emplifi.io Open in urlscan Pro
13.32.121.24  Public Scan

Submitted URL: http://photos.pixlee.co/
Effective URL: https://emplifi.io/?utm_source=pixlee.com
Submission: On March 01 via manual from US — Scanned from DE

Form analysis 2 forms found in the DOM

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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="FirstName" id="LblFirstName" class="mktoLabel mktoHasWidth" style="width: 100px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="FirstName" name="FirstName" placeholder="First Name" maxlength="255" aria-labelledby="LblFirstName InstructFirstName" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructFirstName" tabindex="-1" class="mktoInstruction"></span>
        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="LastName" id="LblLastName" class="mktoLabel mktoHasWidth" style="width: 100px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="LastName" name="LastName" placeholder="Last Name" maxlength="255" aria-labelledby="LblLastName InstructLastName" type="text"
          class="mktoField mktoTextField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructLastName" tabindex="-1" class="mktoInstruction"></span>
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      <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Email" id="LblEmail" class="mktoLabel mktoHasWidth" style="width: 100px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Email" name="Email" placeholder="Business Email Address" maxlength="255" aria-labelledby="LblEmail InstructEmail" type="email"
          class="mktoField mktoEmailField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;"><span id="InstructEmail" tabindex="-1" class="mktoInstruction"></span>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Phone" id="LblPhone" class="mktoLabel mktoHasWidth" style="width: 100px;">
          <div class="mktoAsterix">*</div>
        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Phone" name="Phone" placeholder="Phone Number" maxlength="255" aria-labelledby="LblPhone InstructPhone" type="tel"
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      <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Company" id="LblCompany" class="mktoLabel mktoHasWidth" style="width: 100px;">
          <div class="mktoAsterix">*</div>
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        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><input id="Company" name="Company" placeholder="Company Name" maxlength="255" aria-labelledby="LblCompany InstructCompany" type="text"
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      <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
      <div class="mktoFieldWrap mktoRequiredField"><label for="Country" id="LblCountry" class="mktoLabel mktoHasWidth" style="width: 100px;">
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        </label>
        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Country" name="Country" aria-labelledby="LblCountry InstructCountry" class="mktoField mktoHasWidth mktoRequired" aria-required="true" style="width: 150px;">
          <option value="">Location</option>
          <option value="United States">United States</option>
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          <option value="United Kingdom">United Kingdom</option>
          <option value="Afghanistan">Afghanistan</option>
          <option value="Aland Islands">Aland Islands</option>
          <option value="Albania">Albania</option>
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          <option value="Anguilla">Anguilla</option>
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          <option value="Antigua and Barbuda">Antigua and Barbuda</option>
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          <option value="Barbados">Barbados</option>
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          <option value="Belize">Belize</option>
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          <option value="Bonaire, Saint Eustatius and Saba">Bonaire, Saint Eustatius and Saba</option>
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          <option value="Botswana">Botswana</option>
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          <option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
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          <option value="Brunei">Brunei</option>
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          <option value="Burkina Faso">Burkina Faso</option>
          <option value="Burundi">Burundi</option>
          <option value="Cambodia">Cambodia</option>
          <option value="Cameroon">Cameroon</option>
          <option value="Cape Verde">Cape Verde</option>
          <option value="Cayman Islands">Cayman Islands</option>
          <option value="Central African Republic">Central African Republic</option>
          <option value="Chad">Chad</option>
          <option value="Chile">Chile</option>
          <option value="China">China</option>
          <option value="Christmas Island">Christmas Island</option>
          <option value="Cocos Islands">Cocos Islands</option>
          <option value="Colombia">Colombia</option>
          <option value="Comoros">Comoros</option>
          <option value="Cook Islands">Cook Islands</option>
          <option value="Costa Rica">Costa Rica</option>
          <option value="Croatia">Croatia</option>
          <option value="Cuba">Cuba</option>
          <option value="Curacao">Curacao</option>
          <option value="Cyprus">Cyprus</option>
          <option value="Czech Republic">Czech Republic</option>
          <option value="Democratic Republic of the Congo">Democratic Republic of the Congo</option>
          <option value="Denmark">Denmark</option>
          <option value="Djibouti">Djibouti</option>
          <option value="Dominica">Dominica</option>
          <option value="Dominican Republic">Dominican Republic</option>
          <option value="East Timor">East Timor</option>
          <option value="Ecuador">Ecuador</option>
          <option value="Egypt">Egypt</option>
          <option value="El Salvador">El Salvador</option>
          <option value="Equatorial Guinea">Equatorial Guinea</option>
          <option value="Eritrea">Eritrea</option>
          <option value="Estonia">Estonia</option>
          <option value="Ethiopia">Ethiopia</option>
          <option value="Falkland Islands">Falkland Islands</option>
          <option value="Faroe Islands">Faroe Islands</option>
          <option value="Fiji">Fiji</option>
          <option value="Finland">Finland</option>
          <option value="France">France</option>
          <option value="French Guiana">French Guiana</option>
          <option value="French Polynesia">French Polynesia</option>
          <option value="French Southern Territories">French Southern Territories</option>
          <option value="Gabon">Gabon</option>
          <option value="Gambia">Gambia</option>
          <option value="Georgia">Georgia</option>
          <option value="Germany">Germany</option>
          <option value="Ghana">Ghana</option>
          <option value="Gibraltar">Gibraltar</option>
          <option value="Greece">Greece</option>
          <option value="Greenland">Greenland</option>
          <option value="Grenada">Grenada</option>
          <option value="Guadeloupe">Guadeloupe</option>
          <option value="Guam">Guam</option>
          <option value="Guatemala">Guatemala</option>
          <option value="Guernsey">Guernsey</option>
          <option value="Guinea">Guinea</option>
          <option value="Guinea-Bissau">Guinea-Bissau</option>
          <option value="Guyana">Guyana</option>
          <option value="Haiti">Haiti</option>
          <option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
          <option value="Honduras">Honduras</option>
          <option value="Hong Kong">Hong Kong</option>
          <option value="Hungary">Hungary</option>
          <option value="Iceland">Iceland</option>
          <option value="India">India</option>
          <option value="Indonesia">Indonesia</option>
          <option value="Iran">Iran</option>
          <option value="Iraq">Iraq</option>
          <option value="Ireland">Ireland</option>
          <option value="Isle of Man">Isle of Man</option>
          <option value="Israel">Israel</option>
          <option value="Italy">Italy</option>
          <option value="Ivory Coast">Ivory Coast</option>
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          <option value="Japan">Japan</option>
          <option value="Jersey">Jersey</option>
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          <option value="Kazakhstan">Kazakhstan</option>
          <option value="Kenya">Kenya</option>
          <option value="Kiribati">Kiribati</option>
          <option value="Kosovo">Kosovo</option>
          <option value="Kuwait">Kuwait</option>
          <option value="Kyrgyzstan">Kyrgyzstan</option>
          <option value="Laos">Laos</option>
          <option value="Latvia">Latvia</option>
          <option value="Lebanon">Lebanon</option>
          <option value="Lesotho">Lesotho</option>
          <option value="Liberia">Liberia</option>
          <option value="Libya">Libya</option>
          <option value="Liechtenstein">Liechtenstein</option>
          <option value="Lithuania">Lithuania</option>
          <option value="Luxembourg">Luxembourg</option>
          <option value="Macao">Macao</option>
          <option value="Macedonia">Macedonia</option>
          <option value="Madagascar">Madagascar</option>
          <option value="Malawi">Malawi</option>
          <option value="Malaysia">Malaysia</option>
          <option value="Maldives">Maldives</option>
          <option value="Mali">Mali</option>
          <option value="Malta">Malta</option>
          <option value="Marshall Islands">Marshall Islands</option>
          <option value="Martinique">Martinique</option>
          <option value="Mauritania">Mauritania</option>
          <option value="Mauritius">Mauritius</option>
          <option value="Mexico">Mexico</option>
          <option value="Micronesia">Micronesia</option>
          <option value="Moldova">Moldova</option>
          <option value="Monaco">Monaco</option>
          <option value="Mongolia">Mongolia</option>
          <option value="Montenegro">Montenegro</option>
          <option value="Montserrat">Montserrat</option>
          <option value="Morocco">Morocco</option>
          <option value="Mozambique">Mozambique</option>
          <option value="Myanmar">Myanmar</option>
          <option value="Namibia">Namibia</option>
          <option value="Nauru">Nauru</option>
          <option value="Nepal">Nepal</option>
          <option value="Netherlands">Netherlands</option>
          <option value="New Caledonia">New Caledonia</option>
          <option value="New Zealand">New Zealand</option>
          <option value="Nicaragua">Nicaragua</option>
          <option value="Niger">Niger</option>
          <option value="Nigeria">Nigeria</option>
          <option value="Niue">Niue</option>
          <option value="Norfolk Island">Norfolk Island</option>
          <option value="North Korea">North Korea</option>
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          <option value="Oman">Oman</option>
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          <option value="Palau">Palau</option>
          <option value="Palestinian Territory">Palestinian Territory</option>
          <option value="Panama">Panama</option>
          <option value="Papua New Guinea">Papua New Guinea</option>
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          <option value="Peru">Peru</option>
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          <option value="Pitcairn">Pitcairn</option>
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          <option value="Portugal">Portugal</option>
          <option value="Puerto Rico">Puerto Rico</option>
          <option value="Qatar">Qatar</option>
          <option value="Republic of the Congo">Republic of the Congo</option>
          <option value="Reunion">Reunion</option>
          <option value="Romania">Romania</option>
          <option value="Russia">Russia</option>
          <option value="Rwanda">Rwanda</option>
          <option value="Saint Barthelemy">Saint Barthelemy</option>
          <option value="Saint Helena">Saint Helena</option>
          <option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
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          <option value="Saint Martin">Saint Martin</option>
          <option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
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          <option value="United States Minor Outlying Islands">United States Minor Outlying Islands</option>
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          <option value="Vietnam">Vietnam</option>
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          <option value="Zimbabwe">Zimbabwe</option>
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          <option value="Social Marketing">Social Marketing</option>
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          <option value="Service &amp; Customer Care">Service &amp; Customer Care</option>
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        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
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    <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
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        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Job_Level_Marketo_Form__c" name="Job_Level_Marketo_Form__c" aria-labelledby="LblJob_Level_Marketo_Form__c InstructJob_Level_Marketo_Form__c"
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        <div class="mktoClear"></div>
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      <div class="mktoClear"></div>
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  <div class="mktoFormRow">
    <div class="mktoFieldDescriptor mktoFormCol" style="margin-bottom: 10px;">
      <div class="mktoOffset" style="width: 10px;"></div>
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        <div class="mktoGutter mktoHasWidth" style="width: 10px;"></div><select id="Industry_Marketo_Form__c" name="Industry_Marketo_Form__c" aria-labelledby="LblIndustry_Marketo_Form__c InstructIndustry_Marketo_Form__c"
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          <option value="Government">Government</option>
          <option value="Grocery">Grocery</option>
          <option value="Healthcare">Healthcare</option>
          <option value="Home &amp; Living">Home &amp; Living</option>
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WELCOME TO EMPLIFI!

Pixlee TurnTo is now Emplifi — Access your content below, and be sure to check
out the rest of our website to learn more about our marketing, commerce, and
care offerings.

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 * Solutions
   Solutions
   
   Emplifi is there to help you take on any marketing, commerce, or care
   challenge with confidence.
   
   Learn More
   Solutions
   
   
   FOR SOCIAL MARKETING LEADERS
   
    * Emplifi Social
    * Content velocity and visibility
    * Influencer marketing optimization
    * Brand reputation management
    * Customer intelligence
    * Competitive benchmarking
   
   
   FOR COMMERCE LEADERS
   
    * Shoppable UGC
    * Ratings and reviews syndication
    * One-to-one livestream video
    * One-to-many livestream shopping
    * Dark store optimization
   
   
   FOR CUSTOMER CARE LEADERS
   
    * Digital customer self-service
    * Case management efficiency
    * Crisis management
    * Voice of Customer collection
    * Advanced CX analytics

 * Products
   Emplifi CX Cloud
   
   Emplifi gives you everything a modern enterprise needs to close the CX gap.
   
   Learn More
   Emplifi CX Cloud
   
   
   SOCIAL MARKETING CLOUD
   
    * Content Hub
    * Publisher
    * Community
    * Listening
    * Unified Analytics
    * UGC
    * Influencers
    * Care
    * Plans
   
   
   SOCIAL COMMERCE CLOUD
   
    * UGC
    * Influencers
    * Ratings & Reviews
    * Live Advisor
    * Live Stream
    * Plans
   
   
   SERVICE CLOUD
   
    * Agent
    * Bot
    * Knowledge
    * Email Virtual Assistant (EVA)
    * VoC
    * Service Analytics
    * Plans

 * Customer Stories
   Customer success stories
   
   Emplifi is helping global brands and agencies transform marketing, commerce,
   and care experiences, and achieve business results.
   
   Learn More
   Customer success stories
   
   
   DELTA AIR LINES
   
   $2 million+ saved in support and operations costs
   
   
   HARDEE'S
   
   8M+ impressions and 8,000 new followers with just one Tweet, thanks to social
   listening and spike alerts
   
   
   STANLEY
   
   100% increase in the amount of customer reviews collected

 * Resources
   Resource center
   
   Your resource center for everything social marketing, commerce, and customer
   care
   
   Learn More
   Resource center
   
   
   EMPLIFI WEBINARS
   
   Get the latest insights on social media marketing, social commerce, live
   commerce, and CX, straight from the experts.
   
   
   EMPLIFI BLOG
   
   Get up to speed on the latest trends, tips, and best practices to power your
   CX strategy.
   
   
   COMMUNITY CORNER
   
   A space for our community to get the latest insights — directly from experts
   in the Emplifi community.

 * Company
   About us
   
   Emplifi provides brands with insights needed to empathize with customers and
   amplify the right experiences.
   
   Learn More
   About us
   
   
   GET STARTED
   
    * Leadership
    * Partners
    * Media & Press
    * Careers
    * Contact us
   
   
   PRIVACY AND LEGAL
   
    * Trust Center

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MAKE THE MOST OF YOUR AUDIENCE ON SOCIAL.



Activate the entire social journey with best-in-class tools and AI-powered
capabilities. Content creation and publishing, analytics, UGC, influencer
marketing, community management, live commerce, and care — do it all with
Emplifi.

Book a demo Watch video



20,000+ BRANDS TRUST EMPLIFI



 * 
 * 
 * 
 * 
 * 
 * 


THE ALL-IN-ONE PLATFORM EMPOWERING TEAMS ACROSS THE ORGANIZATION TO DRIVE REAL
RESULTS ON ANY DIGITAL OR SOCIAL CHANNEL



Social Marketing Leaders

Commerce Leaders
Customer Care Leaders
Social Marketing Leaders



EMPLIFI SOCIAL MARKETING CLOUD



Replaces: Hootsuite, Sprinklr, Sprout Social

Research, schedule, and publish engaging content on all popular social media
platforms from one intuitive, industry-leading interface.

 * Boost publishing efficiency with AI-fueled automation (including GPT-3
   support)

 * Make quicker decisions with real-time insights

 * Elevate brand authenticity with best-in-class UGC tools

 * Unify your teams using streamlined workflows



Learn more Free trial
Commerce Leaders


EMPLIFI SOCIAL COMMERCE CLOUD



Replaces: Bambuser, Bazaarvoice, Whisbi

Connect and convert today’s shoppers with the personalized experiences they
crave — where they want, how they want.



 * Boost revenue and CSAT with one-to-one live video shopping and live customer
   care

 * Maximize your reach with one-to-many livestream events

 * Elevate brand authenticity with best-in-class UGC tools

 * Accelerate the buying process with strategically-placed ratings and reviews



Learn more Book a demo
Customer Care Leaders


EMPLIFI SERVICE CLOUD



Provide exceptional customer service, care, and support across your social and
digital channels.

 * Support your agents with easy-to-use tools and next best actions

 * Help customers to help themselves with omni-channel chatbots

 * Make customer-centric decisions with voice of customer surveys

 * Measure and manage CX KPIs with advanced analytics



Learn more Book a demo


SOLUTIONS TO SUPPORT YOUR SPECIFIC NEEDS


INDUSTRIES



We help top brands across all industries take their social marketing, commerce,
and care to the next level.

Learn more



USE CASES



Emplifi's solutions are designed to empower you and your team to tackle any
number of use cases and surpass your KPIs.

Learn more



DON’T JUST TAKE OUR WORD FOR IT




VOICE OF THE CUSTOMER (VOC)



"Within hours of having a hypothesis about a problem, we’re able to identify the
issue quickly and get the information into the right hands to fix the
problem—instead of taking much longer to form a focus group."

Craig Chaplick

Supervisor of Digital Marketing and Customer Relationship Management,
Mercedes-Benz

Read more More customer stories


COMMUNITY MANAGEMENT



"Emplifi allows us to hear the social media concerns and intervene quickly to
make things right, even on nights and weekends. That has a big impact on
long-term customer loyalty."

Terri Haffey

Manager of Customer Care, Domino's

Read more More customer stories


POWERFUL ANALYTICS



"By connecting all of our platforms in a single solution, we can compare between
accounts and our own performance over time, notice our competitors’ strategy
shifts, and bring in our reporting partners into the solution so we can focus on
strategy."

Ana Marín

Head of Content Marketing, Coppel

Read more More customer stories


INFLUENCER MARKETING



"Working with multiple partners, it was key to keep track of every part of the
campaign. Using labels to group and analyze their content within Emplifi was
integral. It helped us to track our performance and showcase the success of the
campaign across all social channels."

Franceska Hunt

Social Media and Digital Campaign Manager, Organix

Read more More customer stories


CUSTOMER RATINGS AND REVIEWS



"Emplifi provides everything that our team needs to collect more customer proof,
especially with sampling campaigns."

Lynna Kim

Ecommerce Manager, Stanley

Read more More customer stories


USER-GENERATED CONTENT (UGC)



"We saw a direct impact on our DTC business because of Emplifi and it made for a
much more frictionless experience and majorly upgraded our galleries."

Maisie Antoniello

VP of Marketing, Jones Soda Co.

Read more More customer stories


LIVE VIDEO SHOPPING AND CARE



"By leveraging the Live Advisor technology for RepairLive, we’re able to provide
our customers with access to fast, efficient support without them or their tech
having to leave the house."

Gillian Geraghty

Ecommerce and Omnichannel Director, Currys

Read more More customer stories


CASE MANAGEMENT



"We’ve moved from a manual environment where we had to do everything twice... to
an automated, completely integrated platform that has decreased our handling
time from three to four days to same-day resolution."

Kenna Hess

Manager of Consumer Relations, Bush Brothers & Company

Read more More customer stories




EMPLIFI BY THE NUMBERS



180%

increase in engagement rate on Instagram

20%

increase in online average order value (AOV)

40%

reduction in call center volumes


EVEN MORE SOCIAL PROOF ABOUT THE EMPLIFI PLATFORM

Source: TrustRadius.com
One Platform, Infinite Possibilities: The Emplifi Social Marketing Cloud Review
Incentivized Review
Oct 19, 2023

AI-powered tools have significantly transformed the way we approach social
strategy, customer engagement, and even content creation. 


Barika Phillips BellCo-FounderB3 Media SolutionsMarketing & Advertising | 1-10
employees
Read full review
Emplifi Social Marketing Cloud: Powering Your Social Success with AI Insights.
Incentivized Review
Oct 30, 2023

The combined impact of these AI-powered tools is that they enable us to adjust
our social strategy in real-time, improve brand perception through sentiment
analysis, address customer feedback promptly, and scale user-generated content
through influen... 


Authenticated ReviewerEmployeeMarketing & Advertising | 51-200 employees
Read full review
Emplifi Social Marketing Cloud has made our content strategy really take off
Incentivized Review
Oct 25, 2023

Volaris was able to improve their positive sentiment by 7% in their
user-generated content (UGC). 


Juan Pablo GanemHead of content and social mediaVolarisAirlines/Aviation |
5001-10,000 employees
Read full review
Great tool for Social
Incentivized Review
Jun 14, 2023

I currently work with Emplifi to Social Media Management and Measurement, so
scheduling and publishing, managing the incoming conversations with all the
company social media profile, analysis, reports also help with relevant data to
planning our stra... 


Gabriela ItoAssociate produc ManagerAb InbevConsumer Goods | 10,001+ employees
Read full review
Emplifi - Satisfied customer review
Incentivized Review
Oct 20, 2023

Emplifi helps with performance reviews in social media. We use it on several
platforms to get more data based insights for our clients. 


Authenticated ReviewerStrategistMarketing & Advertising | 51-200 employees
Read full review
Socialbakers Analytics - Ideal for Promoted Post Insights
Incentivized Review
Feb 2, 2018

Socialbakers is helpful in providing a mix of basic reporting, owned and
competitive content analysis with specific post and brand labeling, and paid
optimization insights. Their analytics suite is essential when providing clients
with a sense of the... 


Authenticated ReviewerTeam LeadMarketing and Advertising | 1001-5000 employees
Read full review
A Flexible & Visually Dynamic One-Stop-Analytics-Shop
Jul 21, 2015

From the brands themselves to our corporate employer branding team, the tool
centralizes the monitoring of the hundreds of social accounts
worldwide. Depending on the user, the tool can help be on top of an
international fleet of accounts or an entir... 


Authenticated ReviewerManagerCosmetics | 10,001+ employees
Read full review
Emplifi Social Marketing Cloud Review
Incentivized Review
Jun 18, 2023

Social data for specific events is extremely easy to track and allows us to gain
better insights into what content has performed well during events. This allows
us to build off that information and data as we move forward. 


Torie PetersonManager Digital and Social MediaCalgary FlamesSports | 201-500
employees
Read full review
Easy to use platform, with great customisation options and range of tools
Incentivized Review
Oct 23, 2023

Emplifi is really suited to companies looking to bring all their social media
operations into one tool, and include some better perfomance metrics than found
natively, and have access to quick and easy analysis, to provide insight to the
rest of your... 


Authenticated ReviewerManagerFurniture | 501-1000 employees
Read full review
Socialbakers is Great, but Expensive!
Incentivized Review
Jan 1, 2019

We use Socialbakers to have better insights and better statistics about our
social networks and our competitors. It’s also very helpful to follow the
mentions we have had. The option of reports they give you are truly great and
the option to export t... 


Alejandro Matheu, MD, MBA, MSc in Digital MarketingDigital Marketing
ManagerParadise Professional Delelopment SchoolHospital & Health Care | 501-1000
employees
Read full review
Check Out Who Else is in Your Social Media Kitchen Before Using Socialbakers
Incentivized Review
Mar 16, 2016

Socialbakers offered great reports and insight into how our social media
channels compared to the channels of our competitors. The business concerns that
Socialbakers addressed for our company was making sure that we kept up with how
our competitors... 


Bryan NyeSocial Media AnalystHenry ScheinMedical Devices | 10,001+ employees
Read full review
Thank you, Socialbakers!
Incentivized Review
Mar 2, 2020

It aggregates all posts for the same campaign, making it easier for us to track
the performance on a per-link, and on a campaign basis. 


Aira EstrellaDigital Account Officer for Sales and MarketingABS-CBN
CorporationBroadcast Media | 10,001+ employees
Read full review
Always keeping with current trends!
Incentivized Review
Aug 15, 2023

It's well suited if you manage multiple social media accounts and want to
schedule in advance. I also like the ability to tag companies, and the AI copy
generator has been a life saver. 


Authenticated ReviewerEmployeeAccounting | 51-200 employees
Read full review
Measuring Social Performance Across Multiple Brands
Oct 6, 2013

The tool helps in understanding a brand's social performance against other
brands. 


Shubhankar G.AnalystMarketing and Advertising | 501-1000 employees
Read full review
41? 29! SocialBakers Review by Kayhan Dural
Feb 11, 2015

Our partnership with Socialbakers was first more of using it to evaluate the
engagement rates of our brands and comparing them with similar brands from the
same industry. Now, we are using Socialbakers in the strategy and campaign
creation phase as t... 


Kayhan D.DirectorMarketing and Advertising | 51-200 employees
Read full review
Socialbakers gives us the edge with Facebook Page analytics
Jun 4, 2015

Socialbakers has given us an easy-to-use and powerful tool to ensure that we can
effectively quantify our brands' performance on Facebook, as well as how we
stack up against our competitors. Regular reporting is a breeze with
Socialbakers, and the my... 


Jasper S.ManagerConsumer Goods | 10,001+ employees
Read full review
Social Media Management and Customer Engagement
Incentivized Review
Jun 13, 2023

Emplifi empowers the team with the necessary tools to effectively manage and
leverage social media platforms for driving brand awareness, customer loyalty
and success to our retailers. 


Authenticated ReviewerManagerReal Estate | 1001-5000 employees
Read full review
The best tool to understand your communities and measure the performance of your
social media strategy
Jul 13, 2015

SocialBakers Analytics is our main platform to analyse and centralize the
insights of our various social media platforms. It also allows us to benchmark
all our principal competitors and compare with the average of our market. It's a
real-time decisi... 


Authenticated ReviewerDirectorApparel & Fashion | 1001-5000 employees
Read full review
Social analytics from a reliable source
Incentivized Review
Dec 4, 2017

We decided to use Socialbakers instead of native tools or our CMS analytics
because it allows us to look at our own performance as well as competitors'
performance on the same levels. 


Authenticated ReviewerStrategistRetail | 1001-5000 employees
Read full review
Great and user friendly social media analytics platform, useful for benchmarking
and understanding the effectiveness of your social editorial plan
Aug 9, 2014

Socialbakers is powerful tool for monitoring the company performances on social
media and to compare with competitors. 


David ArcifaCorporate Social Media ManagerMSC CruisesLeisure, Travel & Tourism |
5001-10,000 employees
Read full review
SocialBakers Savvy Review
Incentivized Review
Dec 11, 2018

The competitve tracking is incredibly helpful with monitoring across channels,
and SocialBakers has a multitude of benchmarks you can track as well. 


Ashley ParksSocial Media StrategistSantyMarketing and Advertising | 11-50
employees
Read full review
Socialbakers: Accessible depth of insight
Jul 31, 2015

We use Socialbakers Analytics at all social touch points across departments and
countries: within marketing, research, PR, corporate communications and customer
care. It allows us to track competitors, benchmark ourselves, and easily share
informatio... 


Sam W.ManagerRetail | 5001-10,000 employees
Read full review
Unrivaled Tool for Social Media Management
Incentivized Review
Aug 16, 2023

Emplifi is excellent for managing customer relations/social media monitoring
with its Community module. 


Authenticated ReviewerManagerNon-profit Organization Management | 201-500
employees
Read full review
Comprehensive social media tool, great for managing multiple channels!
Incentivized Review
May 23, 2023

Our reporting is now more detailed & targeted than ever before, making it far
easier to demonstrate ROI 


Authenticated ReviewerDirectorPublic Relations & Communications | 11-50
employees
Read full review
Short and easy to digest.
Incentivized Review
Jun 8, 2023

I really like the AI composer. If you have to come up every day with social
media copies it can get quite repetitive or you'll lose some creativity. The AI
composer helped me a lot to get new inspiration for texts. 


Authenticated ReviewerEmployeeEntertainment | 1001-5000 employees
Read full review
I will never change
Incentivized Review
Oct 22, 2023

Emplifi is better than Hootsuite and Falcon. io in community management, report
and calendar. 


Authenticated ReviewerStrategistAccounting | 11-50 employees
Read full review
EASY TO USE!
Incentivized Review
Oct 27, 2023

The reporting part is much more fancy and easy to use than Brandwatch! 


Authenticated ReviewerSupervisorSports | 1001-5000 employees
Read full review
Thank you, Socialbakers!
Incentivized Review
Feb 27, 2020

I find the suite very useful when it comes to data analytics and insighting. I'm
now able to pull out historical data that we use for reports sent to our
industry partners as well as collate reports per time frame or per campaign
(through the seamles... 


Paula UyDigital Media SpecialistKidZania ManilaEntertainment | 501-1000
employees
Read full review
A great tool for tracking & benchmarking performance on multiple platforms
Aug 3, 2015

Its great if you have a large brand universe with many pages on many platforms
and you need to create different levels of reporting. Community Managers look in
detail at their performance, Regional leads can look at a snapshot of how their
region is... 


Authenticated ReviewerManagerAutomotive | 10,001+ employees
Read full review
Review
Incentivized Review
Aug 28, 2023

I like that I can automate a weekly/mothly report and have it delivered to my
inbox! 


Authenticated ReviewerEmployeeGovernment Administration | 10,001+ employees
Read full review
The most complete and updated
Incentivized Review
Sep 6, 2023

Thanks to Social Marketing Cloud, we are able to manage social crm comments and
sentiment opinions through Community section, monthly we can report results by
analysing post through content section and set dashboard to make our reporting
activity eas... 


Authenticated ReviewerAnalystMarketing & Advertising | 11-50 employees
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The right tool you need to improve your social media performance
Incentivized Review
Mar 26, 2018

We started using Socialbakers because we needed high-quality reports for our
clients and we found it very useful for our reports. 


Alvaro QuesadaBusiness Development DirectorTinkle InternationalMarketing and
Advertising | 51-200 employees
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Socialbakers Overview
Feb 2, 2015

In comparison with the raw data found via the platforms we analyse, Socialbakers
provides some of the most accurate reporting we have been able to find. 


Giles H.DirectorMarketing and Advertising | 51-200 employees
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Robust, easy to use platform for social media management
Incentivized Review
Apr 17, 2023

Helped bring in new customers and grow our audience which is critical 


Authenticated ReviewerProfessionalSports | 5001-10,000 employees
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Socialbakers Suite helps to see & plan further!
Incentivized Review
Feb 4, 2020

It is a positive framework to determine paid content strategy in terms of ROI. 


Papa KaradedeConsumer Marketing ManagerEstee Lauder CompaniesConsumer Goods |
10,001+ employees
Read full review
Socialbakers Suite is changing the way we use social media
Incentivized Review
Feb 4, 2020

Being able to manage so many platforms in one place is definitely a time saver. 


Eric MahWeb and Media CoordinatorUniversity of WaterlooHigher Education |
5001-10,000 employees
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The best social data and analytics tool on the market.
Feb 19, 2015

We have won and retained clients thanks solely due to the data we got from
Socialbakers. 


Mazher A.ManagerMarketing and Advertising | 51-200 employees
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No Regrets with Emplifi Social Marketing Cloud!
Incentivized Review
Apr 21, 2023

The automation has allowed for more team efficiency with limited resources 


Jessica TiedeGlobal Digital Marketing ManagerJohnson Health Tech. Co.,
Ltd.Health, Wellness and Fitness | 501-1000 employees
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A great experience with Emplifi Social Marketing Cloud so far
Incentivized Review
Oct 29, 2023

Emplifi Social Marketing Cloud's strong features come at a competitive price. 


Authenticated ReviewerManagerInsurance | 1001-5000 employees
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Market leading analytics with masses of detail
Incentivized Review
Apr 29, 2016

If you need strong evaluation of your social media campaign strategy,
socialbakers is the market leader, for a reason. It's really accessible. 


Authenticated ReviewerManagerInternet | 51-200 employees
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Simple, intuitive, practical: Emplifi Social Marketing Cloud makes my everyday
life as a social media manager easier
Incentivized Review
Jun 23, 2023

Emplifi Social Marketing Cloud continuously analyzes the incoming messages and
comments, and if, for example, irony is not recognized, I can readjust this with
just 1-2 clicks, and the analysis learns from my corrections. So I always have
an up-to-da... 


Authenticated ReviewerEmployeeMarketing & Advertising | 51-200 employees
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An very honest review about Emplifi Social Marketing Cloud
Incentivized Review
Oct 26, 2023

I recommend Emplifi Social Marketing Cloud to be able to better manage several
social networks at the same time from a single site, with the opportunity to
analyze the data in each of them. In addition, it is possible to offer customer
service from E... 


Lizbeth Sánchez CorreaInteractive Media AssociateIndatcomGovernment
Administration | 201-500 employees
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4 years with Emplifi
Incentivized Review
Jun 13, 2023

It helps us to run social media profiles for 5 countries in CEE region. Emplifi
helps us to optimize our workflow — especially for community management (we are
operating in 5 languages). I fully recommend the tool!. 


Daniela OrgoníkováSocial Media ManagerYves Rocher CEECosmetics | 201-500
employees
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Emplifi: Everything in one place
Incentivized Review
Apr 14, 2023

Emplifi works very well for us on a day-to-day basis. We manage all the brand's
networks, from scheduling publications to obtaining reports on a specific
date. For the search of influencers it helps us to have greater clarity in the
categories that w... 


Enrique NavarreteBI CoordinatorBESO by LLYCMarket Research | 51-200 employees
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Emplifi is great at UX
Incentivized Review
Apr 25, 2023

It's one of the best tools, easy to use and very intuitive. Customer support is
so good as well. 


Alonso ViverosHead of Data & Analytics StrategyDentsu CreativeMarketing &
Advertising | 5001-10,000 employees
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Socialbakers Suite is highly recommended!
Mar 6, 2020

At the age when people need meaningful data at a finger's snap, this tool allows
us to do just that. 


Karlos OrtegaDigital Accounts OfficerABS-CBN CorporationMedia Production |
10,001+ employees
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Reports to impress
Incentivized Review
Dec 17, 2018

I like the different kinds of reports for a month, as it gives me different
options to analyze the data. 


Pili MejiaGerente generalInterservicios GuatemalaMarketing and Advertising |
1-10 employees
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Socialbakers - your 1 stop shop for anything social
Incentivized Review
Mar 6, 2020

The tool addresses the capability of combining all pages by line of business in
one view and the ability to create a dashboard and analyze performance across
competitors. 


Johnny ChuaHead, Business Intelligence & Data GovernanceABS-CBN
CorporationEnvironmental Services | 10,001+ employees
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Socialbakers Suite Review
Incentivized Review
Feb 11, 2020

The performance prediction feature is a great one as it gives us more insights
into the type of content we're creating, what works, and what doesn't work with
our audience. 


Hajar BourriSocial Media ManagerChain ReactionOnline Media | 51-200 employees
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Emplifi's a best choice for SM
Incentivized Review
Oct 20, 2023

Emplifi is a more complete tool than others and they're more updated with trends
(like scheduling reels) 


Authenticated ReviewerManagerNon-profit Organization Management | 501-1000
employees
Read full review

Read all reviews


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EMPLIFI REVEALS INSTAGRAM AND TIKTOK GENERATED HIGHEST LEVEL OF ORGANIC
INTERACTIONS FOR BRANDS IN LATEST SOCIAL MEDIA BENCHMARKS REPORT



Emplifi analyzed both organic and paid activity across Instagram, Facebook,
TikTok, and X (formerly Twitter) for thousands of global brands during Q4 2023
for its latest Social Media Benchmarks report.

Read press release


EMPLIFI HELPS DINE BRANDS GLOBAL REDUCE DIRECT MESSAGE RESPONSE TIMES AND
INTEGRATE GOOGLE REVIEWS



By partnering with Emplifi, Dine Brands cut the amount of time it took to manage
guest inquiries on social channels from five minutes to sixty seconds or less.

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EMPLIFI APPOINTS OHAD HECHT TO CEO ROLE AS COMPANY MOVES INTO ACCELERATED GROWTH
MODE



As a veteran leader in the customer engagement space, Hecht brings
cross-industry experience in marketing, sales, and operations combined with a
deep understanding of digital marketing and eCommerce.

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EMPLIFI RECOGNIZED AMONG NOTABLE VENDORS IN SOCIAL SUITE LANDSCAPE REPORT BY
INDEPENDENT RESEARCH FIRM



Emplifi was selected because of its extended use cases of social commerce,
rating and review management, and influencer marketing – also the top reasons
why clients work with them.

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EMPLIFI SOCIAL MARKETING CLOUD RECOGNIZED BY TRUSTRADIUS ‘BEST OF’ AWARDS 2023



TrustRadius, the B2B technology decisioning platform, awarded Emplifi Social
Marketing Cloud across all three awards categories; Best Value for Price, Best
Feature Set, and Best Relationship.

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EMPLIFI RELEASES PRODUCT INNOVATIONS FOR THE HOLIDAY SEASON; AHEAD OF 2024
COMMERCE TECHNOLOGY ASSESSMENTS



Brands are well equipped to close out the year and prepare for 2024, with
technology advancements that connect them with the modern consumer across
digital and social channels.

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EMPLIFI SOCIAL COMMERCE CLOUD HELPS BRANDS MAKE SOCIAL MORE SHOPPABLE, COMBINING
SOCIAL AND ECOMMERCE STRATEGIES TO DRIVE REVENUE



Emplifi Social Commerce Cloud gains traction with brands looking to optimize
UGC, ratings and reviews, influencer marketing content and live commerce to
drive year-end sales.

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EMPLIFI RECEIVES TWO 2023 CONTACT CENTER TECHNOLOGY AWARDS FROM CUSTOMER
MAGAZINE



Emplifi CX Cloud and Emplifi AI Composer honored for improving customer service
technology and customer experience.

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EMPLIFI AI COMPOSER WINS TOP HONORS AS "BEST TEXT GENERATIVE AI SOLUTION" IN
2023 ARTIFICIAL INTELLIGENCE BREAKTHROUGH AWARDS



Prestigious Annual Awards Program Recognizes Emplifi's Unparalleled Excellence
in Text Generation, Cementing its Leadership in the Field of Artificial
Intelligence and Machine Learning.

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TOP 35+ CUSTOMER EXPERIENCE STATISTICS TO KNOW IN 2024



See the impact of CX on your bottom line, understand customer expectations and
how other brands approach CX, and guide your CX efforts in the year ahead.

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THE STATE OF INFLUENCER MARKETING 2023



We dug deep into our own data to give you a full understanding of where the
market is and where it's headed to give you the edge with your influencer
marketing strategy this year and beyond.

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[INFOGRAPHIC] HOW CUSTOMERS PURSUE AUTHENTICITY ON THE PATH TO PURCHASE AND
LOYALTY



We take a closer look at the integral role — and impact — of authentic customer
reviews, ratings, and customer care across the customer journey, based on
findings from a recent survey.

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HOW TO USE AI MARKETING TOOLS TO INCREASE EFFICIENCY AND BOOST RESULTS



AI marketing will reframe processes and people with the rise of platforms like
ChatGPT. Explore how breakthroughs like generative AI can integrate and augment
your marketing teams.



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[REPORT] MEETING THE DEMANDS OF THE MODERN CUSTOMER: A DEEP DIVE INTO THE
IMPORTANCE OF SOCIAL INFLUENCE



Based on a survey of over 2,000 US and UK consumers, explore the impact of
authentic content (reviews, ratings, UGC) on modern purchase behaviors.

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