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 * HOME
 * 2024 ROADMAP
   Introduction Secrets of Top 1% Marketing Service Diversification Benefit
   Verification Documentation Denial Management Payer Renegotiations Patient
   Payments Patient Referrals Tracking Results Time Management
 * OUR PROCESS
 * FREE AUDIT
 * WEBINAR
 * FEES
 * TESTIMONIALS
 * FAQ
 * CONTACT
 * SCHEDULE A CALL

 * Questions?
   
   CALL US (800) 421-8442


THERAPY RELATED PAYERS IMPACTED BY THE CHANGE HEALTHCARE CRISIS (MARCH 14, 2024)

 1.  A.G.I.A. Inc.
 2.  AARP Medicare Advantage
 3.  Advantage by Superior HealthPlan
 4.  Affinity Medicare Advantage
 5.  Altius (Utah)
 6.  Ambetter of North Carolina
 7.  AmeriChoice of New York Medicaid and Child Health
 8.  Anthem Health and Life of New Jersey
 9.  Anthem Ohio Medicaid Vision
 10. APS Paper Claim
 11. Ascension Complete
 12. Aspirus Arise
 13. ATA-FL
 14. Bankers Life & Casualty
 15. Banner Medisun
 16. BCBS WV (West Virginia) - Legacy
 17. BCBS WY (Wyoming) - pre2016
 18. Blue Cross of Idaho Health Services Inc
 19. Buckeye Ohio Medicaid Vision
 20. CareSource Ohio Medicaid Vision
 21. CDS Group Health aka Prominence
 22. Central States Joint Board Health&Welfare Fund ERA
 23. ChampVA HAC Medicare Crossover (ERAs Only)
 24. Cigna (Health Partners) - JVHL
 25. Cigna Supplemental (ERAs Only)
 26. Community Care Behavioral Health Organization
 27. CompBenefits Corporation
 28. Costal Administrative Services
 29. DME Region A-Pre 2016
 30. DME Region B-Pre 2016
 31. DMERC A-Pre 2016
 32. DMERC B-Pre 2016
 33. First Carolina Care Pre-July 2021
 34. Georgia Power Medical Benefits Plan
 35. Great American Life Ins. Co-Medicare Supplement
 36. Health Management Administrators
 37. Health Partners - Jackson, TN
 38. HealthPlan Services
 39. Heritage National Healthplan
 40. Humana Ohio Medicaid Vision
 41. Humana VA Hero
 42. Humboldt - Del Norte Foundation for Medical Care
 43. IHS (Indian Health Services)
 44. Individual Health Insurance Companies
 45. INNOVATIVE HEALTHWARE SOLUTIONS 7
 46. KISX CARD LLC
 47. London Health Administrators
 48. Maryland Blue Shield HMO (Delmarva)
 49. Medicaid NV (Nevada)-Pre 2016
 50. Medical Benefit Administrators Inc - Newark, OH
 51. Medicare US - DMERC A - Pre 2016
 52. Medicare US - DMERC B - Pre 2016
 53. Mesa Mental Health
 54. MethodistCare Inc
 55. MetLife Auto & Home
 56. MH Net
 57. Molina Healthcare of Washington ASO
 58. Molina Ohio Medicaid Vision
 59. Multiplan PPO Network (New Jersey_New York)
 60. OH and WV Medicare Part B - Palmetto
 61. Optum/United Healthcare
 62. OSNA Cigna Commercial
 63. OSNA Cigna Medicare
 64. PROFESSIONAL BENEFIT SERVICES INC
 65. PSN - Florida Medicaid
 66. Quad Med LLC - Pewaukee, WI
 67. Rural Carrier Benefit Plan
 68. Secure Horizons
 69. Seton MAP Program
 70. Sunshine State Health Plan
 71. Teamsters Local Union #301
 72. TPA - TX Plan Administrators
 73. TriWest VAPCCC Region 3 (Pre July 2020)
 74. TriWest VAPCCC Region 5A (Pre July 2020)
 75. TriWest VAPCCC Region 5B (Pre July 2020)
 76. UBH RIOS
 77. UCARE (pre 2022)
 78. UHP of New Jersey
 79. UMR
 80. United American Insurance Co. (ERA Only)
 81. United Healthcare Ovations Ins. Solutions (AARP)
 82. United States Life Insurance Company
 83. UnitedHealthcare Ohio Medicaid Vision
 84. Unum Group Corporation
 85. Vision Service Plan (VSP)
 86. Wellcare of GA
 87. ZZ Blue Care Network - BCBS of MI
 88. ZZ Medicare MN (Minnesota)-Pre 2016
 89. ZZ Medicare MS (Mississippi)-Pre 2016
 90. ZZ Medicare NC (North Carolina)-Pre2016
 91. ZZ Medicare NY (New York) - GHI
 92. ZZ Medicare RR (Railroad)-Pre 2016
 93. ZZ Medicare WI (Wisconsin)-Pre 2016


DRASTICALLY CUT YOUR BILLING COSTS
& SLASH DENIALS TO MAXIMIZE REVENUE
WITHOUT HAVING TO SWITCH YOUR EMR! YOU CARE FOR YOUR PATIENTS. LET US CARE FOR
YOU.

Keep your existing EMR & billing software if you prefer. Or switch to In Touch
EMR & In Touch Biller Pro. With In Touch Billing, get an entire team of billers,
coders, auditors and claim denial specialists at your fingertips by phone 7 days
a week. The result – more revenue with less headaches and more freedom so you
can take better care of your patients.


HOW TO INCREASE
REIMBURSEMENTS WITH
IN TOUCH BILLING

Most practices think they are collecting every dollar that’s owed to them. They
are content with their EMR, billing software and biller. They believe they’re
getting paid what they should. But this can be an illusion.

It’s not what you don’t know that hurts you.
It’s what you know to be true that simply ain’t so

- MARK TWAIN

As human beings, we hold on to our set beliefs, guarding them like prized
possessions. We look for information to validate what we think is true. This is
a scientific phenomenon called ‘confirmation bias’. The problem with
confirmation bias is that, when our beliefs are wrong, they hold us back. Big
time. Let’s be open to the possibility that some things must change.

Be open to the reality that if you want to get paid every dollar that’s owed to
you, you need:

ANALYSIS

An analysis of which codes pay you the most, and which payers pay the most.

ANALYSIS

An analysis of which codes pay you the most, and which payers pay the most.

TEAM

A dedicated team that gets you paid, and fights for every dollar that’s owed to
you. One or two or even three people in-house isn’t enough. You need an army of
AAPC certified, experienced billers and coders, constantly keeping up with new
payer guidelines and new rules.



PLAN

A plan to get phase out low paying payers and ramp up high paying payers.

That’s what we do at In Touch Billing Services. Allow us to prove this. Schedule
a ‘reimbursement audit’ call where we can identify ways to increase your income.
You will speak with a professional reimbursement & revenue collection
specialist. Together, we will find new ways to increase your revenue.

If you like our recommendations, and you want us to handle your billing, we’ll
let you know if a spot is available to work with us. We’re not a one-size fits
all firm and we only take on win-win relationships. If we can’t help you, we’ll
refer you to someone who can. If we take you on as a client, we charge 6%-7% of
what we bring in for you from the insurance companies. Patient payments and
copays are 100% yours. We have helped clients double their income within 12-24
months of working with us and we can do the same for you.

SCHEDULE A CALL

In Touch Billing specializes in medical billing for all types of private
practices including rehab clinics (PT / OT / Chiropractic), physicians and pain
management clinics. We go above and beyond a ‘regular billing service’ because
we’ll give you tools to get more patients, document effectively and monitor your
metrics intelligently. This allows you to grow your practice and increase
revenue.

WE DONT JUST
BILL FOR YOUR PRACTICE

WE HELP YOU
GROW YOUR
PRACTICE.

If you prefer your own EMR and billing software, our team can easily use your
existing software to get you paid. You don’t need to switch your EMR and billing
software and clearing house if you don’t want to! We are experienced with almost
all EMR and billing softwares. If you need an integrated EMR and billing
software, we’ll save you thousands of dollars each month if you decide to switch
to In Touch EMR & In Touch Biller Pro. Schedule a reimbursement audit call and
we’ll show you a demo of In Touch EMR and In Touch Biller Pro as well!
Regardless of which EMR and billing software you use, there are 10 things your
biller must do to increase insurance reimbursements & set the stage for 2024!


10 THINGS YOUR BILLER MUST DO TO INCREASE INSURANCE REIMBURSEMENTS & SET THE
STAGE FOR 2024 (WEBINAR)


CMS BILLING

BEST PRACTICES TRAINING

TRANSPARENT PRICING.

TOTAL PEACE OF MIND.

NO LONG TERM CONTRACTS.

LEAVE ALL THE HEADACHES TO US.


REGISTER FOR THE WEBINAR NOW

Our interests are aligned with yours. We only get paid on performance (what we
collect). The more we collect, the less you pay, proportionately. You get to
focus on what you do best, so you are not juggling several things at one. We put
our team of billers, coders, audit prevention specialists and claim denial
specialists to work for you. You see more collections and less denials. Everyone
wins.

Here’s the best part – we do not force clients to sign annual contracts. After
the first 90 days, you go month to month and you can cancel at any time with a
60 day advance notice. No fine print. It’s our responsibility to continue to
earn your business every month.



Monthly Collections Service Fee under $200,000 as low as 7% $200,001 and above
as low as 6%


SERVICE FEE CALCULATOR

Service fee is 7% of $100,000 = $7,000

Monthly Collections

$
CALCULATE


CLIENT REVIEWS AND RATINGS

Discover what clients have to say about In Touch Billing services and their
overall experience.

Thanks to In Touch Billing, my life is 80% easier. Running a physical therapy
and medical private practice isn't the easiest thing in the world, but working
with them has reduced my stress levels considerably. The best part is that my
collections are up 40% since they took over, which was a few months ago! I'm not
into hyperbole, but hiring them was one of the best decisions I made for my
practice. If you are hesitating like I was, that's normal. It can be scary to
have someone handle your billing, but having been in this business for 40+
years, I've learned it's best to focus on what you do best, which is grow and
run the practice.

Allan Perlmutter

CEO, Pelham Rehab

Let others, like In Touch Billing, make sure every last dollar is collected for
you. They have an entire team in place to get me paid and to minimize denials.
In other words, leave some things to people who do them best. Also, the best
piece of advise they gave me was to stop working with low paying payers that
were bleeding my practice dry. As scary as that was, I listened and I'm glad I
did. Today, my profitability is at an all time high and last month was our best
month over. Our trajectory has never looked better, and I'm finally enjoying the
fruits of my labor. My bank account proves it. The elimination of the never
ending supervision of the billing department was and is a huge plus.

Allan Perlmutter

CEO, Pelham Rehab

With In Touch Billing, you are provided with an account manager that will work
closely with your clinic. They are great and easy to work with. The In Touch
Billing team are doing a great job of following our old claims and making sure
we get paid! Our collections have increased. There is less than $2000 in our 121
days AR and only $1200 in the 90 days AR since they have been very efficient in
getting our claims payment. In Touch Billing, does the best they can to collect
every last dollar. We are really happy with the performance.

Stephanie Dunker, MSPT

Owner, Sage Physical Therapy

In my 30+ years as a compliance auditor, author and instructor, I have yet to
see an EMR and billing software as comprehensive as In Touch EMR. If you are
looking for compliant ICD-10 documentation, and a ‘gold standard’ that can
survive auditing, get In Touch EMR. A well-defined workflow for the front desk,
clinicians, billers and coders makes this a one-stop shop for quick, compliant
documentation and flawless billing. I’m impressed with their HIPAA compliance,
PHI protection and data breach prevention protocols. The front desk automation
(certification alerts, patient portal, birthday reminders, e-newsletters) and
clinician automation (progress note and reevaluation countdown, Auto Text
technology, flowsheet templates, tasks and messages) are sufficient to set them
apart. They didn’t stop there. The billing automation (claim cleanser, automatic
transmission to billing, CCI edits – modifier 59 automation, auto-post ERAs) and
the administrator functions (access controls, audit logs, time tracking,
productivity metrics) result in an incredible EMR and billing software
combination for all clinicians. It’s a no brainer – forget the hype from other
products and get In Touch EMR

Cheryl House RMC, CHI

Compliance Auditor, Author, Coder and
Instructor at Illinois Valley Community College

Thank you for helping me collect my money in a prompt and timely manner. Your
company definitely gets me reimbursed substantially faster than my previous
biller and your team is way better at following up on missed or rejected claims.
I am satisfied so far and look forward to a positive and productive working
relationship.

Michele Gust PT, CSCS

CEO, South Miami Physical Therapy & Pilates

In Touch EMR has emerged as a comprehensive, customizable EMR solution for our
growing organization. Support is always there when we need it, the ability to
customize options to match our workflow are endless, clinicians find it simple
and easy to use, front desk and billing love the integration between
documentation and claims and compliance is built-in. This is exactly what we
needed and it has boosted our efficiency. Couldn’t have asked for more. In Touch
EMR is a leader in web-based EMR for physical therapy private practice. We are
so very grateful for your wonderful and personalized care.

Julie Edelman PT, DPT

Owner, Avanti Therapy

They tried to go above and beyond every step of the way and have been
professional and patient at all times. I was worried about getting myself and my
staff trained as we got ready to open our doors. To their credit, they made this
relatively stress free. I like the fact that I am able to talk to someone when I
need to, and am able to document my way, with immediate billing. Thank you for
your availability, guidance, kindness and patience.

Chad Gindi PT

Gindi Physical Therapy

From near bankruptcy to a $2.2 million practice in less than six months. Nitin,
you are a genius and have helped our practice come back from the brink, and
things have never been better. Keep up the great work!

William Linnenkohl PT

< >


UNLIMITED ELIGIBILITY VERIFICATION & UNLIMITED CREDENTIALING SERVICES
(LIMITED TIME PROMOTION – NOT AVAILABLE ANYWHERE ELSE)*

* Only available with monthly collections of over $200,000
For other clients, discounted pricing is available

All In Touch Billing clients get a dedicated billing account manager who’s
available to answer your questions about your cash flow and help you identify at
least ONE area of improvement to your cash flow each month. We’ll help you get
paid more, faster.

The best part, we become an extension of your front desk and call insurance
companies to verify patient benefits before the patient steps into your clinic.
We do this the old-fashioned way by getting payers on the phone, since online
patient benefit verification can be incomplete or outdated. Our eligibility
verification service reduces denials. Eligibility verification is also available
as a stand-alone service, but it is made available at no extra charge to
qualifying In Touch Billing clients.

Our Credentialing department also renegotiates contracts for all our clients
every year. This ensures you get paid more each year. You will also have the
option to add on an integrated software suite of EMR, billing software and
clearing house services in one integrated solution.

IN 10 MINUTES, WE’LL SHOW YOU HOW IN TOUCH BILLING CAN SLASH YOUR BILLING COSTS
AND BOOST REVENUE.

Schedule this no-obligations call. Ask for a FREE billing audit to learn new
ways to increase revenue and reduce denials.

SCHEDULE MY BILLING STRATEGY CALL


USE ANY EMR / BILLING SOFTWARE.

UNPRECEDENTED MONTHLY EFFORT FROM OUR TEAM TO IDENTIFY UNDERLYING TRENDS.

If you want to keep your existing EMR and billing software, that’s fine! In
Touch Billing is ‘software agnostic’ which means we can grow your practice
regardless of which EMR and billing software you use. Our goal is to analyze key
metrics to grow your practice. Regardless of which software you use, the In
Touch Billing staff will always use available data to make the right decision
for your practice.

PAYMENT TRENDING

View information such as:

 * Applied Payment Trending
 * Unapplied Payment Trending
 * Total Payment Trending
 * Miscellaneous Payment Trending

We dig deeper into payment information by drilling down to areas like:

 * Deposits
 * Adjustments
 * Collections

We help you identify where your money is coming from, and how it is being
applied to your Accounts Receivables. We help you keep track of all the payments
you receive, and make sure that payments are being applied within 24 hours. We
track your adjustments and collections to monitor bad debt and write offs.



EMPLOYEE PRODUCTIVITY

We track information such as:

 * Total Provider FTE’s (FTE = full time equivalent)
 * Procedure Per FTE
 * Charges Per FTE
 * Collections Per FTE

We analyze data based on:

 * RVU by FTE (RVU = relative value unit)
 * Number of patient visits

PATIENT DATA ANALYSIS

 * Cancellation rate
 * No show rate
 * Average reimbursement per visit
 * Most common reasons for claim denials



ACCOUNTS RECEIVABLE (AR) DATA AND TRENDING

View information such as:

 * Insurance AR
 * Patient AR
 * Total AR
 * Months in AR Trending

We look at two things mainly.

 * How much you are getting paid
 * How fast you are getting paid

Accounts Receivable is the single most important indicator of the financial
health of your practice. It is important to monitor the productivity of all your
clinicians to identify areas of inefficiency instantly and improve them. With
our billing service, we’ll help you answer questions like

How many procedures is this provider billing on average?

How much has been collected per visit for this provider?

What are the charge amounts?

SCHEDULE MY BILLING STRATEGY CALL


IN TOUCH BILLING SUCCESS STORIES AND TRACK RECORD

We have helped grow thousands of private practices over the years with a
combination of software, workshops, and training programs. We recognize that
basic elements like an EMR, billing software and a clearing house by themselves
do not build a successful practice. They are just components of the bigger
picture.

What you need is a billing service and a team that can help you with compliance
and clinical documentation requirements. When you put great software in the
hands of outstanding, dependable clinicians and billers, you’ll build a
successful practice.



In February 2024 alone, our billing software has been used to process over $1
billion in collections and millions of insurance claims from thousands of payers
in every state across the country. We are based in Denville, NJ and our billing
staff is located in the United States and overseas, to help you lower your costs
and maximize your revenue.



IN 10 MINUTES, WE’LL SHOW YOU HOW IN TOUCH BILLING CAN SLASH YOUR BILLING COSTS
AND BOOST REVENUE.

Schedule this no-obligations call. Ask for a FREE billing audit to learn new
ways to increase revenue and reduce denials.

SCHEDULE MY BILLING STRATEGY CALL


IMPROVED EFFICIENCY, CONTROL & TRANSPARENCY COMPARED TO ANY IN-HOUSE BILLING
TEAM

You get a dedicated team to help with benefits verification, documentation
review and claims scrubbing prior to submission. You also get a team to follow
up with claim denials so you are paid every dollar that’s owed to you, as fast
as possible.

Online patient eligibility verification leads to automatic patient chart
creation at the front desk, which minimizes billing errors at the outset.

Our claim scrubbing technology combined with a painstaking manual overview of
each claim ensures a 99.5% claim acceptance rate.

Insight into all the payer rules allows us to bill quickly, allowing you to
maximize your cash flow.

Aggressive follow up and denial management processes improve cash flow by
helping your practice get paid more, faster.

Automated compliance and security alerts to document quickly, efficiently and
increase staff productivity in the process.

Simple, easy to understand patient statements help increase patient payments.

IN 10 MINUTES, WE’LL SHOW YOU HOW IN TOUCH BILLING CAN SLASH YOUR BILLING COSTS
AND BOOST REVENUE.

Schedule this no-obligations call. Ask for a FREE billing audit to learn new
ways to increase revenue and reduce denials.

SCHEDULE MY BILLING STRATEGY CALL

 * 
 * 
 * 

 * HOME
 * 2024 ROADMAP
 * OUR PROCESS
 * FREE AUDIT
 * WEBINAR
   
 * FEES
 * TESTIMONIALS
 * FAQ
 * CONTACT
 * SCHEDULE A CALL

Copyright © 2024 In Touch Billing. All rights reserved.