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I IS FOR INCLUSION





I IS FOR INCLUSION


I IS FOR INCLUSION


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It’s diversity and inclusion, not diversity and isolation, yet the sad fact is
that despite our best intentions, many of us still feel excluded and alone at
work. A study conducted by BetterUp behavioral scientists Evan W. Carr and
Andrew Reece found that a whopping 40 percent of us feel that sense of isolation
on the job.

This means that despite the nearly 8 billion dollars businesses typically spend
each year on D&I training, nearly half of employees still don’t feel like they
belong.

The crux, of course, is that belonging isn’t some throwaway feeling. Instead, as
Carr and Reece state, it’s about “mattering, identification, and social
connection. The unifying thread across these themes is that they all revolve
around the sense of being accepted and included by those around you.”

Our brains are hardwired to need social interaction. In fact, it’s so essential
that isolation can feel almost physically painful. This is because, as explained
by a study published in the National Library of Medicine, social and physical
pain share overlapping physiological mechanisms.

Why Belonging Matters
Let’s take a look at the reasons it’s important to ensure everyone feels like
they’re part of the whole and what we can do about it if they don’t:



Isolation creates cracks. Like building a house atop a fault line, teams that
suffer from feelings of exclusion are liable to break down. When people feel
included, they tend to want the group to succeed. When they feel left out,
however, they’re more likely to sabotage—intentionally or not—themselves and the
team.



Belonging is a boon for business. From increased productivity to fewer sick days
to lower turnover rates, when employees feel like they belong, they do their
best work. And that work has a major financial payoff. For a 10,000-person
company, the benefits of belonging translate to a savings of more than $52
million.



It’s a fixable problem. If your business is suffering from an exclusion problem,
there’s good news. With focus and effort, your company can flip the script from
isolation to inclusion by working to expand perspectives, encouraging
mentor-mentee partnerships, and championing employee empowerment.


Next Steps: Combating isolation is a top-down and bottom-up endeavor. This means
that leaders need to keep their finger on their team’s social pulse, watching
out for cracks while encouraging a cycle of open communication. It also means
focusing on inclusivity and belonging beginning with the hiring process. New
talent needs to feel valued and supported on day one and day one hundred.


SHOW WHAT YOU KNOW

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work?
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FEATURE TOPIC

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I IS FOR INCLUSION

It’s diversity and inclusion, not ...
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