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 * ☰ MENU
   * Home
   * About Us
   * Products
     * Service-Intel POS
     * Service-Intel CRM
     * Service-Intel WEB
   * Training / Tools
     * Canned Service Packages
     * Empower Your Customer to Buy
   * Integrations
   * Blogs
   * SI Webinars
   * Contact Us
   * Log In

 * ☰ MENU
   * Home
   * About Us
   * Products
     * Service-Intel POS
     * Service-Intel CRM
     * Service-Intel WEB
   * Training / Tools
     * Canned Service Packages
     * Empower Your Customer to Buy
   * Integrations
   * Blogs
   * SI Webinars
   * Contact Us
   * Log In

Book a Demo


TRANSFORM YOUR AUTO REPAIR SHOP SALES AND MARKETING TODAY!

Most shops realize between $100K-$300K in additional revenue in their first year

check out these auto repair shop transformations

BRANDON BAAR

Community Automotive Repair

SEBASTIAN GAETA

Arbor Motion


CUSTOMERS HATE UPSELLING!
THEY LOVE MANAGED AUTO-CARE!

SI SUITE BOOSTS POS SERVICE SALES, INCREASES
CAR COUNT & DEEPENS CUSTOMER LOYALTY

Exclusive CRM technology ages shop’s service history based on vehicle’s usage



Service-Intel is an Auto Shop Predictive Maintenance Software that provides an
innovative and intelligent solution which optimizes automotive service
operations. Leveraging advanced data analysis and predictive algorithms, this
software goes beyond traditional maintenance schedules to anticipate and
recommend future service requirements with unparalleled accuracy.

With access to the auto shop’s management system data, the software continuously
evaluates the performance and health of vehicles, considering factors such as
mileage, historical service records, and real-time diagnostics. By intelligently
analyzing this information, it can identify patterns, potential issues, and
upcoming service needs well in advance.

 

PREDICTIVE MANAGED AUTO CARE BOOSTS SERVICE SALES BECAUSE IT’S UNBIASED

EXCLUSIVE SERVICE-NEED PREDICTIVE TECHNOLOGY

Service-Intel is compatible with major shop management systems

Book a Demo

ANY SHOP CAN INCREASE CAR COUNT BECAUSE SI PM SALES ARE AUTOMATIC

Managed auto care based on service history & daily usage



FASTER SALES

SI automatically identifies service needs permitting estimating and sales before
vehicle drop-off. Really, pre-inspection!



BUILDS TRUST

SI provides unbiased service-need recommendations based on vehicle service
history and daily mileage to build trust and sales.



CUSTOMER LOYALTY

SI POS predictive reporting exceeds customer’s expectations with ultra-accurate
service management and sales transparency.




MEET THE SERVICE-INTEL TEAM



JORGE ANTICO

Founder | Developer |
Ex-Shop Owner

MIKE COOPER

Senior Sales &
Marketing Trainer

DAVE SCHEDIN

Master Automotive Coach |
Ex-Shop Owner

ROD CABALLERO

Technical Support
Manager

KIRSTEN ANTICO

Customer Support
Manager

"WE KNOW AUTO REPAIR! MY WIFE AND I OWNED AND OPERATED A SHOP SERVICING 450
VEHICLES PER MONTH, LOSING MONEY. THEN I DEVELOPED SERVICE INTELLIGENCE AND
INCREASED MY WORK-ORDER AVERAGE BY $200 BECAUSE MY SERVICE WRITERS NEVER MISSED
A SERVICE-NEED SALE OPPORTUNITY AGAIN. WITH SERVICE-INTEL, I PUT MY SERVICE
SALES ON RAILS."

Jorge Antico
Founder and CEO of Service-Intel
Ex-Owner of Santa Monica Auto Center, Santa Monica, CA

Book a Demo


ONE INTEGRATED SOLUTION


SUPERHERO SALES

Get the Service-Intel Suite and Save a 14-Day Trial, 12 Months Subscription,
then Month to Month

Service-Intel


POS INTEL (ADD-ON)

14-Day Trial, 12 Month Subscription

Supercharge Your Shop
Management System

INCLUDES:

 * 28+ POS Service-Need Predictions
 * 8+ BG/Additive Warranty-Expiry Predictions & Daily Alerts
 * YMM Service Interval Modifiers Optional
 * Unlimited-Users with Role Management Security
 * Vehicle Profile Add Services Performed Elsewhere
 * Shop-Workload Online Scheduler & Lube Sticker Printing
 * Unlimited SMS/MMS Texting Centr & CRM
 * Recommendations, Notes, and Ownership Objectives
 * Reporting, Customer Segmentation & Target Lists
 * Level 1 Marketing Evaluation
 * Level 1 Financial Performance Evaluation
 * Unlimited Setup and Support via Chat/Email/Phone
 * Predictive Postcard 8.5″ x 5.5″ including postage (min. 100/mo.)

Learn More

Service-Intel


CRM

14-Day Trial, 12 Month Subscription

Customer Retention, Service
Management and Reviews

INCLUDES:

 * 28+ Service-Need Predictions & CRM Daily Drip Campaigns
 * 8+ BG/Additive Warranty-Expiry Predictions & Daily Alerts
 * Unlimited SMS/MMS Texting Center & CRM
 * Recommendations, Notes, and Ownership Objectives
 * Svcs Mgnt Service Reminders Email, SMS, and Postcards
 * Next Appt. Auto-Scheduler and Reminders via Email and SMS
 * Thank you and Google Reviews via Email and SMS
 * Recommended/Deferred Work Reminders via Email and SMS
 * Newsletters, Emails, and SMS Campaign
 * Service Past-DUe Mass Marketing Email, 500 SMS/Month Extras 7ȼ/ea
 * Workload Mngt and Website Appointments
 * Google/Facebook/Yelp Review Widget
 * Reporting, Customer Segmentation, and Target Lists
 * Level 1 Marketing Evaluation
 * Level 1 Financial Performance Evaluation
 * Unlimited Setup and Support via Chat/Email/Phone
 * Predictive Postcard 8.5″ x 5.5″ including postage (min. 100/mo.)

Learn More

Service-Intel


WEBSITE

14-Day Trial, 12 Month Subscription

Mobile-Friendly and SEO
Optimized Website

INCLUDES:

 * Unlimited SMS/MMS Texting Centr & CRM
 * Recommendations, Notes, and Ownership Objectives
 * Workload Management and Website Appointments
 * Google/Facebook/Yelp Review Widget
 * Reporting, Customer Segmentation, and Target Lists
 * Level 1 Marketing Evaluation
 * Level 1 Financial Performance Evaluation
 * Content Management, Website, Blog, and SI Integration
 * Organic Search Engine Optimization, 10 Original Content Pages
 * Website Creation – One-Time Fee @ $899
 * Unlimited Setup-Up and Support Via Chat/Email/Phone

Learn More
What our customers say
Awesome program that supercharges my SMS
Having an accurate system for scheduling future appointments was major for me
and it works fantastic!. I'm starting to use email communications for marketing
of which the support staff are sooo helpful with! The sales, support, technical
staff are all awesome! Very organized & prompt with handling questions or any
problem! Its ability to track and accurately predict future service dates with
complete customization control of all service fields so we can set our own
intervals for our customers! Positive response from our customers on the easy to
comprehend information format. Information on customers, vehicles and service
history is faster and easier to access than from my SMS. Phone text messaging
capability to customers, etc, etc! That they didn't create it or I didn't find
out about it sooner, haha! My use so far since starting over a year ago has had
access limited to only my shop computer(s) but that is going to change very
soon!
Read more
Bob H.


Posted on
Capterra
Great product. Responsive support team.
Increased sales by being able to clearly show customers needed maintenance AND
what's not due. Increased trust by reassuring them we really aren't trying to
sell unneeded service. Helps us develop maintenance programs for our customers.
Doesn't just say a customer is past due for a service using a rigid pre-set
list. Actually uses the vehicle's history for specific maintenance items and
intervals we set to show customers what they need AND how long until what's not
needed on current visit. The printed form is a great tool for interviewing
customers about maintenance history as well as educating them on service needs
and intervals. I've looked at quite a few automotive CRM systems and SI is the
unique standout. Pricing structure is done as module add-ons. Seems pricy to me.
Just offer a basic level and a pro level and be done.
Read more
Christian B.


Posted on
Capterra








FREQUENTLY ASKED QUESTIONS

Can’t find the answer you’re looking for? We’ve shared some of our most
frequently asked questions to help you out!



I ALREADY TRACK RECURRING MAINTENANCE MANUALLY. WHY USE SOFTWARE?

Congratulations, you operate a top shop. However, predicting maintenance-needs
is time consuming and often applied inconsistently. SI CRM is simple to use,
saves time, and pays for itself from day one.

DOESN’T MY SHOP MANAGEMENT SYSTEM HAVE ALL THE SERVICE HISTORY. WHY DO I NEED
SI?

A couple of shop management systems allow setting the next service interval, but
it is often used inconsistently. SI CRM automatically syncs with the shop
service history and ages 30+ recurring services. It then communicates the
service needs automatically via text message, emails, and optionally postcards.
The end result is an immediate boost in service sales.

I ALREADY HAVE A GOOD CRM. WHY SWITCH TO SERVICE-INTEL CRM?

None of the premium CRMs age shop management system maintenance history or
communicate service needs based on each vehicle’s daily mileage. For about the
same monthly investment, you can upgrade your CRM to authoritative fleet service
management that vehicle owners trust.

DOESN’T CARFAX DO THIS?

Carfax collects service history from multiple shops and is able to estimate the
next oil services. But it doesn’t load all your service history and accurately
predicts 30+ maintenance needs based on each vehicle’s daily mileage.

HOW MUCH EFFORT IS THIS GOING TO TAKE?

Getting started is a breeze as we do all the heavy lifting and customizing the
system to your liking. 95% of the training is how to print reports for every
customer. You do that and you will increase your profitability by 30% or more.

IS THIS OEM YMM SPECIFIC?

OEM YMM usually has to do with tracking OEM services. SI does both. You can
track OEM major services, i.e. MBZ A Service, B Service, or track individual
components, parts, lubricants or fluids, i.e., MZB oil service, Volvo oil
service, Full Syn Oil Service, Semi-Syn Oil Service, etc. SI capabilities are
limited only by your detailed service history.

HOW DO I KNOW THIS WILL WORK FOR MY SHOP?

If you sell 30% more maintenance, you double your profitability. Some shops
haven’t experienced the value of predictive service needs. Computerized managed
auto care transforms the customer service experience, and they buy more because
of it.

MY CUSTOMERS ALREADY TRUST MY RECOMMENDATIONS

Is there such a thing as having too much trust? Replace vehicle inspections
recommendations with authoritative aging of service history. Put your
recommendation accuracy on steroids with powerful marketing software to get the
best results ever!

I NEED TO HIRE A NEW SERVICE WRITER FIRST

With SI’s expert reporting at the front counter, your service writer candidate
doesn’t require any automotive experience allowing you to choose a
“people-friendly salesperson that you can train.

I NEED TO HIRE A TECHNICIAN FIRST

Hiring good technicians is tough. SI’s benefit is you will be selling more
maintenance. Rather than looking for a senior tech, consider hiring an
apprentice to perform the less complicated maintenance work.

I USE A DVI TABLET FOR SERVICE RECOMMENDATIONS

With SI, you will use the DVI tablet to sell repairs, not regular services. All
maintenance sales are done from the SI reports before the customer leaves the
front counter (pre-inspection). SI also shortens the maintenance parts ordering
and delivery time increasing shop efficiency!

I AM BUSY ALREADY

SI fleet service management capabilities change the shop’s mix of work to favor
higher margin recurring services. The boost in profitability gives you the
option of sending heavy engine work down the street to keep your bays available
for maintenance. The result is faster bay turnover with gross profitability is
at 70% or higher.

I ALREADY SELL A LOT OF MAINTENANCE

Our most successful shops are shops that favor maintenance already. SI makes
your life easier. SI computerized fleet service management boosts efficiency,
accuracy and credibility. All maintenance sales are done from the SI reports
before the customer leaves the front counter. Aging of service history based on
vehicle usage is authoritative and trust worthy. Pre-inspection service sales
allows quicker parts delivery increasing shop efficiency.


TURBO-CHARGED SERVICE SALES MADE EASY

Customers decline work because they think vehicle inspections as biased. 
Service writers miss service-sales because history review is slow & inaccurate.



START YOUR 14-DAY TRIAL

Call us at 1-877-328-8625 to claim your 14-day trial.



SALES ON RAILS

SI automates POS service sales by flagging all service needs based on each
vehicle’s daily mileage.



TOTAL CONTROL

SI ages service history for 40+ services using your intervals & year, make &
model specifics.



MAXIMIZE PROFITS

You’ll be amazed at how fast your profits grow after implementing a few small
POS & CRM changes.


THE SERVICE-INTEL SOLUTION

1. Send customer SI service-need predictions via SI texting before vehicle
drop-off.



2. Ask the customer if you should estimate DUE NOW services. The answer often is
“Yes”.



3. Get an estimate approved with a note that parts will be waiting when they
arrive.



4. With SI vehicle inspection and pre-sold maintenance are done at the same
time!


Book a Demo


GET STARTED!


NO RISK 14-DAY TRIAL

Any questions or remarks? Just write us a message!



By providing a phone number and submitting the form, you are consenting to be
contacted by SMS text message. Message and data rates may apply. Reply STOP to
opt out of further messaging.



CONTACT US

Service-Intel
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Tel: 877-328-8625
Email: info@service-intel.com

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 * Purchase Funnel (Internal Notice)
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

OFFERED PRODUCTS

 * SI POS (Increase Service Sales)
 * SI CRM (Improve Customer Retention)
 * SI WEB (Boost Customer Acquisition)



RESOURCES

 * Blogs
 * Support
 * Shop cPanel Login
 * Remote Support
 * Shop Management System

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