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SHAREPOINT AZURE AND O365 BLOG
SATURDAY, FEBRUARY 12, 2022
EXCHANGE ONLINE LIMITS
ADDRESS BOOK LIMITS
* Address list limit: The maximum number of address lists that can be created
in an Exchange Online or Exchange Server 2013 organization. This number
includes the default address lists in Exchange Online, such as All Contacts
and All Groups.
Note
A maximum of 20 address lists can be assigned to a single offline address
book (OAB).
* Offline address book limit: The maximum number of offline address books (OAB)
that can be created in an Exchange Online or Exchange Server 2013
organization.
* Address book policies limit: The maximum number of address book policies
(ABP) that be created in an Exchange Online or Exchange Server 2013
organization.
* Global address lists: The maximum number of global address lists (GAL) that
be created in an Exchange Online or Exchange Server 2013 organization.
ADDRESS BOOK LIMITS
ADDRESS BOOK LIMITSFeatureMicrosoft 365 Business BasicMicrosoft 365 Business
StandardMicrosoft 365 Business PremiumOffice 365 Enterprise E1Office 365
Enterprise E3Office 365 Enterprise E5Office 365 Enterprise F3Address list
limit1000100010001000100010001000Offline address book (OAB)
limit250250250250250250250Address book policies (ABP)
limit250250250250250250250Global address lists limit250250250250250250250
ADDRESS BOOK LIMITS ACROSS STANDALONE PLANS
ADDRESS BOOK LIMITS ACROSS STANDALONE PLANSFeatureExchange Server 2013Exchange
Online Plan 1Exchange Online Plan 2Exchange Online KioskAddress list
limit1000100010001000Offline address book (OAB) limit250250250250Address book
policies (ABP) limit250250250250Global address lists limit250250250250
MAILBOX STORAGE LIMITS
The amount of mailbox storage available is determined by the mailbox type and
the user's subscription license. Administrators can reduce maximum mailbox sizes
per user or globally.
Note
Using journaling, transport rules, or auto-forwarding rules to copy messages to
an Exchange Online mailbox for the purposes of archiving is not permitted. A
user's archive mailbox is intended for just that user. Microsoft reserves the
right to deny additional archive storage space in instances where a user's
archive mailbox is used to store archive data for other users or in other cases
of inappropriate use.
STORAGE LIMITS
STORAGE LIMITSFeatureMicrosoft 365 Business BasicMicrosoft 365 Business
StandardMicrosoft 365 Business PremiumOffice 365 Enterprise E1Office 365
Enterprise E3Office 365 Enterprise E5Office 365 Enterprise F3User mailboxes50
GB50 GB50 GB50 GB100 GB100 GB2 GBArchive mailboxes7,850 GB50 GB1.5 TB150 GB1.5
TB11.5 TB1Not available4Shared mailboxes1050 GB250 GB250 GB250 GB250/100
GB2,950/100 GB2,950 GB2Resource mailboxes50 GB350 GB350 GB350 GB350 GB3,950
GB3,950 GB3Public folder mailboxes5100 GB6100 GB6100 GB6100 GB6100 GB6100 GB6100
GB6Group mailboxes50 GB50 GB50 GB50 GB50 GB50 GB50 GB
Note
1 Each user initially receives 100 GB of storage in the archive mailbox. When
auto-expanding archiving is turned on, additional storage is automatically added
when the 100 GB storage capacity is reached. Additional storage space is added
incrementally until the archive storage capacity reaches 1.5 TB. For more
information, see MS Article Overview of auto-expanding archiving.
2 To access a shared mailbox, a user must have an Exchange Online license, but
the shared mailbox doesn't require a separate license. Without a license, shared
mailboxes are limited to 50 GB. To increase the size limit to 100 GB, the shared
mailbox must be assigned an Exchange Online Plan 2 license. If Exchange Online
Plan 1 license with an Exchange Online Archiving add-on license is assigned,
this will let you enable auto-expanding archiving for additional archive storage
capacity. Similarly, if you want to place a shared mailbox on litigation hold,
the shared mailbox must have an Exchange Online Plan 2 license or an Exchange
Online Plan 1 license with an Exchange Online Archiving add-on license. If you
want to apply advanced features such as Microsoft Defender for Office 365,
Advanced eDiscovery, or automatic retention policies, the shared mailbox must be
licensed for those feature(s).
3 Resource mailboxes don't require a license. However, without a license,
resource mailboxes are limited to 50 GB. To increase the mailbox size, an E3 or
E5 license must be assigned. This will increase the mailbox to 100 GB.
4 Archive mailboxes aren't included in Exchange Online Kiosk. However, they can
be purchased as an add-on through Exchange Online Archiving. For more
information, see the MS Article Exchange Online Archiving service description.
5 The default individual public folder size limit is 2GB. You can change the
size limit individually on each folder or change the default size limit defined
in the organization’s configuration to make the change effective for all folders
in the organization. Note: Maximum recommended size of individual public folder
is 25 GB. If an individual public folder grows above 25 GB, it will have issues
during, see MS Article auto-split process.
6 You are limited to 1,000 public folder mailboxes, and the maximum total size
of all public folder mailboxes is 100 TB. Hierarchy Serving mailboxes are
limited to 100 public folder mailboxes.
7 Archive mailboxes can only be used to archive mail for a single user or entity
(such as a shared mailbox) for which a license has been applied. Using archive
mailboxes as a means of storing mail from multiple users or entities is
prohibited. For example, an IT administrator can't create a shared mailbox and
have users copy it (through the Cc or Bcc field, or through a transport rule)
for the explicit purpose of archiving. Note that a shared mailbox that multiple
people use does not actually store email for those individual users. Multiple
users have access, and they send email as the shared mailbox. Therefore, the
only emails stored in the shared mailbox are those sent to or from it, as the
shared mailbox.
8 If you have created a retention policy in Exchange Online, messages will be
automatically moved to a user's archive mailbox only if the user's primary
mailbox is larger than 10 MB. The retention policy will not run automatically
for mailboxes that are smaller than 10 MB.
9 Shared and resource mailboxes don't require a license. However, without a
license, these mailboxes are limited to 50 GB. To increase the mailbox size, an
E3 or E5 license must be assigned. This will increase the mailbox to 100 GB.
10 By default, shared mailboxes have an associated active user account with a
system-generated (unknown) password. To block sign-in for the associated shared
mailbox account, see MS Article Block sign-in for the shared mailbox account.
STORAGE LIMITS ACROSS STANDALONE PLANS
STORAGE LIMITS ACROSS STANDALONE PLANSFeatureExchange Server 2013Exchange Online
Plan 1Exchange Online Plan 2Exchange Online KioskUser mailboxes2 GB150 GB100 GB2
GBArchive mailboxes8,9100 GB150 GB1.5 TB2Not available5Shared mailboxes112 GB150
GB350 GB3,1050 GB3Resource mailboxes2 GB150 GB450 GB4,1050 GB4Public folder
mailboxes2 GB650 GB7100 GB7Not availableGroup mailboxes50 GB50 GB50 GB50 GB
Note
1 This is the default mailbox size for Exchange Server 2013 organizations.
Administrators can change this value for their organization. There isn't a
maximum storage limit for on-premises mailboxes.
2 Each user initially receives 100 GB of storage in the archive mailbox. When
auto-expanding archiving is turned on, additional storage is automatically added
when the 100 GB storage capacity is reached. Additional storage space is added
incrementally until the archive storage capacity reaches 1.5 TB. For more
information, see MS Article Overview of auto-expanding archiving. See the MS
Article Microsoft 365 Roadmap for details about availability for auto-expanding
archiving.
3 To access a shared mailbox, a user must have an Exchange Online license, but
the shared mailbox doesn't require a separate license. Without a license, shared
mailboxes are limited to 50 GB. To increase the size limit to 100 GB, the shared
mailbox must be assigned an Exchange Online Plan 2 license. The Exchange Online
Plan 1 license with an Exchange Online Archiving add-on license will increase
the size of the Archive mailbox. This will also let you enable auto-expanding
archiving for up to 1.5 TB of archive storage capacity. Similarly, if you want
to place a shared mailbox on litigation hold, the shared mailbox must have an
Exchange Online Plan 2 license or an Exchange Online Plan 1 license with an
Exchange Online Archiving add-on license. If you want to apply advanced features
such as Microsoft Defender for Office 365, Advanced eDiscovery, or automatic
retention policies, the shared mailbox must be licensed for those feature(s).
4 Resource mailboxes don't require a license. However, without a license,
resource mailboxes are limited to 50 GB. To increase the mailbox size, an
Exchange Online Plan 2 license must be assigned. This will increase the mailbox
to 100 GB.
5 Archive mailboxes aren't included in Exchange Online Kiosk. However, they can
be purchased as an add-on through Exchange Online Archiving. For more
information, please see the MS Article Exchange Online Archiving service
description.
6 This is the default mailbox size for Microsoft Exchange Server 2013
organizations. Administrators can change this value for their organization. In
Exchange Server 2013, you are limited to 100 public folder mailboxes, and the
maximum total size of all public folder mailboxes is 50 TB.
7 In Exchange Online, you are limited to 1,000 public folder mailboxes, and the
maximum total size of all public folder mailboxes is 50 TB.
8 Archive mailboxes can only be used to archive mail for a single user or entity
for which a license has been applied. Using an archive mailbox as a means to
store mail from multiple users or entities is prohibited. For example, IT
administrators can't create shared mailboxes and have users copy (through the Cc
or Bcc field, or through a transport rule) a shared mailbox for the explicit
purpose of archiving.
9 If you have created a retention policy in Exchange Online, messages will be
automatically moved to a user's archive mailbox only if the user's primary
mailbox is larger than 10 MB. The retention policy will not run automatically
for mailboxes that are smaller than 10 MB.
10 Shared and resource mailboxes don't require a license. However, without a
license, these mailboxes are limited to 50 GB. To increase the mailbox size, an
Exchange Online Plan 2 license must to be assigned. This will increase the
mailbox to 100 GB.
11 By default, shared mailboxes have an associated active user account with a
system-generated (unknown) password. To block sign-in for the associated shared
mailbox account, see MS Article Block sign-in for the shared mailbox account.
CAPACITY ALERTS
Exchange Online provides three kinds of notifications when a user's mailbox is
nearing, or at, capacity:
* Warning: The user receives an email warning that the mailbox is approaching
the maximum size limit. This warning is intended to encourage users to delete
unwanted mail.
* Prohibit Send: The user receives a prohibit-send notification email when the
mailbox size limit is reached. The user can't send new messages until enough
email is deleted to bring the mailbox below the size limit.
* Prohibit Send/Receive: Exchange Online rejects any incoming mail when the
mailbox size limit is reached, and sends a non-delivery report (NDR) to the
sender. The sender has the option to try resending the mail later. To receive
messages again, the user must delete email until the mailbox is below the
size limit.
CAPACITY ALERTS
CAPACITY ALERTSFeatureMicrosoft 365 Business BasicMicrosoft 365 Business
StandardMicrosoft 365 Business PremiumOffice 365 Enterprise E1Office 365
Enterprise E3Office 365 Enterprise E5Office 365 Enterprise F3Warning49 GB49 GB49
GB49 GB98 GB98 GB1.96 GBProhibit Send49.5 GB49.5 GB49.5 GB49.5 GB99 GB99 GB1.98
GBProhibit Send/Receive50 GB50 GB50 GB50 GB100 GB100 GB2 GB
CAPACITY ALERTS ACROSS STANDALONE PLANS
CAPACITY ALERTS ACROSS STANDALONE PLANSFeatureExchange Server 2013Exchange
Online Plan 1Exchange Online Plan 2Exchange Online KioskWarning1.9 GB149 GB98
GB1.96 GBProhibit Send2 GB149.5 GB99 GB1.98 GBProhibit Send/Receive2.3 GB150
GB100 GB2 GB
Note
1 This is the default value for Exchange Server 2013 organizations.
Administrators can change this value for their organization.
MAILBOX FOLDER LIMITS
These limits are intended to limit mailboxes to known dimensions that can be
supported in Exchange Online. The goal of these limits is to prevent an infinite
number of mailbox items per folder, an infinite number of folders per mailbox,
or an infinite number of public folders per Exchange Online organization. For
practical purposes, mailbox folder limits are in effect unlimited and sufficient
to support most Exchange Online mailboxes and on-premises mailboxes that are
migrated to Exchange Online.
* Maximum number of messages per mailbox folder: Specifies the maximum number
of messages for a mailbox folder. New messages can't be delivered or saved in
a folder when this limit is reached.
* Warning for number of messages per mailbox folder: Specifies the number of
messages that a mailbox folder can hold before Exchange Online sends a
warning message to the mailbox owner. When this quota is reached, warning
messages are sent once a day.
* Maximum number of messages per folder in the Recoverable Items folder:
Specifies the maximum number of messages that can be contained in each folder
in the Recoverable Items folder. When a folder exceeds this limit, it can't
store new messages. For example, if the Deletions folder in the Recoverable
Items folder has exceeded the message count limit and the mailbox owner
attempts to permanently delete items from their mailbox, the deletion will
fail.
* Warning for number of messages per folder in the Recoverable Items folder:
Specifies the number of messages that each folder in the Recoverable Items
folder can hold before Exchange Online logs an event to the application event
log.
* Maximum number of subfolders per mailbox folder: Specifies the maximum number
of subfolders that can be created in a mailbox folder. The mailbox owner
won't be able to create a new subfolder when this limit is reached.
* Warning for number of subfolders per mailbox folder: Specifies the number of
subfolders that can be created in a mailbox folder before Exchange Online
sends a warning message to the mailbox owner. When this quota is reached,
warning messages are sent once a day.
* Maximum folder hierarchy depth: Specifies the maximum number of levels in the
folder hierarchy of a mailbox. The mailbox owner won't be able to create
another level in the folder hierarchy of the mailbox folder when this limit
is reached.
* Warning for folder hierarchy depth: Specifies the number of levels in the
folder hierarchy of a mailbox folder that can be created before Exchange
Online sends a warning message to the mailbox owner. When this quota is
reached, warning messages are sent once a day.
* Maximum number of public folders: Specifies the maximum number of public
folders in the complete public folder hierarchy. When this limit is reached,
existing public folders must be deleted before new public folders can be
created.
* Maximum number of subfolders per public folder: Specifies the maximum number
of subfolders that can be created in a public folder. New subfolders can't be
created in a public folder when this limit is reached.
* Warning for number of subfolders per public folder: Specifies the number of
subfolders that can be created in a public folder before Exchange Online
sends a warning message to the folder owner. If no owner exists, warning
messages are sent to users with Owner permissions. When this quota is
reached, warning messages are sent once a day.
MAILBOX FOLDER LIMITS
MAILBOX FOLDER LIMITSFeatureMicrosoft 365 Business BasicMicrosoft 365 Business
StandardMicrosoft 365 Business PremiumOffice 365 Enterprise E1Office 365
Enterprise E3Office 365 Enterprise E5Office 365 Enterprise F3Maximum number of
messages per mailbox folder1 million1 million1 million1 million1 million1
million1 millionWarning for number of messages per mailbox
folder900,000900,000900,000900,000900,000900,000900,000Maximum number of
messages per folder in the Recoverable Items folder3 million3 million3 million3
million3 million3 million3 millionStorage quota for Recoverable Items folder in
primary mailbox (not on hold)30 GB30 GB30 GB30 GB30 GB30 GB30 GBStorage quota
for Recoverable Items folder in primary mailbox (on hold)100 GB100 GB100 GB100
GB100 GB100 GB100 GBStorage quota for Recoverable Items folder in archive
mailbox (not on hold)30 GB30 GB30 GB30 GB1.5 TB21.5 TB230 GBStorage quota for
Recoverable Items folder in archive mailbox (on hold)100 GB1100 GB1100 GB1100
GB11.5 TB21.5 TB2100 GB1Warning for number of messages per folder in the
Recoverable Items folder2.75 million2.75 million2.75 million2.75 million2.75
million2.75 million2.75 millionMaximum number of subfolders per mailbox
folder10,000210,000210,000210,000210,000210,000210,0002Warning for number of
subfolders per mailbox folder9000900090009000900090009000Maximum folder
hierarchy depth300300300300300300300Warning for folder hierarchy
depth250250250250250250250Maximum number of public
folders500,000500,000500,000500,000500,000500,000Not availableMaximum number of
subfolders per public folder10,00010,00010,00010,00010,00010,000Not
availableWarning for number of subfolders per public
folder900090009000900090009000Not available
Note
1 This is the storage quota for the Recoverable Items folder, not the quota for
the entire archive mailbox. The storage quota for the archive mailbox is 1.5 TB
for users with an Exchange Online Plan 2 license or for users who have both an
Exchange Online Plan 1 and an Exchange Online Archiving license. For information
about increasing the Recoverable Items quota, see MS Article Increase the
Recoverable Items quota for mailboxes on hold.
2 The initial storage quota for the Recoverable Items folder in an archive
mailbox is 100 GB. When auto-expanding archiving is turned on, additional
storage is automatically added when the storage capacity for the Recoverable
Items folder is reached. For more information, see MS Article Overview of
auto-expanding archiving. See the Microsoft 365 Roadmap for details about
availability of auto-expanding archiving. 2 This is a store limit; it is one of
the mailbox shape constraints. There can be only 10,000 direct child folders for
any given parent. This applies regardless of migration or other clients creating
folders.
MAILBOX FOLDER LIMITS ACROSS STANDALONE PLANS
MAILBOX FOLDER LIMITS ACROSS STANDALONE PLANSFeatureExchange Server 2013Exchange
Online Plan 1Exchange Online Plan 2Exchange Online KioskMaximum number of
messages per mailbox folderNo limit11 million1 million1 millionWarning for
number of messages per mailbox folderNo limit900,000900,000900,000Maximum number
of messages per folder in the Recoverable Items folderNo limit3 million3
million3 millionStorage quota for Recoverable Items folder in primary mailbox
(not on hold)30 GB30 GB30 GB30 GBStorage quota for Recoverable Items folder in
primary mailbox (on hold)100 GB100 GB100 GB100 GBStorage quota for Recoverable
Items folder in archive mailbox (not on hold)30 GB30 GB30 GB30 GBStorage quota
for Recoverable Items folder in archive mailbox (on hold)100 GB2100 GB21.5
TB31.5 TB3Warning for number of messages per folder in the Recoverable Items
folderNo limit2.75 million2.75 million2.75 millionMaximum number of subfolders
per mailbox folderNo limit100010001000Warning for number of subfolders per
mailbox folderNo limit900900900Maximum folder hierarchy depthNo
limit300300300Warning for folder hierarchy depthNo limit250250250Maximum number
of public folders1,000,000100,000100,000Not availableMaximum number of
subfolders per public folderN/A1,0001,000Not availableWarning for number of
subfolders per public folderN/A900900Not available
Note
1 Microsoft recommends no more than 1,000,000 messages per mailbox folder.
2 This is the storage quota for the Recoverable Items folder, not the quota for
the entire archive mailbox. The storage quota for the archive mailbox is 1.5 TB
for users with an Exchange Online Plan 2 license or for users who have both an
Exchange Online Plan 1 and an Exchange Online Archiving license. For information
about increasing the Recoverable Items quota, see MS Article Increase the
Recoverable Items quota for mailboxes on hold.
3 The initial storage quota for the Recoverable Items folder in an archive
mailbox is 100 GB. When auto-expanding archiving is turned on, additional
storage is automatically added when the storage capacity for the Recoverable
Items folder is reached. For more information, see MS Article Overview of
auto-expanding archiving. See the MS Article Microsoft 365 Roadmap for details
about availability of auto-expanding archiving.
MESSAGE LIMITS
The following limits are applied to every email message.
* Message size limit: Message size limits are necessary to prevent large
messages from blocking delivery of other messages and affecting service
performance for all users. These limits include attachments, and apply
organization-wide to all messages (inbound, outbound, and internal). Messages
larger than this limit will not be delivered, and the sender will receive a
non-delivery report (NDR). While message size limits can be configured up,
down, or on a per-user basis, administrators can also create transport rules
to limit the maximum size of any individual attachment. To learn more, see
Note
Some email clients may have lower message size limits or may limit the size
of an individual file attachment to a value that is less than the Exchange
Online message size limit.MS Article Microsoft supports larger email
messages.
* Message header size limit: Specifies the maximum size of all message header
fields in a message. The current limit is 256 KB. If the total size of all
message headers exceeds 256 KB, Exchange Online will reject the message with
error "552 5.3.4 Header size exceeds fixed maximum size." The size of the
message body or attachments isn't considered. Because the header fields are
plain text, the size of the header is determined by the number of characters
in each header field and by the total number of header fields. Each text
character consumes 1 byte.
* Subject length limit: The maximum number of text characters allowed in the
subject line of an email message.
* File attachments limit: The maximum number of file attachments allowed in an
email message. Even if the total size of all the file attachments doesn't
violate the message size limit, there is still a limit on how many
attachments are allowed in the message. This limit is controlled by the
multipart message limit.
* File attachment size limit: The maximum file size of a single attachment.
Note
This is the maximum file size of a single attachment. Individual client
programs, including Outlook on the web, may limit the size of attachments
below this maximum. Exchange ActiveSync does not implement attachment size
limits on an individual attachment basis. The total size of all attachments
to an Exchange ActiveSync message must be less than the message size limit.
* Multipart message limit: The maximum number of message body parts that are
allowed in a MIME multipart message. This limit also controls the maximum
number of file attachments that are allowed in a message.
* Embedded message depth limit: The maximum number of forwarded email messages
that are allowed in an email message.
MESSAGE LIMITS
MESSAGE LIMITSFeatureMicrosoft 365 Business BasicMicrosoft 365 Business
StandardMicrosoft 365 Business PremiumOffice 365 Enterprise E1Office 365
Enterprise E3Office 365 Enterprise E5Office 365 Enterprise F3Message size limit
- Outlook150 MB1,2150 MB1,2150 MB1,2150 MB1,2150 MB1,2150 MB1,2150 MB1,2Message
size limit - OWA112 MB1,3112 MB1,3112 MB1,3112 MB1,3112 MB1,3112 MB1,3112
MB1,3Message size limit - Outlook for Mac150 MB1,2150 MB1,2150 MB1,2150 MB1,2150
MB1,2150 MB1,2150 MB1,2Message size limit - migration150 MB1,4150 MB1,4150
MB1,4150 MB1,4150 MB1,4150 MB1,4150 MB1,4Message size limit - Outlook for iOS
and Android33 MB33 MB33 MB33 MB33 MB33 MB33 MBSize limit for encrypted messages
(for subscribers using Office 365 Message Encryption with new capabilities)525
MB25 MB25 MB25 MB25 MB25 MB25 MBSize limit for encrypted messages (for
subscribers using Office 365 Message Encryption legacy version)525 MB25 MB25
MB25 MB25 MB25 MB25 MBSubject length limit255 characters255 characters255
characters255 characters255 characters255 characters255 charactersFile
attachments limit250 attachments250 attachments250 attachments250 attachments250
attachments250 attachments250 attachmentsFile attachment size limit - Outlook150
MB150 MB150 MB150 MB150 MB150 MB150 MBFile attachment size limit - OWA112
MB3,6112 MB3,6112 MB3,6112 MB3,6112 MB3,6112 MB3,6112 MB3,6File attachment size
limit - Outlook for Mac150 MB150 MB150 MB150 MB150 MB150 MB150 MBFile attachment
size limit - New Outlook for Mac33 MB33 MB33 MB33 MB33 MB33 MB33 MBFile
attachment size limit - Outlook for iOS and Android33 MB33 MB33 MB33 MB33 MB33
MB33 MBMultipart message limit250 parts250 parts250 parts250 parts250 parts250
parts250 partsEmbedded message depth limit30 embedded messages30 embedded
messages30 embedded messages30 embedded messages30 embedded messages30 embedded
messages30 embedded messages
Note
1 The default maximum message size for Microsoft mailboxes is 25 MB. Microsoft
administrators can specify a custom limit between 1 MB and 150 MB. However, the
size of message you can send or receive also depends on what your email client
or solution supports. For more information about customizing the maximum allowed
message size for your organization, see MS Article Microsoft supports larger
email messages.
2 You can send and receive up to 150 MB messages between users (where the
message never leaves the Microsoft datacenters). Messages that are routed
outside of the Microsoft datacenters are subject to an additional 33%
translation encoding increase, in which case the maximum message size is 112 MB.
3 OWA accounts for the possibility that your message may be subject to the 33%
encoding increase and restricts the size of message you can send to 25% less
than the configured setting. For example, if you customize your settings for a
100 MB maximum message size, you can send messages no larger than 75 MB.
4 The size of messages to be moved into Exchange Online are computed by Exchange
Online. Versions of Exchange prior to Exchange Server 2013 may report a smaller
item size. This limit applies to move-based migrations using any supported
Exchange Mailbox Replication Service. Other migration methods (Cutover, Staged,
IMAP, PST) and other third-party tools are limited by the general message size
limit.
5 For information about OME with new capabilities, see MS Article Set up new
Office 365 Message Encryption capabilities built on top of Azure Information
Protection.
6 Classic file attachments have a limit of 112 MB, but OneDrive file attachments
can be up to 2 GB.
MESSAGE LIMITS ACROSS STANDALONE OPTIONS
MESSAGE LIMITS ACROSS STANDALONE OPTIONSFeatureExchange Server 2013Exchange
Online Plan 1Exchange Online Plan 2Exchange Online KioskMessage size limit -
Outlook10 MB4150 MB1,2150 MB1,2150 MB2Message size limit - OWA10 MB4112 MB1,3112
MB1,3150 MB1,2Message size limit - Outlook for Mac10 MB4150 MB150 MBMessage size
limit - migrationNot applicable150 MB5150 MB5150 MB5Message size limit - Outlook
for iOS and Android25 MB33 MB33 MB33 MBSize limit for encrypted messages (for
subscribers using Office 365 Message Encryption with new capabilities)6150 MB150
MB150 MB150 MBSize limit for encrypted messages (for subscribers using Office
365 Message Encryption legacy version)625 MB25 MB25 MB25 MBSubject length
limit255 characters255 characters255 characters255 charactersFile attachments
limit1024 attachments4250 attachments250 attachments250 attachmentsFile
attachment size limit - Outlook35 MB4150 MB150 MB150 MBFile attachment size
limit - OWA35 MB4112 MB3112 MB3112 MB3File attachment size limit - Outlook for
Mac35 MB4150 MB150 MB35 MBFile attachment size limit - Outlook for iOS and
Android25 MB33 MB33 MB33 MBMultipart message limit250 parts250 parts250 parts250
partsEmbedded message depth limit30 embedded messages30 embedded messages30
embedded messages30 embedded messages
Note
1 Microsoft administrators can specify a custom limit between 1 MB and 150 MB.
However, the size of message you can send or receive also depends on what your
email client or solution supports. For more information about customizing the
maximum allowed message size for your organization, see MS Article Microsoft
supports larger email messages.
2 You can send and receive up to 150 MB messages between users (where the
message never leaves the Microsoft datacenters). Messages that are routed
outside of the Microsoft datacenters are subject to an additional 33%
translation encoding increase, in which case the maximum message size is 112 MB.
3 OWA accounts for the possibility that your message may be subject to the 33%
encoding increase and restricts the size of message you can send to 25% less
than the configured setting. For example, if you customize your settings for a
100 MB maximum message size, you can send messages no larger than 75 MB.
4 This is the default limit for Exchange Server 2013 organizations.
Administrators can change this value for their organization.
5 The size of messages to be moved into Exchange Online are computed by Exchange
Online. Versions of Exchange prior to Exchange Server 2013 may report a smaller
item size.
6 For information about OME with new capabilities, see MS Article Set up new
Office 365 Message Encryption capabilities built on top of Azure Information
Protection.
RECEIVING AND SENDING LIMITS
Receiving and sending limits are applied to combat spam and mass-mailing worms
or viruses. These limits help to protect the health of our systems and keep our
users safe.
RECEIVING LIMITS
Receiving limits apply to the number of messages that an Exchange Online user,
group, or public folder can receive.
* Receiving limit: This limit applies to the number of messages per hour from
any and all sources. This includes messages from internal senders, messages
from the internet, and messages from on-premises servers. When the receiving
limit has been exceeded on a mailbox, messages sent to the mailbox will be
returned to the sender in a non-delivery report (also known as an NDR or
bounce message) stating that the mailbox has exceeded the maximum delivery
threshold. After an hour, the limit will refresh and the mailbox will be able
to receive messages.
* Sender-recipient pair limit: This limit applies to the number of messages per
hour from a single sender. This is set to a ratio of the overall receiving
limit to protect against single-sender mail storms.
RECEIVING LIMITSFeatureMicrosoft 365 Business BasicMicrosoft 365 Business
StandardMicrosoft 365 Business PremiumOffice 365 Enterprise E1Office 365
Enterprise E3Office 365 Enterprise E5Office 365 Enterprise F3Messages
received3,600 messages per hour3,600 messages per hour3,600 messages per
hour3,600 messages per hour3,600 messages per hour3600 messages per hour3600
messages per hourMessages received from single sender33% of messages received33%
of messages received33% of messages received33% of messages received33% of
messages received33% of messages received33% of messages received
SENDING LIMITS
Sending limits apply to the number of recipients, number of messages, and number
of recipients per message that a user can send from their Exchange Online
account.
Note
For distribution groups stored in an organization's address book, the group is
counted as one recipient. For distribution groups stored in the Contacts folder
of a mailbox, the members of the group are counted individually.
* Recipient rate limit: To discourage the delivery of unsolicited bulk
messages, Exchange Online has recipient limits that prevent users and
applications from sending large volumes of email. These limits are applied
per-user to all outbound and internal messages.
Note
Exchange Online customers who need to send legitimate bulk commercial email
(for example, customer newsletters) should use third-party providers that
specialize in these services.
* Recipient limit: This is the maximum number of recipients allowed in the To:,
Cc:, and Bcc: fields for a single email message.
Note
For the purposes of the recipient rate limit and the recipient limit, a
distribution group that is stored in the organization's shared address book
counts as one recipient. In a personal distribution list, each recipient is
counted separately.
* Recipient proxy address limit: The recipient proxy address limit is the
maximum number of aliases (email addresses) that a recipient mailbox can
have.
* Message rate limit: Message rate limits determine how many messages a user
can send from their Exchange Online account within a specified period of
time. This limit helps prevent over consumption of system resources by a
single sender. If a user submits messages at a rate that exceeds the limit
via SMTP client submission, the messages will be rejected and the client will
need to retry.
SENDING LIMITS
SENDING LIMITSFeatureMicrosoft 365 Business BasicMicrosoft 365 Business
StandardMicrosoft 365 Business PremiumOffice 365 Enterprise E1Office 365
Enterprise E3Office 365 Enterprise E5Office 365 Enterprise F3Recipient rate
limit110,000 recipients per day10,000 recipients per day10,000 recipients per
day10,000 recipients per day10,000 recipients per day10,000 recipients per
day10,000 recipients per dayRecipient limit2Customizable up to 1000
recipientsCustomizable up to 1000 recipientsCustomizable up to 1000
recipientsCustomizable up to 1000 recipientsCustomizable up to 1000
recipientsCustomizable up to 1000 recipientsCustomizable up to 1000
recipientsRecipient proxy address limit3300300300300300300300Message rate
limit430 messages per minute30 messages per minute30 messages per minute30
messages per minute30 messages per minute30 messages per minute30 messages per
minute
Note
1 After the recipient rate limit is reached, messages can't be sent from the
mailbox until the number of recipients that were sent messages in the past 24
hours drops below the limit. For example, a user sends an email message to 5000
recipients at 09:00 AM, then sends another message to 2500 recipients at 10:00
AM, and then sends another message to 2500 recipients at 11:00 AM, hitting the
limit of 10,000 messages. The user won't be able to send messages again until
09:00 AM the next day.
2 You can customize recipient limits between 1 and 1000 for existing mailboxes
and for new mailboxes that will be created in the future. Edit the recipient
limit on existing mailboxes individually or in bulk using the Exchange admin
center and customize the default setting for new mailboxes via Remote
PowerShell. For more information, see MS Article Customizable recipient limits
in Office 365.
3 These numbers can vary slightly since the limit is based on number of
characters so the number of email addresses will vary depending on how long they
are. As a rule of thumb, it is safer to assume that the limit of smtp addresses
in ProxyAddresses is approximately 300 addresses to leave room for future growth
of the object and its populated attributes.
4 When outbound message volumes surpass the message rate limit, any excess in
message submission will be throttled and successively carried over to the
following minutes. This will typically not block the sender's account, but
Exchange Online isn't suited to accommodate bulk-mailing scenarios. For this use
case, options 2 and 3 here are recommended instead.
SENDING LIMITS ACROSS STANDALONE OPTIONS
SENDING LIMITS ACROSS STANDALONE OPTIONSFeatureExchange Server 2013Exchange
Online Plan 1Exchange Online Plan 2Exchange Online KioskRecipient rate limitNo
limit110,000 recipients per day210,000 recipients per day210,000 recipients per
day2Recipient limit1000 recipients11000 recipients1000 recipients1000
recipientsRecipient proxy address limit400400400400Message rate limitNo limit30
messages per minute30 messages per minute30 messages per minute
Note
1 This is the default limit for Exchange Server 2013 organizations.
Administrators can change this value for their organization.
2 After the recipient rate limit is reached, messages can't be sent from the
mailbox until the number of recipients that were sent messages in the past 24
hours drops below the limit. For example, a user sends an email message to 5000
recipients at 09:00 AM, then sends another message to 2500 recipients at 10:00
AM, and then sends another message to 2500 recipients at 11:00 AM, hitting the
limit of 10,000 messages. The user won't be able to send messages again until
09:00 AM the next day.
REPORTING AND MESSAGE TRACE LIMITS
For reporting and message trace limits, see the "Reporting and message trace
data availability and latency" section in Reporting and message trace in
Exchange Online Protection.
RETENTION LIMITS
These limits control the length of time that items in specific folders in the
Inbox can be accessed.
* Deleted Items folder retention period: The maximum number of days that items
can remain in the Deleted Items folder before they're automatically removed.
* Retention period for items removed from the Deleted Items folder: The maximum
numbers of days that items removed from the Deleted Items folder are retained
before they're permanently deleted.
* Junk Email folder retention period: The maximum number of days that items can
remain in the Junk Email folder before they're automatically removed.
Note
A soft-deleted user mailbox—a mailbox deleted using the Microsoft 365 admin
center or the Remove-Mailbox cmdlet in Exchange Online PowerShell and that is
still in the Azure Active Directory recycle bin—is recoverable within 30 days.
RETENTION LIMITS
RETENTION LIMITSFeatureMicrosoft 365 Business BasicMicrosoft 365 Business
StandardMicrosoft 365 Business PremiumOffice 365 Enterprise E1Office 365
Enterprise E3Office 365 Enterprise E5Office 365 Enterprise F3Deleted Items
folder retention periodNo limit1No limit1No limit1No limit1No limit1No limit1No
limit1Retention period for items removed from the Deleted Items folder14 days114
days114 days114 days114 days114 days114 days1Junk Email folder retention
period30 days30 days30 days30 days30 days30 days30 days
Note
1 This is the default value for Microsoft 365 organizations. Administrators can
change this value to a maximum of 30 days for mailboxes in their organization.
RETENTION LIMITS ACROSS STANDALONE OPTIONS
RETENTION LIMITS ACROSS STANDALONE OPTIONSFeatureExchange Server 2013Exchange
Online Plan 1Exchange Online Plan 2Exchange Online KioskDeleted Items folder
retention periodNo limit1No limit1No limit1No limit1Retention period for items
removed from the Deleted Items folder14 days114 days214 days214 days2Junk Email
folder retention period2 years130 days30 days30 days
Note
1 This is the default limit. Administrators can change this value for their
organization.
2 This is the default value for Exchange Online organizations. Administrators
can change this value to a maximum of 30 days for mailboxes in their
organization.
DISTRIBUTION GROUP LIMITS
These limits apply to distribution groups in your organization's shared address
book.
* Maximum number of distribution group members: The total recipient count is
determined after distribution group expansion.
* Limit sending messages to large distribution groups: Distribution groups that
contain the number of members specified by this limit must have delivery
management or message approval options configured. Delivery management
specifies a list of senders who are allowed to send messages to the
distribution group. Message approval specifies one or more moderators who
must approve all messages sent to the distribution group.
* Maximum message size for large distribution groups: If a message is sent to
5,000 or more recipients, the message size can't exceed this limit. If the
message size exceeds the limit, the message isn't delivered, and the sender
receives a non-delivery report (NDR).
DISTRIBUTION GROUP LIMITS
DISTRIBUTION GROUP LIMITSFeatureMicrosoft 365 Business BasicMicrosoft 365
Business StandardMicrosoft 365 Business PremiumOffice 365 Enterprise E1Office
365 Enterprise E3Office 365 Enterprise E5Office 365 Enterprise F3Maximum number
of distribution group members1100,000 members100,000 members100,000
members100,000 members100,000 members100,000 members100,000 membersLimit sending
messages to large distribution group5,000 or more members5,000 or more
members5,000 or more members5,000 or more members5,000 or more members5,000 or
more members5,000 or more membersMaximum message size for distribution groups
with 5,000 to 99,999 members25 MB25 MB25 MB25 MB25 MB25 MB25 MBMaximum message
size for distribution groups with 100,000 members5 MB5 MB5 MB5 MB5 MB5 MB5
MBMaximum number of distribution group owners10101010101010Maximum number of
groups a user can create300,0002300,0002300,0002300,0002300,0002300,0002300,0002
Note
1 If you are using Azure Active Directory DirSync, the maximum number of
distribution group members that you can synchronize from your on-premises Active
Directory to Azure Active Directory is 15,000. If you are using Azure AD
Connect, that number is 50,000.
2 This limit also applies to admins.
DISTRIBUTION GROUP LIMITS ACROSS STANDALONE OPTIONS
DISTRIBUTION GROUP LIMITS ACROSS STANDALONE OPTIONSFeatureExchange Server
2013Exchange Online Plan 1Exchange Online Plan 2Exchange Online KioskMaximum
number of distribution group members100,000 members1100,000 members100,000
members100,000 membersLimit sending messages to large distribution group5,000 or
more members15,000 or more members5,000 or more members5,000 or more
membersMaximum number of distribution group owners10101010Maximum number of
groups a user can create2502250225022502
Note
1 This is the default limit for Exchange Server 2013 organizations.
Administrators can change this value for their organization.
2 This limit also applies to admins.
JOURNAL, TRANSPORT, AND INBOX RULE LIMITS
The following list includes limits that apply to journal rules, transport rules
(also known as organization-wide rules), and limits that apply to inbox rules.
Inbox rules are set up by individual users and applied to messages sent and
received by the individual user's mailbox.
* Maximum number of journal rules: The maximum number of journal rules that can
exist in the organization.
* Maximum number of transport rules: The maximum number of rules that can exist
in the organization.
* Maximum size of an individual transport rule: The maximum number of
characters that can be used in a single transport rule. The characters are
used in the conditions, exceptions, and actions.
* Character limit for all regular expressions used in all transport rules: The
total number of characters used including all the regular expressions in all
the transport rule conditions and exceptions in the organization. You can
have a few rules that use long and complex regular expressions, or you can
have many rules that use simple regular expressions.
* Scanning limits for attachment content: The transport rule conditions let you
examine the content of message attachments, but only the first 1 MB of the
text extracted from an attachment is inspected. This 1 MB limit refers to the
text extracted from the attachment, not to the file size of the attachment.
For example, a 2 MB file may contain less than 1 MB of text, so all of the
text would be inspected.
* Maximum number of recipients added to a message by all transport rules: When
a message is acted on by different transport rules, only a finite number of
recipients can be added to the message. After the limit is reached, any
remaining recipients aren't added to the message. Also, distribution groups
can't be added to a message by a transport rule.
* Forwardee limit: The maximum number of recipients that can be configured for
an inbox or transport rule with a redirecting action. If a rule is configured
to redirect a message to more than this number of recipients, the rule won't
be applied and any message that satisfies the rule condition won't be
redirected to any of the recipients listed in the rule.
* Number of times a message is redirected: The number of times a message will
be redirected, forwarded, or replied to automatically based on Inbox rules.
For example, User A has an Inbox rule that redirects messages to User B,
based on the sender. User B has an Inbox rule that forwards messages to User
C based on keywords in the subject line. If a message satisfies both of these
conditions, the message is only sent to User B; it's not forwarded to User C
because only one redirection is allowed. In this case, the message is dropped
without sending a non-delivery report (NDR) to User B indicating that the
message wasn't delivered to User C. We make use of the
X-MS-Exchange-Inbox-Rules-Loop header to determine the number of times that a
message was redirected. This header remains also across Exchange
organizational boundaries.
* Number of times a message is redirected by transport rules: The number of
times a message will be redirected based on transport rules. For example,
Exchange organization Tailspin Toys has a transport rule to redirect every
message that was sent to User A to User B, which is located in Exchange
organization Contoso. Within Exchange organization Contoso, there is a
transport rule in place to redirect every message that was sent to User B to
User C, which is located in Exchange organization A. Datum Corporation. In
this case, the message is dropped and a non-delivery report (NDR) with status
code and reject message 550 5.7.128 TRANSPORT.RULES.RejectMessage; Transport
rules loop count exceeded and message rejected is sent to User A. We make use
of the X-MS-Exchange-Transport-Rules-Loop header to determine the number of
times that a message was redirected by transport rules. This header remains
also across Exchange organizational boundaries.
JOURNAL, TRANSPORT, AND INBOX RULE LIMITS
JOURNAL, TRANSPORT, AND INBOX RULE LIMITSFeatureMicrosoft 365 Business
BasicMicrosoft 365 Business StandardMicrosoft 365 Business PremiumOffice 365
Enterprise E1Office 365 Enterprise E3Office 365 Enterprise E5Office 365
Enterprise F3Maximum number of journal rules300 rules300 rules300 rules300
rules300 rules300 rules300 rulesMaximum number of transport rules300 rules300
rules300 rules300 rules300 rules300 rules300 rulesMaximum size of an individual
transport rule8 KB8 KB8 KB8 KB8 KB8 KB8 KBCharacter limit for all regular
expressions used in all transport rules20 KB20 KB20 KB20 KB20 KB20 KB20
KBScanning limits for content of attachments1 MB1 MB1 MB1 MB1 MB1 MB1 MBMaximum
number of recipients added to a message by all transport rules100 recipients100
recipients100 recipients100 recipients100 recipients100 recipients100
recipientsForwardee limit10 recipients10 recipients10 recipients10 recipients10
recipients10 recipients10 recipientsNumber of times a message is redirected1
redirection1 redirection1 redirection1 redirection1 redirection1 redirection1
redirectionNumber of times a message is redirected by transport rules1
redirection1 redirection1 redirection1 redirection1 redirection1 redirection1
redirectionNumber of times a message is redirected1 redirection1 redirection1
redirection1 redirection1 redirection1 redirection1 redirectionInbox
rule256kb1256kb1256kb1256kb1256kb1256kb1256kb1
Note
1 If a mailbox was migrated to Exchange Online, the inbox rule limit might be
set to the value that is lower than the default EXO value. If that is the case,
the inbox rule value can be increased. For instructions, see MS Article Modify
the space used by Inbox rules in Exchange Online.
JOURNAL, TRANSPORT, AND INBOX RULE LIMITS ACROSS STANDALONE OPTIONS
JOURNAL, TRANSPORT, AND INBOX RULE LIMITS ACROSS STANDALONE
OPTIONSFeatureExchange Server 2013Exchange Online Plan 1Exchange Online Plan
2Exchange Online KioskMaximum number of journal rulesNo limit50 rules50 rules50
rulesMaximum number of transport rulesNo limit300 rules300 rules300 rulesMaximum
size of an individual transport rule40 KB8 KB8 KB8 KBCharacter limit for all
regular expressions used in all transport rulesNo limit20 KB20 KB20 KBMaximum
number of recipients added to a message by all transport rulesNo limit100
recipients100 recipients100 recipientsForwardee limitNo limit10 recipients10
recipients10 recipientsNumber of times a message is redirected3 redirections1
redirection1 redirection1 redirectionNumber of times a message is redirected by
transport rulesNo limit1 redirection1 redirection1 redirection
MODERATION LIMITS
These limits control the moderation settings that are used for message approval
applied to distribution groups and transport rules.
* Maximum size of the arbitration mailbox: If the arbitration mailbox exceeds
this limit, messages that require moderation are returned to the sender in a
non-delivery report (NDR).
* Maximum number of moderators: The maximum number of moderators that you can
assign to a single moderated distribution group or that can be added to a
message using a single transport rule. Note that you can't specify a
distribution group as a moderator.
* Expiration for messages waiting for moderation: By default, a message waiting
for moderation expires after two days, and admins cannot extend this
interval. However, the processing of expired moderated messages runs every
seven days. This means that a moderated message can expire at any time
between two and nine days.
* Maximum rate for expired moderation notification messages: This limit sets
the maximum number of notification messages for expired moderated messages in
a one-hour period. This limit is placed on each mailbox database in the
datacenter.
During periods of heavy usage, some senders may not receive notification
messages for moderated messages that have expired. However, these notifications
are still discoverable using delivery reports.
MODERATION LIMITS
MODERATION LIMITSFeatureMicrosoft 365 Business BasicMicrosoft 365 Business
StandardMicrosoft 365 Business PremiumOffice 365 Enterprise E1Office 365
Enterprise E3Office 365 Enterprise E5Office 365 Enterprise F3Maximum size of the
arbitration mailbox10 GB10 GB10 GB10 GB10 GB10 GB10 GBMaximum number of
moderators10 moderators10 moderators10 moderators10 moderators10 moderators10
moderators10 moderatorsExpiration for messages waiting for moderation2 days2
days2 days2 days2 days2 days2 daysMaximum rate for expired moderation
notification messages300 expiration notifications per hour300 expiration
notifications per hour300 expiration notifications per hour300 expiration
notifications per hour300 expiration notifications per hour300 expiration
notifications per hour300 expiration notifications per hour
MODERATION LIMITS ACROSS STANDALONE OPTIONS
FeatureExchange Server 2013Exchange Online Plan 1Exchange Online Plan 2Exchange
Online KioskMaximum size of the arbitration mailboxNo limit110 GB10 GB10
GBMaximum number of moderatorsNo limit10 moderators10 moderators10
moderatorsExpiration for messages waiting for moderation5 days12 days2 days2
daysMaximum rate for expired moderation notification messages300 expiration
notifications per hour300 expiration notifications per hour300 expiration
notifications per hour300 expiration notifications per hour
Note
1 This is the default limit for Exchange Server 2013 organizations.
Administrators can change this value for their organization.
EXCHANGE ACTIVESYNC LIMITS
The following limits apply to Microsoft Exchange ActiveSync, a client protocol
that synchronizes mailbox data between mobile devices and Exchange.
* Exchange ActiveSync device limit: The maximum number of Exchange ActiveSync
devices per mailbox.
* Exchange ActiveSync device deletion limit: The maximum number of Exchange
ActiveSync devices that an Exchange administrator can delete in a single
month.
EXCHANGE ACTIVESYNC LIMITS
FeatureMicrosoft 365 Business BasicMicrosoft 365 Business StandardMicrosoft 365
Business PremiumOffice 365 Enterprise E1Office 365 Enterprise E3Office 365
Enterprise E5Office 365 Enterprise F3Exchange ActiveSync device
limit100100100100100100100Exchange ActiveSync device deletion
limit20202020202020
EXCHANGE ACTIVESYNC LIMITS ACROSS STANDALONE OPTIONS
FeatureExchange Server 2013Exchange Online Plan 1Exchange Online Plan 2Exchange
Online KioskExchange ActiveSync device limit100100100100Exchange ActiveSync
device deletion limit20202020
CREDIT: MS DOC
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