www.bushwear.co.uk
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https://www.bushwear.co.uk/pages/faqs
Submission: On December 14 via api from CA — Scanned from CA
Submission: On December 14 via api from CA — Scanned from CA
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</form>Text Content
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; FAQs – BushWear
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* Stalking, Hunting & Shooting
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* Bags & Rucksacks
* Cameras & Accessories
* Stalking
* Optics & Accessories
* Rifle Accessories
* Rifle Rests & Shooting Sticks
* Shotgun Sports
* Targets
* Gun care
* Reloading
* Hides
* Highseats
* Vermin Control
* Knives & Sharpeners
* Larder Equipment
* Food Preparation and Knives
* Books, DVDs & Gifts
* Deer Dog
* Gun Dog Grooming
* Air Guns, Pellets & Accessories
* Archery
* Torches
* Clothing
* Waterproof Clothing
* Footwear & Accessories
* Clothing Accessories
* Bug Clothing
* Shirts
* Performance Outers
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FAQS
PLACING YOUR ORDER
HOW DO I PLACE AN ORDER?
You can place an order by telephone (01786 450404), online (www.bushwear.co.uk),
fax (0845 226 9329) or mail order via our catalogue.
HOW IS MY ORDER DELIVERED?
The delivery options for your order are dependent upon the size, weight & value
of the order and where you live. If you have specific requirements then order
via telephone and our Customer Support Team will outline the best option for
you.
IS THERE FREE DELIVERY?
There is free delivery on all orders over £50 within UK . Heavy goods charge of
£20. Certain high value or bulk goods carry a mandatory £5.95 charge. Postage
out with mainland or overseas will be charged at cost.
WHAT DO I GET FOR THE £5.95 POST & PACKAGING CHARGE?
This charge reflects the costs to us of using a reputable service to ensure the
orders are insured and can be tracked. Additionally, we only charge one delivery
fee per order, even if the goods are sent out in multiple shipments. This is the
standard cost and can vary depending on item, weight and size of the product.
CAN I ARRANGE A SPECIFIC DATE FOR DELIVERY OF MY ORDER?
Yes you can, but you need to call us before you place your order. Simply call
our Customer Support Team on 01786 450404.
CAN THE WEBSITE GIVE US AN ESTIMATED DATE OF ARRIVAL ETA ON OUT OF STOCK ITEMS?
Upon placing the order you should receive a confirmation email. If an item is
out of stock an expected delivery date will be displayed for reference. Should
this expected delivery date change, our system will automatically email you a
revised date. When the item is sent out a dispatch email will be sent so you
know to expect your order.
If you need more information on a order please give our Customer Support Team a
call on 01786 450404.
HOW CAN I TRACK MY ORDER?
After your goods are sent you will receive a despatch email that will contain
your tracking number. Alternatively, you can login to your customer history area
through the 'my account' link on our website and click on your order number to
track it.
I HAVEN'T RECEIVED MY ORDER - WHAT HAPPENS NEXT?
If you have not received your order please contact the Customer Support Team on
01786 450404 and we will investigate immediately.
RETURNING PRODUCTS
MY GOODS ARE FAULTY - HOW DO I RETURN AN ITEM?
Our apologies if you have received an item that is damaged or faulty. The
simplest thing to do is contact the Customer Support Team on 01786 450404 who
will advise you on the best way to return an item and issue you with a Returns
Authorisation Code.
FAULTY or DAMAGED GOODS have to be returned within 365 days. As soon as we
receive it, we will either refund your card or replace the item as requested by
you.
CHRISTMAS RETURNS POLICY
We have an extended returns policy for the Christmas period, so you can buy all
your presents before the Christmas rush. Goods purchased from the 1st October
can be returned up until the end of January, as long as they are unused and
resalable.
I'VE HAD A CHANGE OF HEART AND NO LONGER WANT MY GOODS - HOW DO I RETURN AN
UNWANTED ITEM?
We understand that there are times when you receive items and decide that you no
longer want them. In this instance, UNWANTED GOODS have to be returned within
365 days. As soon as we receive it, we will refund your card. Please note
however, in some instances delivery charges cannot be refunded nor will
BushWear.co.uk pay delivery costs for the return of unwanted items.
I'VE RECEIVED THE WRONG ITEM - WHAT DO I DO NEXT?
If we have inadvertently sent you the wrong item, our apologies for any
inconvenience this may cause. Please call our Customer Support Team on 01786
450404 regarding the return of the wrong item and despatch of your correct
order.
RETURNING TO A SHOP
Please click here to be find directions to the BushWear shops. Remember to take
our number (01786 450404) with you and give us a call if you have any problems
finding us.. It is always best to call us before setting out to make sure we
have what you are after in stock and let us know you are coming with a return.
OUR PRICES
I'VE FOUND AN ITEM CHEAPER ON ANOTHER SITE - DO YOU PRICE MATCH?
We aim to be competitive and offer the best prices - and service - wherever
possible. If there is a considerable price difference we welcome your feedback.
We cannot always price match but we always aim to offer the best combination of
value and customer service.
BushWear.co.uk maintains an everyday savings pricing policy. We watch other
retailers closely and maintain competitive pricing. With the internet being the
best it can be, it unfortunately means that any Tom, Dick or Henrietta can set
up a website in their back room and charge bargain basement/off the back of a
lorry prices. Often they will have no stock, no returns policy, questionable
security, no guarantees and of course poor customer service.
BushWear.co.uk strives to be open and honest, so we will never inflate our
prices to set up an artificial 'sale', (a common – and illegal - retail
practice).
It is inevitable in an open market like the internet that there will be some
individuals selling some items cheaper than we do, and some selling them for
more than we do, just as in the high street. However, we take great pride in
offering a fast, efficient, friendly and secure shopping experience, with great
products at fair prices. We encourage our customers to shop around, but are
always very pleased to welcome them back time and time again.
Free delivery code on your first order
Subscribe to get special offers, free giveaways, and once-in-a-lifetime
deals. We will also email you a free delivery voucher code.
Sign me Up!
Customers rate us 4.7/5 based on 12171 reviews.
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★ Judge.me Reviews
LET CUSTOMERS SPEAK FOR US
Based on 12171 reviews
Write a review
85%
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(975)
3%
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2%
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Most Recent Highest Rating Lowest Rating Only Pictures Pictures First Videos
First Most Helpful
Product Reviews (12142)Shop Reviews (29)
Product Reviews (12142)Shop Reviews (29)
C
12/13/2023 BushWear Master Catalogue 2023/24
COLIN BARTON
Excellent so much equipment
C
12/13/2023 Deerhunter Power bank 10,000 mAh
Chris White
Power pack
Excellent product
J
12/13/2023 SwedTeam Force M Sweater Full-zip
Jim Francis
SwedTeam Force M Sweater
Great bit of kit for the colder days!!
C
12/13/2023 BushWear XL Hard Gun Case
Chris Hallas
Sturdy rifle case
Excellent strong rifle case. Fair price and incredibly fast delivery. Ordered
14.30 and delivered following morning at 9.45. Don’t waste your money on cheaper
rubbish.
S
12/13/2023 Seeland Woodcock Advanced quilt jacket Classic blue
S.Long
Seeland woodcock jacket
Great, lightweight quilt with good warmth quality. Excellent delivery service.
123
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