event.on24.com Open in urlscan Pro
199.83.44.71  Public Scan

Submitted URL: http://app.connect.awspls.com/e/er?s=893759278&lid=78249&elqTrackId=A698A7693E8B30865CB062CA915A7EC5&elq=271b2b6548ad4cf6bc231...
Effective URL: https://event.on24.com/wcc/r/3523786/856BC279CF9EA2A6EDD868E0A07635C0
Submission: On March 18 via api from CH — Scanned from DE

Form analysis 1 forms found in the DOM

POST /eventRegistration/eventRegistrationServlet

<form class="form-horizontal reg-form" novalidate="true" method="POST" action="/eventRegistration/eventRegistrationServlet">
  <div class="js-fields-container">
    <!-- Here are going to be placed the registration fields -->
    <div class="row has-feedback reg-field" style="padding-top: 6px; margin-bottom: 12px;">
      <div class="col-xs-12">
        <!--<label class ="visually-hidden"><span class="data-label"></span></label>-->
        <input type="text" class="form-control input-sm js-input data-input" data-toggle="tooltip" data-placement="bottom" data-trigger="manual" maxlength="500" name="firstname" id="firstname" autocomplete="given-name" aria-label="First Name"
          required="required" style="z-index: 10;">
        <label class="placeholder-label js-label" aria-hidden="true"><span class="data-label">First Name</span><span class="required data-required">*</span></label>
      </div>
    </div>
    <div class="row has-feedback reg-field" style="padding-top: 6px; margin-bottom: 12px;">
      <div class="col-xs-12">
        <!--<label class ="visually-hidden"><span class="data-label"></span></label>-->
        <input type="text" class="form-control input-sm js-input data-input" data-toggle="tooltip" data-placement="bottom" data-trigger="manual" maxlength="500" name="lastname" id="lastname" autocomplete="family-name" aria-label="Last Name"
          required="required" style="z-index: 10;">
        <label class="placeholder-label js-label" aria-hidden="true"><span class="data-label">Last Name</span><span class="required data-required">*</span></label>
      </div>
    </div>
    <div class="row has-feedback reg-field" style="padding-top: 6px; margin-bottom: 12px;">
      <div class="col-xs-12">
        <!--<label class ="visually-hidden"><span class="data-label"></span></label>-->
        <input type="email" class="form-control input-sm js-input data-input" data-toggle="tooltip" data-placement="bottom" data-trigger="manual" maxlength="500" name="email" id="email" autocomplete="email" aria-label="Email" required="required"
          style="z-index: 10;">
        <label class="placeholder-label js-label" aria-hidden="true"><span class="data-label">Email</span><span class="required data-required">*</span></label>
      </div>
    </div>
    <div class="row has-feedback reg-field" style="padding-top: 6px; margin-bottom: 12px;">
      <div class="col-xs-12">
        <!--<label class ="visually-hidden"><span class="data-label"></span></label>-->
        <input type="text" class="form-control input-sm js-input data-input" data-toggle="tooltip" data-placement="bottom" data-trigger="manual" maxlength="500" name="company" id="company" autocomplete="organization" aria-label="Company"
          required="required" style="z-index: 10;">
        <label class="placeholder-label js-label" aria-hidden="true"><span class="data-label">Company</span><span class="required data-required">*</span></label>
      </div>
    </div>
    <div class="row has-feedback reg-field" style="margin-bottom: 12px;">
      <div class="col-xs-12">
        <label class="drop-down-label js-label" for="country"><span class="data-label">Country</span><span class="required data-required">*</span></label>
        <select class="form-control input-sm js-select data-select" data-toggle="tooltip" data-placement="bottom" data-trigger="manual" name="country" id="country" required="required" previousvalue="United States">
          <option value="Afghanistan"> Afghanistan </option>
          <option value="Albania"> Albania </option>
          <option value="Algeria"> Algeria </option>
          <option value="American Samoa"> American Samoa </option>
          <option value="Andorra"> Andorra </option>
          <option value="Angola"> Angola </option>
          <option value="Anguilla"> Anguilla </option>
          <option value="Antarctica"> Antarctica </option>
          <option value="Antigua and Barbuda"> Antigua and Barbuda </option>
          <option value="Argentina"> Argentina </option>
          <option value="Armenia"> Armenia </option>
          <option value="Aruba"> Aruba </option>
          <option value="Ashmore and Cartier Islands"> Ashmore and Cartier Islands </option>
          <option value="Australia"> Australia </option>
          <option value="Austria"> Austria </option>
          <option value="Azerbaijan"> Azerbaijan </option>
          <option value="Bahamas, The"> Bahamas, The </option>
          <option value="Bahrain"> Bahrain </option>
          <option value="Baker Island"> Baker Island </option>
          <option value="Bangladesh"> Bangladesh </option>
          <option value="Barbados"> Barbados </option>
          <option value="Bassas da India"> Bassas da India </option>
          <option value="Belarus"> Belarus </option>
          <option value="Belgium"> Belgium </option>
          <option value="Belize"> Belize </option>
          <option value="Benin"> Benin </option>
          <option value="Bermuda"> Bermuda </option>
          <option value="Bhutan"> Bhutan </option>
          <option value="Bolivia"> Bolivia </option>
          <option value="Bosnia and Herzegovina"> Bosnia and Herzegovina </option>
          <option value="Botswana"> Botswana </option>
          <option value="Bouvet Island"> Bouvet Island </option>
          <option value="Brazil"> Brazil </option>
          <option value="British Indian Ocean Territory"> British Indian Ocean Territory </option>
          <option value="British Virgin Islands"> British Virgin Islands </option>
          <option value="Brunei"> Brunei </option>
          <option value="Bulgaria"> Bulgaria </option>
          <option value="Burkina Faso"> Burkina Faso </option>
          <option value="Burundi"> Burundi </option>
          <option value="Cambodia"> Cambodia </option>
          <option value="Cameroon"> Cameroon </option>
          <option value="Canada"> Canada </option>
          <option value="Cape Verde"> Cape Verde </option>
          <option value="Cayman Islands"> Cayman Islands </option>
          <option value="Central African Republic"> Central African Republic </option>
          <option value="Chad"> Chad </option>
          <option value="Chile"> Chile </option>
          <option value="China"> China </option>
          <option value="Christmas Island"> Christmas Island </option>
          <option value="Clipperton Island"> Clipperton Island </option>
          <option value="Cocos (Keeling) Islands"> Cocos (Keeling) Islands </option>
          <option value="Colombia"> Colombia </option>
          <option value="Comoros"> Comoros </option>
          <option value="Congo, Democratic Republic of"> Congo, Democratic Republic of </option>
          <option value="Cook Islands"> Cook Islands </option>
          <option value="Costa Rica"> Costa Rica </option>
          <option value="Cote d'Ivoire"> Cote d'Ivoire </option>
          <option value="Croatia"> Croatia </option>
          <option value="Cyprus"> Cyprus </option>
          <option value="Czech Republic"> Czech Republic </option>
          <option value="Denmark"> Denmark </option>
          <option value="Djibouti"> Djibouti </option>
          <option value="Dominica"> Dominica </option>
          <option value="Dominican Republic"> Dominican Republic </option>
          <option value="Ecuador"> Ecuador </option>
          <option value="Egypt"> Egypt </option>
          <option value="El Salvador"> El Salvador </option>
          <option value="Equatorial Guinea"> Equatorial Guinea </option>
          <option value="Eritrea"> Eritrea </option>
          <option value="Estonia"> Estonia </option>
          <option value="Ethiopia"> Ethiopia </option>
          <option value="Europa Island"> Europa Island </option>
          <option value="Falkland Islands"> Falkland Islands </option>
          <option value="Faroe Islands"> Faroe Islands </option>
          <option value="Fiji"> Fiji </option>
          <option value="Finland"> Finland </option>
          <option value="France"> France </option>
          <option value="French Guiana"> French Guiana </option>
          <option value="French Polynesia"> French Polynesia </option>
          <option value="French Southern and Antarctic"> French Southern and Antarctic </option>
          <option value="Gabon"> Gabon </option>
          <option value="Gambia, The"> Gambia, The </option>
          <option value="Gaza Strip"> Gaza Strip </option>
          <option value="Georgia"> Georgia </option>
          <option value="Germany"> Germany </option>
          <option value="Ghana"> Ghana </option>
          <option value="Gibraltar"> Gibraltar </option>
          <option value="Glorioso Islands"> Glorioso Islands </option>
          <option value="Greece"> Greece </option>
          <option value="Greenland"> Greenland </option>
          <option value="Grenada"> Grenada </option>
          <option value="Guadeloupe"> Guadeloupe </option>
          <option value="Guam"> Guam </option>
          <option value="Guatemala"> Guatemala </option>
          <option value="Guernsey"> Guernsey </option>
          <option value="Guinea"> Guinea </option>
          <option value="Guinea-Bissau"> Guinea-Bissau </option>
          <option value="Guyana"> Guyana </option>
          <option value="Haiti"> Haiti </option>
          <option value="Heard and McDonald Islands"> Heard and McDonald Islands </option>
          <option value="Holy See (Vatican City)"> Holy See (Vatican City) </option>
          <option value="Honduras"> Honduras </option>
          <option value="Hong Kong S.A.R."> Hong Kong S.A.R. </option>
          <option value="Howland Island"> Howland Island </option>
          <option value="Hungary"> Hungary </option>
          <option value="Iceland"> Iceland </option>
          <option value="India"> India </option>
          <option value="Indonesia"> Indonesia </option>
          <option value="Iraq"> Iraq </option>
          <option value="Ireland"> Ireland </option>
          <option value="Isle of Man"> Isle of Man </option>
          <option value="Israel"> Israel </option>
          <option value="Italy"> Italy </option>
          <option value="Jamaica"> Jamaica </option>
          <option value="Jan Mayen"> Jan Mayen </option>
          <option value="Japan"> Japan </option>
          <option value="Jarvis Island"> Jarvis Island </option>
          <option value="Jersey"> Jersey </option>
          <option value="Johnston Atoll"> Johnston Atoll </option>
          <option value="Jordan"> Jordan </option>
          <option value="Juan de Nova Island"> Juan de Nova Island </option>
          <option value="Kazakhstan"> Kazakhstan </option>
          <option value="Kenya"> Kenya </option>
          <option value="Kingman Reef"> Kingman Reef </option>
          <option value="Kiribati"> Kiribati </option>
          <option value="Korea, South"> Korea, South </option>
          <option value="Kuwait"> Kuwait </option>
          <option value="Kyrgyzstan"> Kyrgyzstan </option>
          <option value="Lao People's Democratic Republic"> Lao People's Democratic Republic </option>
          <option value="Latvia"> Latvia </option>
          <option value="Lebanon"> Lebanon </option>
          <option value="Lesotho"> Lesotho </option>
          <option value="Liberia"> Liberia </option>
          <option value="Libya"> Libya </option>
          <option value="Liechtenstein"> Liechtenstein </option>
          <option value="Lithuania"> Lithuania </option>
          <option value="Luxembourg"> Luxembourg </option>
          <option value="Macao S.A.R."> Macao S.A.R. </option>
          <option value="Macedonia"> Macedonia </option>
          <option value="Madagascar"> Madagascar </option>
          <option value="Malawi"> Malawi </option>
          <option value="Malaysia"> Malaysia </option>
          <option value="Maldives"> Maldives </option>
          <option value="Mali"> Mali </option>
          <option value="Malta"> Malta </option>
          <option value="Marshall Islands"> Marshall Islands </option>
          <option value="Martinique"> Martinique </option>
          <option value="Mauritania"> Mauritania </option>
          <option value="Mauritius"> Mauritius </option>
          <option value="Mayotte"> Mayotte </option>
          <option value="Mexico"> Mexico </option>
          <option value="Micronesia, Federated States"> Micronesia, Federated States </option>
          <option value="Midway Islands"> Midway Islands </option>
          <option value="Moldova"> Moldova </option>
          <option value="Monaco"> Monaco </option>
          <option value="Mongolia"> Mongolia </option>
          <option value="Montenegro"> Montenegro </option>
          <option value="Montserrat"> Montserrat </option>
          <option value="Morocco"> Morocco </option>
          <option value="Mozambique"> Mozambique </option>
          <option value="Myanmar"> Myanmar </option>
          <option value="Namibia"> Namibia </option>
          <option value="Nauru"> Nauru </option>
          <option value="Navassa Island"> Navassa Island </option>
          <option value="Nepal"> Nepal </option>
          <option value="Netherlands"> Netherlands </option>
          <option value="Netherlands Antilles"> Netherlands Antilles </option>
          <option value="New Caledonia"> New Caledonia </option>
          <option value="New Zealand"> New Zealand </option>
          <option value="Nicaragua"> Nicaragua </option>
          <option value="Niger"> Niger </option>
          <option value="Nigeria"> Nigeria </option>
          <option value="Niue"> Niue </option>
          <option value="Norfolk Island"> Norfolk Island </option>
          <option value="Northern Mariana Islands"> Northern Mariana Islands </option>
          <option value="Norway"> Norway </option>
          <option value="Oman"> Oman </option>
          <option value="Pakistan"> Pakistan </option>
          <option value="Palau"> Palau </option>
          <option value="Palmyra Atoll"> Palmyra Atoll </option>
          <option value="Panama"> Panama </option>
          <option value="Papua New Guinea"> Papua New Guinea </option>
          <option value="Paracel Islands"> Paracel Islands </option>
          <option value="Paraguay"> Paraguay </option>
          <option value="Peru"> Peru </option>
          <option value="Philippines"> Philippines </option>
          <option value="Pitcairn Islands"> Pitcairn Islands </option>
          <option value="Poland"> Poland </option>
          <option value="Portugal"> Portugal </option>
          <option value="Puerto Rico"> Puerto Rico </option>
          <option value="Qatar"> Qatar </option>
          <option value="Reunion"> Reunion </option>
          <option value="Romania"> Romania </option>
          <option value="Russia"> Russia </option>
          <option value="Rwanda"> Rwanda </option>
          <option value="Saint Helena"> Saint Helena </option>
          <option value="Saint Kitts and Nevis"> Saint Kitts and Nevis </option>
          <option value="Saint Lucia"> Saint Lucia </option>
          <option value="Saint Pierre and Miquelon"> Saint Pierre and Miquelon </option>
          <option value="Saint Vincent and Grenadines"> Saint Vincent and Grenadines </option>
          <option value="Samoa"> Samoa </option>
          <option value="San Marino"> San Marino </option>
          <option value="Sao Tome and Principe"> Sao Tome and Principe </option>
          <option value="Saudi Arabia"> Saudi Arabia </option>
          <option value="Senegal"> Senegal </option>
          <option value="Serbia"> Serbia </option>
          <option value="Seychelles"> Seychelles </option>
          <option value="Sierra Leone"> Sierra Leone </option>
          <option value="Singapore"> Singapore </option>
          <option value="Slovakia"> Slovakia </option>
          <option value="Slovenia"> Slovenia </option>
          <option value="Solomon Islands"> Solomon Islands </option>
          <option value="Somalia"> Somalia </option>
          <option value="South Africa"> South Africa </option>
          <option value="South Georgia"> South Georgia </option>
          <option value="South Sudan"> South Sudan </option>
          <option value="Spain"> Spain </option>
          <option value="Spratly Islands"> Spratly Islands </option>
          <option value="Sri Lanka"> Sri Lanka </option>
          <option value="Suriname"> Suriname </option>
          <option value="Svalbard"> Svalbard </option>
          <option value="Swaziland"> Swaziland </option>
          <option value="Sweden"> Sweden </option>
          <option value="Switzerland"> Switzerland </option>
          <option value="Taiwan"> Taiwan </option>
          <option value="Tajikistan"> Tajikistan </option>
          <option value="Tanzania"> Tanzania </option>
          <option value="Thailand"> Thailand </option>
          <option value="Timor-Leste"> Timor-Leste </option>
          <option value="Togo"> Togo </option>
          <option value="Tokelau"> Tokelau </option>
          <option value="Tonga"> Tonga </option>
          <option value="Trinidad and Tobago"> Trinidad and Tobago </option>
          <option value="Tromelin Island"> Tromelin Island </option>
          <option value="Tunisia"> Tunisia </option>
          <option value="Turkey"> Turkey </option>
          <option value="Turkmenistan"> Turkmenistan </option>
          <option value="Turks and Caicos Islands"> Turks and Caicos Islands </option>
          <option value="Tuvalu"> Tuvalu </option>
          <option value="Uganda"> Uganda </option>
          <option value="Ukraine"> Ukraine </option>
          <option value="United Arab Emirates"> United Arab Emirates </option>
          <option value="United Kingdom"> United Kingdom </option>
          <option value="United States" selected=""> United States </option>
          <option value="Uruguay"> Uruguay </option>
          <option value="Uzbekistan"> Uzbekistan </option>
          <option value="Vanuatu"> Vanuatu </option>
          <option value="Venezuela"> Venezuela </option>
          <option value="Vietnam"> Vietnam </option>
          <option value="Virgin Islands"> Virgin Islands </option>
          <option value="Wake Atoll"> Wake Atoll </option>
          <option value="Wallis and Futuna"> Wallis and Futuna </option>
          <option value="West Bank"> West Bank </option>
          <option value="Western Sahara"> Western Sahara </option>
          <option value="Yemen"> Yemen </option>
          <option value="Zambia"> Zambia </option>
          <option value="Zimbabwe"> Zimbabwe </option>
        </select>
      </div>
    </div>
    <div class="row has-feedback reg-field" style="padding-top: 6px; margin-bottom: 12px;">
      <div class="col-xs-12">
        <!--<label class ="visually-hidden"><span class="data-label"></span></label>-->
        <input type="tel" class="form-control input-sm js-input data-input" data-toggle="tooltip" data-placement="bottom" data-trigger="manual" maxlength="500" name="work_phone" id="work_phone" autocomplete="tel" aria-label="Work Phone"
          required="required" style="z-index: 10;">
        <label class="placeholder-label js-label" aria-hidden="true"><span class="data-label">Work Phone</span><span class="required data-required">*</span></label>
      </div>
    </div>
    <div class="row has-feedback reg-field" style="padding-top: 6px; margin-bottom: 12px;">
      <div class="col-xs-12">
        <!--<label class ="visually-hidden"><span class="data-label"></span></label>-->
        <input type="text" class="form-control input-sm js-input data-input" data-toggle="tooltip" data-placement="bottom" data-trigger="manual" maxlength="500" name="std1" id="std1" aria-label="Job Title" required="required" style="z-index: 10;">
        <label class="placeholder-label js-label" aria-hidden="true"><span class="data-label">Job Title</span><span class="required data-required">*</span></label>
      </div>
    </div>
    <div class="row has-feedback reg-field" style="margin-bottom: 12px;">
      <div class="col-xs-12">
        <div id="dynamic-select-input">
          <label class="drop-down-label js-label" for="state"><span class="data-label">State</span><span class="required data-required">*</span></label>
          <select class="form-control input-sm js-select data-select" data-toggle="tooltip" data-placement="bottom" data-trigger="manual" name="state" id="state" required="required">
            <option value="Alabama" selected=""> Alabama </option>
            <option value="Alaska"> Alaska </option>
            <option value="Arizona"> Arizona </option>
            <option value="Arkansas"> Arkansas </option>
            <option value="California"> California </option>
            <option value="Colorado"> Colorado </option>
            <option value="Connecticut"> Connecticut </option>
            <option value="Delaware"> Delaware </option>
            <option value="Florida"> Florida </option>
            <option value="Georgia"> Georgia </option>
            <option value="Hawaii"> Hawaii </option>
            <option value="Idaho"> Idaho </option>
            <option value="Illinois"> Illinois </option>
            <option value="Indiana"> Indiana </option>
            <option value="Iowa"> Iowa </option>
            <option value="Kansas"> Kansas </option>
            <option value="Kentucky"> Kentucky </option>
            <option value="Louisiana"> Louisiana </option>
            <option value="Maine"> Maine </option>
            <option value="Maryland"> Maryland </option>
            <option value="Massachusetts"> Massachusetts </option>
            <option value="Michigan"> Michigan </option>
            <option value="Minnesota"> Minnesota </option>
            <option value="Mississippi"> Mississippi </option>
            <option value="Missouri"> Missouri </option>
            <option value="Montana"> Montana </option>
            <option value="Nebraska"> Nebraska </option>
            <option value="Nevada"> Nevada </option>
            <option value="New Hampshire"> New Hampshire </option>
            <option value="New Jersey"> New Jersey </option>
            <option value="New Mexico"> New Mexico </option>
            <option value="New York"> New York </option>
            <option value="North Carolina"> North Carolina </option>
            <option value="North Dakota"> North Dakota </option>
            <option value="Ohio"> Ohio </option>
            <option value="Oklahoma"> Oklahoma </option>
            <option value="Oregon"> Oregon </option>
            <option value="Pennsylvania"> Pennsylvania </option>
            <option value="Rhode Island"> Rhode Island </option>
            <option value="South Carolina"> South Carolina </option>
            <option value="South Dakota"> South Dakota </option>
            <option value="Tennessee"> Tennessee </option>
            <option value="Texas"> Texas </option>
            <option value="Utah"> Utah </option>
            <option value="Vermont"> Vermont </option>
            <option value="Virginia"> Virginia </option>
            <option value="Washington"> Washington </option>
            <option value="Washington D.C."> Washington D.C. </option>
            <option value="West Virginia"> West Virginia </option>
            <option value="Wisconsin"> Wisconsin </option>
            <option value="Wyoming"> Wyoming </option>
          </select>
        </div>
        <div id="dynamic-input" style="display: none;">
          <input type="text" class="form-control input-sm js-input data-select" data-toggle="tooltip" data-placement="bottom" data-trigger="manual" maxlength="500" style="z-index: 10; background-color: white;" required="required"
            data-original-title="" title="" autocomplete="address-level1">
          <label class="placeholder-label js-label label-place" aria-hidden="true"><span class="data-label">State</span><span class="required data-required">*</span></label>
        </div>
      </div>
    </div>
    <div>
      <input class="data-input" type="hidden" name="deletecookie" value="true">
    </div>
    <div>
      <input class="data-input" type="hidden" name="eventid" value="3523786">
    </div>
    <div>
      <input class="data-input" type="hidden" name="sessionid" value="1">
    </div>
    <div>
      <input class="data-input" type="hidden" name="key" value="856BC279CF9EA2A6EDD868E0A07635C0">
    </div>
    <div>
      <input class="data-input" type="hidden" name="sourcepage" value="register">
    </div>
  </div>
  <div class="js-fields2-container" style="display: none;">
    <input type="text" name="secondaryEmailForNewsletter" value="">
    <label class="placeholder-label js-label" aria-hidden="true"><span class="data-label">Email for Newsletter</span><span class="required data-required">*</span></label>
  </div>
  <div class="js-fields2-container" style="display: none;">
    <input type="text" id="scDomainValue" name="scDomainValue" value="">
    <label class="placeholder-label js-label" aria-hidden="true"><span class="data-label">Domain Value</span><span class="required data-required">*</span></label>
  </div>
  <div class="submit-container">
    <div id="reg-recaptcha" class="g-recaptcha" data-sitekey="6Lexy1UUAAAAADAjfWUb54QPbjz7afAQbcgjdx62"></div>
    <p><span class="required">*</span>Denotes required.</p>
    <button id="regSubmitBtn" type="submit" class="btn btn-default submit-btn js-submit" style="border-color: rgb(204, 204, 204); background: rgb(224, 224, 224); color: rgb(51, 51, 51);"><strong>REGISTER</strong></button>
    <p class="enable-cookies-msg js-enable-cookies-msg" style="display: none;">Please enable Cookies in your browser before registering for the webcast.</p>
    <p class="cookies-msg js-cookies-msg">You must have Javascript and Cookies enabled to access this webcast. Click <a href="http://event.on24.com/view/help/ehelp.html?text_language_id=en&amp;fh=true&amp;ngwebcast=true" target="_blank">here</a> for
      Help.</p>
  </div>
</form>

Text Content

OVERVIEW

Title: Handling Holiday Spikes with AI Powered Agent Assist

Duration: 45 minutes

Available On Demand

Register Now
Already Registered?
First Name*
Last Name*
Email*
Company*
Country* Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla
Antarctica Antigua and Barbuda Argentina Armenia Aruba Ashmore and Cartier
Islands Australia Austria Azerbaijan Bahamas, The Bahrain Baker Island
Bangladesh Barbados Bassas da India Belarus Belgium Belize Benin Bermuda Bhutan
Bolivia Bosnia and Herzegovina Botswana Bouvet Island Brazil British Indian
Ocean Territory British Virgin Islands Brunei Bulgaria Burkina Faso Burundi
Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad
Chile China Christmas Island Clipperton Island Cocos (Keeling) Islands Colombia
Comoros Congo, Democratic Republic of Cook Islands Costa Rica Cote d'Ivoire
Croatia Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic
Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Europa
Island Falkland Islands Faroe Islands Fiji Finland France French Guiana French
Polynesia French Southern and Antarctic Gabon Gambia, The Gaza Strip Georgia
Germany Ghana Gibraltar Glorioso Islands Greece Greenland Grenada Guadeloupe
Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Heard and McDonald
Islands Holy See (Vatican City) Honduras Hong Kong S.A.R. Howland Island Hungary
Iceland India Indonesia Iraq Ireland Isle of Man Israel Italy Jamaica Jan Mayen
Japan Jarvis Island Jersey Johnston Atoll Jordan Juan de Nova Island Kazakhstan
Kenya Kingman Reef Kiribati Korea, South Kuwait Kyrgyzstan Lao People's
Democratic Republic Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania
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Summary

We’re in the heat of the holiday shopping season. Not only are call volumes
spiking, customer requests are also becoming more complex causing agents to make
more mistakes and driving longer handle times. 

In this webinar, our panel of experts will discuss practical ways in which
companies have made changes to their techstack by implementing AI based agent
assist technologies. 

Almost everyone has been caught in the AI gossip mill. Our panel will help us
separate the true from the false, share real examples from case studies, and
provide only the bare facts so that leaders can make educated decisions about
agent assist technologies.

It may be too late to upgrade your agent experience for this season but you can
be ready for the next time volumes surge. 

In this webinar you’ll learn.

 * What is Agent Assist and how does it work?
 * The biggest outcomes are usually the unexpected. What is the impact of Agent
   Assist? 
 * What are the lowest hanging fruit and fastest wins for Agent Assist? 
 * How can Agent Assist improve your entire techstach?
 * How accurate is Agent Assist Voice right now? When will be the next big
   breakthrough?


Speakers
Brian Cantor
Principal Analyst & Director
CCW Digital


Colin Kennedy
Chief Operating Officer
Shelf


Jeff Stroum
Director of Strategic Consulting
Shelf


Aarde Cosseboom
Clariti Consulting & Founder
Contact Center & CX | Author