hctrainingldrmail.com
Open in
urlscan Pro
144.202.54.253
Public Scan
Submitted URL: http://wec.hctrainingldrmail.com/t/10099367/846118894/2950264/4/?3b64e84d=MjMwMzA5Q01NLUZEX1czMDMyMzAyLTEwMDA1MDE0&
Effective URL: https://hctrainingldrmail.com/product/phone-etiquette-skills-for-your-medical-practice/?utm_source=&utm_medium=&utm_campaign=D...
Submission: On March 02 via manual from US — Scanned from DE
Effective URL: https://hctrainingldrmail.com/product/phone-etiquette-skills-for-your-medical-practice/?utm_source=&utm_medium=&utm_campaign=D...
Submission: On March 02 via manual from US — Scanned from DE
Form analysis 3 forms found in the DOM
GET /
<form class="search" action="/" method="get" id="header-search">
<input type="search" name="s" id="header-search-box">
<button id="header-search-icon" aria-controls="header-search-box" aria-expanded="false">Search</button>
</form>POST https://healthcare.trainingleader.com/product/phone-etiquette-skills-for-your-medical-practice/
<form class="variations_form cart sticky-element-original element-is-not-sticky sticky-element-active" action="https://healthcare.trainingleader.com/product/phone-etiquette-skills-for-your-medical-practice/" method="post"
enctype="multipart/form-data" data-product_id="226264"
data-product_variations="[{"attributes":{"attribute_pa_format":"live-on-demand"},"availability_html":"","backorders_allowed":false,"dimensions":{"length":"","width":"","height":""},"dimensions_html":"N\/A","display_price":327,"display_regular_price":327,"image":{"title":"phone etiquette skills","caption":"","url":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","alt":"phone etiquette skills","src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg","srcset":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg 600w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x170.jpg 300w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-1024x581.jpg 1024w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-768x436.jpg 768w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg 1336w","sizes":"(max-width: 600px) 100vw, 600px","full_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","full_src_w":1336,"full_src_h":758,"gallery_thumbnail_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-100x100.jpg","gallery_thumbnail_src_w":100,"gallery_thumbnail_src_h":100,"thumb_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x300.jpg","thumb_src_w":300,"thumb_src_h":300,"src_w":600,"src_h":340},"image_id":220598,"is_downloadable":false,"is_in_stock":true,"is_purchasable":true,"is_sold_individually":"no","is_virtual":true,"max_qty":"","min_qty":1,"price_html":"<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&#36;<\/span>327.00<\/bdi><\/span><\/span>","sku":"230309CMM-FD-LD","variation_description":"","variation_id":226265,"variation_is_active":true,"variation_is_visible":true,"weight":"","weight_html":"N\/A"},{"attributes":{"attribute_pa_format":"live-cd-rom"},"availability_html":"","backorders_allowed":false,"dimensions":{"length":"","width":"","height":""},"dimensions_html":"N\/A","display_price":337,"display_regular_price":337,"image":{"title":"phone etiquette skills","caption":"","url":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","alt":"phone etiquette skills","src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg","srcset":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg 600w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x170.jpg 300w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-1024x581.jpg 1024w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-768x436.jpg 768w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg 1336w","sizes":"(max-width: 600px) 100vw, 600px","full_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","full_src_w":1336,"full_src_h":758,"gallery_thumbnail_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-100x100.jpg","gallery_thumbnail_src_w":100,"gallery_thumbnail_src_h":100,"thumb_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x300.jpg","thumb_src_w":300,"thumb_src_h":300,"src_w":600,"src_h":340},"image_id":220598,"is_downloadable":false,"is_in_stock":true,"is_purchasable":true,"is_sold_individually":"no","is_virtual":false,"max_qty":"","min_qty":1,"price_html":"<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&#36;<\/span>337.00<\/bdi><\/span><\/span>","sku":"230309CMM-FD-CL","variation_description":"","variation_id":226266,"variation_is_active":true,"variation_is_visible":true,"weight":"","weight_html":"N\/A"},{"attributes":{"attribute_pa_format":"live-webinar"},"availability_html":"","backorders_allowed":false,"dimensions":{"length":"","width":"","height":""},"dimensions_html":"N\/A","display_price":277,"display_regular_price":277,"image":{"title":"phone etiquette skills","caption":"","url":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","alt":"phone etiquette skills","src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg","srcset":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg 600w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x170.jpg 300w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-1024x581.jpg 1024w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-768x436.jpg 768w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg 1336w","sizes":"(max-width: 600px) 100vw, 600px","full_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","full_src_w":1336,"full_src_h":758,"gallery_thumbnail_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-100x100.jpg","gallery_thumbnail_src_w":100,"gallery_thumbnail_src_h":100,"thumb_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x300.jpg","thumb_src_w":300,"thumb_src_h":300,"src_w":600,"src_h":340},"image_id":220598,"is_downloadable":false,"is_in_stock":true,"is_purchasable":true,"is_sold_individually":"no","is_virtual":true,"max_qty":"","min_qty":1,"price_html":"<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&#36;<\/span>277.00<\/bdi><\/span><\/span>","sku":"230309CMM-FD-LV","variation_description":"","variation_id":226267,"variation_is_active":true,"variation_is_visible":true,"weight":"","weight_html":"N\/A"},{"attributes":{"attribute_pa_format":"downloadable-video-file-mp4-6"},"availability_html":"","backorders_allowed":false,"dimensions":{"length":"","width":"","height":""},"dimensions_html":"N\/A","display_price":277,"display_regular_price":277,"image":{"title":"phone etiquette skills","caption":"","url":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","alt":"phone etiquette skills","src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg","srcset":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg 600w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x170.jpg 300w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-1024x581.jpg 1024w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-768x436.jpg 768w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg 1336w","sizes":"(max-width: 600px) 100vw, 600px","full_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","full_src_w":1336,"full_src_h":758,"gallery_thumbnail_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-100x100.jpg","gallery_thumbnail_src_w":100,"gallery_thumbnail_src_h":100,"thumb_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x300.jpg","thumb_src_w":300,"thumb_src_h":300,"src_w":600,"src_h":340},"image_id":220598,"is_downloadable":false,"is_in_stock":true,"is_purchasable":true,"is_sold_individually":"no","is_virtual":true,"max_qty":"","min_qty":1,"price_html":"<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&#36;<\/span>277.00<\/bdi><\/span><\/span>","sku":"230309CMM-FD-OD","variation_description":"","variation_id":226268,"variation_is_active":true,"variation_is_visible":true,"weight":"","weight_html":"N\/A"},{"attributes":{"attribute_pa_format":"cd-rom-2"},"availability_html":"","backorders_allowed":false,"dimensions":{"length":"","width":"","height":""},"dimensions_html":"N\/A","display_price":287,"display_regular_price":287,"image":{"title":"phone etiquette skills","caption":"","url":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","alt":"phone etiquette skills","src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg","srcset":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg 600w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x170.jpg 300w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-1024x581.jpg 1024w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-768x436.jpg 768w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg 1336w","sizes":"(max-width: 600px) 100vw, 600px","full_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","full_src_w":1336,"full_src_h":758,"gallery_thumbnail_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-100x100.jpg","gallery_thumbnail_src_w":100,"gallery_thumbnail_src_h":100,"thumb_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x300.jpg","thumb_src_w":300,"thumb_src_h":300,"src_w":600,"src_h":340},"image_id":220598,"is_downloadable":false,"is_in_stock":true,"is_purchasable":true,"is_sold_individually":"no","is_virtual":false,"max_qty":"","min_qty":1,"price_html":"<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&#36;<\/span>287.00<\/bdi><\/span><\/span>","sku":"230309CMM-FD-CD","variation_description":"","variation_id":226269,"variation_is_active":true,"variation_is_visible":true,"weight":"","weight_html":"N\/A"},{"attributes":{"attribute_pa_format":"corporate-access"},"availability_html":"","backorders_allowed":false,"dimensions":{"length":"","width":"","height":""},"dimensions_html":"N\/A","display_price":917,"display_regular_price":917,"image":{"title":"phone etiquette skills","caption":"","url":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","alt":"phone etiquette skills","src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg","srcset":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-600x340.jpg 600w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x170.jpg 300w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-1024x581.jpg 1024w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-768x436.jpg 768w, https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg 1336w","sizes":"(max-width: 600px) 100vw, 600px","full_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495.jpg","full_src_w":1336,"full_src_h":758,"gallery_thumbnail_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-100x100.jpg","gallery_thumbnail_src_w":100,"gallery_thumbnail_src_h":100,"thumb_src":"https:\/\/healthcare.trainingleader.com\/wp-content\/uploads\/2022\/03\/front-desk-telephone-etiquette_OPTIMIZED-e1654535761495-300x300.jpg","thumb_src_w":300,"thumb_src_h":300,"src_w":600,"src_h":340},"image_id":220598,"is_downloadable":true,"is_in_stock":true,"is_purchasable":true,"is_sold_individually":"no","is_virtual":true,"max_qty":"","min_qty":1,"price_html":"<span class=\"price\"><span class=\"woocommerce-Price-amount amount\"><bdi><span class=\"woocommerce-Price-currencySymbol\">&#36;<\/span>917.00<\/bdi><\/span><\/span>","sku":"230309CMM-FD-CA","variation_description":"","variation_id":226270,"variation_is_active":true,"variation_is_visible":true,"weight":"","weight_html":"N\/A"}]"
style="" current-image="220598">
<table class="variations" cellspacing="0" role="presentation">
<tbody>
<tr>
<th class="label"><label for="pa_format">Order Now! Choose Your Format</label></th>
<td class="value">
<style>
select[data-origdropdown="1"] {
display: none !important;
}
div.product-radios {
display: block !important;
}
</style>
<noscript>
<style>
select[data-origdropdown="1"] {
display: block !important;
}
div.product-radios {
display: none !important;
}
</style>
</noscript>
<div class="product-radios">
<div class="pre_product_radios">
<h2>Order Now!</h2>
<h3>Choose Your Training Format</h3>
</div><select data-origdropdown="1" id="pa_format" class="" name="attribute_pa_format" data-attribute_name="attribute_pa_format" data-show_option_none="yes">
<option value="">Choose an option</option>
<option value="live-on-demand" class="attached enabled">Live + On-Demand : $327.00</option>
<option value="live-cd-rom" class="attached enabled">Live + CD-ROM : $337.00</option>
<option value="live-webinar" class="attached enabled">Live Webinar : $277.00</option>
<option value="downloadable-video-file-mp4-6" class="attached enabled">On-Demand Recording : $277.00</option>
<option value="cd-rom-2" class="attached enabled">CD-ROM : $287.00</option>
<option value="corporate-access" class="attached enabled">Corporate Access : $917.00</option>
</select><label><input type="radio" value="live-on-demand" name="attribute_pa_format_radio">Live + On-Demand <span class="item-price"><span class="pum-trigger" style="cursor: pointer;">$327.00</span></span></label><label><input
type="radio" value="live-cd-rom" name="attribute_pa_format_radio">Live + CD-ROM <span class="item-price"><span class="pum-trigger" style="cursor: pointer;">$337.00</span></span></label><label><input type="radio" value="live-webinar"
name="attribute_pa_format_radio">Live Webinar <span class="item-price"><span class="pum-trigger" style="cursor: pointer;">$277.00</span></span></label><label><input type="radio" value="downloadable-video-file-mp4-6"
name="attribute_pa_format_radio">On-Demand Recording <span class="item-price"><span class="pum-trigger" style="cursor: pointer;">$277.00</span></span></label><label><input type="radio" value="cd-rom-2"
name="attribute_pa_format_radio">CD-ROM <span class="item-price"><span class="pum-trigger" style="cursor: pointer;">$287.00</span></span></label><label><input type="radio" value="corporate-access"
name="attribute_pa_format_radio">Corporate Access <span class="item-price"><span class="pum-trigger" style="cursor: pointer;">$917.00</span></span></label>
</div><a class="reset_variations" href="#" style="visibility: visible; display: inline;">Clear</a>
</td>
</tr>
</tbody>
</table>
<div class="single_variation_wrap">
<div class="woocommerce-variation single_variation" style="display: block;">
<div class="woocommerce-variation-description"></div>
<div class="woocommerce-variation-price"><span class="price"><span class="woocommerce-Price-amount amount"><bdi><span class="woocommerce-Price-currencySymbol">$</span>327.00</bdi></span></span></div>
<div class="woocommerce-variation-availability"></div>
</div>
<div class="woocommerce-variation-add-to-cart variations_button woocommerce-variation-add-to-cart-enabled">
<button type="button" class="minus">-</button>
<div class="quantity">
<label class="screen-reader-text" for="quantity_6400fe07695cd">Front Desk: First-Rate Phone Etiquette Skills for Your Practice quantity</label>
<input type="number" id="quantity_6400fe07695cd" class="input-text qty text" name="quantity" value="1" title="Qty" size="4" min="1" max="" step="1" placeholder="" inputmode="numeric" autocomplete="off">
</div>
<button type="button" class="plus">+</button>
<button type="submit" class="single_add_to_cart_button button alt wp-element-button">Add to cart</button>
<input type="hidden" name="gtm4wp_id" value="226264">
<input type="hidden" name="gtm4wp_name" value="Front Desk: First-Rate Phone Etiquette Skills for Your Practice">
<input type="hidden" name="gtm4wp_sku" value="230309CMM-FD">
<input type="hidden" name="gtm4wp_category" value="All Trainings">
<input type="hidden" name="gtm4wp_price" value="277">
<input type="hidden" name="gtm4wp_stocklevel" value="">
<input type="hidden" name="add-to-cart" value="226264">
<input type="hidden" name="product_id" value="226264">
<input type="hidden" name="variation_id" class="variation_id" value="226265">
</div>
<table class="cart-footer">
<tbody>
<tr>
<td>
<a href="https://healthcare.trainingleader.com/how-it-works/" target="_blank"><img class="alignnone wp-image-85466 size-full" src="https://healthcare.trainingleader.com/wp-content/uploads/2018/11/format_with_arrow-e1542388735879.png" alt="" width="255" height="42"></a>
</td>
</tr>
<tr>
<td>
<p class="textwidget custom-html-widget">Need a <a href="https://healthcare.trainingleader.com/wp-content/uploads/2022/05/HCTL_OnlineOrderForm_2022-v2.pdf" target="_blank">Purchase Order</a>? </p>
</td>
</tr>
</tbody>
</table>
<table class="cart-footer">
<tbody>
<tr>
<td>
<div class="product_cart_choose_format_area"><a href="https://healthcare.trainingleader.com/how-it-works/" target="_blank">Need Help Choosing Your Format?</a></div>
</td>
</tr>
<tr>
<td>
<div class="cart_purchase_order_area">
<p class="textwidget custom-html-widget">Need a <a href="https://healthcare.trainingleader.com/wp-content/uploads/2022/05/HCTL_OnlineOrderForm_2022-v2.pdf" target="_blank">Purchase Order</a>? </p>
</div>
</td>
</tr>
<tr>
<td>
<div class="cart_satisfaction_area">
<p class="satisfaction_area_in_cart"><strong>100% Satisfaction Money Back Guarantee</strong><br>No Hassles. No Questions Asked.</p>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</form>POST /product/phone-etiquette-skills-for-your-medical-practice/?utm_source=230309CMM-FD_W3032302-10005014&utm_medium=ONHLTHNE21&utm_campaign=DMS&utm_term=abyington%40prairie-ortho.com&utm_content=stage_2_in_between_list
<form method="post" enctype="multipart/form-data" id="gform_84"
action="/product/phone-etiquette-skills-for-your-medical-practice/?utm_source=230309CMM-FD_W3032302-10005014&utm_medium=ONHLTHNE21&utm_campaign=DMS&utm_term=abyington%40prairie-ortho.com&utm_content=stage_2_in_between_list"
data-formid="84">
<input type="hidden" class="gforms-pum" value="{"closepopup":false,"closedelay":0,"openpopup":false,"openpopup_id":0}">
<div class="gform-body gform_body">
<ul id="gform_fields_84" class="gform_fields top_label form_sublabel_below description_below">
<li id="field_84_2" class="gfield gfield--type-text gf_left_half field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible" data-js-reload="field_84_2"><label
class="gfield_label gform-field-label" for="input_84_2">First Name</label>
<div class="ginput_container ginput_container_text"><input name="input_2" id="input_84_2" type="text" value="" class="large" placeholder="First Name" aria-invalid="false"> </div>
</li>
<li id="field_84_3" class="gfield gfield--type-text gf_right_half field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible" data-js-reload="field_84_3"><label
class="gfield_label gform-field-label" for="input_84_3">Last Name</label>
<div class="ginput_container ginput_container_text"><input name="input_3" id="input_84_3" type="text" value="" class="large" placeholder="Last Name" aria-invalid="false"> </div>
</li>
<li id="field_84_4" class="gfield gfield--type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible" data-js-reload="field_84_4"><label
class="gfield_label gform-field-label" for="input_84_4">Email Address<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_email">
<input name="input_4" id="input_84_4" type="text" value="" class="large" placeholder="Email Address *" aria-required="true" aria-invalid="false">
</div>
</li>
<li id="field_84_6" class="gfield gfield--type-checkbox gfield--type-choice field_sublabel_below gfield--no-description field_description_above hidden_label gfield_visibility_visible" data-js-reload="field_84_6"><label
class="gfield_label gform-field-label gfield_label_before_complex">I agree to receive notifications about upcoming online trainings.</label>
<div class="ginput_container ginput_container_checkbox">
<ul class="gfield_checkbox" id="input_84_6">
<li class="gchoice gchoice_84_6_1">
<input class="gfield-choice-input" name="input_6.1" type="checkbox" value="I agree to receive notifications about upcoming online trainings." checked="" id="choice_84_6_1">
<label for="choice_84_6_1" id="label_84_6_1" class="gform-field-label gform-field-label--type-inline">I agree to receive notifications about upcoming online trainings.</label>
</li>
</ul>
</div>
</li>
<li id="field_84_11" class="gfield gfield--type-text form_top_margin fake_button gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_visible" data-js-reload="field_84_11">
<label class="gfield_label gform-field-label" for="input_84_11">Answer Security Question: 7+11 =<span class="gfield_required"><span class="gfield_required gfield_required_asterisk">*</span></span></label>
<div class="ginput_container ginput_container_text"><input name="input_11" id="input_84_11" type="text" value="" class="large" placeholder="Answer Security Question: 7+11 =" aria-required="true" aria-invalid="false"> </div>
</li>
<li id="field_84_12" class="gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below gfield_visibility_visible" data-js-reload="field_84_12">
<div class="security_question">Sign Up Now</div>
</li>
<li id="field_84_8" class="gfield gfield--type-text field_sublabel_below gfield--no-description field_description_below gfield_visibility_hidden" data-js-reload="field_84_8">
<div class="admin-hidden-markup"><i class="gform-icon gform-icon--hidden"></i><span>Hidden</span></div><label class="gfield_label gform-field-label" for="input_84_8">List Source</label>
<div class="ginput_container ginput_container_text"><input name="input_8" id="input_84_8" type="text" value="MHIDLD" class="medium" aria-invalid="false"> </div>
</li>
<li id="field_84_9" class="gfield gfield--type-text field_sublabel_below gfield--no-description field_description_below gfield_visibility_hidden" data-js-reload="field_84_9">
<div class="admin-hidden-markup"><i class="gform-icon gform-icon--hidden"></i><span>Hidden</span></div><label class="gfield_label gform-field-label" for="input_84_9">List Name</label>
<div class="ginput_container ginput_container_text"><input name="input_9" id="input_84_9" type="text" value="MHI DOWNLOAD" class="medium" aria-invalid="false"> </div>
</li>
<li id="field_84_10" class="gfield gfield--type-text field_sublabel_below gfield--no-description field_description_below gfield_visibility_hidden" data-js-reload="field_84_10">
<div class="admin-hidden-markup"><i class="gform-icon gform-icon--hidden"></i><span>Hidden</span></div><label class="gfield_label gform-field-label" for="input_84_10">landing_site</label>
<div class="ginput_container ginput_container_text"><input name="input_10" id="input_84_10" type="text"
value="https://hctrainingldrmail.com/product/phone-etiquette-skills-for-your-medical-practice/?utm_source=230309CMM-FD_W3032302-10005014&utm_medium=ONHLTHNE21&utm_campaign=DMS&utm_term=abyington@prairie-ortho.com&utm_content=stage_2_in_between_list"
class="medium" aria-invalid="false"> </div>
</li>
<li id="field_84_13" class="gfield gfield--type-text field_sublabel_below gfield--no-description field_description_below hidden_label gfield_visibility_hidden" data-js-reload="field_84_13">
<div class="admin-hidden-markup"><i class="gform-icon gform-icon--hidden"></i><span>Hidden</span></div><label class="gfield_label gform-field-label" for="input_84_13">LeadGenSKU</label>
<div class="ginput_container ginput_container_text"><input name="input_13" id="input_84_13" type="text" value="8-190928PRM-NL" class="medium" aria-invalid="false"> </div>
</li>
<li id="field_84_14" class="gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below gfield_visibility_visible" data-js-reload="field_84_14"><label
class="gfield_label gform-field-label" for="input_84_14">Phone</label>
<div class="ginput_container"><input name="input_14" id="input_84_14" type="text" value=""></div>
<div class="gfield_description" id="gfield_description_84_14">This field is for validation purposes and should be left unchanged.</div>
</li>
</ul>
</div>
<div class="gform_footer top_label"> <input type="submit" id="gform_submit_button_84" class="gform_button button screen-reader-text" value="Sign Up Now"
onclick="if(window["gf_submitting_84"]){return false;} window["gf_submitting_84"]=true; "
onkeypress="if( event.keyCode == 13 ){ if(window["gf_submitting_84"]){return false;} window["gf_submitting_84"]=true; jQuery("#gform_84").trigger("submit",[true]); }" disabled="disabled"
style="display: none;">
<input type="hidden" class="gform_hidden" name="is_submit_84" value="1">
<input type="hidden" class="gform_hidden" name="gform_submit" value="84">
<input type="hidden" class="gform_hidden" name="gform_unique_id" value="">
<input type="hidden" class="gform_hidden" name="state_84" value="WyJbXSIsIjdhMTE2Y2NlNmVkZmI1MTJhOTkwNzlkMDM3YmZmYjZmIl0=">
<input type="hidden" class="gform_hidden" name="gform_target_page_number_84" id="gform_target_page_number_84" value="0">
<input type="hidden" class="gform_hidden" name="gform_source_page_number_84" id="gform_source_page_number_84" value="1">
<input type="hidden" name="gform_field_values" value="">
</div>
</form>Text Content
Skip to content
Previous
Gain Unlimited Access to ALL Live and On-Demand Trainings for 1 Year! LEARN MORE
NEW! No Surprises Act 4-Part Training - Save 15% Now LEARN MORE
Free Webinar: Medical Terminology for Your Front Desk Team SIGN UP NOW
Gain Unlimited Access to ALL Live and On-Demand Trainings for 1 Year! LEARN MORE
NEW! No Surprises Act 4-Part Training - Save 15% Now LEARN MORE
Free Webinar: Medical Terminology for Your Front Desk Team SIGN UP NOW
Gain Unlimited Access to ALL Live and On-Demand Trainings for 1 Year! LEARN MORE
Next
Primary Menu
* Online Trainings
* Subscriptions
* Blog
* Free Resources
* Free Resources
* eNewsletter
* COVID-19
* Helpful Links
* About
* Plans & Pricing
* Order Form
* How Trainings Work
* FAQ’s
* Guarantee
* Experts
* About Us
* Contact
Login
0
items
Search
800-767-1181
Home / Products / All Trainings / Front Desk: First-Rate Phone Etiquette Skills
for Your Practice
Home / Front Desk / Front Desk: First-Rate Phone Etiquette Skills for Your
Practice
FRONT DESK: FIRST-RATE PHONE ETIQUETTE SKILLS FOR YOUR PRACTICE
Date: Thursday, March 9, 2023 1:00PM ET Length: 60 Minutes Expert: Tracy Bird,
FACMPE, CPC, CPMA, CEMC, CPC-I
Order Now! Choose Your Format
ORDER NOW!
CHOOSE YOUR TRAINING FORMAT
Choose an optionLive + On-Demand : $327.00Live + CD-ROM : $337.00Live Webinar :
$277.00On-Demand Recording : $277.00CD-ROM : $287.00Corporate Access :
$917.00Live + On-Demand $327.00Live + CD-ROM $337.00Live Webinar
$277.00On-Demand Recording $277.00CD-ROM $287.00Corporate Access $917.00
Clear
$327.00
-
Front Desk: First-Rate Phone Etiquette Skills for Your Practice quantity
+ Add to cart
Need a Purchase Order?
Need Help Choosing Your Format?
Need a Purchase Order?
100% Satisfaction Money Back Guarantee
No Hassles. No Questions Asked.
When it comes to keeping your patients long-term, first-rate customer service
seems to be more important than excellent medical care.
Excellent phone etiquette skills become even more important when you consider
that 80% of new patients’ first contact with your practice is over the phone. Do
you even know how many new patients you are losing due to poor telephone
etiquette? The only way for you to be absolutely sure about how your patients
are being treated over the phone is for you to have a telephone etiquette plan
in place. The good news is that it’s relatively easy to implement one, if you
know how…
This is where customer service expert and consultant, Tracy Bird, FACMPE, CPC,
CPMA, CEMC, CPC-I, comes in. On Thursday, March 9th at 1pm ET, during her live,
60-minute online training session, Tracy will walk you through how to
effectively identify where your front desk phone etiquette skills are falling
short and exactly how to correct them. You’ll receive proven training tools that
will help ensure your staff are effectively trained. You’ll also receive proven
management tools that will allow you to keep tabs on your phone etiquette and
take action before a problem escalates.
By attending this upcoming, 60-minute online training, you’ll be able to
implement proven tactics that will help you improve your practice’s phone
etiquette skills. Here are just a few:
* Head off negative online reviews with proven phone greetings
* Make patients feel welcome even when they have to be put on hold
* Calm down even the angriest patients successfully every time
* Key phrases that tell your phone staff it’s time to escalate a call
* Avoid basic phone HIPAA mistakes that lead to patients reporting you to the
Feds
* Improve patient information collection accuracy and patient satisfaction
* Make sure your patient return phone calls never get missed again
* And so much more…
Who should attend: This session is designed to help Providers, Administrators,
Practice Managers, Front Desk Managers and anyone else responsible for ensuring
excellent patient-centric phone etiquette skills at your practice.
Losing just 3% of your patient volume can conservatively equate to over $150,000
a year in lost revenue. Patients are less expensive to keep than to get. And
once you’ve got them, they should become the bread and butter of your practice –
unless you drive them away. The only way to hang onto your patients is for your
front desk to have outstanding phone etiquette skills.
Don’t assume your staff knows how to deal with your patients over the phone.
Leaving your front desk phone etiquette skills to chance is a nightmare waiting
to happen. Sign up for this online training today and get everything you need to
improve patient service and satisfaction via excellent phone etiquette. You’ll
keep your patients longer and watch your bottom line grow. Don’t wait register
today.
PS: You can gain the benefit of this nationally recognized phone etiquette
skills expert from the comfort of your own office. You can attend live, and get
one-on-one interaction with Tracy, or access the recording of her session
on-demand and share it with your entire team.
Order Now
MEET YOUR EXPERT
TRACY BIRD
FACMPE, CPC, CPMA, CEMC, CPC-IPRESIDENT, MEDICAL PRACTICE ADVISORS
Tracy has over 40 years of experience in various specialties in the areas of
practice management, billing and coding, including training, communications, and
policy and procedure development.
She is an ACMPE Fellow with MGMA, a Certified Professional Coder (CPC), a
Certified Professional Medical Auditor (CMPA), a Certified Evaluation and
Management Auditor (CEMC) a Certified Professional Medical Coding Curriculum
instructor (CPC-I), and an AAPC Fellow. Tracy is co-founder and past president
of the NE Kansas Chapter of AAPC, a past president of MGMA-GKC and is currently
serving as the Chair of the Certification Commission for National MGMA.
RECOMMENDED TRAININGS
* GET FASTER/EASIER CREDENTIALING: CAQH PRACTICE MANAGER ACCOUNT
from $277.00
--------------------------------------------------------------------------------
Learn More
* PROVEN DENTAL PRACTICE PHONE ETIQUETTE SKILLS TO KEEP PATIENTS COMING BACK
from $277.00
--------------------------------------------------------------------------------
Learn More
* CPT CODE 99211: GET PAID $23 PER PATIENT FOR NONPHYSICIAN SERVICES
from $277.00
--------------------------------------------------------------------------------
Learn More
* NEGOTIATE HIGHER-PAYING THIRD-PARTY PAYER CONTRACTS
from $277.00
--------------------------------------------------------------------------------
Learn More
How it Works
See how our online
training sessions work
Learn More
Contact Us
800-767-1181
info@trainingleader.com
Contact Us
FAQ’s
Get all the answers to all your questions here
View all
100% Guarantee
100% satisfaction guarantee on all of our online training
Learn More
GET FREE EXPERT ADVICE
Sign me up below to get free, practical advice to help my practice succeed.
* First Name
* Last Name
* Email Address*
* I agree to receive notifications about upcoming online trainings.
* I agree to receive notifications about upcoming online trainings.
* Answer Security Question: 7+11 =*
* Sign Up Now
* Hidden
List Source
* Hidden
List Name
* Hidden
landing_site
* Hidden
LeadGenSKU
* Phone
This field is for validation purposes and should be left unchanged.
ONLINE TRAINING TOPICS
* ALL TRAININGS
* Appeals
* Billing
* Coding
* Collections
* Communication
* Compliance
* Contracting
* Credentialing
* E/M Coding
* Emergency Prep
* Enrollment
* Front Desk
* HIPAA
* Human Resources
* ICD-10 Coding
* Legal
* Medical Records
* Modifiers
* Payer Audits
* Practice Mgmt
SPECIALTY TOPICS
* Covid-19
* Dental
* Specialty Specific
* Telemedicine
EMAIL ADDRESS
info@trainingleader.com PHONE NUMBER
800-767-1181 FAX
800-767-9706
LOCATION
2277 Trade Center Way, #101 Naples, FL 34109
ONLINE TRAINING
* Live Online Training
* On-Demand Recorded
* Annual Training Subscription
* Order Form
RESOURCES
* Free Resources
* Helpful Links
* Privacy Policy
* Website Terms of Use
SUPPORT
* Account Login
* About Us
* Become a Speaker
* Return & Refund Policy
* Contact Us
* LinkedIn
* Facebook
* Twitter
Healthcare Training Leader® © Copyright 2023
CPT® copyright 2023 American Medical Association. All Rights Reserved.
CPC®, AAPC®, copyright 2023 American Academy of Professional Coders. All Rights
Reserved.
The dental procedures codes (“Code”) are owned and published by the ADA in its
reference manual Current Dental Terminology (“CDT”).
The ADA is the exclusive owner and copyright holder of the CDT, including the
Code, as well as of the ADA Claim Form.
FacebookTwitterLinkedIn
You and your team, in one single location, can attend as many live and view as
many recorded trainings as you like for 12 months.
X
On-Demand Recording: Watch a recording of the live event anytime – as often and
for as long as you’d like. Access the recording (including Q&A) online within 24
hours of the live training date and time. Simply log into your Healthcare
Training Leader account.
X
Live Webinar: You attend the training online at a specific date and time along
with the expert presenter who will answer your questions.
X
Live + CD-ROM: You attend the training online at a specific date and time along
with the expert presenter who will answer your questions. You’ll also be mailed
a recording of the actual live event on CD-ROM.
X
Live + On Demand: You attend the training online at a specific date and time
along with the expert presenter who will answer your questions. You’ll also have
access to a recorded version of the training to access at your convenience.
X
Corporate Access: Select this option to receive online, on-demand access to your
training across each of your locations. Setup will be initiated by our account
team within 48 hours of your enrollment and can be utilized by your entire team.
X
You and your entire team, at all your locations, can attend as many live and
view as many recorded trainings as you like for 12 months.
X
CD-ROM: A recording of the actual live event (including the Q&A). Your CD-ROM
will be mailed to you via USPS First Class Mail within 48 hours of the live
training date.
X
✓
Thanks for sharing!
AddToAny
More…
Notifications
* Online Trainings
* Subscriptions
* Blog
* Free Resources
* Free Resources
* eNewsletter
* COVID-19
* Helpful Links
* Back
* About
* Plans & Pricing
* Order Form
* How Trainings Work
* FAQ’s
* Guarantee
* Experts
* About Us
* Back
* Contact
× Close Panel