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Submitted URL: https://support.murraystate.edu/
Effective URL: https://murraystate.teamdynamix.com/TDClient/2049/Portal/Home/
Submission: On October 04 via automatic, source certstream-suspicious — Scanned from DE
Effective URL: https://murraystate.teamdynamix.com/TDClient/2049/Portal/Home/
Submission: On October 04 via automatic, source certstream-suspicious — Scanned from DE
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<span style="color: #FF0000"><strong>Emergency Information</strong></span> during severe weather and weather-related electrical outages will be communicated via an all-user email,
<a href="https://www.facebook.com/murraystateuniv/" target="_blank">MSU Facebook page</a>, <a href="https://twitter.com/murraystateuniv" target="_blank">MSU Twitter account</a>, the
<a href="http://www.murraystate.edu/" target="_blank">MSU Homepage</a>, and WKMS-FM 91.3 FM station. Read more about
<a href="https://murraystate.teamdynamix.com/TDClient/2049/Portal/KB/ArticleDet?ID=92580" target="_new">University Weather Alerts</a>.
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<h3><b>Websites for Campus Updates</b></h3>
<p><a href="https://www.murraystate.edu/raceralerts" target="_blank">Racer Alerts</a> - Weather and other safety-related updates<br>
<br>
<a href="https://www.murraystate.edu/racersuccess" target="_blank">Racer Success</a><span style="font-size: 13px"> - Academic Resources for Students and Families</span>
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<h3><b>Service Desk Contact Information</b></h3>
<p>Support is available using the gold "Request Assistance" button to the left. Phone and walk-in support is available during office hours, Monday-Friday, 8:00 AM - 4:30 PM.<br>
<br>
<strong>Summer 2024 Hours</strong><br>
<em>Please note that Summer Hours (7:30 AM - 4:00 PM) will be in effect for the Service Desk and all Murray State University offices from Monday, June 2, 2024 through Friday, August 2, 2024.</em><br>
<br> Phone: <a href="tel:12708092346">270.809.2346</a> <br> Email: <a href="mailto:msu.servicedesk@murraystate.edu">msu.servicedesk@murraystate.edu</a><br>
In-Person: <a href="https://www.google.com/maps/place/TSCS+Service+Desk/@36.6144083,-88.3228809,19z/data=!4m5!3m4!1s0x0:0x2383fd91b4af40c5!8m2!3d36.6144081!4d-88.3224285" target="_blank">Oakley Applied Science Building North</a>
(3rd floor)
</p>
<hr>
<p><a href="https://murraystate.teamdynamix.com/TDClient/Requests/ServiceDet?ID=13334">We're listening!</a><br>
<em>Please offer your feedback about the IT Service Catalog.</em>
</p>
<p><a href="https://murraystate.teamdynamix.com/TDClient/Requests/ServiceDet?ID=12361">Murray State Account Support</a></p>
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<div style="background: #FFFFFF; border: 1px solid #002144; padding: 10px"><strong><span style="color: #FF0000">Need help with a ticket?</span></strong> View the
"<a href="https://murraystate.teamdynamix.com/TDClient/2049/Portal/KB/ArticleDet?ID=103002">Creating, Viewing, and Updating Tickets</a>" article to learn how to submit requests for support, and view your existing requests. Want
to know more about what the status of your ticket means? Check out the "<a href="https://murraystate.teamdynamix.com/TDClient/2049/Portal/KB/ArticleDet?ID=133724">Ticket Status Definitions</a>" article.</div>
</div>
<p>You can easily request services and help online by using MSU’s Service Catalog.</p>
<p><strong>Browsing Services</strong></p>
<ol>
<li>Click on the gold <strong>"Request Assistance"</strong> button above.</li>
<li>Browse through the categories to find the service you need.</li>
<li>If the service is requestable online, click on the appropriate button on the right side of the page to access the request form. Your request will be routed to the appropriate technician.</li>
</ol>
<p><strong>Searching for Services</strong></p>
<ol>
<li>Click on the gold <strong>"Search"</strong> button above.</li>
<li>Enter your search criteria in the "Search" field and hit Enter.</li>
<li>Use the descriptions to find the service you need, and click the title of the service.</li>
<li>If the service is requestable online, click on the appropriate button on the right side of the page to access the request form. Your request will be routed to the appropriate technician.</li>
</ol>
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</form>Text Content
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Emergency Information during severe weather and weather-related electrical
outages will be communicated via an all-user email, MSU Facebook page, MSU
Twitter account, the MSU Homepage, and WKMS-FM 91.3 FM station. Read more about
University Weather Alerts.
WEBSITES FOR CAMPUS UPDATES
Racer Alerts - Weather and other safety-related updates
Racer Success - Academic Resources for Students and Families
SERVICE DESK CONTACT INFORMATION
Support is available using the gold "Request Assistance" button to the left.
Phone and walk-in support is available during office hours, Monday-Friday, 8:00
AM - 4:30 PM.
Summer 2024 Hours
Please note that Summer Hours (7:30 AM - 4:00 PM) will be in effect for the
Service Desk and all Murray State University offices from Monday, June 2, 2024
through Friday, August 2, 2024.
Phone: 270.809.2346
Email: msu.servicedesk@murraystate.edu
In-Person: Oakley Applied Science Building North (3rd floor)
--------------------------------------------------------------------------------
We're listening!
Please offer your feedback about the IT Service Catalog.
Murray State Account Support
Need help with a ticket? View the "Creating, Viewing, and Updating Tickets"
article to learn how to submit requests for support, and view your existing
requests. Want to know more about what the status of your ticket means? Check
out the "Ticket Status Definitions" article.
You can easily request services and help online by using MSU’s Service Catalog.
Browsing Services
1. Click on the gold "Request Assistance" button above.
2. Browse through the categories to find the service you need.
3. If the service is requestable online, click on the appropriate button on the
right side of the page to access the request form. Your request will be
routed to the appropriate technician.
Searching for Services
1. Click on the gold "Search" button above.
2. Enter your search criteria in the "Search" field and hit Enter.
3. Use the descriptions to find the service you need, and click the title of
the service.
4. If the service is requestable online, click on the appropriate button on the
right side of the page to access the request form. Your request will be
routed to the appropriate technician.
We're listening! submit a suggestion, call 270-809-2346, or email
msu.servicedesk@murraystate.edu
The Service Catalog is maintained by Information Systems.
Information Systems
Murray State University
112 Collins Center for Industry & Technology
Murray, KY 42071
Copyright © 2024, All Rights Reserved.
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