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THIS WEBSITE USES COOKIES

We use necessary cookies to make our website and web-based interface work. With
your permission we will set optional cookies to provide social media features,
to show you ads relevant to your interests, and to analyse our traffic. We won't
set optional cookies unless you enable them. To get more information about these
cookies, how and why we use them and how you can change your settings, check our
Cookie Policy.
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 Necessary (37)  Functionality (7)  Analytics/Performance (72)
 Targeting/Advertising (75)  Unclassified (58)

We use necessary cookies to make our website and web-based interface work
properly. Necessary cookies enable core functionalities such as security,
network management, and accessibility.


NameProviderPurposeExpiryTypecheckForPermissionBeeswaxDetermines whether the
user has accepted the cookie consent box. 1 dayHTTPtest_cookieGoogleUsed to
check if the user's browser supports cookies.1 dayHTTP__cf_bm [x2]Crowd
g2.comThis cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.1 dayHTTPCookieConsent [x8]CookiebotStores the user's cookie consent
state for the current domain1 yearHTTPPH_HPXY_CHECK [x4]startups.infobip.com
shift.infobip.com
shift.ib-host.com
www.infobip.comUsed to detect and prevent brute force attacks on the
website.SessionHTTPvisitorIdws.zoominfo.comPreserves users states across page
requests.1 yearHTTPCONSENTYouTubeUsed to detect if the visitor has accepted the
marketing category in the cookie banner. This cookie is necessary for
GDPR-compliance of the website. 2 yearsHTTPli_gcLinkedInStores the user's cookie
consent state for the current domain2 yearsHTTP_GRECAPTCHAGoogleThis cookie is
used to distinguish between humans and bots. This is beneficial for the website,
in order to make valid reports on the use of their website.179
daysHTTPrc::aGoogleThis cookie is used to distinguish between humans and bots.
This is beneficial for the website, in order to make valid reports on the use of
their website.PersistentHTMLrc::bGoogleThis cookie is used to distinguish
between humans and bots. SessionHTMLrc::cGoogleThis cookie is used to
distinguish between humans and bots. SessionHTMLcookietest [x5]AmazonThis cookie
is used to determine if the visitor has accepted the cookie consent
box.SessionHTTPexp_csrf_tokenwww.infobip.comEnsures visitor browsing-security by
preventing cross-site request forgery. This cookie is essential for the security
of the website and visitor. 1 dayHTTPPHPSESSIDwww.infobip.comPreserves user
session state across page
requests.SessionHTTPwhat-intentcf-cdn.infobip.comDetermines the device used to
access the website. This allows the website to be formatted accordingly.
SessionHTMLJSESSIONIDNew RelicPreserves users states across page
requests.SessionHTTPlanguageLinkedInSaves the user's preferred language on the
website.SessionHTTP_csrfportal-ny2.infobip.comEnsures visitor browsing-security
by preventing cross-site request forgery. This cookie is essential for the
security of the website and visitor. 1 dayHTTPajs_anonymous_idinfobip.comThis
cookie helps track visitor usage, events, target marketing, and can also measure
application performance and stability.1 yearHTTPajs_group_idinfobip.comThis
cookie helps track visitor usage, events, target marketing, and can also measure
application performance and stability.1 yearHTTPajs_user_idinfobip.comThis
cookie helps track visitor usage, events, target marketing, and can also measure
application performance and stability.1 yearHTTP

Functionality cookies allow the website and web-based interface to remember your
preferences and settings e.g., by remembering your language choice.

NameProviderPurposeExpiryTypelang [x2]LinkedInRemembers the user's selected
language version of a
websiteSessionHTTPCookieConsentBulkSetting-#CookiebotEnables cookie consent
across multiple websitesPersistentHTMLloglevel [x4]AmazonMaintains settings and
outputs when using the Developer Tools Console on current session.PersistentHTML

These cookies collect information that is used either in aggregate form to help
us understand how our website and web-based interface are being used, how
effective our marketing campaigns are, or to help us customize our web-based
interface for you to enhance your experience.

NameProviderPurposeExpiryType__utm.gifGoogleGoogle Analytics Tracking Code that
logs details about the visitor's browser and
computer.SessionPixel__utmz [x9]Google Tag Manager
GoogleCollects data on where the user came from, what search engine was used,
what link was clicked and what search term was used. Used by Google
Analytics.8171 daysHTTP_ga [x2]Google
Google Tag ManagerRegisters a unique ID that is used to generate statistical
data on how the visitor uses the website.2 yearsHTTP_ga_# [x2]Google Tag
ManagerUsed by Google Analytics to collect data on the number of times a user
has visited the website as well as dates for the first and most recent visit. 2
yearsHTTP_gat [x2]GoogleUsed by Google Analytics to throttle request rate1
dayHTTP_gid [x2]GoogleRegisters a unique ID that is used to generate statistical
data on how the visitor uses the website.1
dayHTTPAnalyticsSyncHistoryLinkedInUsed in connection with data-synchronization
with third-party analysis service. 29 daysHTTP__utma [x8]GoogleCollects data on
the number of times a user has visited the website as well as dates for the
first and most recent visit. Used by Google Analytics.2
yearsHTTP__utmb [x8]GoogleRegisters a timestamp with the exact time of when the
user accessed the website. Used by Google Analytics to calculate the duration of
a website visit.1 dayHTTP__utmc [x8]GoogleRegisters a timestamp with the exact
time of when the user leaves the website. Used by Google Analytics to calculate
the duration of a website visit.SessionHTTP__utmt [x8]GoogleUsed to throttle the
speed of requests to the server.1 dayHTTPpersonalization_idTwitterThis cookie is
set by Twitter - The cookie allows the visitor to share content from the website
onto their Twitter profile. 2 yearsHTTP_clckMicrosoftCollects data on the user’s
navigation and behavior on the website. This is used to compile statistical
reports and heatmaps for the website owner.1 yearHTTPcollectGoogleUsed to send
data to Google Analytics about the visitor's device and behavior. Tracks the
visitor across devices and marketing
channels.SessionPixel_clskMicrosoftRegisters statistical data on users'
behaviour on the website. Used for internal analytics by the website operator. 1
dayHTTP_cltkMicrosoftRegisters statistical data on users' behaviour on the
website. Used for internal analytics by the website operator.
SessionHTML_fs_uid [x2]Google Tag Manager
AmazonThis cookie contains an ID string on the current session. This contains
non-personal information on what subpages the visitor enters – this information
is used to optimize the visitor's
experience.PersistentHTML_hjAbsoluteSessionInProgressHotjarThis cookie is used
to count how many times a website has been visited by different visitors - this
is done by assigning the visitor an ID, so the visitor does not get registered
twice.1 dayHTTP_hjFirstSeenHotjarThis cookie is used to determine if the visitor
has visited the website before, or if it is a new visitor on the website.1
dayHTTP_hjIncludedInPageviewSampleHotjarUsed to detect whether the user
navigation and interactions are included in the website’s data analytics. 1
dayHTTP_hjIncludedInSessionSampleHotjarRegisters data on visitors'
website-behaviour. This is used for internal analysis and website optimization.
1 dayHTTP_hjTLDTestHotjarRegisters statistical data on users' behaviour on the
website. Used for internal analytics by the website operator.
SessionHTTPexp_last_activitywww.infobip.comContains information on what date the
user last visited the website. Used to generate statistical data.1
yearHTTPexp_last_visitwww.infobip.comContains information on what date the user
last visited the website. Used to generate statistical data.1
yearHTTPexp_trackerwww.infobip.comContains information on what date the user
last visited the website. Used to generate statistical
data.SessionHTTPfs_uid [x2]edge.fullstory.com
fullstory.comThis cookie contains an ID string on the current session. This
contains non-personal information on what subpages the visitor enters – this
information is used to optimize the visitor's experience.1
yearHTTPbrowser_idLinkedInUsed to recognise the visitor's browser upon reentry
on the website.5 yearsHTTPslideshare.experimentsLinkedInUsed by SlideShare to
determine if the visitor is participating in a design
experiment.PersistentHTMLvuidVimeoCollects data on the user's visits to the
website, such as which pages have been read.2 yearsHTTPjserrors/1/#New
RelicPendingSessionPixel

Infobip may use third party cookies that collect information about your browsing
habits across websites in order to make advertising relevant to you and your
interests. Such ads are more valuable both for you and for the advertisers.

NameProviderPurposeExpiryTyperp.gifRedditNecessary for the implementation of the
Reddit.com's share-button function.SessionPixelbitoBeeswaxSets a unique ID for
the visitor, that allows third party advertisers to target the visitor with
relevant advertisement. This pairing service is provided by third party
advertisement hubs, which facilitates real-time bidding for advertisers.1
yearHTTPbitoIsSecureBeeswaxPresents the user with relevant content and
advertisement. The service is provided by third-party advertisement hubs, which
facilitate real-time bidding for advertisers.1 yearHTTPMUID [x2]MicrosoftUsed
widely by Microsoft as a unique user ID. The cookie enables user tracking by
synchronising the ID across many Microsoft domains.1
yearHTTPtuuidDemandBaseCollects visitor data related to the user's visits to the
website, such as the number of visits, average time spent on the website and
what pages have been loaded, with the purpose of displaying targeted ads.2
yearsHTTPtuuid_luDemandBaseContains a unique visitor ID, which allows
Bidswitch.com to track the visitor across multiple websites. This allows
Bidswitch to optimize advertisement relevance and ensure that the visitor does
not see the same ads multiple times. 2 yearsHTTPvalidateCookieDemandBaseUsed in
context with Account-Based-Marketing (ABM). The cookie registers data such as
IP-addresses, time spent on the website and page requests for the visit. This is
used for retargeting of multiple users rooting from the same IP-addresses. ABM
usually facilitates B2B marketing purposes.SessionPixelIDEGoogleUsed by Google
DoubleClick to register and report the website user's actions after viewing or
clicking one of the advertiser's ads with the purpose of measuring the efficacy
of an ad and to present targeted ads to the user.1
yearHTTPpagead/landing [x2]GoogleCollects data on visitor behaviour from
multiple websites, in order to present more relevant advertisement - This also
allows the website to limit the number of times that they are shown the same
advertisement. SessionPixelfrFacebookUsed by Facebook to deliver a series of
advertisement products such as real time bidding from third party advertisers.3
monthsHTTPtrFacebookUsed by Facebook to deliver a series of advertisement
products such as real time bidding from third party
advertisers.SessionPixelads/ga-audiencesGoogleUsed by Google AdWords to
re-engage visitors that are likely to convert to customers based on the
visitor's online behaviour across websites.SessionPixel_fbp [x2]FacebookUsed by
Facebook to deliver a series of advertisement products such as real time bidding
from third party advertisers.3 monthsHTTP_gcl_au [x2]Google Tag ManagerUsed by
Google AdSense for experimenting with advertisement efficiency across websites
using their services. 3 monthsHTTP_rdt_uuid [x2]RedditUsed to track visitors on
multiple websites, in order to present relevant advertisement based on the
visitor's preferences. 3 monthsHTTP_uetsid [x2]MicrosoftCollects data on visitor
behaviour from multiple websites, in order to present more relevant
advertisement - This also allows the website to limit the number of times that
they are shown the same advertisement. 1 dayHTTP_uetvid [x2]MicrosoftUsed to
track visitors on multiple websites, in order to present relevant advertisement
based on the visitor's preferences. 1 yearHTTPbcookieLinkedInUsed by the social
networking service, LinkedIn, for tracking the use of embedded services.2
yearsHTTPbscookieLinkedInUsed by the social networking service, LinkedIn, for
tracking the use of embedded services.2 yearsHTTPlidcLinkedInUsed by the social
networking service, LinkedIn, for tracking the use of embedded services.1
dayHTTPUserMatchHistoryLinkedInUsed to track visitors on multiple websites, in
order to present relevant advertisement based on the visitor's preferences. 29
daysHTTP_/ad/#/pixelQuoraCollects data on user behaviour and interaction in
order to optimize the website and make advertisement on the website more
relevant. SessionPixel_uetsid [x3]MicrosoftUsed to track visitors on multiple
websites, in order to present relevant advertisement based on the visitor's
preferences. PersistentHTML_uetsid_exp [x4]MicrosoftContains the expiry-date for
the cookie with corresponding name. PersistentHTML_uetvid [x3]MicrosoftUsed to
track visitors on multiple websites, in order to present relevant advertisement
based on the visitor's preferences.
PersistentHTML_uetvid_exp [x4]MicrosoftContains the expiry-date for the cookie
with corresponding name. PersistentHTML_session_idCrowdStores visitors'
navigation by registering landing pages - This allows the website to present
relevant products and/or measure their advertisement efficiency on other
websites. 13 daysHTTPVISITOR_INFO1_LIVEYouTubeTries to estimate the users'
bandwidth on pages with integrated YouTube videos.179
daysHTTPYSCYouTubeRegisters a unique ID to keep statistics of what videos from
YouTube the user has seen.SessionHTTPyt.innertube::nextIdYouTubeRegisters a
unique ID to keep statistics of what videos from YouTube the user has
seen.PersistentHTMLyt.innertube::requestsYouTubeRegisters a unique ID to keep
statistics of what videos from YouTube the user has
seen.PersistentHTMLyt-remote-cast-availableYouTubeStores the user's video player
preferences using embedded YouTube
videoSessionHTMLyt-remote-cast-installedYouTubeStores the user's video player
preferences using embedded YouTube
videoSessionHTMLyt-remote-connected-devicesYouTubeStores the user's video player
preferences using embedded YouTube
videoPersistentHTMLyt-remote-device-idYouTubeStores the user's video player
preferences using embedded YouTube
videoPersistentHTMLyt-remote-fast-check-periodYouTubeStores the user's video
player preferences using embedded YouTube
videoSessionHTMLyt-remote-session-appYouTubeStores the user's video player
preferences using embedded YouTube
videoSessionHTMLyt-remote-session-nameYouTubeStores the user's video player
preferences using embedded YouTube videoSessionHTMLCAdformUsed to check if the
user's browser supports cookies.30 daysHTTPuidAdformRegisters a unique user ID
that recognises the user's browser when visiting websites that use the same ad
network. The purpose is to optimise display of ads based on the user's movements
and various ad providers' bids for displaying user ads.2 monthsHTTPevents/1/#New
RelicPresents the user with relevant content and advertisement. The service is
provided by third-party advertisement hubs, which facilitate real-time bidding
for advertisers.SessionPixelSRM_BMicrosoftTracks the user’s interaction with the
website’s search-bar-function. This data can be used to present the user with
relevant products or services. 1 yearHTTPANONCHKMicrosoftRegisters data on
visitors from multiple visits and on multiple websites. This information is used
to measure the efficiency of advertisement on websites. 1
dayHTTPSMMicrosoftRegisters a unique ID that identifies the user's device during
return visits across websites that use the same ad network. The ID is used to
allow targeted ads.SessionHTTPvisitor/v200/svrGPeloqua.infobip.comCollects data
on user behaviour and interaction in order to optimize the website and make
advertisement on the website more relevant.
SessionPixelpagead/1p-user-list/#GoogleTracks if the user has shown interest in
specific products or events across multiple websites and detects how the user
navigates between sites. This is used for measurement of advertisement efforts
and facilitates payment of referral-fees between
websites.SessionPixel_gaexpGoogleThis cookie is used by Google Analytics to
determine if the visitor is involved in their marketing experiments.2
monthsHTTPELOQUAimg.en25.comRegisters a unique ID that identifies the user's
device upon return visits. Used for auto-populating forms and to validate if a
certain contact is registered to an email group.13
monthsHTTPoutbrain_cid_fetchOutbrainCollects data on the user’s navigation and
behavior on the website. This is used to compile statistical reports and
heatmaps for the website owner.1 dayHTTPutm_campaignwww.infobip.comCollects
information on user preferences and/or interaction with web-campaign content -
This is used on CRM-campaign-platform used by website owners for promoting
events or products.1 dayHTTPutm_contentwww.infobip.comUsed to send data to
Google Analytics about the visitor's device and behavior. Tracks the visitor
across devices and marketing channels.1
yearHTTPutm_mediumwww.infobip.comCollects information on user preferences and/or
interaction with web-campaign content - This is used on CRM-campaign-platform
used by website owners for promoting events or products.1
yearHTTPutm_sourcewww.infobip.comDetermines how the user accessed the website.
This information is used by the website operator in order to measure the
efficiency of their marketing. 1 yearHTTPutm_termwww.infobip.comDetermines how
the user accessed the website. This information is used by the website operator
in order to measure the efficiency of their marketing. 1
yearHTTPunifiedPixelOutbrainCollects data on the user’s navigation and behavior
on the website. This is used to compile statistical reports and heatmaps for the
website owner.SessionPixelep#SurveymonkeySaves user states across page requests
when completing a web-based survey.1 dayHTTPi/jotTwitter Inc.Sets a unique ID
for the visitor, that allows third party advertisers to target the visitor with
relevant advertisement. This pairing service is provided by third party
advertisement hubs, which facilitates real-time bidding for advertisers.
SessionPixelytidb::LAST_RESULT_ENTRY_KEYYouTubeStores the user's video player
preferences using embedded YouTube videoPersistentHTML

Unclassified cookies are cookies that we are in the process of classifying.

NameProviderPurposeExpiryType__IB_aud_FT [x2]Google Tag ManagerPending29
daysHTTP__IB_l_src_FT [x2]Google Tag ManagerPending29
daysHTTP__IB_lp_FT [x2]Google Tag ManagerPending8171
daysHTTP__IB_lp_ref_FT [x2]Google Tag ManagerPending8171
daysHTTP__IB_prod_FT [x2]Google Tag ManagerPending29 daysHTTP__test__ [x2]Google
Tag ManagerPendingSessionHTTPapt.sid [x2]web-sdk.aptrinsic.comPending1
dayHTTPapt.temp-# [x2]web-sdk.aptrinsic.comPending1
dayHTTPapt.uid [x2]web-sdk.aptrinsic.comPending1
yearHTTPapt.engagementSessionId [x8]web-sdk.aptrinsic.comPendingSessionHTMLPE-storage [x4]AmazonPendingPersistentHTMLd0239dfe-d74c-4d63-b6bf-8718d6c641b9_formStatuslivechat.infobip.comPendingPersistentHTMLd0239dfe-d74c-4d63-b6bf-8718d6c641b9_isWidgetOpened [x2]livechat.infobip.comPendingPersistentHTMLd0239dfe-d74c-4d63-b6bf-8718d6c641b9_lastReadMessageTimestamp [x2]livechat.infobip.comPendingPersistentHTMLc.gifMicrosoftPendingSessionPixel__IB_lpGoogle
Tag ManagerPending1 dayHTTP__IB_lp_refGoogle Tag ManagerPending1
dayHTTP_hjSession_#HotjarPending1 dayHTTP_hjSessionUser_#HotjarPending1
yearHTTPe22b4f05-d94d-4a45-8c03-dae85ae69572_isWidgetOpenedlivechat.infobip.comPendingPersistentHTMLe22b4f05-d94d-4a45-8c03-dae85ae69572_lastReadMessageTimestamplivechat.infobip.comPendingPersistentHTMLexp_stashidwww.infobip.comPendingSessionHTTPlanguageCodewww.infobip.comPendingPersistentHTMLli_fat_idLinkedInPending29
daysHTTPSignupOrigincf-cdn.infobip.comPending6
daysHTTPSignupReferrerAmazonPending1 dayHTTPSignupSourceAmazonPending1
dayHTTPSignupStorageGoogle Tag
ManagerPendingPersistentHTMLusr_srcwww.infobip.comPending1
dayHTTPe22b4f05-d94d-4a45-8c03-dae85ae69572_formStatuslivechat.infobip.comPendingPersistentHTMLapps/app-event-trackerZapierPendingSessionPixelapps/embed/widget/beacon.gifZapierPendingSessionPixelmng517ZapierPending1
dayHTTPzapforeversessionZapierPending1 yearHTTPzapidentityZapierPending1
yearHTTPzapsessionZapierPending6
daysHTTPIbLocaleportal-ny2.infobip.comPendingSessionHTTP

 [#IABV2_LABEL_PURPOSES#]  [#IABV2_LABEL_FEATURES#]  [#IABV2_LABEL_PARTNERS#]
[#IABV2_BODY_PURPOSES#]
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Cookie Policy

This Cookie Policy applies to the website and web-based interface, both operated
by the company INFOBIP LIMITED, with its registered office at the United
Kingdom, London EC4V 6BW, 5th Floor, 35-38 New Bridge Street, and registration
number 7085757 (“Infobip”, “we”, “us”, “our”, etc.).

 

Intro

In the spirit of transparency, this Cookie Policy (“Policy”) provides detailed
information about cookies and JavaScript libraries, how we use them, and how you
can manage them when you visit Infobip website (“website”) or Infobip web-based
interface (“web-based interface”).

Cookies make it easy and efficient for you to navigate and interact with the
Infobip website and Infobip web-based interface.

In addition to this Policy, further general information on how we use, store,
and keep your personal data secure, are provided in our Privacy Notice.


From time to time, we may update this Policy due to changes in applicable legal
framework, technology or our business model. If we do, we’ll notify you by
posting the Policy on our website with a new effective date, prior to the update
becoming effective.

 

Cookies & JavaScript libraries in general

Cookies are small text files that we place on your device (e.g. computer or
smartphone) when you visit our website and web-based interface. We will always
ask your consent to set cookies e.g., to remember your preferences or
personalize content that is more relevant to you. However, we won’t ask your
consent for cookies that are strictly necessary for specific functionalities of
our services, i.e. without which you wouldn’t be able to undertake certain
activities.

Javascript libraries are snippets of codes we run on website and web-based
interface that are executed when certain actions take place.

 

Types of cookies

Session cookies: these cookies remain in your browser during your browser
session only, i.e. until you leave the website or web-based interface.

Persistent cookies: these cookies remain in your browser for a set period of
time after the browser session expires (unless you delete them in advance).

First-party cookies: these cookies are created by us, that is the domain you are
visiting (i.e. the website displayed in the URL window).

Third-party cookies: these cookies are created by domains other than the one you
are visiting at the time.

 

Cookies used by Infobip

Infobip uses data collected by first party cookies, third party cookies and
JavaScript libraries set on our website and web-based interface to:  

- Improve your user experience by remembering choices you make

- Analyse the use of our products and services

- Deliver personalised experience Increase the overall performance

- Provide assistance during your visit and use of our products and services

- Assist us in our promotional and marketing activities

Cookies on our website and web-based interface are grouped into four categories
explained below.

 

Managing cookies

When you first visit our website or web-based interface you will see our Cookie
Declaration where you can manage your cookie settings. You can change or
withdraw your consent at any time (see "change your consent" below).

Information about procedure on how to enable, disable or remove cookies can be
found on your Internet browser provider’s website via your help screen.

Find out how to manage cookies on popular browsers:

- Google Chrome

- Microsoft Edge

- Mozilla Firefox

- Microsoft Internet Explorer

- Opera

- Apple Safari

To find information relating to other browsers, visit the browser developer's
website. To opt out of being tracked by Google Analytics across all websites,
visit http://tools.google.com/dlpage/gaoptout.

If you elect not to activate the cookies, or later to disable cookies, you may
still visit our website and web-based interface, but your ability to use some
features or areas of the website and web-based interface may be limited

 

Contact details

If you have any questions regarding this Policy, you may reach our Privacy team
and Data Protection Officer at data-protection-officer@infobip.com

 

Manage Infobip Cookies




Your consent applies to the following domains: partners.infobip.com,
startups.infobip.com, shift.infobip.com, shift.ib-host.com, infobip.com,
portal-ny2.infobip.com, portal-munm.infobip.com, portal.infobip.com,
portal2.infobip.com, www.infobip.com


Cookie declaration last updated on 26.12.21 by Cookiebot
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      Asia.
   
    * SMS
      
      Reach customers with the most dependable and widespread global messaging
      service
   
    * RCS
      
      Leverage the power of RCS business messaging
   
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      use daily
   
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      Build memorable, branded customer journeys
   
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      Connect with customers on their favorite search engine
   
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    * LINE
      
      Get closer to your customers with the most popular chat app in South East
      Asia.
   
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      Fast to implement, fully encrypted, simple to use
   
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      Maximize your website and app performance
   
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      service
   
    * RCS
      
      Leverage the power of RCS business messaging
   
    * WhatsApp Business
      
      Offer always-on support and send useful notifications to the app 2B people
      use daily
   
    * Viber for Business
      
      Build memorable, branded customer journeys
   
    * Google's Business Messages
      
      Connect with customers on their favorite search engine
   
    * Apple Messages for Business
      
      Connect with your customers on their favorite devices
   
    * LINE
      
      Get closer to your customers with the most popular chat app in South East
      Asia.
   
    * Telegram
      
      Fast to implement, fully encrypted, simple to use
   
    * Messenger
      
      Offer fast service at every touchpoint over the app 1.3 billion people
      connect on daily
   
    * Live Chat
      
      Maximize your website and app performance
   
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NEWS

INFOBIP CONTINUES EXPONENTIAL GROWTH JOURNEY WITH DEFINITIVE AGREEMENT TO
PURCHASE PEERLESS NETWORK AND RAISES ADDITIONAL $500M

Infobip adds muscle to offering in the US market, while also presenting a larger
distribution network for Peerless’ products and services.

Find out more


THE INFOBIP ADVANTAGE

 * PERSONALIZED OMNICHANNEL CUSTOMER CONNECTIONS
   
   Achieve deeper customer engagement across the widest selection of local and
   global channels, including: SMS, RCS, WhatsApp, voice, video, email and the
   most popular chat apps.

 * NO COMPROMISE DELIVERY
   
   By controlling the entire technology stack, Infobip delivers superior
   performance. We help you dynamically optimize your message journey to offer
   faster, more secure, and more reliable connections to your customers. All
   with complete transparency.

 * GLOBAL REACH, LOCAL PRESENCE
   
   Our 60+ offices around the world allow us to react faster and have everyday
   interactions with our customers. We provide 24/7 customer support, technical
   solutions in-line with needs and local requirements — based on proven best
   practices.

 * FULL STACK CUSTOMER ENGAGEMENT
   
   Deliver better outcomes for your business by enhancing your communications
   with fully integrated contact center, marketing automation, and chatbot
   building solutions informed by our customer data platform.

 * BUILT ON TRUST
   
   Our customers trust Infobip to deliver remarkable communication experiences
   that are locally and globally compliant, safe, and secure.

90%

of global call anonymization target met

View customer story

7.8%

increase in donor retention

View customer story

14X

higher sales

View customer story

10X

contact center cost reduction

View customer story

115%

increase in revenue

View customer story

INFOBIP IS A GREAT PARTNER BECAUSE OF THEIR ABILITY TO KEEP UP WITH OUR GLOBAL
GROWTH AND PROVIDE THE TYPE OF SERVICE WE NEED TO MEET OUR USERS’ DEMANDS. THE
MAIN ADVANTAGES OF WORKING WITH INFOBIP ARE THEIR FLEXIBILITY, THE CLIENT
SUCCESS MANAGEMENT AND SUPPORT TEAMS.

— Yoon Jung, Procurement Manager, UBER

INFOBIP PROVIDED THE BEST VALUE FOR MONEY AND OFFERED THE ARRAY OF SOLUTIONS WE
WERE LOOKING FOR, AS WELL AS A SET OF TOOLS TO IMPLEMENT AS OUR OPERATIONS
EXPANDED. WITH INFOBIP, AGILE SERVICE AND SUPPORT ARE GUARANTEED.

— Paula Costa, Marketing and Partnerships, UNICEF

WHEN WE AIRED THE CAMPAIGN, INFOBIP WAS THERE IN REAL-TIME, FOLLOWING EVERYTHING
THAT WAS GOING ON WITH THE BOT. WE HAD TO MAKE A BOT SCRIPT CHANGE IN THE MIDDLE
OF THE DAY, AND INFOBIP DID IT SUPERBLY QUICKLY, WITHOUT IMPACTING CONSUMER
INTERACTIONS.

— Mariana Gonçalo, Senior Marketing Manager, Unilever

ADDING WHATSAPP AS A CUSTOMER SERVICE CHANNEL PROVED TO BE A TREMENDOUS SUCCESS
– WE INCREASED OUR NPS SCORE BY 19% AND REDUCED THE COSTS ASSOCIATED WITH OUR
CONTACT CENTER BY 10-FOLD. THE CUSTOMERS LOVE IT – THEY USE IT FOUR TIMES MORE
THAN OTHER INSTANT COMMUNICATION CHANNELS.

— Ilya Schirov, Senior Vice President, Raiffeisenbank Russia

I AM VERY PLEASED WITH THE SUCCESS OF OUR RCS CAMPAIGNS AS THEY HAVE LED TO A
115% INCREASE IN OUR REVENUE. SWITCHING FROM SMS TO RCS HAS ALSO HELPED US
INCREASE CLICK-THROUGH RATES FROM 2% TO 20%.

— Rebeca González Huerta Senior Marketing Manager Loyalty and CRM, Club Comex



BLOGS, PRODUCT UPDATES AND MUCH MORE


LATEST UPDATES FROM INFOBIP



NEWS


INFOBIP CONTINUES EXPONENTIAL GROWTH JOURNEY WITH DEFINITIVE AGREEMENT TO
PURCHASE PEERLESS NETWORK AND RAISES ADDITIONAL $500M

POST


MOBILE MESSAGING TRENDS: WHAT WE LEARNED FROM CYBER WEEK 2021

NEWS


INFOBIP SUCCESSFULLY COMPLETES HIPAA ATTESTATION REINFORCING COMMITMENT TO DATA
PRIVACY AND SECURITY

NEWS


INFOBIP RELEASES 2020 CORPORATE SOCIAL RESPONSIBILITY REPORT

NEWS


JUNIPER RESEARCH RANKS INFOBIP MARKET LEADER IN MOBILE MESSAGING SPACE

NEWS


INFOBIP NAMED A LEADER IN THE 2021 IDC MARKETSCAPE FOR COMMUNICATIONS PLATFORM
AS A SERVICE

NEWS


INFOBIP ESTABLISHES HOLD IN US CLOUD COMMUNICATION SOFTWARE WITH OPENMARKET

NEWS


INFOBIP ACQUIRES SMS FIREWALL BUSINESS ANAM TO CREATE OUTSTANDING SECURE
MESSAGING SOLUTIONS FOR MOBILE OPERATORS

NEWS


INFOBIP FULL OFFERING OF CUSTOMER ENGAGEMENT AND SERVICE SOLUTIONS NOW AVAILABLE
ON MICROSOFT AZURE

DOWNLOADS


UNLOCK DIGITAL ENGAGEMENT OPPORTUNITIES WITH A CPAAS LEADER


THE WORLD’S MOST CONNECTED CLOUD 
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the number one choice to globally scale your customer communications – over any
channel.

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