citiretailservices.citibankonline.com Open in urlscan Pro
104.102.53.18 Public Scan

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Submitted URL:
https://l.info16.citi.com/rts/go2.aspx?h=4131553&tp=i-1NHD-Q4N-mNw-CLXoL4-1q-tpQq7-1c-4GOvk-CLXxIR-l94Mz0UUYn-2AU1Zc&x=%2F...
Effective URL:
https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=SEARS&desc=EMMP5DA34RZZ&cmp=EBAU_EMMP5DA34RZZ
Submission: On June 14 via manual (June 14th 2023, 3:17:23 pm UTC) from US — Scanned from DE

Form analysis
8 forms found in the DOM

POST

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  <header>
    <figure class="card_art"></figure>
  </header>
  <h2 data-popup-label="" data-entering-from="sign_on">Welcome to Your New Online Account.</h2>
  <h2 data-popup-label="" data-entering-from="registration">Welcome to Your New Online Account.</h2>
  <div data-popup-description="">
    <p data-entering-from="sign_on">Introducing a whole new experience built to give you more control over your card and your time.</p>
    <p data-entering-from="registration">Congratulations. Your account setup is complete. Now discover a whole new online account, built to give you more control over your card and your time.</p>
    <ul data-entering-from="sign_on">
      <li>Get around faster in an intuitive, clutter-free environment.</li>
      <li>Log in from anywhere with a design optimized for any device.</li>
      <li>Manage your account your way with all the features you enjoyed before—and more.</li>
    </ul>
    <ul data-entering-from="registration">
      <li>Get around faster in an intuitive, clutter-free environment.</li>
      <li>Log in from anywhere with a design optimized for any device.</li>
      <li>Manage your account your way with all the features you enjoyed before—and more.</li>
    </ul>
    <p data-adblocker-info="">Note: If your browser has an ad blocker installed, you may want to turn it off now to enjoy the full site.</p>
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  <section data-form-buttons="">
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    <button type="button" data-button-type="cancel" data-role="button" data-rel="back" class="alternate">No, Thanks</button>
  </section>
  <input type="hidden" class="extraField" name="XXX_Extra" value="ce3a57fb677de7ac33877f377e">
</form>

POST undefined

<form data-form-id="sign_on" action="undefined" method="POST" autocomplete="off" novalidate="novalidate">
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  <div class="field">
    <label for="user_id_2"><span>User ID</span><span class="spoken_error"></span></label>
    <div class="ui-input-text ui-body-inherit ui-corner-all ui-shadow-inset">
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        data-validate="not_empty: Please enter your User ID to sign on. || too_few_characters: Your User ID must be five to 50 characters in length. || user_id: Please try again. Certain special characters are not allowed." data-mask="user_id"
        aria-required="true">
    </div><span data-error-flag-for="user_id_2" data-aria-hidden="true" aria-hidden="true" class="error_flag"></span>
  </div>
  <div class="remember_me">
    <div class="ui-checkbox"><label for="remember_me_2" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-checkbox-off"><span>Remember My User ID</span></label><input type="checkbox" id="remember_me_2" name="rememberMe" value="on"></div>
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  <div class="field">
    <label for="password_3"><span>Password</span><span class="spoken_error"></span></label>
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    </div>
  </div>
  <button type="submit" data-role="none" data-processing="Processing" class="featured">Sign On</button>
</form>

POST ../../

<form data-form-id="sign_off" action="../../" method="POST" autocomplete="off" role="form" novalidate="novalidate">
  <input type="hidden" name="processName" value="{{attr:processName}}" data-aria-hidden="true" aria-hidden="true">
  <section>
    <h1>SIGN OFF</h1>
    <p data-popup-label="">Are you sure you want to sign off?</p>
  </section>
  <section data-form-buttons="">
    <button type="submit" data-role="button" aria-label="Close this dialog, sign off and go to Sears® site." class="default ui-btn ui-shadow ui-corner-all">Sign Off</button>
    <button type="button" data-button-type="cancel" data-role="button" data-rel="back" aria-label="" class="alternate ui-btn ui-shadow ui-corner-all">Cancel</button>
  </section>
  <input type="hidden" class="extraField" name="XXX_Extra" value="ce3a57fb677de7ac33877f377e" data-aria-hidden="true" aria-hidden="true">
</form>

POST ../../

<form data-form-id="sign_off" action="../../" method="POST" autocomplete="off" role="form" novalidate="">
  <input type="hidden" name="processName" value="{{attr:processName}}" data-aria-hidden="true" aria-hidden="true">
  <h1 data-popup-label="">Your Session Is About to Time Out</h1>
  <p data-popup-description="">If you remain inactive, we will sign you out to protect your information.</p>
  <section data-form-buttons="">
    <button type="button" data-button-type="cancel" data-role="button" data-rel="back" aria-label="Close this dialog and stay active." class="default ui-btn ui-shadow ui-corner-all">Stay Active</button>
    <button type="submit" data-role="button" aria-label="Close this dialog, sign off and go to Sears® site." class="alternate ui-btn ui-shadow ui-corner-all">Sign Off</button>
  </section>
  <input type="hidden" class="extraField" name="XXX_Extra" value="ce3a57fb677de7ac33877f377e" data-aria-hidden="true" aria-hidden="true">
</form>

POST ../../

<form data-form-id="proactive_chat" action="../../" method="POST" autocomplete="off" role="form" novalidate="true">
  <input type="hidden" name="fek" value="fek" data-aria-hidden="true" aria-hidden="true">
  <input type="hidden" name="ei" value="ei" data-aria-hidden="true" aria-hidden="true">
  <div></div>
  <h1>Welcome to Virtual Guide</h1>
  <h2 data-popup-label="">Can we help you today?</h2>
  <section data-form-buttons="">
    <button type="button" data-button-type="submit" data-role="button" class="default ui-btn ui-shadow ui-corner-all">Yes, Please</button>
    <button type="button" data-button-type="cancel" data-role="button" data-rel="back" aria-label="Decline COVA and return to page" class="alternate ui-btn ui-shadow ui-corner-all">No, Thanks</button>
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  <input type="hidden" class="extraField" name="XXX_Extra" value="ce3a57fb677de7ac33877f377e" data-aria-hidden="true" aria-hidden="true">
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POST ../../

<form data-form-id="site_info" action="../../" method="POST" autocomplete="off" role="form" novalidate="true">
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  <input type="hidden" name="ei" value="ei" data-aria-hidden="true" aria-hidden="true">
  <h2 data-popup-label="">If you have experienced financial hardship as a result of COVID-19, log in to send us a secure message by selecting the Topic “COVID-19 Payment Waiver Request”</h2>
  <section data-form-buttons="">
    <button type="button" data-button-type="submit" data-role="button" class="default ui-btn ui-shadow ui-corner-all">Yes, Please</button>
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  </section>
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POST ../../

<form data-form-id="quit" action="../../" method="POST" autocomplete="off" role="form" novalidate="">
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POST

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  <div class="ui-checkbox"><input type="checkbox" id="acceptUpgradeAgreement" name="acceptUpgradeAgreement"><label for="acceptUpgradeAgreement" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-checkbox-off">I have read and agree to all
      of the Agreements outlined above, including all of the (Required)&nbsp;<span class="spoken_error"></span></label></div>
  <span id="display_error_for_tnc_click" data-error-flag-for="acceptUpgradeAgreement" class="hidden"> <em></em><em>You must open the Terms and Conditions and select the checkbox to enable the UPGRADE NOW button.</em></span>
  <section data-form-buttons="">
    <button type="submit" aria-label="Upgrade Now" data-role="button" class="default ui-btn ui-shadow ui-corner-all" disabled="disabled">Upgrade Now</button>
    <!-- this comment must be left to ensure proper spacing for buttons-->
    <button type="button" aria-label="Decline Upgrade" data-role="button" data-button-type="cancel" class="alternate ui-btn ui-shadow ui-corner-all">Decline Upgrade</button>
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  <button type="button" data-role="button" data-button-type="remind" class="undecorated ui-btn ui-shadow ui-corner-all">Ask Me Later</button>
  <input type="hidden" class="extraField" name="XXX_Extra" value="ce3a57fb677de7ac33877f377e" data-aria-hidden="true" aria-hidden="true">
</form>

Text Content

WELCOME TO YOUR NEW ONLINE ACCOUNT.


WELCOME TO YOUR NEW ONLINE ACCOUNT.

Introducing a whole new experience built to give you more control over your card
and your time.

Congratulations. Your account setup is complete. Now discover a whole new online
account, built to give you more control over your card and your time.

 * Get around faster in an intuitive, clutter-free environment.
 * Log in from anywhere with a design optimized for any device.
 * Manage your account your way with all the features you enjoyed before—and
   more.

 * Get around faster in an intuitive, clutter-free environment.
 * Log in from anywhere with a design optimized for any device.
 * Manage your account your way with all the features you enjoyed before—and
   more.

Note: If your browser has an ad blocker installed, you may want to turn it off
now to enjoy the full site.

Take the Tour No, Thanks

Skip to Main Content
Local AdStore LocatorCredit OffersHelp & ContactProfileSign OnQuitSign Off
Sears Card®: Log In or Apply

mm raster_main


SIGN ON

User ID

Remember My User ID
Password

Sign On

Retrieve User ID

Reset Password

Register Your CardTo help protect your identity, please change your password
every 60 to 90 days.

SIGN ON


NOT A CARDHOLDER? 

Apply Now
 
mm promotional_link




CONTACT

Sears Card® SearsCharge PLUSSM Card Sears Home Improvement Account℠ Sears
Mastercard® The Great Indoors Gold MasterCard®
   CONTACT
 * CONTACT Sears Card®
 * CONTACT SearsCharge PLUSSM Card
 * CONTACT Sears Home Improvement Account℠
 * CONTACT Sears Mastercard®
 * CONTACT The Great Indoors Gold MasterCard®


CONTACT US BY PHONE.

1-800-917-7700


24 hours a day, 7 days a week

ADDITIONAL PHONE NUMBERS

 * Technical Assistance
   1-800-815-7701
 * For TTY: Use 711 or other Relay Service
 * Outside the U.S., Canada and Puerto Rico, Call Collect
   1-800-437-3277


CONTACT US BY MAIL.



Sears Private Label General Inquiries
P.O. Box 6286
Sioux Falls, SD 57117-6286



PAYMENT ADDRESSES

Sears Consumer Payments P.O. Box 9001055 Louisville, KY  40290-1055

PO Box 70604
Philadelphia, PA 19176-0604





Sears Consumer Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213




CONTACT US BY PHONE.

1-800-917-7700

24 hours a day, 7 days a week

ADDITIONAL PHONE NUMBERS

 * Technical Assistance
   1-800-815-7701
 * For TTY: Use 711 or other Relay Service
 * Outside the U.S., Canada and Puerto Rico, Call Collect
   1-800-437-3277


CONTACT US BY MAIL.



Sears General Inquiries
P.O. Box 6286
Sioux Falls, SD 57117-6286



PAYMENT ADDRESSES

Sears Consumer Payments
P.O. Box 9001055
Louisville, KY 40290-1055





Sears Consumer Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213




CONTACT US BY PHONE.

1-800-366-3817

24 hours a day, 7 days a week

ADDITIONAL PHONE NUMBERS

 * Technical Assistance
   1-800-815-7701
 * For TTY: Use 711 or other Relay Service
 * Outside the U.S., Canada and Puerto Rico, Call Collect
   1-800-437-3277


CONTACT US BY MAIL.



Sears General Inquiries
P.O. Box 6286
Sioux Falls, SD 57117-6286



PAYMENT ADDRESSES

Sears Consumer Payments
P.O. Box 9001055
Louisville, KY 40290-1055





Sears Consumer Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213




CONTACT US BY PHONE.

1-800-669-8488

24 hours a day, 7 days a week

ADDITIONAL PHONE NUMBERS

 * Technical Assistance
   1-800-815-7701
 * For TTY: Use 711 or other Relay Service
 * Outside the U.S., Canada and Puerto Rico, Call Collect
   1-800-437-3277


CONTACT US BY MAIL.



Sears Mastercard General Inquiries
P.O. Box 6286
Sioux Falls, SD 57117-6286



PAYMENT ADDRESSES

Sears Consumer Payments
P.O. Box 9001055
Louisville, KY 40290-1055





Sears Consumer Express Payments
Attn: Consumer Payment Dept.
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213




CONTACT US BY PHONE.

1-800-823-7879

24 hours a day, 7 days a week

ADDITIONAL PHONE NUMBERS

 * Technical Assistance
   1-800-815-7701
 * For TTY: Use 711 or other Relay Service
 * Outside the U.S., Canada and Puerto Rico, Call Collect
   1-800-437-3277


CONTACT US BY MAIL.



Sears MasterCard General Inquiries
P.O. Box 6286
Sioux Falls, SD 57117-6286



PAYMENT ADDRESSES

Sears Consumer Payments
P.O. Box 78051
Phoenix, AZ  85062-8051





Sears Consumer Express Payments
Attn: Consumer Payment Dept.
6716 Grade Ln STE 910
Louisville, KY 40213



contact us


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Site Map
 | 
PrivacyLink opens in a new window.
 | 
Notice at CollectionLink opens Notice at Collection in a new window
 | 
Do Not Sell or Share My Personal InformationLink opens Do Not Sell or Share My
Personal Information in a new window
 | 
AccessibilityLink opens in a new window.
 | 
Site TermsLink opens in a new window.
 | 
Credit Report DisputeLink opens Credit Report Dispute information in a new
window.
 | 
sears.comLink opens in a new window.
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ENROLL IN PAPERLESS STATEMENTS AND LETTERS

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checkbox.


ENROLLMENT IN CREDIT CARD PAPERLESS STATEMENTS AND E-COMMUNICATIONS

We send cardholders various types of legal notices, including notices of
increases or decreases in credit lines, privacy notices, account updates and
statements. Currently, we can provide some of these legal notices, including
statements, electronically. We are working towards being able to provide all of
these legal notices electronically. When we are able to provide all legal
notices electronically, we will notify you by email. In the meantime, if you
choose to receive legal notices electronically, you will need to monitor both
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UPDATING EMAIL ADDRESS



We will send notifications regarding the availability of your statement online
and legal notices to the email address you provided to us until you contact us
to change it. It is your responsibility to update promptly any changes in this
information. If your email address changes, please update it through Account
Online or call us at the number on the back of your card.


CREDIT CARD PAPERLESS STATEMENTS AND E-COMMUNICATIONS AUTHORIZATION

I agree to receive my billing statements and other legal notices electronically
as available. I understand that when I receive an electronic notice it will
replace a paper copy. I also understand that I will need to check both my U.S.
postal mailbox and email inbox for legal notices until you let me know by email
that all legal notices will be sent electronically.

You will receive paperless notifications at the email address currently
associated with your account.






PAPERLESS STATEMENTS AND LETTERS

To enroll in paperless for your account, start by reading the terms and
conditions below. You are agreeing to receive your statements electronically
only and some of your legal notices electronically only.


ENROLLMENT IN CREDIT CARD PAPERLESS STATEMENTS AND E-COMMUNICATIONS

We send cardholders various types of legal notices, including notices of
increases or decreases in credit lines, privacy notices, account updates and
statements. Currently, we can provide some of these legal notices, including
statements, electronically. We are working towards being able to provide all of
these legal notices electronically. When we are able to provide all legal
notices electronically, we will notify you by email.

In the meantime, if you choose to receive legal notices electronically, you will
need to monitor both your U.S. postal mailbox and your email inbox for legal
notices.

To receive your legal notices electronically, your computer must be capable of
printing or storing email, web pages and documents in PDF format and your
browser must meet minimum system requirements.


MINIMUM SYSTEM REQUIREMENTS

Your privacy and security are important to us. That is why we require you to use
a browser with 128-bit security encryption to proceed with your application.
This protection helps to ensure that the information you send and receive will
remain confidential.


GETTING PAPER COPIES

If you choose to receive legal notices and statements electronically and then
want a paper notice, call us at the number on the back of your card and we will
mail it to you.


UPDATING EMAIL ADDRESS

We will send notifications regarding the availability of your statement online
and legal notices to the email address you provided to us until you contact us
to change it. It is your responsibility to update promptly any changes in this
information. If your email address changes, please update it through Account
Online or call us at the number on the back of your card.


CREDIT CARD PAPERLESS STATEMENTS AND E-COMMUNICATIONS AUTHORIZATION

I agree to receive my billing statements and other legal notices electronically
as available. I understand that when I receive an electronic notice it will
replace a paper copy. I also understand that I will need to check both my U.S.
postal mailbox and email inbox for legal notices until you let me know by email
that all legal notices will be sent electronically.

You will receive paperless notifications at the email address currently
associated with your account.




YOUR SESSION IS ABOUT TO TIME OUT

If you remain inactive, we will sign you out to protect your information.

Stay Active Sign Off



WELCOME TO VIRTUAL GUIDE


CAN WE HELP YOU TODAY?

Yes, Please No, Thanks



IF YOU HAVE EXPERIENCED FINANCIAL HARDSHIP AS A RESULT OF COVID-19, LOG IN TO
SEND US A SECURE MESSAGE BY SELECTING THE TOPIC “COVID-19 PAYMENT WAIVER
REQUEST”

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You should:

 * Review the current Citibank Vulgar Language Policy.
 * Make your User ID and Password two distinct entries.
 * Make your User ID and Password different from the Security Word you provided
   when you applied for your card.
 * Use phrases that combine spaces and words (i.e., "An apple a day"). NOTE: 1
   space only between each word or character.

You should not:

 * Use your name.
 * Use multiple consecutive spaces.
 * Use more than three consecutive or sequential digits unless your User ID is
   an email address (i.e. 1111 or 1234).
 * Use a single word that can be found in the dictionary.
 * Use something readily identifiable, such as your name, birthday, spouse or
   child's name, Social Security Number, phone number or street address. These
   can be traced directly to you and are easy for potential hackers to guess.
 * Use letters or numbers that are near each other on the keyboard (i.e. hjkl;).
 * Share your information with anyone — ever.

Need more suggestions? Have some fun and try one of these formulas:

 * Choose a meaningful phrase with 6-8 words in it (e.g. we bought our home 9
   years ago) and take the first character of each word to make your password:
   wboh9ya.
 * Insert two digits into a word (e.g. Decem51ber).
 * Replace the vowels or other letters in a short phrase with numbers or other
   characters.
 * Misspell a word, drop some letters, add other characters, or make up crazy
   words using symbols instead of vowels or consonants.
 * Drop the vowels in a long word (e.g. ‘corporation’ would be crptn). Even
   better, add some numbers (e.g. 2crptn9).




YOUR UPGRADE IS RIGHT THIS WAY

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WHAT TO EXPECT WITH YOUR NEW UPGRADE

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DEVICE REQUIREMENTS

We can electronically provide you the To get these electronically your device
must be capable of printing or storing web pages and/or PDFs and your browser
must have 128-bit security. If you want to request a paper copy of these
disclosures you can call Sears Card® at 1-800-917-7700 and we will mail them to
you at no charge.

AGREEMENTS

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I have read and agree to all of the Agreements outlined above, including all of
the (Required) 
You must open the Terms and Conditions and select the checkbox to enable the
UPGRADE NOW button.
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EMAIL ADDRESS POLICY


EMAIL PRIVACY

At Citi Cards, we are dedicated to protecting your privacy. We want you to feel
comfortable about giving us your email address. The following Email Policy was
developed to help you understand how we use email and what your choices are.







HOW WE USE EMAIL

When you give us your email address, we may then send you emails on a variety of
subjects, such as:
• General notices or important news about your account (rest assured your
account number would never be included)
• Updates on special deals and offers that might interest you
• Opportunities to provide feedback or complete online surveys, so you can tell
us what you think.





YOUR CHOICES

We believe you should be able to choose what kinds of information you receive.
Thus, if you do not want to receive marketing material by email, just indicate
your preference on your email profile. If you do so, please note that you could
continue to receive some marketing information until your request is processed.

 


IMPORTANT NOTE:

Please keep in mind that Citi reserves the right to continue to notify you by
email regarding your account.

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