landing.inflowcx.com Open in urlscan Pro
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Submitted URL: https://cd0b204.na1.hubspotlinks.com/Ctc/49+113/cd0b204/VWvfHN6k2_VTW8K-HSh6kw7MpW5GRJ1L5hydlzN61zzT25nXHsW50kH_H6lZ3n7W7KCzlw3LXrF0W...
Effective URL: https://landing.inflowcx.com/7-25-24-humanizing-the-patient-experience-in-a-digital-world?utm_campaign=Q3%202024%20Webinars&u...
Submission: On July 15 via api from US — Scanned from DE

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Text Content

Fireside Chat


HUMANIZING THE PATIENT EXPERIENCE IN A DIGITAL WORLD


HUMANIZING THE PATIENT EXPERIENCE IN A DIGITAL WORLD


THURSDAY, JULY 25, 2024 | 10:00 - 10:30 AM PST 

Join InflowCX, an Amplix company, and Five9 for an informative session as we
discuss the pivotal role of effective communication in transforming the patient
experience (CX) within healthcare settings. As the healthcare landscape becomes
increasingly patient-centric, understanding and addressing the communication
needs of patients is crucial for delivering exceptional care and enhancing
patient satisfaction. 

Key Highlights:

 * The Role of Communication in Patient Satisfaction: Learn how effective
   communication can significantly improve patient satisfaction and loyalty.
 * Cultivating a Communication Strategy: Discover techniques to enhance patient
   experience in your contact center through better communication practices.
 * Best Practices for Patient-Centric Experience: Explore actionable strategies
   to ensure every patient interaction is centered around their needs and
   experiences.

Don't miss this opportunity to gain valuable knowledge from industry experts and
take away practical insights to elevate the patient experience.

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PANELISTS

Kate Dougherty

Senior Solutions Engineer, InflowCX

Roni Jamesmeyer

Senior Director of Product Marketing - Healthcare, Five9


RESOURCES

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CENTER

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