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Submitted URL: http://ascensiadiabetes.ca/orders-canada
Effective URL: https://www.ascensiadiabetes.ca/orders-canada/
Submission: On December 21 via manual from CA — Scanned from CA

Form analysis 2 forms found in the DOM

GET /search-result/

<form class="searchForm" role="search" method="get" action="/search-result/">
  <div id="refactoredSearch" class="search-desktop refactoredNavbarDesktopSearch" style="padding:10px;">
    <div class="search-desktop-input-wrap refactoredNavbarDesktopSearchInputWrap">
      <input type="search" name="term" class="search-desktop-input refactoredNavbarDesktopSearchInput" maxlength="25" placeholder="Search">
    </div>
    <div class="search-button-new-wrap refactoredNavbarbutton-new-wrap">
      <button class="btn country-mobile-btn" style="display:none"> </button>
      <span class="glyphicon glyphicon-menu-down search-button-new refactoredNavbarbutton-new" style="color:#fff"></span>
    </div>
  </div>
</form>

GET /search-result/

<form class="searchFormMobile" role="search" method="get" action="/search-result/">
  <div class="search-desktop refactoredNavbarDesktopSearch refactoredNavbarMobileSearch" style="padding:10px;">
    <div class="search-desktop-input-wrap refactoredNavbarDesktopSearchInputWrap">
      <input type="search" name="term" class="search-desktop-input refactoredNavbarDesktopSearchInput" maxlength="25" placeholder="Search">
    </div>
    <div class="search-button-new-wrap refactoredNavbarMobilebutton-new-wrap">
      <button class="btn country-mobile-btn" style="display:none"> </button>
      <span class="glyphicon glyphicon-menu-down search-button-new refactoredNavbarbutton-new" style="color:#fff"></span>
    </div>
  </div>
</form>

Text Content

 * Français
   * Français

For Healthcare Professionals
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 * Products
   
   * Meters
     
     * CONTOUR NEXT GEN
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     * Contour Next One
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     * CONTOUR NEXT LINK 2.4
     * CONTOUR NEXT LINK 2.4
     * Others
       
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
     * Others
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
   * Meters
     * CONTOUR NEXT GEN
     * CONTOUR NEXT GEN
     * Contour Next One
     * Contour Next One
     * CONTOUR NEXT EZ
     * CONTOUR NEXT EZ
     * CONTOUR NEXT LINK 2.4
     * CONTOUR NEXT LINK 2.4
     * Others
       
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
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     * Others
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
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   * STRIPS
     
     * CONTOUR NEXT TEST STRIPS
     * CONTOUR NEXT TEST STRIPS
   * STRIPS
     * CONTOUR NEXT TEST STRIPS
     * CONTOUR NEXT TEST STRIPS
   * Lancing Devices
     
     * MICROLET NEXT
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   * App & Solutions
     
     * CONTOUR DIABETES APP
     * CONTOUR DIABETES APP
     * Glucocontro.online
     * Glucocontro.online
   * App & Solutions
     * CONTOUR DIABETES APP
     * CONTOUR DIABETES APP
     * Glucocontro.online
     * Glucocontro.online
   * Switch to contour next
   * Switch to contour next
 * Products
   * Meters
     
     * CONTOUR NEXT GEN
     * CONTOUR NEXT GEN
     * Contour Next One
     * Contour Next One
     * CONTOUR NEXT EZ
     * CONTOUR NEXT EZ
     * CONTOUR NEXT LINK 2.4
     * CONTOUR NEXT LINK 2.4
     * Others
       
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
     * Others
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
   * Meters
     * CONTOUR NEXT GEN
     * CONTOUR NEXT GEN
     * Contour Next One
     * Contour Next One
     * CONTOUR NEXT EZ
     * CONTOUR NEXT EZ
     * CONTOUR NEXT LINK 2.4
     * CONTOUR NEXT LINK 2.4
     * Others
       
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
     * Others
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
   * STRIPS
     
     * CONTOUR NEXT TEST STRIPS
     * CONTOUR NEXT TEST STRIPS
   * STRIPS
     * CONTOUR NEXT TEST STRIPS
     * CONTOUR NEXT TEST STRIPS
   * Lancing Devices
     
     * MICROLET NEXT
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   * Lancing Devices
     * MICROLET NEXT
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   * App & Solutions
     
     * CONTOUR DIABETES APP
     * CONTOUR DIABETES APP
     * Glucocontro.online
     * Glucocontro.online
   * App & Solutions
     * CONTOUR DIABETES APP
     * CONTOUR DIABETES APP
     * Glucocontro.online
     * Glucocontro.online
   * Switch to contour next
   * Switch to contour next
 * About Diabetes
 * About Diabetes
 * About Us
 * About Us
 * Support
   
   * FAQ
   * FAQ
   * HOW-TO VIDEOS
   * HOW-TO VIDEOS
   * Register a meter
   * Register a meter
   * Discover Yves' story
   * Discover Yves' story
   * CONTACT US
   * CONTACT US
 * Support
   * FAQ
   * FAQ
   * HOW-TO VIDEOS
   * HOW-TO VIDEOS
   * Register a meter
   * Register a meter
   * Discover Yves' story
   * Discover Yves' story
   * CONTACT US
   * CONTACT US
 * Free meter offer
 * Free meter offer


 * 
 * Products
   
   * Meters
     
     * CONTOUR NEXT GEN
     * CONTOUR NEXT GEN
     * Contour Next One
     * Contour Next One
     * CONTOUR NEXT EZ
     * CONTOUR NEXT EZ
     * CONTOUR NEXT LINK 2.4
     * CONTOUR NEXT LINK 2.4
     * Others
       
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
     * Others
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
   * Meters
     * CONTOUR NEXT GEN
     * CONTOUR NEXT GEN
     * Contour Next One
     * Contour Next One
     * CONTOUR NEXT EZ
     * CONTOUR NEXT EZ
     * CONTOUR NEXT LINK 2.4
     * CONTOUR NEXT LINK 2.4
     * Others
       
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
     * Others
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
   * STRIPS
     
     * CONTOUR NEXT TEST STRIPS
     * CONTOUR NEXT TEST STRIPS
   * STRIPS
     * CONTOUR NEXT TEST STRIPS
     * CONTOUR NEXT TEST STRIPS
   * Lancing Devices
     
     * MICROLET NEXT
     * MICROLET NEXT
   * Lancing Devices
     * MICROLET NEXT
     * MICROLET NEXT
   * App & Solutions
     
     * CONTOUR DIABETES APP
     * CONTOUR DIABETES APP
     * Glucocontro.online
     * Glucocontro.online
   * App & Solutions
     * CONTOUR DIABETES APP
     * CONTOUR DIABETES APP
     * Glucocontro.online
     * Glucocontro.online
   * Switch to contour next
   * Switch to contour next
 * Products
   * Meters
     
     * CONTOUR NEXT GEN
     * CONTOUR NEXT GEN
     * Contour Next One
     * Contour Next One
     * CONTOUR NEXT EZ
     * CONTOUR NEXT EZ
     * CONTOUR NEXT LINK 2.4
     * CONTOUR NEXT LINK 2.4
     * Others
       
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
     * Others
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
   * Meters
     * CONTOUR NEXT GEN
     * CONTOUR NEXT GEN
     * Contour Next One
     * Contour Next One
     * CONTOUR NEXT EZ
     * CONTOUR NEXT EZ
     * CONTOUR NEXT LINK 2.4
     * CONTOUR NEXT LINK 2.4
     * Others
       
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
     * Others
       * CONTOUR NEXT
       * CONTOUR NEXT
       * CONTOUR NEXT LINK
       * CONTOUR NEXT LINK
   * STRIPS
     
     * CONTOUR NEXT TEST STRIPS
     * CONTOUR NEXT TEST STRIPS
   * STRIPS
     * CONTOUR NEXT TEST STRIPS
     * CONTOUR NEXT TEST STRIPS
   * Lancing Devices
     
     * MICROLET NEXT
     * MICROLET NEXT
   * Lancing Devices
     * MICROLET NEXT
     * MICROLET NEXT
   * App & Solutions
     
     * CONTOUR DIABETES APP
     * CONTOUR DIABETES APP
     * Glucocontro.online
     * Glucocontro.online
   * App & Solutions
     * CONTOUR DIABETES APP
     * CONTOUR DIABETES APP
     * Glucocontro.online
     * Glucocontro.online
   * Switch to contour next
   * Switch to contour next
 * About Diabetes
 * About Diabetes
 * About Us
 * About Us
 * Support
   
   * FAQ
   * FAQ
   * HOW-TO VIDEOS
   * HOW-TO VIDEOS
   * Register a meter
   * Register a meter
   * Discover Yves' story
   * Discover Yves' story
   * CONTACT US
   * CONTACT US
 * Support
   * FAQ
   * FAQ
   * HOW-TO VIDEOS
   * HOW-TO VIDEOS
   * Register a meter
   * Register a meter
   * Discover Yves' story
   * Discover Yves' story
   * CONTACT US
   * CONTACT US
 * Free meter offer
 * Free meter offer
   For Healthcare Professionals Login

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ASCENSIA DIABETES CARE CANADA INC. STANDARD TERMS AND CONDITIONS


ALL ORDERS ARE SUBJECT TO ALL INSTRUCTIONS TERMS AND CONDITIONS SET OUT HEREIN
AND AVAILABILITY OF PRODUCT.




PAYMENT TERMS

The net selling price, applicable taxes and other charges (if any) are payable
within 30 days from invoice date, with a 1% discount available if payment is
remitted within ten (10) days from invoice date, unless otherwise specified.




PRICES:

All prices are subject to change without notice. All orders will be filled at
prevailing prices in effect at the time the order is processed.




MINIMUM ORDER POLICY

Minimum order value for Retail Customers $2,000 net.
Minimum order value for Wholesalers and Distributors $2,000 net.
Minimum order value for hospitals $500 net.
All prices are subject to change without notice and orders cannot be combined
with any other Ascensia Diabetes Care Canada Inc. products to meet minimum order
requirement.




DELIVERY

The price for product includes delivery to customer’s location. There will be no
reduction of price of product should a customer decide to receive product from
Ascensia Diabetes Care Canada Inc.’s shipping location
All orders will be shipped prepaid, by a carrier chosen by Ascensia Diabetes
Care Canada Inc. If a customer requests a more expensive mode of delivery, any
additional costs associated with such request, will be assumed by the customer,
unless otherwise agreed, and paid for as herein stated.




GOODS ELIGIBLE FOR CREDIT

 

 1. Goods/Products returned to Ascensia Diabetes Care Canada Inc. within 12
    months after the expiry date, are eligible to receive a credit at 95% of
    original purchase price.
    
    
 2. Original purchase price of Goods that have been paid for and shipped in
    error or received by customer damaged, will be credited to customer,
    provided that customer has notified Ascensia Diabetes Care Canada Inc. of
    such an error or damage within 5 business days of receipt of the goods and
    proper storage and transportation history documentation is submitted with
    the returned goods. Product must be shipped back to Ascensia Diabetes Care
    Canada Inc. in the same condition it was
    received.
    
    
 3. No refunds will be provided. Only customer credits for future use of
    Ascensia Diabetes Care Canada Inc. product purchase will be provided.
    
    


ITEMS NOT ELIGIBLE FOR CREDIT

 

 1.  All goods received for return prior to expiration date.
     
     
 2.  Goods returned more than 12 months past expiry date.
     
     
 3.  Goods returned without authorization from Ascensia Diabetes Care Canada
     Inc.
     
     
 4.  Goods sold on a non-returnable basis.
     
     
 5.  Open packages but may be returned for destruction.
     
     
 6.  Goods defaced or marked by customer.
     
     
 7.  Items damaged by fire, smoke, heat or water resulting from fire or other
     insurable hazards damaged or otherwise outside the control of Ascensia
     Diabetes Care Canada Inc.
     
     
 8.  Goods damaged upon receipt or shipped in error, where the customer has not
     informed Ascensia Diabetes Care Canada Inc. of the damage or the error
     within 5 business days of receipt.
     
     
 9.  Product not obtained directly from Ascensia Diabetes Care Canada Inc. This
     includes product purchased through a wholesaler or distributor and product
     obtained through diverted or other means, including product obtained from
     outside of Canada. Such product should be returned to the original shipping
     location. In cases where source of purchase is in question, it will be the
     customer’s responsibility to provide reasonable proof of purchase.
     
     
 10. Product disposed of by the customer unless specifically pre-approved by
     Ascensia Diabetes Care Canada Inc.
     
     
 11. Goods marked “Professional Sample”, “Professional Package”, “Clinical Trial
     Package” or with similar markings or special labels.
     
     


INCOMPLETE OR DAMAGED SHIPMENT

Any claims pertaining to incomplete, damage or loss to Product, in transit must
be clearly recorded on the delivery slip of the shipping company at the time the
goods are received by Customer; otherwise no claim will be considered by
Ascensia Diabetes Care Canada Inc. A copy of the bill of lading must accompany
the claim for credit and must be sent to Customer Service within 5 business
days. The customer must retain the original copy of the bill of lading.




RETURN PROCEDURE

Authorization number for returns must be obtained by phoning the Ascensia
Diabetes Care Canada Inc. Customer Service Department at: 1-833-226-8778,
via email
@ ordserv.canada@ascensia.com or via an Ascensia Diabetes Care Canada Inc.
Territory Business Sales Representative.
Non-direct accounts will receive authorization and credit through the wholesaler
or distributor where the goods were originally purchased.
Ascensia Diabetes Care Canada Inc. Representatives cannot authorize the return
of products other than those of Ascensia Diabetes Care Canada Inc.
Returns should have the authorization number indicated on the outside of the
package and be shipped to Ascensia Diabetes Care Canada Inc. Freight Prepaid,
unless otherwise authorized:

Ascensia Diabetes Care Canada Inc.
109 Summerlea Road.
Brampton, ON
L6T 4P6
Attention: Return Goods Department

Customers are recommended to include with each shipment, a listing of the
products returned along with matching lot numbers for easy identification.
Returns, which are not eligible for credit, will not be returned to the
customer.




PROHIBITION ON EXPORTS

The Product(s) provided by Ascensia Diabetes Care Canada Inc. to customers are
for sale in Canada only. Ascensia Diabetes Care Canada Inc. expects that under
no circumstances will the customers seek other customers, establish any branch,
or maintain any distribution depot outside of the Territory (ie. Canada) with
respect to the Product(s). The customer shall not sell or deliver the Product(s)
outside the Territory and the customer agrees that it will take the steps to
prevent such sales and delivery. If Ascensia Diabetes Care Canada Inc. becomes
aware of such sales and delivery by the customer, Ascensia Diabetes Care Canada
Inc. reserves its right to withhold further supplies of Ascensia Diabetes Care
Canada Inc. product to that customer.




REPORTING OF PURCHASE DATA

Ascensia Diabetes Care Canada Inc. customers who are distributors or wholesalers
are required to report all sales of Ascensia Diabetes Care Canada Inc. products
(including historical sales data) to Ascensia Diabetes Care Canada Inc. or to
any third party designated by Ascensia Diabetes Care Canada Inc. to receive,
process and deliver this sales information to Ascensia Diabetes Care Canada Inc.
Reports are to be provided in a format and at such intervals as instructed by
Ascensia Diabetes Care Canada Inc. in writing from time to time. The information
received by Ascensia Diabetes Care Canada Inc. or its designee shall be held in
confidence and used solely by Ascensia Diabetes Care Canada Inc. for the
management of its trade terms and sales policies in compliance with applicable
laws. Ascensia Diabetes Care Canada Inc. may also use such information to comply
with applicable laws and regulations including, but not limited to, withdrawals
or recalls required or requested by an agency or regulatory body or, in its sole
discretion, by Ascensia Diabetes Care Canada Inc. should Ascensia Diabetes Care
Canada Inc. deem a withdrawal or recall or field action necessary for any reason
whatsoever.

 

Canada


CONTACT

The company that brings you CONTOUR® products has a new name. Introducing
Ascensia Diabetes Care.
2920 Matheson Blvd East – Suite 201, Mississauga, Ontario, L4W 5R6
Tel: 1-800-268-7200


LEGAL

 * Français
 * Trademarks
 * General Conditions of Use
 * Privacy Statement
 * Accessibility
 * Contact us
 * Sitemap
 * Phone Compatibility List
 * Report a compliance incident


SOCIAL



©2023 Ascensia Diabetes Care Canada Inc.





 

Canada

The company that brings you CONTOUR® products has a new name. Introducing
Ascensia Diabetes Care.
2920 Matheson Blvd East – Suite 201, Mississauga, Ontario, L4W 5R6
Tel: 1-800-268-7200

 * Français
 * Trademarks
 * General Conditions of Use
 * Privacy Statement
 * Accessibility
 * Contact us
 * Sitemap
 * Phone Compatibility List
 * Report a compliance incident



©2023 Ascensia Diabetes Care Canada Inc.