www.mscdirect.com
Open in
urlscan Pro
45.223.165.254
Public Scan
Submitted URL: https://links.em.mscdirect.com/els/v2/We97BvjEavsj/UVFSSGdocUM0ck5tZ1NNRjI2bUpiRkVHTTZkcXZtbHArZFhjaTg2V3BZNC9ORkVkdjl1WFhxYkwx...
Effective URL: https://www.mscdirect.com/customer-service/contact-msc?sp_rid=bWFydGhhLmxvemFub0BwYWNjYXIuY29tS0&sp_mid=47258215
Submission: On August 22 via api from US — Scanned from DE
Effective URL: https://www.mscdirect.com/customer-service/contact-msc?sp_rid=bWFydGhhLmxvemFub0BwYWNjYXIuY29tS0&sp_mid=47258215
Submission: On August 22 via api from US — Scanned from DE
Form analysis
7 forms found in the DOMName: searchForm — GET /browse/tn/
<form name="searchForm" id="searchForm" method="get" action="/browse/tn/"
onsubmit="if(typeof validateSearchForm=='function'){validateSearchForm(this);}if((document.getElementById('siteSearchInput').value=='' || document.getElementById('siteSearchInput').value=='By Keyword, Part #, Mfr #, Competitor part #, Customer part #, SDS' || document.getElementById('siteSearchInput').value=='Keyword or Part Number') && document.getElementById('pageLabelInputHidden').value=='' ){return false;}"
class="inline-block w-full lg:w-3/4 2xl:w-712 3xl:w-840 relative" autocomplete="off">
<label for="" class="sr-only">Search</label>
<input type="hidden" name="searchterm" id="siteSearchInputHidden" value="">
<input type="hidden" name="hdrsrh" id="hdrsrhId" value="true">
<input type="hidden" name="pagelabel" id="pageLabelInputHidden" value="">
<input type="hidden" name="contentPath" id="contentPathInputHidden" value="">
<input type="hidden" name="rd" value="k">
<input type="text" id="siteSearchInput" maxlength="150" placeholder="Search by keyword or part number..."
class="hover:border-gray-600 text-sm lg:text-base focus:outline-none border focus:border-gray-600 h-16 lg:h-16 rounded-full w-full 3xl:w-840 2xl:w-712 xl:w-full my-6 mr-2 border-gray-400 box-border pl-6 pr-12" title="" value="">
<div id="icon_clear" class="tw-hidden absolute cursor-pointer text-monochromes-DEFAULT w-4 h-4 top-7 right-0 my-4 mr-4 lg:mr-6 right-12" style="display: none;"><i class="fal fa-times opacity-75"></i></div>
<button type="submit" id="goButton" class="absolute top-5 right-0 my-4 mr-4 top-1 focus:outline-none hover:border-gray-600 focus:border-gray-600 w-10 h-10 lg:inline-block">
<i class="fas fa-search"></i>
</button>
</form>
Name: userLogonForm — POST /Logon
<form name="userLogonForm" id="deskuserLogonForm" action="/Logon" method="post"><input type="hidden" name="fromHeader" value="true"> <input type="hidden" name="langId" value="-1"> <input type="hidden" name="storeId" value="10054"> <input
type="hidden" name="catalogId" value="10001"> <input type="hidden" id="searchTermHiddenAttribute" disabled="disabled" name="searchterm" value=""> <input type="hidden" id="hdrsrhHiddenAttribute" disabled="disabled" name="hdrsrh" value="true">
<input type="hidden" id="forwardURL" name="URL" value="MyAccountView">
<input type="hidden" name="reLogonURL" value="LogonForm">
<input type="hidden" name="appLogin" value="Y">
<div>
<label for="hdrUsername" class="sr-only">Username </label>
<div class="relative">
<i class="fas fa-user absolute m-4 text-gray-600"></i>
<input type="text" placeholder="Username" class="p-2 pl-10 pr-6 focus:outline-none hover:border-gray-600 focus:border-gray-600 border border-gray-400 box-border rounded-lg w-full" id="deskhdrUsername" name="logonId" title="Username"
tabindex="11" maxlength="50" autocomplete="off">
</div>
<span class="block text-gray-600 text-sm text-right mt-2 mb-4 font-normal">
<a href="/ForgotUsernameView">Forgot Username?</a>
</span>
</div>
<div>
<label for="hdrPassword" class="sr-only">Password </label>
<div class="relative">
<i class="fas fa-lock absolute m-4 text-gray-600"></i>
<input type="password" placeholder="Password" class="p-2 pl-10 pr-6 focus:outline-none hover:border-gray-600 focus:border-gray-600 border border-gray-400 box-border rounded-lg w-full" name="logonPassword" id="deskhdrPassword" tabindex="12"
maxlength="50" autocomplete="off">
</div>
<span class="block text-gray-600 text-sm text-right mt-2 font-normal">
<a href="/ForgotPasswordView">Forgot Password?</a>
</span>
</div>
<div class="flex items-center rememberusercheckbox">
<input type="checkbox" id="deskhdrRememberUsername" name="RememberUsername" value="true" tabindex="13" class="border border-gray-400 box-border h-5 w-5 mr-2"> <label class="text-sm" for="deskhdrRememberUsername">Remember me</label>
</div>
<button type="submit" id="deskhdrInSearchGoButton" tabindex="14" class="focus:outline-none btn btn-primary w-full rounded-full tracking-tight mt-4 mb-6 py-2 bg-gradient-to-r from-primary-accent-1 to-primary-DEFAULT">Sign In</button>
</form>
Name: userLogonForm — POST /Logon
<form name="userLogonForm" id="mobileuserLogonForm" action="/Logon" method="post"><input type="hidden" name="fromHeader" value="true"> <input type="hidden" name="langId" value="-1"> <input type="hidden" name="storeId" value="10054"> <input
type="hidden" name="catalogId" value="10001"> <input type="hidden" id="searchTermHiddenAttribute" disabled="disabled" name="searchterm" value=""> <input type="hidden" id="hdrsrhHiddenAttribute" disabled="disabled" name="hdrsrh" value="true">
<input type="hidden" id="forwardURL" name="URL" value="MyAccountView">
<input type="hidden" name="reLogonURL" value="LogonForm">
<input type="hidden" name="appLogin" value="Y">
<div>
<label for="hdrUsername" class="sr-only">Username </label>
<div class="relative">
<i class="fas fa-user absolute m-4 text-gray-600"></i>
<input type="text" placeholder="Username" class="p-3 pl-10 pr-6 focus:outline-none hover:border-gray-600 focus:border-gray-600 border border-gray-400 box-border rounded-lg w-full" id="mobilehdrUsername" name="logonId" title="Username"
tabindex="11" maxlength="50" autocomplete="off">
</div>
<span class="block text-gray-600 text-sm text-right mt-2 mb-4 font-normal">
<a href="/ForgotUsernameView">Forgot Username?</a>
</span>
</div>
<div>
<label for="hdrPassword" class="sr-only">Password </label>
<div class="relative">
<i class="fas fa-lock absolute m-4 text-gray-600"></i>
<input type="password" placeholder="Password" class="p-3 pl-10 pr-6 focus:outline-none hover:border-gray-600 focus:border-gray-600 border border-gray-400 box-border rounded-lg w-full" name="logonPassword" id="mobilehdrPassword" tabindex="12"
maxlength="50" autocomplete="off">
</div>
<span class="block text-gray-600 text-sm text-right mt-2 font-normal">
<a href="/ForgotPasswordView">Forgot Password?</a>
</span>
</div>
<div class="flex font-normal rememberusercheckbox">
<input type="checkbox" id="mobihdrRememberUsername" name="RememberUsername" value="true" tabindex="13" class="border border-gray-400 box-border h-5 w-5 mr-2"> <label class="text-sm" for="mobihdrRememberUsername">Remember me</label>
</div>
<button type="submit" id="mobilehdrInSearchGoButton" tabindex="14" class="focus:outline-none btn btn-primary w-full rounded-full tracking-tight mt-8 mb-14 py-4 bg-gradient-to-r from-primary-accent-1 to-primary-DEFAULT">Sign In</button>
</form>
POST /OrderItemAdd
<form class="quickOrderPad" method="post" action="/OrderItemAdd">
<input type="hidden" name="langId" value="-1">
<input type="hidden" name="storeId" value="10054">
<input type="hidden" name="catalogId" value="10001">
<input type="hidden" name="orderId" value=".">
<input type="hidden" name="URL" value="ShoppingCartView">
<input type="hidden" name="errorViewName" value="LargeOrderPadView">
<input type="hidden" name="item" value="">
<input type="hidden" name="addLineCount" id="addLineCount" value="5">
<p id="QuickOrderPadAddItemsErrorDiv" class="hidden">
<span>Please add at least one part #.</span>
</p>
<p id="QuickOrderPadAddItemsQtyErrorDiv" class="hidden">
<span id="QuickOrderPadAddItemsQtyErrorPara">Please enter valid partnumber and quantity.</span>
</p>
<div class="flex mb-3 qop-row quickOrderItem">
<input type="hidden" name="pattrName_1" value="orderSource">
<input type="hidden" name="pattrValue_1" value="MO">
<label for="userEnteredPartnumber1" class="sr-only">Part Number</label>
<input type="text" rel="Part #" class="px-6 py-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 border rounded-lg border-gray-400 box-border w-48 qop-input qop-item-number itemNumber part" placeholder="Part #" value="Part #"
id="userEnteredPartnumber1" name="userEnteredPartnumber_1" title="Part #" autocomplete="off">
<label for="quantity1" class="sr-only">Quantity</label>
<input type="text" rel="Qty" class="px-6 py-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 border rounded-lg border-gray-400 border border-gray-400 box-border w-20 ml-3 qty qop-input qop-item-qty" placeholder="Qty" value="Qty"
id="quantity1" name="quantity_1" maxlength="5" title="Qty" autocomplete="off" onkeypress="javascript:return isNumberKey(event);">
<div class="absolute bg-white left-0 quickOrderTypeAheadDisplay shadow-xl typeAheadDisplay w-48 z-10 top-100" style="display: none;"></div>
</div>
<div class="flex mb-3 qop-row quickOrderItem">
<input type="hidden" name="pattrName_2" value="orderSource">
<input type="hidden" name="pattrValue_2" value="MO">
<label for="userEnteredPartnumber1" class="sr-only">Part Number</label>
<input type="text" rel="Part #" class="px-6 py-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 border rounded-lg border-gray-400 box-border w-48 qop-input qop-item-number itemNumber part" placeholder="Part #" value="Part #"
id="userEnteredPartnumber2" name="userEnteredPartnumber_2" title="Part #" autocomplete="off">
<label for="quantity1" class="sr-only">Quantity</label>
<input type="text" rel="Qty" class="px-6 py-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 border rounded-lg border-gray-400 border border-gray-400 box-border w-20 ml-3 qty qop-input qop-item-qty" placeholder="Qty" value="Qty"
id="quantity2" name="quantity_2" maxlength="5" title="Qty" autocomplete="off" onkeypress="javascript:return isNumberKey(event);">
<div class="absolute bg-white left-0 quickOrderTypeAheadDisplay shadow-xl typeAheadDisplay w-48 z-10 top-100" style="display: none;"></div>
</div>
<div class="flex mb-3 qop-row quickOrderItem">
<input type="hidden" name="pattrName_3" value="orderSource">
<input type="hidden" name="pattrValue_3" value="MO">
<label for="userEnteredPartnumber1" class="sr-only">Part Number</label>
<input type="text" rel="Part #" class="px-6 py-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 border rounded-lg border-gray-400 box-border w-48 qop-input qop-item-number itemNumber part" placeholder="Part #" value="Part #"
id="userEnteredPartnumber3" name="userEnteredPartnumber_3" title="Part #" autocomplete="off">
<label for="quantity1" class="sr-only">Quantity</label>
<input type="text" rel="Qty" class="px-6 py-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 border rounded-lg border-gray-400 border border-gray-400 box-border w-20 ml-3 qty qop-input qop-item-qty" placeholder="Qty" value="Qty"
id="quantity3" name="quantity_3" maxlength="5" title="Qty" autocomplete="off" onkeypress="javascript:return isNumberKey(event);">
<div class="absolute bg-white left-0 quickOrderTypeAheadDisplay shadow-xl typeAheadDisplay w-48 z-10 top-100" style="display: none;"></div>
</div>
<div class="flex mb-3 qop-row quickOrderItem">
<input type="hidden" name="pattrName_4" value="orderSource">
<input type="hidden" name="pattrValue_4" value="MO">
<label for="userEnteredPartnumber1" class="sr-only">Part Number</label>
<input type="text" rel="Part #" class="px-6 py-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 border rounded-lg border-gray-400 box-border w-48 qop-input qop-item-number itemNumber part" placeholder="Part #" value="Part #"
id="userEnteredPartnumber4" name="userEnteredPartnumber_4" title="Part #" autocomplete="off">
<label for="quantity1" class="sr-only">Quantity</label>
<input type="text" rel="Qty" class="px-6 py-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 border rounded-lg border-gray-400 border border-gray-400 box-border w-20 ml-3 qty qop-input qop-item-qty" placeholder="Qty" value="Qty"
id="quantity4" name="quantity_4" maxlength="5" title="Qty" autocomplete="off" onkeypress="javascript:return isNumberKey(event);">
<div class="absolute bg-white left-0 quickOrderTypeAheadDisplay shadow-xl typeAheadDisplay w-48 z-10 top-100" style="display: none;"></div>
</div>
<div class="flex mb-3 qop-row quickOrderItem">
<input type="hidden" name="pattrName_5" value="orderSource">
<input type="hidden" name="pattrValue_5" value="MO">
<label for="userEnteredPartnumber1" class="sr-only">Part Number</label>
<input type="text" rel="Part #" class="px-6 py-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 border rounded-lg border-gray-400 box-border w-48 qop-input qop-item-number itemNumber part" placeholder="Part #" value="Part #"
id="userEnteredPartnumber5" name="userEnteredPartnumber_5" title="Part #" autocomplete="off">
<label for="quantity1" class="sr-only">Quantity</label>
<input type="text" rel="Qty" class="px-6 py-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 border rounded-lg border-gray-400 border border-gray-400 box-border w-20 ml-3 qty qop-input qop-item-qty" placeholder="Qty" value="Qty"
id="quantity5" name="quantity_5" maxlength="5" title="Qty" autocomplete="off" onkeypress="javascript:return isNumberKey(event);">
<div class="absolute bg-white left-0 quickOrderTypeAheadDisplay shadow-xl typeAheadDisplay w-48 z-10 top-100" style="display: none;"></div>
</div>
<button id="qop-button" type="submit" class="btn btn-primary w-full rounded-full tracking-tight mt-8 mb-6 py-2 bg-gradient-to-r from-primary-accent-1 to-primary-DEFAULT focus:outline-none">Add to Cart</button>
<a href="javascript:loadLargeOrderPad();" class="block font-bold text-primary-DEFAULT text-center">Large Order Pad</a>
</form>
POST SendMail
<form class="ui form" id="submitQueryForm" method="post" action="SendMail" enctype="multipart/form-data">
<input type="hidden" name="process" value="ContactUs">
<div class="field">
<label for="First Name">First Name <span class="req">*</span></label>
<input type="text" name="firstName" class="req_field form_first_name" maxlength="25" id="firstName" placeholder="First Name">
</div>
<div class="field">
<label for="Last Name">Last Name <span class="req">*</span></label>
<input type="text" name="lastName" class="req_field form_last_name" maxlength="25" id="lastName" placeholder="Last Name">
</div>
<div class="field">
<label for="Your Email Address">Your Email Address <span class="req">*</span>
</label>
<input type="email" name="emailAddress" class="req_field form_email" maxlength="150" id="emailAddress" placeholder="Your Email Address">
</div>
<div class="field">
<label for="Reason for Email">Reason for Email (select one) <span class="req">*</span></label>
<select name="queryCategory" id="queryCategory">
<option value="novalue">Please Select</option>
<option value="Customer Service Questions">Customer Service Questions</option>
<option value="Executive Offices">Executive Offices</option>
<option value="General Feedback">General Feedback</option>
<option value="Government Sales">Government Sales</option>
<option value="International Sales">International Sales</option>
<option value="National Accounts">National Accounts</option>
<option value="Orders">Orders</option>
<option value="Privacy">Privacy</option>
<option value="Quotes / Special Orders">Quotes / Special Orders</option>
<option value="Returns and Credits">Returns and Credits</option>
<option value="Technical Product Inquiries">Technical Product Inquiries</option>
<option value="Website Help and Feedback">Website Help and Feedback</option>
</select>
</div>
<div class="field">
<label for="Subject">Subject <span class="req">*</span></label>
<input type="text" name="emailSubject" class="req_field form_emailSubject" maxlength="255" id="emailSubject" placeholder="Your Email Subject">
</div>
<div class="field">
<label for="Your Message">Your Message <span class="req">*</span></label>
<textarea id="message" name="message" class="your_message req_field form_text" maxlength="1000" placeholder="Sample Text"></textarea>
<div class="your_message_options"><span id="charNum">1000 characters left.</span>
</div>
</div>
<div class="field">
<div class="form_actions">
<input type="button" id="clear-form-btn" class="ui button primary" value="Clear Form">
<input type="button" id="send-mail" class="ui primary button send_email" value="Send Email">
</div>
</div>
<div class="ui modal small" id="send_email_popup">
<div class="content scrolling">
<div class="ui green message right-margin-10"><i class="check circle icon green large"></i>Your email has been sent!</div>
<p>Please allow one business day for a response.</p>
<p>If your email is regarding an emergency or time-sensitive request, you are welcome to contact our eCommerce Customer Care Team toll-free at <a href="tel:1-800-645-7270">1-800-645-7270</a> for additional assistance.</p>
<button data-fancybox-close="" class="ui button primary fancy-box-ok" style="margin-left:45%">OK</button>
</div>
</div>
<div class="ui modal small" id="send_email_err_popup">
<div class="content scrolling">
<div class="ui red message right-margin-10"><i class="remove circle icon red large"></i>There was a problem while sending your email!</div>
<p>Please try again after some time.</p>
<p>If your email is regarding an emergency or time-sensitive request, you are welcome to contact our eCommerce Customer Care Team toll-free at <a href="tel:1-800-645-7270">1-800-645-7270</a> for additional assistance.</p>
<button data-fancybox-close="" class="ui button primary fancy-box-ok" style="margin-left:45%">OK</button>
</div>
</div>
</form>
POST //www.pages03.net/mscmarketing/signupnew/Signup
<form method="post" action="//www.pages03.net/mscmarketing/signupnew/Signup" class="mb-8 sm:order-first" pageid="6236432" siteid="212070" parentpageid="6236431" onsubmit="return emailSignupNewFooter(this);" target="signup-frame-footer">
<div class="relative">
<input type="text" name="EmailAddress" placeholder="Enter email for exclusive deals" onblur="if(this.value=='') this.value='Enter email for exclusive deals'" onfocus="if(this.value =='Enter email for exclusive deals') this.value=''"
class="md:mr-2 focus:outline-none hover:border-gray-600 focus:border-gray-600 text-sm lg:text-base p-3 w-full w-auto md:w-300 border relative text-xs text-left align-middle px-6 border-solid border-gray-300 rounded-full">
<input type="hidden" name="Email">
<button
class="focus:outline-none bg-gradient-to-r from-primary-accent-1 to-primary-DEFAULT rounded-md absolute xl:relative lg:relative md:relative right-0 border border-solid border-transparent text-white p-3 px-6 lg:px-8 xl:px-8 md:px-8 text-center align-top btn btn-primary font-bold text-base rounded-full"><span
class="tw-hidden md:block xl:block lg:block">Subscribe</span><span class="xl:tw-hidden lg:tw-hidden md:tw-hidden"><i class="fas fa-arrow-right"></i> </span></button>
<input type="hidden" name="formSourceName" value="StandardForm">
<input type="hidden" name="sp_exp" value="yes">
<iframe id="signup-frame-footer" name="signup-frame-footer" style="display: none;"></iframe>
</div>
</form>
POST //www.pages03.net/mscmarketing/signupnew/Signup
<form method="post" action="//www.pages03.net/mscmarketing/signupnew/Signup" class="mb-8 sm:order-first" pageid="6236432" siteid="212070" parentpageid="6236431" onsubmit="return emailSignupFooter(this);" target="signup-frame-footer">
<div class="relative">
<input type="text" class="focus:outline-none focus:shadow-outline focus:border-blue-300 text-sm lg:text-base p-3 w-full lg:w-300 border relative text-xs text-left align-middle px-10 border-solid border-gray-300 rounded-full" name="EmailAddress"
placeholder="Enter email for exclusive deals">
<input type="hidden" name="Email">
<button
class="bg-gradient-to-r from-primary-accent-1 to-primary-DEFAULT rounded-md absolute xl:relative lg:relative md:relative right-0 border border-solid border-transparent text-white p-3 px-6 lg:px-8 xl:px-8 md:px-8 text-center align-top btn btn-primary font-bold text-base rounded-full"><span
class="tw-hidden md:block xl:block lg:block">Subscribe</span><span class="xl:tw-hidden lg:tw-hidden md:tw-hidden"><i class="fas fa-arrow-right"></i> </span></button>
<input type="hidden" name="formSourceName" value="StandardForm">
<input type="hidden" name="sp_exp" value="yes">
</div>
</form>
Text Content
Home Products Solutions Resources Special Offers Catalogs Better MRO Order Pad Help About Us Sign In Committed to helping you with supply chain needs during COVID-19. Learn More. Live Chat Please enter a search value * * * Search * Help * 1-800-645-7270 * Live Chat * Help Center * About Us * Sign In Username Forgot Username? Password Forgot Password? Remember me Sign In Don't have an account? Register * Cart Help 24/7 Customer Care * 1-800-645-7270 * Live Chat * Help Center * About Us Welcome Username Forgot Username? Password Forgot Password? Remember me Sign In Don't have an account? Register * Products * All Products * Shop By Brand * New Products * Exclusive Brands * Request a Quote * Clearance * Featured * COVID-19 Essentials * Innovation * Metalworking * Safety * All Products * Shop By Brand * New Products * Exclusive Brands * Request a Quote * Clearance * Featured * IN STOCK Essentials * Metalworking * Safety * Solutions * All Solutions * MachineMax Pro * MSC MillMax * Techmate * MRO GO * Inventory Management * Case Studies * Safety * ResaleLink * In-Plant Solutions * eProcurement * Industries * Machinery * Automotive * Medical * Government * Aerospace * Education * National Accounts * All Solutions * MSC MillMax * MRO GO * Inventory Management * Case Studies * Safety * ResaleLink * Industries * Machinery * Automotive * Medical * Government * Aerospace * Education * National Accounts * Resources * All Resources * COVID-19 Response * Emergency Preparedness * Buying Guides * Access Your Account * Lean Environment * Machinery Team * Metalworking Resources * Safety * Total Tool Solutions * All Resources * COVID-19 Response * Emergency Preparedness * Buying Guides * Access Your Account * Lean Environment * Machinery Team * Metalworking Experts * Tooling U-SME Training * Safety * Special Offers * All Special Offers * Web Specials * Clearance * Sales Flyers * Rebates * All Special Offers * Web Deals * Clearance * Sales Flyers * Rebates * Catalogs * All Catalogs * Big Book * Safety * Seasonal * Hand & Power Tools * Heat Stress * Safety Guidebook * All Catalogs * Big Book * Safety * Seasonal * Abrasives & Grinders * Cold Stress * Fleet Maintenance * Hand & Power Tools * Shipping & Packaging * Better MRO * All Better MRO * Metalworking * Safety * Forums * All Better MRO * Metalworking * Safety * Forums * Notifications * All Notifications * My Pending Approvals * VMI Carts * Quotes Order Pad Quick Order Pad Please add at least one part #. Please enter valid partnumber and quantity. Part Number Quantity Part Number Quantity Part Number Quantity Part Number Quantity Part Number Quantity Add to Cart Large Order Pad Save on orders over $99*. ENTER CODE: M99H CLICK TO APPLY ▶✔ PROMO APPLIED CUSTOMER SERVICE Contact Us MSC Locations Invoicing/Credit Periodic Billing Legal Notices Modern Slavery Act Transparency Sponsorship / Donation Requests Locate SDS Privacy Policy California Privacy Policy Return Policy Conflict Minerals Policy Sales Tax Exemption Forms Shipping Options Terms and Conditions of Sale Website Terms of Use Customer Service Menu Contact Us MSC Locations Invoicing/Credit Periodic Billing Legal Notices Modern Slavery Act Transparency Sponsorship / Donation Requests Locate SDS Privacy Policy California Privacy Policy Return Policy Conflict Minerals Policy Sales Tax Exemption Forms Shipping Options Terms and Conditions of Sale Website Terms of Use CONTACT MSC Let us know how we're doing! Our dedicated eCommerce Customer Care representatives are available Monday through Friday (7am - 10pm ET). General customer service is available Monday through Friday 7am-11pm ET and Saturday 8am-5pm ET. * Our email addresses are not secured to receive credit card information. For your protection please do not send any sensitive information including credit card numbers. If you would like to place an order with a credit card, please use www.mscdirect.com or call our customer service team at 1-800-645-7270. Any credit card information received through this e-mail address will be destroyed upon receipt without action. We apologize for the inconvenience; your protection is paramount. Email Phone Chat Mail First Name * Last Name * Your Email Address * Reason for Email (select one) * Please Select Customer Service Questions Executive Offices General Feedback Government Sales International Sales National Accounts Orders Privacy Quotes / Special Orders Returns and Credits Technical Product Inquiries Website Help and Feedback Subject * Your Message * 1000 characters left. Your email has been sent! Please allow one business day for a response. If your email is regarding an emergency or time-sensitive request, you are welcome to contact our eCommerce Customer Care Team toll-free at 1-800-645-7270 for additional assistance. OK There was a problem while sending your email! Please try again after some time. If your email is regarding an emergency or time-sensitive request, you are welcome to contact our eCommerce Customer Care Team toll-free at 1-800-645-7270 for additional assistance. OK General customer service: 1-800-645-7270 Website and eCommerce related questions: 1-800-753-7970 Fax: 1-800-255-5067 Servicio al cliente en español: 1-800-753-7922 Sales (Spanish only): 1-800-753-7922 Government Team: 1-800-MSC-4GOV (1-800-672-4468) Government Fax: 1-800-477-6857 International Sales Phone: 1-888-880-2048 (within the United States) International Sales Phone: 001-248-200-4420 (outside the United States) International Sales Fax: 001-248-200-4045 In Puerto Rico: 1-800-432-4044 In Mexico: 001-800-217-3351 In Mexico Fax: 001-956-412-8131 MSC Machinery Inquiries can call: Machinery Sales: 1-800-331-1110 Machinery Parts: 1-800-753-7975 Machinery Service: 1-800-753-7995 Chat with MSC! We're here to help - if you have any questions about our full line of products please login to chat with our customer service representatives or metalworking experts. After logging in click "Chat" at the top of any page to begin! Login to Chat with MSC Now! Chat with MSC Now! Don't have an account? Not a problem, you can quickly register here. By Mail MSC Industrial Supply 75 Maxess Road Melville, NY 11747-3151 Remittance Address If you would like to mail in a payment, please send it to: MSC Industrial Direct, Co Inc P O Box 953635 St. Louis, MO 63195-3635 About MSC Events Press Releases Investor Relations Corporate Social Responsibility Career Opportunities See More Customer Service Contact Us MSC Locations Return Policy Shipping Options Website Terms of Use Help & Support FAQs SDS & Regulatory Documents Invoicing & Credit Become a Supplier See Less Subscribe Site Map | Terms and Conditions of Sale | Privacy Policy © 2000 - 2022 MSC Industrial Direct Co., Inc. All Rights Reserved About MSC Events Press Releases Investor Relations Community Relations Career Opportunities See More Customer Service Contact Us MSC Locations Return Policy Shipping Options Website Terms of Use Help & Support FAQs SDS & Regulatory Documents Invoicing & Credit See Less Subscribe Site Map | Terms and Conditions of Sale | Privacy Policy © 2000 - 2021 MSC Industrial Direct Co., Inc. All Rights Reserved X Chat with MSC! We're here to help - if you have any questions about our full line of products please login to chat with our customer service representatives or metalworking experts. After logging in click "Chat" at the top of any page to begin! Login to Chat with MSC Now! Don't have an account? Not a problem, you can quickly register here. Please complete the following information to chat live now! *Required field First Name* Last Name* Email* Phone* Address (optional) I need help with...* - Select One - Placing an order or quoteThe websiteStatus of an orderTechnical Product InformationOther Chat Now Email me the chat transcript Chat is available Monday through Friday from 8:00AM - 8:00 PM EST. U.S. Customers: For prompt service please call our MSC eCommerce Customer Care Team at 800-753-7970. International Customers: For prompt service please call our International Customer Care Team at 1-888-080-2048 (within the U.S.) or 001-248-200-4420 (outside the U.S.). Thank you. Print Copy Send Close About this panel Click here to configure URLs Accept certificates Enforce Secure Connections WebChat Host Context Store Host Co-Browsing Host Click here to configure attributes Add Click here to configure workflow and routepoints Workflow Type Routepoint Identifer Click here to configure reconnections Maximum Reconnection Attempts Reconnection Frequency (seconds) Idle timeout (seconds) Click here to configure custom data (Watson) Create custom data Click here to configure Co-Browse Co-Browse Enabled Click here to toggle require contact details Require first name Require last name Require phone number Require Email Request Estimated Wait Time Show Chat Panel Anyway Initialise Co-Browse Library Save Configuration Reset x