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FIND EXPERIENCES BY WORLD OF HYATT



Learn something new, do something unexpected or just hit pause for a moment—FIND
is your way. More than 200 FIND experiences await—around the globe or around the
corner—all with your wellbeing in mind. So, whether you are looking to shake
things up or slow things down, find what inspires you.


AROUND THE WORLD

Choose from over 200 experiences in 75+ destinations around the world.


BONUS POINTS

Earn 10 Base Points per eligible $1 USD for experiences–that's double the amount
of points normally earned on stays.


REWARDS

Earn an additional 4 Bonus Points when you use the World of Hyatt Credit Card
for a total of 14 points per eligible $1 USD.



You can also use your points toward any experience around the world, gift and
experience to your family and friends, or bid on new limited-time auctions you
won't want to miss.


ABOUT FIND EXPERIENCES

WHAT IS FIND?

FIND is a marketplace that offers access to carefully curated wellbeing
experiences to help inspire people to be their best selves.

WHO IS FIND AVAILABLE TO FOR PURCHASING EXPERIENCES?

Anyone can view FIND experiences, but only World of Hyatt members who sign into
their World of Hyatt membership account can transact on the FIND site.

WHAT TYPES OF EXPERIENCES ARE OFFERED?

FIND experiences are focused on fostering wellbeing, and range from culinary to
fitness, exploration to meditation, and more, all centered on helping you be
your best.

IS WORLD OF HYATT MEMBERSHIP REQUIRED TO BOOK A FIND EXPERIENCE?

Yes, World of Hyatt membership is required to purchase a FIND experience.
Membership is easy and rewarding. Click here to join World of Hyatt. You will
need to sign in to your World of Hyatt account to transact on the FIND site.

WHERE ARE FIND EXPERIENCES OFFERED?

FIND experiences may be available at various locations in many countries around
the world, including some at Hyatt hotels.

WHEN ARE FIND EXPERIENCES OFFERED?

Dates, times and availability vary by each FIND experience. Some are only
available on a certain date while others may allow you to select your preferred
date and time when you purchase your experience. You can view available
experiences by category or location.

CAN I REDEEM WORLD OF HYATT POINTS FOR A FIND EXPERIENCE?

Yes. World of Hyatt members can redeem World of Hyatt points for experiences.
When a member redeems World of Hyatt points for an experience, the corresponding
number of points will be automatically deducted from the Member’s account within
approximately three (3) days of purchase.

HOW MANY WORLD OF HYATT POINTS DO I NEED TO REDEEM FOR A FIND EXPERIENCE?

The number of World of Hyatt points required will vary for each experience.
Please refer to the details of each individual experience.

WHAT ARE MY PAYMENT OPTIONS FOR FIND EXPERIENCES?

For FIND experiences, payment options include redemption of World of Hyatt
points or any major credit card.

CAN I PURCHASE A FIND EXPERIENCE WITH A COMBINATION OF WORLD OF HYATT POINTS AND
A MONETARY PAYMENT?

No. At this time, you cannot purchase an experience with a combination of World
of Hyatt points and a monetary payment.

HOW MUCH DOES A FIND EXPERIENCE COST?

It varies for each experience. Please refer to the details of each individual
experience.

HOW OFTEN ARE NEW FIND EXPERIENCES UPDATED?

Experiences may be updated at any time. We recommend that you book experiences
when they are available and check back regularly for new additions.

IS AIRFARE OR LODGING INCLUDED IN THE PRICE OF A FIND EXPERIENCE?

Unless otherwise noted in the details of a particular experience, no, airfare
and lodging are generally not included in the price of a FIND experience. Only
those benefits expressly listed in a particular experience are part of the
experience.

IS A HYATT HOTEL STAY REQUIRED TO BOOK A FIND EXPERIENCE?

No, unless otherwise noted in the details of a particular experience, a stay at
a Hyatt hotel is not required.

CAN I EARN WORLD OF HYATT POINTS FOR PURCHASING A FIND EXPERIENCE?

Yes. World of Hyatt members can earn 10 Base Points per every U.S. dollar spent,
plus standard elite tier bonuses on FIND experiences.

WILL THE POINTS I EARN FROM A FIND EXPERIENCE PURCHASE BE ELIGIBLE TOWARDS
EARNING TIER STATUS IN WORLD OF HYATT?

Yes. The points earned from a FIND experience purchase are Base Points and count
towards earning tier status in World of Hyatt.

CAN I EARN MY TIER POINT BONUS FOR PURCHASING A FIND EXPERIENCE?

Yes. FIND experiences will be eligible to earn Bonus Points based on your tier
status.

HOW LONG WILL IT TAKE FOR WORLD OF HYATT POINTS TO SHOW UP IN MY ACCOUNT?

Please allow 4-6 weeks after completion of your experience for World of Hyatt
points to be deposited into your World of Hyatt account.

CAN MORE THAN ONE WORLD OF HYATT MEMBER EARN POINTS FOR A WORLD OF HYATT
EXPERIENCE?

Only the World of Hyatt member who purchases the experience will earn points.
Points earned from a single purchase cannot be allocated to more than one World
of Hyatt member.

CAN I SELL A FIND EXPERIENCE TO SOMEONE ELSE?

No, experiences cannot be resold or transferred for value to another person.

CAN I GIFT A FIND EXPERIENCE TO SOMEONE?

Yes, experiences can be gifted. Please note you may not resell an experience or
transfer it for value.

I PURCHASED A FIND EXPERIENCE BUT DIDN’T RECEIVE MY WORLD OF HYATT POINTS. HOW
CAN I RECEIVE WORLD OF HYATT POINTS FOR MY ELIGIBLE SPEND?

Please contact World of Hyatt customer service within 365 days of completing
your FIND experience toll free at 800.544.9288 in the U.S. or Canada or at
402.593.8615 if outside the U.S. or Canada.

WHAT IS THE CANCELLATION POLICY FOR A FIND EXPERIENCE?

The cancellation policy differs for each experience and, where applicable, is
noted in the experience details. Some experience purchases may be
non-refundable.

WHAT TRANSACTION NAME WILL POST TO MY WORLD OF HYATT ACCOUNT DETAILS WHEN
EARNING WORLD OF HYATT POINTS OR REDEEMING WORLD OF HYATT POINTS FOR A FIND
EXPERIENCE?

Point earning and redemptions for a FIND experience will reflect "World of Hyatt
Experiences" as the merchant on your World of Hyatt account.


AUCTIONS FAQS

IS THERE A MINIMUM BID FOR EACH AUCTION?

Yes. Each auction will have a minimum number of World of Hyatt points required
to make a bid.

CAN I BID ON AN EXPERIENCE WITH A CREDIT CARD?

No. The only accepted method of payment for auctions is World of Hyatt points.

HOW CAN I GET MORE POINTS IF I DON’T HAVE ENOUGH IN MY WORLD OF HYATT ACCOUNT?

Bonus points can be purchased here in increments of 1,000, up to 55,000 points
per calendar year. Please allow 48 hours for the points to be deposited in your
account. Points must be in a member's account to be used for a bid.

WILL I BE NOTIFIED IF MY BID IS OUTBID?

Yes. If your bid is outbid, you will be automatically notified through the email
associated with your World of Hyatt account. You may increase your bid at any
time the auction is open.

CAN I CANCEL MY BID ONCE IT IS PLACED?

No. Once a Member places a bid, it cannot be retracted, modified, or canceled.

WILL I BE NOTIFIED IF I AM THE WINNER?

Yes. The winner will receive an email notification to the email associated with
his/her World of Hyatt account within 30 minutes of the auction closing.

WHEN WILL MY POINTS BE DEDUCTED FROM MY ACCOUNT?

Your points will not be deducted from your account unless you are deemed the
winner of the auction. If you are the winner, you will need to verify your final
bid after the auction closes to complete the purchase. Details will be provided
in your email notification.

HOW LONG DOES AN AUCTION STAY LIVE FOR BIDDING?

Each auction experience will clearly state the end date and time of the bidding
window.

HOW IS THE WINNER DETERMINED?

The Member with the highest bid at the close of the auction period will be the
winner. The winner will be fully responsible for purchasing the item for the
number of World of Hyatt points corresponding to his/her winning bid.

CAN I CANCEL MY AUCTION EXPERIENCE IF I AM THE WINNER?

No. Once a Member is determined the winner, the experience cannot be retracted,
modified, or canceled. If a Member does not use the experience, the experience
will be forfeited and the points will not be returned.

CAN I PARTICIPATE THROUGH MY MOBILE DEVICE?

Yes. You can bid on auctions through your mobile device.
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