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Resources and Guides

Click here for up-to-date information pertaining to installation and updates,
user multi-site licensing and the new PsychCorpCenter-II platform.
Scoring Support

Click here to view frequently asked questions related to general assessment
information. Find answers and links to the most commonly discussed scoring
questions.
Software Support

Click here to view frequently asked questions related to our most common
software titles. These technical pages provide a variety of ways to get answers
to the most commonly asked questions.
Web Support

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Most Viewed

 

Are qualitative descriptors available for subtest scores in the manuals?
We do not provide qualitative descriptors for the subtest scores in the manuals,
and it is not recommended to use the composite descriptors for the subtests
because the range of...
13 Apr, 2010 Views: 466091 Test date age calculation
To obtain the student’s chronological age on the date of testing, enter the date
of testing and the student’s date of birth in the appropriate spaces, as
illustrated in...
19 Apr, 2010 Views: 236880 What is the age range for the WIAT-III and is it
appropriate for use with college students and graduate students?
Version 1.0.0 of the WIAT-III Scoring Assistant was released to accommodate ages
4:00 - 19:11 years of age. WIAT-III Adult Norms is available now, with an
expanded age...
31 Jul, 2010 Views: 53149 Error: -1633 This installation package is not
supported by this processor type. Contact your product vendor
Error Description: Error: -1633 This installation package is not supported by
this processor type. Contact your product vendor Resolution: This error is
caused by...
14 Apr, 2010 Views: 49086 What is CELF Preschool 2?
The CELF Preschool-2 language assessment is specifically designed for preschool
aged children who are bound for the classroom. CELF Preschool-2 provides a
variety of subtests to...
24 May, 2010 Views: 46752 Unchecking "Enable Protected Mode at startup" in Adobe
Reader XI
This is how you change the "Enable Protected Mode at startup" in Adobe Reader
XI, for earlier versions of Adobe Reader, follow there instructions instead. To
check the...
04 Mar, 2013 Views: 44281 About WPPSI-III - Wechsler Preschool and Primary Scale
of Intelligence
WPPSI-III is the Wechsler Preschool and Primary Scale of Intelligence test 3rd
edition Purpose: Accurately measure intellectual abilities in young children
Ages: 2:6...
28 Jul, 2011 Views: 42421 Changing the Browser Language Setting
If you are running into problems viewing items on the Results tab (Assigned
Detail or Completed results displays) such as seeing blank results when results
should display or if...
10 Feb, 2012 Views: 42219 D:\setup.exe the specified path does not exist
Error Description: D:\setup.exe the specified path does not exist Resolution:
This error may have to do with a conflict with another application that is
installed on...
14 Apr, 2010 Views: 41740 ERROR: "The document could not be printed"
Error Message: The document could not be printed. Resolution: This error occurs
when attempting to print the Stimulus Book instructions.  NOTE: The Stimulus
Books...
04 Mar, 2013 Views: 38223


Recent Articles

 

System Requirements Checklist - pan Platform
Summary of pan system requirements: Microsoft Internet Explorer 8, 9, 10 or 11,
Firefox 4.0 or later, Safari or Chrome Active Scripting (JavaScript) enabled
Session...
21 Oct, 2014 Views: 9173 Importing Data into GRADE and GMADE
To import data: 1.   Click the "Import or Export Data" button on the main screen
or from the list of icons: 2.   Select "Import Students," "Import...
04 Sep, 2014 Views: 6880 Switching Clients
If you are a site administrator with child client accounts, you will sometimes
need to switch to the client’s account. Some examples of actions that require
you to switch to...
20 May, 2014 Views: 7256 Email Templates
The pan system sends out emails automatically upon certain event occurrences.
Some common automatic emails are: Tester Assigned - Sent to the...
20 May, 2014 Views: 30949 Creating Custom URLs
Custom URLs are available to Standard and Professional level clients. To
create a custom URL: Go to Assign | Custom URL. Click on the Add New Custom...
19 May, 2014 Views: 15632 Candidate Login Procedures
When a candidate is assigned an assessment to complete, you have the following
options for allowing them access to the assessment: You may allow them to launch
the...
19 May, 2014 Views: 13977 Uploading Candidates
To import or upload candidates from a text file: Prepare the CSV (comma
separated value) text file. Upload the candidates. See the topics...
16 May, 2014 Views: 7728 Assigning Custom URL Candidates to a Group
In order to keep track of all candidates who took an assessment via a Custom
URL you can place them into a Group. To place Custom URL candidates into a...
16 May, 2014 Views: 7569 Bandwidth Recommendations for Assessments
Testing the Bandwidth Bandwidth should be measured using
http://speedtest.lightbound.com. This is a testing tool provided by the
production data center at pan. There is both a...
12 Mar, 2014 Views: 6581 Next Page Button Does Not Display
Several customers who have severe browsing restrictions in place on their
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the initial page of the...
22 Nov, 2013 Views: 8095