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remo1.freshdesk.com Open in urlscan Pro
54.84.18.86  Public Scan

Go To Rescan Add Verdict Report
URL: https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Submission: On June 04 via manual from US
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 10 IPs in 2 countries across 8 domains to perform 25 HTTP transactions. The main IP is 54.84.18.86, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is remo1.freshdesk.com.
TLS certificate: Issued by Amazon on April 15th 2021. Valid for: a year.
This is the only time remo1.freshdesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 54.84.18.86 14618 (AMAZON-AES)
3 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700::68... 13335 (CLOUDFLAR...)
2 2606:4700::68... 13335 (CLOUDFLAR...)
5 205.251.206.6 16509 (AMAZON-02)
5 143.204.99.98 16509 (AMAZON-02)
1 34.205.132.152 14618 (AMAZON-AES)
1 52.217.91.46 16509 (AMAZON-02)
3 2600:9000:215... 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
25 10
3    54.84.18.86 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-84-18-86.compute-1.amazonaws.com
remo1.freshdesk.com
3    2a00:1450:4001:831::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    2606:4700::6812:acf (United States)

ASN13335 (CLOUDFLARENET, US)
maxcdn.bootstrapcdn.com
2    2606:4700::6810:125e (United States)

ASN13335 (CLOUDFLARENET, US)
cdnjs.cloudflare.com
5    205.251.206.6 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-205-251-206-6.cdg52.r.cloudfront.net
assets5.freshdesk.com
assets4.freshdesk.com
assets3.freshdesk.com
5    143.204.99.98 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-99-98.fra50.r.cloudfront.net
assets8.freshdesk.com
assets2.freshdesk.com
1    34.205.132.152 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-205-132-152.compute-1.amazonaws.com
wchat.freshchat.com
1    52.217.91.46 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
3    2600:9000:2156:d600:11:3b84:d200:93a1 (United States)

ASN16509 (AMAZON-02, US)
assets.website-files.com
1    2a00:1450:4001:809::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
Domain Requested by
4 assets8.freshdesk.com remo1.freshdesk.com
3 assets.website-files.com remo1.freshdesk.com
3 assets5.freshdesk.com remo1.freshdesk.com
assets5.freshdesk.com
3 fonts.googleapis.com remo1.freshdesk.com
3 remo1.freshdesk.com remo1.freshdesk.com
2 cdnjs.cloudflare.com remo1.freshdesk.com
cdnjs.cloudflare.com
1 fonts.gstatic.com fonts.googleapis.com
1 assets3.freshdesk.com remo1.freshdesk.com
1 assets4.freshdesk.com remo1.freshdesk.com
1 s3.amazonaws.com remo1.freshdesk.com
1 wchat.freshchat.com remo1.freshdesk.com
1 assets2.freshdesk.com remo1.freshdesk.com
1 maxcdn.bootstrapcdn.com remo1.freshdesk.com
25 13
Subject Issuer Validity Valid
*.freshdesk.com
Amazon		 2021-04-15 -
2022-05-14		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2021-05-10 -
2021-08-02		 3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2021-03-01 -
2022-02-28		 a year crt.sh
*.freshchat.com
Amazon		 2021-04-22 -
2022-05-21		 a year crt.sh
s3.amazonaws.com
DigiCert Baltimore CA-2 G2		 2020-08-04 -
2021-08-09		 a year crt.sh
*.website-files.com
Amazon		 2020-12-12 -
2022-01-10		 a year crt.sh
*.google.com
GTS CA 1O1		 2021-05-03 -
2021-07-26		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Frame ID: 08B3BEE9723BDB8C25C76CA3B2937249
Requests: 25 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Detected technologies

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]+?href="[^"]*bootstrap(?:\.min)?\.css/i
Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i
Overall confidence: 100%
Detected patterns
  • script /wchat\.freshchat\.com\/js\/widget\.js/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i
Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Page Statistics

25
Requests

100 %
HTTPS

50 %
IPv6

8
Domains

13
Subdomains

10
IPs

2
Countries

673 kB
Transfer

1895 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

25 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set 63000250996-how-to-troubleshoot-your-firewall
remo1.freshdesk.com/en/support/solutions/articles/ 		35 KB
11 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.84.18.86 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-84-18-86.compute-1.amazonaws.com
Software
fwe /
Resource Hash
980b853c8252446eaa701308f0554f6c7467adcd95fd9aa6754d9baf958711ba
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Host
remo1.freshdesk.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 04 Jun 2021 17:56:39 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
200 OK
X-Ratelimit-Limit
300
X-Ratelimit-Reset
040621175739
X-Ratelimit-Remaining
299 899
X-Request-Id
12368e0d-0944-422a-9d0b-023247120fab
Etag
W/"e6e8cec3692305751fb72211f9404cab"
X-Rack-Cache
miss
Cache-Control
max-age=0, private, must-revalidate
Strict-Transport-Security
max-age=31536000; includeSubDomains
X-Xss-Protection
1; mode=block
X-Ua-Compatible
IE=Edge,chrome=1
X-Content-Type-Options
nosniff
Set-Cookie
_x_w=38_1; path=/; HttpOnly; secure
Content-Encoding
gzip
X-Fw-Ratelimiting-Managed
true
X-Ratelimit-Total
900
X-Ratelimit-Used-Currentrequest
1
X-Envoy-Upstream-Service-Time
44
X-Trace-Id
00-08bd237e38e4c7257a535b2eee7b4bb6-261646f717391e82-00
Server
fwe
css
fonts.googleapis.com/ 		5 KB
705 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Nunito:400,700,300
Requested by
Host: remo1.freshdesk.com
URL: https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
7a4b6c91e1d544f8cc8d9bd8ad32af132a34038a13068480f489592f02d8a3da
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://remo1.freshdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 04 Jun 2021 17:50:45 GMT
server
ESF
date
Fri, 04 Jun 2021 17:56:40 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 04 Jun 2021 17:56:40 GMT
bootstrap.min.css
maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/ 		118 KB
18 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css
Requested by
Host: remo1.freshdesk.com
URL: https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:acf , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
f75e846cc83bd11432f4b1e21a45f31bc85283d11d372f7b19accd1bf6a2635c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://remo1.freshdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 04 Jun 2021 17:56:40 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
cdn-edgestorageid
632, 617
age
6382371
cdn-cachedat
2021-03-11 11:57:53
cdn-pullzone
252412
cross-origin-resource-policy
cross-origin
alt-svc
h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400, h3=":443"; ma=86400
cf-request-id
0a79c497be00004a6e003f1000000001
timing-allow-origin
*
access-control-allow-origin
*
last-modified
Mon, 25 Jan 2021 22:03:59 GMT
server
cloudflare
cdn-requestpullcode
200
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
text/css; charset=utf-8
cdn-cache
HIT
vary
Accept-Encoding
cache-control
public, max-age=31919000
cdn-uid
b1941f61-b576-4f40-80de-5677acb38f74
cdn-requestid
a31dd7f18bc0fe8277e68a4489d4861a
cf-ray
65a30a05fecc4a6e-FRA
cdn-requestcountrycode
DE
cdn-requestpullsuccess
True
font-awesome.min.css
cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/css/ 		28 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/css/font-awesome.min.css
Requested by
Host: remo1.freshdesk.com
URL: https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:125e , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
008a1d103902f15fdb1c191fcb1ce8954330e7b8de43d09abb08555ba609f420
Security Headers
Name Value
Strict-Transport-Security max-age=15780000
X-Content-Type-Options nosniff

Request headers

Referer
https://remo1.freshdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 04 Jun 2021 17:56:40 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
nel
{"report_to":"cf-nel","max_age":604800}
age
3665279
cross-origin-resource-policy
cross-origin
alt-svc
h3-27=":443"; ma=86400, h3-28=":443"; ma=86400, h3-29=":443"; ma=86400, h3=":443"; ma=86400
content-length
5324
cf-request-id
0a79c497bd00004a926889b000000001
timing-allow-origin
*
last-modified
Mon, 04 May 2020 16:10:07 GMT
server
cloudflare
cf-cdnjs-via
cfworker/kv
etag
"5eb03e5f-7187"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=15780000
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v2?s=F6kY%2Bc0coWP%2FrGkZpm0Xgx1KM5C2mVbcHM6xbuGEvAAotQCKucDKwBi0lFpS7tf%2F6iXJUwrFLG8Y7DRBwZTpa1xMLJqMUzthat0xFefaT4rPk76SInrBF1iYjpqFsF%2BXiTL16KX3PYsAQhyWAQ%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
access-control-allow-origin
*
vary
Accept-Encoding
cache-control
public, max-age=30672000
accept-ranges
bytes
cf-ray
65a30a05fd774a92-FRA
expires
Wed, 25 May 2022 17:56:40 GMT
css
fonts.googleapis.com/ 		7 KB
709 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Ubuntu:300,400,500,700
Requested by
Host: remo1.freshdesk.com
URL: https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
9769961274520466f30da2f63030d5adbaaabfcdfba561471df48ec282d30ef3
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://remo1.freshdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 04 Jun 2021 16:21:07 GMT
server
ESF
date
Fri, 04 Jun 2021 17:56:40 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 04 Jun 2021 17:56:40 GMT
falcon_portal_utils-11636294694d0ef2287f0a0170852c46.css
assets5.freshdesk.com/assets/cdn/ 		318 KB
83 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets5.freshdesk.com/assets/cdn/falcon_portal_utils-11636294694d0ef2287f0a0170852c46.css
Requested by
Host: remo1.freshdesk.com
URL: https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
205.251.206.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-205-251-206-6.cdg52.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
71f033922af0528a4d1f9d1a0fb86bf65d1cf478dfe9d4687b8d09683e3f9c1a

Request headers

Referer
https://remo1.freshdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Thu, 11 Feb 2021 01:06:44 GMT
content-encoding
gzip
age
9823797
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84410
last-modified
Sun, 04 Oct 2020 14:02:06 GMT
server
AmazonS3
etag
"097da3d502a6024c3b895826828e18e6"
x-amz-version-id
TIGY_DacIkv7gjIwLOA9FVrOI2lFaJSG
via
1.1 fb7dd4ab7d279a5ac003ba27474cf5ef.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
CDG52-P1
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
j8QZoerQrDt2lHobFH9rDQ70kXTUIPrVG7akltkIenjFE7yqDTsxGQ==
expires
Mon, 04 Oct 2021 20:02:05 GMT
theme.css
remo1.freshdesk.com/support/ 		91 KB
22 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://remo1.freshdesk.com/support/theme.css?v=2&d=1620335197
Requested by
Host: remo1.freshdesk.com
URL: https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.84.18.86 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-84-18-86.compute-1.amazonaws.com
Software
fwe /
Resource Hash
ba4b0f3fa1aa861aecb6417275b2465fea21dea0db23d3fd0122de1003ccd212
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Pragma
no-cache
Sec-Fetch-Site
same-origin
Accept-Encoding
gzip, deflate, br
Host
remo1.freshdesk.com
Accept-Language
en-US
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36
Sec-Fetch-Mode
no-cors
Accept
text/css,*/*;q=0.1
Cache-Control
no-cache
Sec-Fetch-Dest
style
Referer
https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Cookie
_x_w=38_1
Connection
keep-alive
Referer
https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

Date
Fri, 04 Jun 2021 17:56:40 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Age
104007
Transfer-Encoding
chunked
Status
200 OK
X-Envoy-Upstream-Service-Time
6
Connection
keep-alive
X-Xss-Protection
1; mode=block
X-Request-Id
ee74e258-3424-438e-8915-fd71dd37e979
X-Ua-Compatible
IE=Edge,chrome=1
X-Trace-Id
00-561095107b4f6695d1b6e5c5bff30724-965fe27c4b27dc2e-00
X-Content-Digest
3d716dbdb2729f39bce04bdc74d92a577dc1129c
Server
fwe
Etag
W/"0f81e00b397806ddd1bc0fef1f6f34d1"
Strict-Transport-Security
max-age=31536000; includeSubDomains
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=315576000, public
X-Rack-Cache
fresh
css
fonts.googleapis.com/ 		7 KB
788 B 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,300italic,700
Requested by
Host: remo1.freshdesk.com
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H2
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H2
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HTTP/1.1
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H2
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date
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content-encoding
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Host: remo1.freshdesk.com
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Protocol
H2
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Protocol
H2
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143.204.99.98 , United States, ASN16509 (AMAZON-02, US),
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content-encoding
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Host: remo1.freshdesk.com
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Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
205.251.206.6 , United States, ASN16509 (AMAZON-02, US),
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Full URL
https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall/hit
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Host: remo1.freshdesk.com
URL: https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Protocol
HTTP/1.1
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https://assets8.freshdesk.com/assets/cdn/portal_print-a389f1ef3e87261e7264e3e70416d704.css
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Host: remo1.freshdesk.com
URL: https://remo1.freshdesk.com/en/support/solutions/articles/63000250996-how-to-troubleshoot-your-firewall
Protocol
H2
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TLS 1.3, , AES_128_GCM
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content-encoding
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assets.website-files.com/602a043c2c042218db3b0851/ 		25 KB
25 KB 		Font
General
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https://assets.website-files.com/602a043c2c042218db3b0851/602a073d5a5d41313e6458fa_font.woff2
Requested by
Host: remo1.freshdesk.com
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2156:d600:11:3b84:d200:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Origin
https://remo1.freshdesk.com
Referer
https://remo1.freshdesk.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Tue, 25 May 2021 13:44:25 GMT
via
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vary
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content-length
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server
AmazonS3
etag
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icon-s507c4b1df6.png
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31 KB 		Image
General
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Full URL
https://assets5.freshdesk.com/assets/cdn-ignored/sprites/portal/icon-s507c4b1df6.png
Requested by
Host: assets5.freshdesk.com
URL: https://assets5.freshdesk.com/assets/cdn/falcon_portal_utils-11636294694d0ef2287f0a0170852c46.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

x-amz-version-id
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server
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https://assets.website-files.com/602a043c2c042218db3b0851/602a07bb145e139bd411b74e_font.woff2
Requested by
Host: remo1.freshdesk.com
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
AmazonS3 /
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Request headers

Origin
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https://remo1.freshdesk.com/
User-Agent
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Response headers

date
Tue, 25 May 2021 13:44:25 GMT
via
1.1 ba77f90aac0ddbc2c4c2c02062fac762.cloudfront.net (CloudFront)
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
age
879136
x-amz-server-side-encryption
AES256
x-cache
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content-length
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last-modified
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server
AmazonS3
etag
"f1da06e50a7430581dde455040bbadd1"
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26 KB 		Font
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https://assets.website-files.com/602a043c2c042218db3b0851/602a07805bfb037e8e865f03_font.woff2
Requested by
Host: remo1.freshdesk.com
URL: https://remo1.freshdesk.com/support/theme.css?v=2&d=1620335197
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:2156:d600:11:3b84:d200:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Origin
https://remo1.freshdesk.com
Referer
https://remo1.freshdesk.com/
User-Agent
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Response headers

date
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1.1 ba77f90aac0ddbc2c4c2c02062fac762.cloudfront.net (CloudFront)
vary
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879136
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content-length
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last-modified
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server
AmazonS3
etag
"e2282cac20e414f34c16479a9ca10c5d"
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x-amz-version-id
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x-amz-cf-id
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Requested by
Host: fonts.googleapis.com
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:809::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
sffe /
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Name Value
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Request headers

Origin
https://remo1.freshdesk.com
Referer
https://fonts.googleapis.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Wed, 02 Jun 2021 00:47:00 GMT
x-content-type-options
nosniff
last-modified
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server
sffe
age
234580
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*
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fontawesome-webfont.woff2
cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/fonts/ 		70 KB
71 KB 		Font
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https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/fonts/fontawesome-webfont.woff2?v=4.6.3
Requested by
Host: cdnjs.cloudflare.com
URL: https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/css/font-awesome.min.css
Protocol
H3-29
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QUIC, , AES_128_GCM
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Name Value
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Request headers

Origin
https://remo1.freshdesk.com
Referer
https://cdnjs.cloudflare.com/ajax/libs/font-awesome/4.6.3/css/font-awesome.min.css
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.72 Safari/537.36

Response headers

date
Fri, 04 Jun 2021 17:56:40 GMT
x-content-type-options
nosniff
cf-cache-status
HIT
nel
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alt-svc
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server
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cf-cdnjs-via
cfworker/kv
etag
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expect-ct
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strict-transport-security
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glyphs_03689101d9532bb72fa1b7d77a42613a.woff
assets5.freshdesk.com/assets/ 		55 KB
56 KB 		Font
General
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Full URL
https://assets5.freshdesk.com/assets/glyphs_03689101d9532bb72fa1b7d77a42613a.woff
Requested by
Host: assets5.freshdesk.com
URL: https://assets5.freshdesk.com/assets/cdn/falcon_portal_utils-11636294694d0ef2287f0a0170852c46.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
205.251.206.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
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Request headers

Origin
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Referer
https://assets5.freshdesk.com/assets/cdn/falcon_portal_utils-11636294694d0ef2287f0a0170852c46.css
User-Agent
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Response headers

x-amz-version-id
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via
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etag
"134fe30fa83f6039e6072149909ab8b6"
age
25226
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AES256
x-cache
Hit from cloudfront
access-control-max-age
3000
x-amz-replication-status
COMPLETED
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56340
last-modified
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server
AmazonS3
date
Fri, 04 Jun 2021 10:56:15 GMT
vary
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access-control-allow-methods
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content-type
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*
x-amz-cf-pop
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accept-ranges
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x-amz-cf-id
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Verdicts & Comments Add Verdict or Comment

104 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect object| ontransitionrun object| ontransitionstart object| ontransitioncancel object| cookieStore function| showDirectoryPicker function| showOpenFilePicker function| showSaveFilePicker boolean| originAgentCluster object| trustedTypes boolean| crossOriginIsolated function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size object| fcWidget function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery183035624897358139873 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
remo1.freshdesk.com/ Name: _x_w
Value: 38_1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.website-files.com
assets2.freshdesk.com
assets3.freshdesk.com
assets4.freshdesk.com
assets5.freshdesk.com
assets8.freshdesk.com
cdnjs.cloudflare.com
fonts.googleapis.com
fonts.gstatic.com
maxcdn.bootstrapcdn.com
remo1.freshdesk.com
s3.amazonaws.com
wchat.freshchat.com
143.204.99.98
205.251.206.6
2600:9000:2156:d600:11:3b84:d200:93a1
2606:4700::6810:125e
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