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WELCOME | BIENVENUE

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 * Public
 * Family Portal

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 * FAQs

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Returns to Home page - AccessOAP

 * Public
 * Family Portal

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 * Families
   * For All Families
   * For Families New to the OAP
   * For Families Already Registered with the OAP
 * Providers
 * OAP Services
 * About Us
 * FAQs

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WELCOME TO ACCESSOAP!

Together, we are building a new way to connect with autism services and supports
across Ontario.

It is time to create an AccessOAP account today if:

 * You received a letter or email from the Government of Ontario to create your
   account with AccessOAP; or
 * You are not currently registered for the Ontario Autism Program (OAP).

Set up your Account


LEARN MORE ABOUT REGISTERING YOUR CHILD WITH ACCESSOAP

Information for Families
Already Registered with the OAP
Information for Families
New to the OAP


WHAT IS THE DIFFERENCE BETWEEN ACCESSOAP AND THE OAP?




AccessOAP is an independent intake organization funded by the Ministry of
Children, Community and Social Services to help families access autism services
across the province.

The Ontario Autism Program (OAP) is a provincially-funded government needs-based
program that offers a range of services and supports to families of children and
youth on the autism spectrum.




YOU'VE COME TO THE RIGHT PLACE IF YOU WANT TO:

 * learn more about the Ontario Autism Program (OAP),

 * connect your family with AccessOAP,

 * see which programs and services are available to your family, or

 * access a care coordinator.

Set up your Account


“WHEN YOU HAVE A NEW AUTISM DIAGNOSIS, IT'S DAUNTING AND SCARY. ACCESSOAP SHOULD
HELP ME FIGURE OUT WHAT I NEED TO DO. PEOPLE SHOULD JUST GET IT.”

- OAP Family Member
Set up your Account


ACCESSOAP CONNECTS YOU WITH AUTISM SERVICES AND SUPPORTS AVAILABLE TO YOUR
FAMILY. YOU NEED AN ACCESSOAP ACCOUNT IF YOU ARE:

 * a family who thinks their child may be eligible for OAP services,

 * a primary caregiver of a child or youth on the autism spectrum who is
   eligible for services through the OAP,

 * an independent youth who is eligible for services through the OAP, or

 * designated by a primary caregiver or independent youth to view information
   about an OAP registrant.

Set up your Account


WE BELIEVE THAT EVERY CHILD AND EVERY FAMILY SHOULD BE ABLE TO LIVE THEIR BEST
LIVES.

This year, we will be:

 * building responsive tools and supports to help families make decisions that
   are right for them,
 * strengthening the network of services available across Ontario,
 * bringing more children into core clinical services, and
 * tracking and measuring how these changes are working, so we can keep
   improving as we go.

Learn more about AccessOAP



NEED HELP?

Contact AccessOAP at 1-833-425-2445
(Monday – Friday 8:30am-5pm Eastern Time).


COMMON QUESTIONS


WHAT NEW SUPPORTS WILL ACCESSOAP OFFER MY FAMILY?




Families have access to care coordinators who can help them navigate the system
and support them in making informed decisions about what services are right for
them.

More families will be able to access core clinical services, where care
coordinators will guide families through a determination of needs process to
identify their child’s support needs and funding.

A modern family portal will help families understand what services are available
to them, keep track of spending, directly message care coordinators within
AccessOAP, and manage their personalized accounts




MY CHILD IS REGISTERED IN THE ONTARIO AUTISM PROGRAM, BUT I HAVEN’T RECEIVED AN
EMAIL OR LETTER FROM THE GOVERNMENT OF ONTARIO WITH A TRANSITION CODE. HOW DO I
SET UP AN ACCOUNT?




Over 50,000 families are connecting with AccessOAP in the first year. To
coordinate this, families are receiving an email or letter to set up their
accounts in the order their child initially registered with the OAP.

In the meantime, there is no impact on the services that you may be currently
receiving. You can contact the Central Resource Team at the Ministry of
Children, Community and Social Services at oap@ontario.ca or 1-888-444-4530.

Once you receive an email or letter from the Government of Ontario with a
transition code, come back to this home page to set up your account.




MY CHILD HAS BEEN DIAGNOSED WITH AUTISM. HOW DO WE FIND OUT ABOUT SERVICES?




The first step is to create an account with us. Once you have an account, you
can contact a care coordinator by phone or through messaging to discuss your
options and next steps. Or, you can proceed to register a child or youth online
and access your family dashboard. Either way, once you set up your account, you
can work with a care coordinator at any point you choose.




MY CHILD JUST RECEIVED A DIAGNOSIS OF AUTISM, AM I ELIGIBLE FOR OAP SERVICES?




Your child is eligible to register for the OAP and receive government-funded
services if they have received a written diagnosis of autism from a qualified
professional, are under 18 years of age and live in Ontario.




I THINK MY CHILD IS ON THE AUTISM SPECTRUM. HOW DO WE GET SERVICES?




To get services through AccessOAP we need three things: evidence that the person
is under18 years old, evidence that they live in Ontario and a diagnosis of
autism from one of the following: a licensed physician; a licensed nurse
practitioner, a licensed psychologist or an Autism Spectrum Disorder Diagnostic
Hub. There are five Diagnostic Hubs in Ontario, you can find more information on
them here.




WHAT NEEDS TO BE INCLUDED IN A WRITTEN AUTISM SPECTRUM DISORDER DIAGNOSIS?




Your child’s written diagnosis must include:

 * your child’s full name and date of birth
 * the date of your child’s assessment
 * a statement indicating that the child meets the diagnostic criteria for
   autism spectrum disorder
 * the qualified professional’s name and credentials




WHO CAN PROVIDE A WRITTEN DIAGNOSIS OF AUTISM SPECTRUM DISORDER?




A diagnosis of autism for your child or youth can be obtained from qualified
professionals who have undergone specific training. These include, but are not
limited to:

 * doctors, such as family physicians, pediatricians, developmental
   pediatricians and psychiatrists
 * psychologists and psychological associates
 * nurse practitioners

You can also receive a diagnosis of autism from one of the five diagnostic hubs
funded by the ministry.




WHO IS ACCESSOAP?




Accerta Services Inc. operates AccessOAP. Together with Autism Ontario,
HealthCare 365 Inc. and McMaster University (Centre for Health Economics and
Policy Analysis (CHEPA) and the Offord Centre for Child Studies), we will
deliver services as the independent intake organization funded by the Ministry
of Children, Community and Social Services to help families access autism
services across the province. Learn more about AccessOAP.




WHAT IS THE DIFFERENCE BETWEEN ACCESSOAP AND THE OAP?




AccessOAP is an independent intake organization funded by the Ministry of
Children, Community and Social Services to help families access autism services
across the province.

The Ontario Autism Program (OAP) is a provincially-funded government needs-based
program that offers a range of services and supports to families of children and
youth on the autism spectrum.




HOW LONG DOES IT TAKE TO CREATE AN ACCESSOAP ACCOUNT?




If you choose to create your AccessOAP account online or by phone and have all
the information you need, it should not take more than a few minutes. If you
choose to create your AccessOAP account by mail, it will take up to 5 days from
the date we receive your complete information package through the mail.

 


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