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2a02:26f0:6c00:285::174f  Public Scan

URL: https://www.opm.gov/cybersecurity/
Submission: On May 13 via manual from US — Scanned from DE

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                        <a href="" data-href=""><div class="Featured" style="background: url(&quot;/media/3090278/ourmission.png&quot;) right top no-repeat;"><h3>Our Vision</h3><p>Empowering Excellence in Government through Great People.</p></div></a><a href="https://www.opm.gov/about-us/our-mission-role-history/what-we-do/" data-href="/about-us/our-mission-role-history/what-we-do/"><div class="Featured" style="background: url(&quot;/media/3090392/strategicplan.png&quot;) right top no-repeat;"><h3>Our Mission</h3><p>We lead and serve the Federal Government in enterprise human resources management by delivering policies and services to achieve a trusted effective civilian workforce.</p></div></a>
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                        <a href="https://www.opm.gov/healthcare-insurance/life-insurance/reference-materials/publications-forms/fegli-handbook/" data-href="/healthcare-insurance/life-insurance/reference-materials/publications-forms/fegli-handbook/"><div class="Featured" style="background: url(&quot;/media/4482684/schedulea.png&quot;) right top no-repeat;"><h3>FEGLI Handbook</h3><p>Review the Federal Employees Group Life Insurance (FEGLI) Handbook</p></div></a><a href="https://www.opm.gov/healthcare-insurance/insurance-faqs/" data-href="/healthcare-insurance/insurance-faqs/"><div class="Featured" style="background: url(&quot;/media/3092774/faqs.png&quot;) right top no-repeat;"><h3>Frequently Asked Questions</h3><p>Answering your questions about Healthcare and Insurance</p></div></a>
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                        <a href="https://www.opm.gov/retirement-services/my-annuity-and-benefits/services-online/" data-href="/retirement-services/my-annuity-and-benefits/services-online/"><div class="Featured" style="background: url(&quot;/media/3094939/servicesonline.png&quot;) right top no-repeat;"><h3>Services Online</h3><p>Manage your retirement online.</p></div></a>
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                          <li class=""><a href="/suitability/suitability-executive-agent/"><span>Suitability Executive Agent</span></a></li>
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                        <a href="https://www.opm.gov/about-us/our-people-organization/program-divisions/suitability-executive-agent/" data-href="/about-us/our-people-organization/program-divisions/suitability-executive-agent/"><div class="Featured" style="background: url(&quot;/media/5697681/featured-opm.png&quot;) right top no-repeat;"><h3>Suitability Executive Agent (SuitEA)</h3><p>"...The Director of the Office of Personnel Management shall serve as the Suitability and Credentialing Agent..." ~Executive Order 13467, as amended</p></div></a>
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        <h1 id="ContentPlaceHolderDefault_PageHeader">Cybersecurity Resource Center <span> Sign Up for Services</span></h1>
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          <section>
            <div class="AlertBanner">
              <h4>Service Update</h4>
              <p>In the wake of the Coronavirus Disease 2019 (COVID-19) pandemic, the MyIDCare call center continues to provide services to individuals impacted by the cyber incidents of 2015. Please note, in an effort to keep our call center agents
                healthy and able to serve you, there may be some delays. For routine questions, please see our <a href="/cybersecurity/faqs">frequently asked questions</a>; or <a href="https://opm.myidcare.com">log in</a> to review the details of
                your MyIDCare account.</p>
            </div>
            <div id="boxes">
              <div class="box"><a title="cybersecurity" href="/cybersecurity/#Services"><img alt="Icon of a letter in an envelope" class="letterIcon" src="/img/Cybersecurity/icoLetter.png"></a>
                <p><a title="cybersecurity" href="/cybersecurity/#Services">I have received a notification letter and PIN from OPM.</a></p>
                <p class="btn"><a href="/cybersecurity/#Services" class="boxBtn">Enroll with <strong>SERVICE PROVIDER</strong></a></p>
              </div>
              <div class="box lastBox"><a title="cybersecurity" href="/cybersecurity/#Actions"><img alt="Icon of a Question Mark" src="/img/Cybersecurity/icoQuestion.png"></a>
                <p><a title="cybersecurity" href="/cybersecurity/#Actions">I think I may be impacted and do not have a letter.</a></p>
                <p class="btn"><a href="/cybersecurity/#Actions" class="boxBtn">Reach the <strong>VERIFICATION CENTER</strong></a></p>
              </div>
              <p class="HaveAccount">Already have a MyIDCare account? <a href="https://opm.myidcare.com/login" class="boxBtn">Log in here</a></p>
            </div>
            <!--<p>Approximately 21.5 million individuals were impacted by the cyber incident involving background investigation records. The <a href="/cybersecurity/#Services">Sign Up</a> information below relates to that incident.</p>
<p>Approximately 4.2 million individuals were impacted by a separate but related cyber incident involving personnel records. Most of those people were also impacted by the cyber incident involving background investigations records; approximately 600,000 individuals were impacted only by the cyber incident involving personnel records. If you think you may have been one of the individuals who were solely impacted by the personnel records incident, please access our <a href="/cybersecurity/csid/" title="CSID">Information About Personnel Data Incident</a> section for more information.</p>-->
            <h2 class="LessBreak"><a name="Services" id="Services"></a>How to Sign Up for Services</h2>
            <p>Approximately 21.5 million individuals were impacted by the cyber incident involving background investigation records OPM announced in 2015. Approximately 4.2 million individuals were impacted by the separate but related cyber incident
              involving personnel records OPM announced in 2015. Most of those people were also impacted by the cyber incident involving background investigations records; approximately 600,000 individuals were impacted only by the cyber incident
              involving personnel records.</p>
            <p>If you received a notification letter and 25-digit PIN code from the Office of Personnel Management, we have determined that your Social Security number and other personal information were compromised in the 2015 cyber incidents.</p>
            <p>We are offering you a comprehensive suite of credit and identity monitoring, identity theft insurance, and identity restoration services. We are also offering your dependent minor children, who were under the age of 18 as of July 1,
              2015, identity monitoring, identity theft insurance, and identity restoration services.</p>
            <p>Here are the services the Federal Government is providing to individuals impacted by the 2015 OPM cybersecurity incidents:</p>
            <div class="SideBarAction">
              <h2><a href="https://opm.myidcare.com/validate">Enrollment for Impacted Individuals</a></h2>
              <p>If you’ve received a notification letter and PIN code from OPM, please sign up for MyIDCare.</p>
              <p class="btnContainer"><a class="btnSignUp" href="https://opm.myidcare.com/validate">Sign Up Online</a></p>
              <p class="SideAlternate">Returning? <a href="https://opm.myidcare.com/login">Log In</a></p>
              <hr class="sidebar-hr">
              <h4>Or by phone:</h4>
              <p><a href="tel:800-750-3004">800-750-3004</a> (Toll Free)<br><a href="tel:503-520-4453">503-520-4453</a> (International)<br><a href="tel:936-463-0510">936-463-0510</a> (TTY)</p>
              <p>Monday-Saturday, 9AM-9PM ET</p>
            </div>
            <!--<p>We are offering you, and any of your dependent minor children who were under the age of 18 as of July 1, 2015, a comprehensive suite of credit and identity monitoring, identity theft insurance, and identity restoration services. The Government initially announced the provision of services for approximately a three&not;-year period which was set to end on December 31, 2018 for those impacted by the background investigation records data incident. In late 2015, the President signed into law a provision which will extend identity protection coverage to a period of not less than 10 years for those who were impacted by the background investigation records incident, as well as a separate but related incident involving personnel records. OPM is working to implement this extended 10-year period.</p>
<p>Here are the services the Federal Government is providing to individuals impacted by the background investigation records incident:</p>-->
            <ol class="ListServices">
              <li>
                <h4>Identity monitoring</h4>
                <p>Identity monitoring services include monitoring internet and database sources including those pertaining to criminal records, arrest records, bookings, court records, pay day loans, bank accounts, checks, sex offenders, changes of
                  address, and Social Security number traces. These services are also available to your dependent minor children who were under the age of 18 before July 1,
                  2015.&nbsp;<a href="/cybersecurity/">Please enroll with the service provider to access this service.</a></p>
              </li>
              <li>
                <h4>Credit monitoring</h4>
                <p>Credit monitoring services includes monitoring of credit reports at all three national credit reporting agencies (e.g., Experian, Equifax, and TransUnion). <em><a href="/cybersecurity/">Please enroll with the service provider</a>
                    to access this service.</em></p>
              </li>
              <li>
                <h4>Identity restoration services</h4>
                <p>If your identity is compromised, representatives from the service provider will work with you to take steps to restore your identity. You and your dependent minor children have access to this benefit at any time during the coverage
                  period without having to enroll in monitoring services; however, to utilize the restoration services, impacted individuals
                  <a href="/cybersecurity/">will need to verify that they are eligible to access services with the service provider</a>.</p>
              </li>
              <li>
                <h4>Identity theft insurance</h4>
                <p>Identity theft insurance is being provided to impacted individuals and their dependent minor children regardless of whether they enroll in monitoring services. For those whose data were impacted by the background investigation
                  records incident, identity theft insurance became effective on September 1, 2015. For those whose data were impacted by the personnel records incident, identity theft insurance became effective on December 2, 2016. The insurance
                  covers all incidents of identity theft that occur during the coverage period, regardless of the source. It also covers you for expenses incurred in restoring your identity, with no deductible.</p>
              </li>
            </ol>
            <p>If you have received a notification letter and PIN code from OPM, <a href="/cybersecurity/">please enroll with the service provider</a>.</p>
            <p class="top NoLine"><a href="#content">Back to Top</a></p>
            <!-- <div="" class="NotesContainer"&gt;<a name="Sample-Letters"></a>
<h4>SAMPLE NOTIFICATION LETTER (PERSONNEL RECORDS &ndash; MAILED NOVEMBER / DECEMBER 2016)</h4>
<p>OPM mailed notification letters about the service provider change&nbsp;to those whose data was&nbsp;<i>only</i> impacted by the personnel records incident in November and early December 2016.</p>
<ol class="ListServices ListNotes">
<li>
<h4>If your information was compromised</h4>
<p><a href="/cybersecurity/personnel-records-notification-letter-2016-11-18.pdf" title="Personnel Records Notification Letter 2016-11-18" class="PDF" data-filesize="26.37 KB">Your notification letter will look like this</a>.</p>
</li>
</ol>
<h4>SAMPLE NOTIFICATION LETTERS (BACKGROUND INVESTIGATION RECORDS &ndash; MAILED SUMMER 2016)</h4>
<p>OPM mailed notification letters to those whose data were impacted by the background investigation records incident in the fall of 2015. In the summer of 2016, OPM was able to remail certain letters that were previously returned as undeliverable.</p>
<ol class="ListServices ListNotes">
<li>
<h4>If your fingerprints were not compromised</h4>
<p>If our records indicate your fingerprints were not compromised, <a href="/cybersecurity/no-fingerprint-letter-summer-2016.pdf" title="No Fingerprint Letter Summer 2016" class="PDF" data-filesize="91.4 KB">your notification letter will look like this</a>.</p>
</li>
<li>
<h4>If your fingerprints were compromised</h4>
<p>If our records indicate your fingerprints were compromised, <a href="/cybersecurity/fingerprint-letter-summer-2016.pdf" title="Fingerprint Letter Summer 2016" class="PDF" data-filesize="101.5 KB">your notification letter will look like this</a>.</p>
</li>
</ol>
<h4>SAMPLE NOTIFICATION LETTERS (BACKGROUND INVESTIGATION RECORDS &ndash; MAILED FALL 2015)</h4>
<p>OPM mailed notification letters to those whose data were impacted by the background investigation records incident in the fall of 2015.</p>
<ol class="ListServices ListNotes">
<li>
<h4>If your fingerprints were not compromised</h4>
<p>If our records indicate your fingerprints were not compromised, <a title="Sample Letter" href="/cybersecurity/sample-letter.pdf" class="PDF" data-filesize="119.25 KB">your notification letter will look like this</a>.</p>
</li>
<li>
<h4>If your fingerprints were compromised</h4>
<p>If our records indicate your fingerprints were compromised, <a title="Fingerprint Letter" href="/cybersecurity/fingerprint-letter.pdf" class="PDF" data-filesize="49.67 KB">your notification letter will look like this</a>.</p>
</li>
</ol>
<h4>SAMPLE LETTERS YOU WILL RECEIVE <b>AFTER</b> YOU HAVE CONTACTED THE VERIFICATION CENTER (DECEMBER 2016 &ndash; CURRENT)</h4>
<p>The Verification Center supports individuals impacted by the 2015 cyber incidents. If you have contacted the Verification Center, you will receive one of the following letters:</p>
<ol class="ListServices ListNotes">
<li>
<h4>If you were impacted by the personnel records and background investigation records incidents and your fingerprints were not compromised</h4>
<p>If our records indicate that you were impacted by the personnel records and background investigation records incidents and your fingerprints were not compromised, <a href="/cybersecurity/pr-bi-no-fp.pdf" title="PR BI no FP" class="PDF" data-filesize="94.27 KB">your notification letter will look like this</a>.</p>
</li>
<li>
<h4>If you were impacted by the personnel records and background investigation records incidents and your fingerprints were compromised</h4>
<p>If our records indicate that you were impacted by the personnel records and background investigation records incidents and your fingerprints were compromised, <a href="/cybersecurity/pr-bi-fp.pdf" title="PR BI FP" class="PDF" data-filesize="107.86 KB">your notification letter will look like this</a>.</p>
</li>
<li>
<h4>If you were only impacted by the background investigation records incident and your fingerprints were not compromised</h4>
<p>If our records indicate that you were impacted by the background investigation records incident and your fingerprints were not compromised, <a href="/cybersecurity/bi-no-fp-no-pr.pdf" title="BI no FP (No PR)" class="PDF" data-filesize="92.51 KB">your notification letter will look like this</a>.</p>
</li>
<li>
<h4>If you were only impacted by the background investigation records incident and your fingerprints were compromised</h4>
<p>If our records indicate that you were impacted by the background investigation records incident and your fingerprints were compromised, <a href="/cybersecurity/bi-fp-no-pr.pdf" title="BI FP (No PR)" class="PDF" data-filesize="93.84 KB">your notification letter will look like this</a>.</p>
</li>
<li>
<h4>If you were only impacted by the personnel records incident</h4>
<p>If our records indicate that you were impacted by the personnel records incident, <a href="/cybersecurity/pr-only.pdf" title="PR Only" class="PDF" data-filesize="90.27 KB">your notification letter will look like this</a>.</p>
</li>
<li>
<h4>If the Government determined you were not impacted</h4>
<p>If the Government has determined that you were not impacted, <a href="/cybersecurity/no-impact.pdf" title="No Impact" class="PDF" data-filesize="83.39 KB">your notification letter will look like this</a>.</p>
</li>
</ol>
<h4>SAMPLE NOTIFICATION LETTERS YOU WILL RECEIVE <b>AFTER</b> YOU HAVE CONTACTED THE VERIFICATION CENTER (DECEMBER 2015&ndash;DECEMBER 2016)</h4>
<p>The Verification Center initially supported those impacted by the background investigation records incident.</p>
<ol class="ListServices ListNotes">
<li>
<h4>If your fingerprints were not compromised</h4>
<p>If our records indicate your fingerprints were not compromised, <a title="Sample Letter" href="/cybersecurity/impacted-no-finger.pdf" class="PDF" data-filesize="82.4 KB">your notification letter will look like this.</a></p>
</li>
<li>
<h4>If your fingerprints were compromised</h4>
<p>If our records indicate your fingerprints were compromised, <a title="Sample Letter" href="/cybersecurity/final-verification.pdf" class="PDF" data-filesize="85.5 KB">your notification letter will look like this.</a></p>
</li>
<li>
<h4>If the Government determined you were not impacted</h4>
<p>If the Government has determined that you were not impacted, <a title="Sample Letter" href="/cybersecurity/not-impacted.pdf" class="PDF" data-filesize="124 KB">your notification letter will look like this.</a></p>
</li>
</ol>

<p class="top NoLine"><a href="#content">Back to Top</a></p>
-->
            <h2><a name="Actions" id="Actions"></a>Verify if You Were Impacted in the OPM Cybersecurity Incidents Announced in 2015</h2>
            <div class="SideBarAction SideBarVerification">
              <h2><a href="https://opmverify.dmdc.osd.mil">Contacting the Verification Center</a></h2>
              <p class="btnContainer"><a class="btnSignUp" href="https://opmverify.dmdc.osd.mil">Verify Online</a></p>
              <hr class="sidebar-hr">
              <h4>Or by phone:</h4>
              <p><a href="tel:800-750-3004">800-750-3004</a> (Toll Free)</p>
              <p>Monday-Saturday, 9AM–9PM ET</p>
              <h5><a href="/cybersecurity/verification-center-privacy-statement/" title="Verification Privacy Statement">Privacy Statement</a></h5>
            </div>
            <p>The Federal Government has set up a Verification Center to assist individuals who believe their data may have been impacted in the incidents involving background investigation records and personnel records. The U.S. Office of Personnel
              Management and its partners across government are committed to delivering high quality identity protection services to those impacted by this incident.</p>
            <p>The <a href="https://opmverify.dmdc.osd.mil/">Verification Center</a> will assist individuals who previously received a letter notifying them that their data had been impacted by the 2015 cyber incidents, and would like to have a copy
              of their letter resent. The Verification Center will also assist those who believe their data may have been impacted by the incidents, but have not received their notification letters.</p>
            <h4>How can I access the Verification Center?</h4>
            <p>You may access the Verification Center at <a href="https://opmverify.dmdc.osd.mil/">https://opmverify.dmdc.osd.mil/.</a>&nbsp;Those needing assistance with submitting their information may call the Verification Center at 800-750-3004
              Monday through Saturday, between 9:00 a.m. and 9:00 p.m. Eastern Time.</p>
            <p>In addition to signing up for services and contacting the Verification Center, there are a number of actions you can take right now:</p>
            <ul class="ListNormal">
              <li><a title="Listserv" href="/cybersecurity/stay-informed/#listserv">Sign up for our listserv</a> to receive email updates on new information and resources.</li>
              <li><a title="Review Steps" href="/leaving/index.aspx?link=https://www.consumer.ftc.gov/topics/identity-theft" class="Leaving" data-leavingrewritten="1">Review additional steps <span class="Leaving">(external link)</span></a> you can
                take to protect your identity.</li>
              <li><a title="FAQ" href="/cybersecurity/faqs/">Review our Frequently Asked Questions</a> section.</li>
            </ul>
            <p class="top NoLine"><a href="#content">Back to Top</a></p>
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CYBERSECURITY RESOURCE CENTER SIGN UP FOR SERVICES

SERVICE UPDATE

In the wake of the Coronavirus Disease 2019 (COVID-19) pandemic, the MyIDCare
call center continues to provide services to individuals impacted by the cyber
incidents of 2015. Please note, in an effort to keep our call center agents
healthy and able to serve you, there may be some delays. For routine questions,
please see our frequently asked questions; or log in to review the details of
your MyIDCare account.

I have received a notification letter and PIN from OPM.

Enroll with SERVICE PROVIDER

I think I may be impacted and do not have a letter.

Reach the VERIFICATION CENTER

Already have a MyIDCare account? Log in here


HOW TO SIGN UP FOR SERVICES

Approximately 21.5 million individuals were impacted by the cyber incident
involving background investigation records OPM announced in 2015. Approximately
4.2 million individuals were impacted by the separate but related cyber incident
involving personnel records OPM announced in 2015. Most of those people were
also impacted by the cyber incident involving background investigations records;
approximately 600,000 individuals were impacted only by the cyber incident
involving personnel records.

If you received a notification letter and 25-digit PIN code from the Office of
Personnel Management, we have determined that your Social Security number and
other personal information were compromised in the 2015 cyber incidents.

We are offering you a comprehensive suite of credit and identity monitoring,
identity theft insurance, and identity restoration services. We are also
offering your dependent minor children, who were under the age of 18 as of July
1, 2015, identity monitoring, identity theft insurance, and identity restoration
services.

Here are the services the Federal Government is providing to individuals
impacted by the 2015 OPM cybersecurity incidents:


ENROLLMENT FOR IMPACTED INDIVIDUALS

If you’ve received a notification letter and PIN code from OPM, please sign up
for MyIDCare.

Sign Up Online

Returning? Log In

--------------------------------------------------------------------------------

OR BY PHONE:

800-750-3004 (Toll Free)
503-520-4453 (International)
936-463-0510 (TTY)

Monday-Saturday, 9AM-9PM ET

 1. IDENTITY MONITORING
    
    Identity monitoring services include monitoring internet and database
    sources including those pertaining to criminal records, arrest records,
    bookings, court records, pay day loans, bank accounts, checks, sex
    offenders, changes of address, and Social Security number traces. These
    services are also available to your dependent minor children who were under
    the age of 18 before July 1, 2015. Please enroll with the service provider
    to access this service.

 2. CREDIT MONITORING
    
    Credit monitoring services includes monitoring of credit reports at all
    three national credit reporting agencies (e.g., Experian, Equifax, and
    TransUnion). Please enroll with the service provider to access this service.

 3. IDENTITY RESTORATION SERVICES
    
    If your identity is compromised, representatives from the service provider
    will work with you to take steps to restore your identity. You and your
    dependent minor children have access to this benefit at any time during the
    coverage period without having to enroll in monitoring services; however, to
    utilize the restoration services, impacted individuals will need to verify
    that they are eligible to access services with the service provider.

 4. IDENTITY THEFT INSURANCE
    
    Identity theft insurance is being provided to impacted individuals and their
    dependent minor children regardless of whether they enroll in monitoring
    services. For those whose data were impacted by the background investigation
    records incident, identity theft insurance became effective on September 1,
    2015. For those whose data were impacted by the personnel records incident,
    identity theft insurance became effective on December 2, 2016. The insurance
    covers all incidents of identity theft that occur during the coverage
    period, regardless of the source. It also covers you for expenses incurred
    in restoring your identity, with no deductible.

If you have received a notification letter and PIN code from OPM, please enroll
with the service provider.

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VERIFY IF YOU WERE IMPACTED IN THE OPM CYBERSECURITY INCIDENTS ANNOUNCED IN 2015


CONTACTING THE VERIFICATION CENTER

Verify Online

--------------------------------------------------------------------------------

OR BY PHONE:

800-750-3004 (Toll Free)

Monday-Saturday, 9AM–9PM ET

PRIVACY STATEMENT

The Federal Government has set up a Verification Center to assist individuals
who believe their data may have been impacted in the incidents involving
background investigation records and personnel records. The U.S. Office of
Personnel Management and its partners across government are committed to
delivering high quality identity protection services to those impacted by this
incident.

The Verification Center will assist individuals who previously received a letter
notifying them that their data had been impacted by the 2015 cyber incidents,
and would like to have a copy of their letter resent. The Verification Center
will also assist those who believe their data may have been impacted by the
incidents, but have not received their notification letters.

HOW CAN I ACCESS THE VERIFICATION CENTER?

You may access the Verification Center at https://opmverify.dmdc.osd.mil/. Those
needing assistance with submitting their information may call the Verification
Center at 800-750-3004 Monday through Saturday, between 9:00 a.m. and 9:00 p.m.
Eastern Time.

In addition to signing up for services and contacting the Verification Center,
there are a number of actions you can take right now:

 * Sign up for our listserv to receive email updates on new information and
   resources.
 * Review additional steps (external link) you can take to protect your
   identity.
 * Review our Frequently Asked Questions section.

Back to Top


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