URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_c...
Submission: On November 29 via api from US — Scanned from DE

Summary

This website contacted 29 IPs in 4 countries across 23 domains to perform 101 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 400838.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
41 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
5 2a00:1450:400... 15169 (GOOGLE)
3 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 13.32.121.98 16509 (AMAZON-02)
2 34.249.19.88 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
3 2620:1ec:c11:... 8068 (MICROSOFT...)
1 2600:9000:231... 16509 (AMAZON-02)
2 34.120.220.80 396982 (GOOGLE-CL...)
4 2a00:1450:400... 15169 (GOOGLE)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
2 2606:4700::68... 13335 (CLOUDFLAR...)
3 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
6 2600:1f14:f4:... 16509 (AMAZON-02)
2 2600:9000:225... 16509 (AMAZON-02)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.42.14 8068 (MICROSOFT...)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 18.66.122.107 16509 (AMAZON-02)
4 5 54.156.212.180 14618 (AMAZON-AES)
1 1 52.58.215.26 16509 (AMAZON-02)
1 1 35.157.182.139 16509 (AMAZON-02)
1 1 142.250.185.162 15169 (GOOGLE)
1 52.17.7.52 16509 (AMAZON-02)
1 35.244.174.68 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
1 54.145.152.25 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
1 2606:4700:440... 13335 (CLOUDFLAR...)
101 29
Apex Domain
Subdomains
Transfer
49 egain.com
www.egain.com — Cisco Umbrella Rank: 400838
hd.egain.com
ebrain.egain.com
743 KB
7 clickagy.com
tags.clickagy.com — Cisco Umbrella Rank: 10771
aorta.clickagy.com — Cisco Umbrella Rank: 2553
hemsync.clickagy.com — Cisco Umbrella Rank: 9407
16 KB
5 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 84
region1.google-analytics.com — Cisco Umbrella Rank: 1166
20 KB
5 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 106
289 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 563
www.linkedin.com — Cisco Umbrella Rank: 550
px4.ads.linkedin.com — Cisco Umbrella Rank: 5838
4 KB
4 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 64
cm.g.doubleclick.net — Cisco Umbrella Rank: 271
stats.g.doubleclick.net — Cisco Umbrella Rank: 142
3 KB
4 gstatic.com
fonts.gstatic.com
122 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 107
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 3269
674 B
3 google.com
www.google.com — Cisco Umbrella Rank: 16
674 B
3 bing.com
bat.bing.com — Cisco Umbrella Rank: 463
12 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 28516
key-cdn.printfriendly.com — Cisco Umbrella Rank: 30243
16 KB
2 agkn.com
aa.agkn.com — Cisco Umbrella Rank: 649
d.agkn.com — Cisco Umbrella Rank: 940
1 KB
2 oribi.io
cdn.linkedin.oribi.io — Cisco Umbrella Rank: 1297
374 B
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 9793
prism.app-us1.com — Cisco Umbrella Rank: 9873
6 KB
2 dreamdata.cloud
cdn.dreamdata.cloud — Cisco Umbrella Rank: 67844
39 KB
2 lfeeder.com
sc.lfeeder.com — Cisco Umbrella Rank: 18502
tr.lfeeder.com — Cisco Umbrella Rank: 30577
12 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 22259
20 KB
1 trackcmp.net
trackcmp.net — Cisco Umbrella Rank: 9931
289 B
1 rlcdn.com
id.rlcdn.com — Cisco Umbrella Rank: 787
98 B
1 crwdcntrl.net
sync.crwdcntrl.net — Cisco Umbrella Rank: 1079
265 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 1173
5 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 8212
2 KB
101 23
Domain Requested by
41 www.egain.com www.egain.com
6 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
5 aorta.clickagy.com 4 redirects tags.clickagy.com
5 www.googletagmanager.com www.egain.com
4 fonts.gstatic.com fonts.googleapis.com
4 fonts.googleapis.com www.egain.com
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
3 bat.bing.com www.egain.com
bat.bing.com
2 stats.g.doubleclick.net www.google-analytics.com
2 px.ads.linkedin.com 2 redirects
2 cdn.linkedin.oribi.io snap.licdn.com
2 region1.google-analytics.com www.googletagmanager.com
2 cdn.dreamdata.cloud www.egain.com
cdn.dreamdata.cloud
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 hd.egain.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 trackcmp.net diffuser-cdn.app-us1.com
1 hemsync.clickagy.com tags.clickagy.com
1 id.rlcdn.com www.egain.com
1 sync.crwdcntrl.net www.egain.com
1 cm.g.doubleclick.net 1 redirects
1 d.agkn.com 1 redirects
1 aa.agkn.com 1 redirects
1 tr.lfeeder.com www.egain.com
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 tags.clickagy.com ws.zoominfo.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 googleads.g.doubleclick.net www.googletagmanager.com
1 diffuser-cdn.app-us1.com www.egain.com
1 snap.licdn.com www.egain.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 sc.lfeeder.com www.egain.com
1 ws.zoominfo.com www.egain.com
101 36
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2022-01-20 -
2023-02-21
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
1937640834.rsc.cdn77.org
R3
2022-11-07 -
2023-02-05
3 months crt.sh
hd.egain.com
Amazon
2022-02-09 -
2023-03-10
a year crt.sh
*.analytics-egain.com
Amazon
2022-09-06 -
2023-10-05
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-05-04 -
2023-05-04
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 02
2022-11-25 -
2023-05-25
6 months crt.sh
*.lfeeder.com
Amazon
2022-07-09 -
2023-08-07
a year crt.sh
cdn.dreamdata.cloud
GTS CA 1D4
2022-10-07 -
2023-01-05
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
1639039923.rsc.cdn77.org
R3
2022-11-06 -
2023-02-04
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-06-14 -
2023-06-14
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
linkedin.oribi.io
Amazon
2022-07-07 -
2023-08-06
a year crt.sh
*.clickagy.com
Amazon
2021-12-15 -
2023-01-12
a year crt.sh
www.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
www.google.de
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.google.com
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh
*.google.de
GTS CA 1C3
2022-11-02 -
2023-01-25
3 months crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Frame ID: 17EDC6000651889B9172D779A1B6EB69
Requests: 96 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: DC767C218C4504B86BDAB23D7B06701C
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 0E5B74B062F8B34DED31901B73F746FC
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 2B6508365308AC51B0887C8D31638A6D
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: F3B40D69D79E8C298746E9659CDF3D52
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Buying Digital Customer Service Software? Avoid Vendor Traps | eGain

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

101
Requests

97 %
HTTPS

61 %
IPv6

23
Domains

36
Subdomains

29
IPs

4
Countries

1308 kB
Transfer

3428 kB
Size

38
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 76
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669749777482&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D123a4a69-c1e5-eb11-bacb-000d3a4e9497 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1669749777482%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fdigital-customer-service-software-vendor-traps%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Ddigital4-na%2526uid%253D123a4a69-c1e5-eb11-bacb-000d3a4e9497%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669749777482&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D123a4a69-c1e5-eb11-bacb-000d3a4e9497&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1669749777482&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D123a4a69-c1e5-eb11-bacb-000d3a4e9497&liSync=true&e_ipv6=AQKIF6hq6TkcqwAAAYTE16Y8M3WleHwDqgY8XHdXZw1KVjBs3Q5HogAkvmdwNdSDEvxUPZQp
Request Chain 84
  • https://aorta.clickagy.com/pixel.gif?clkgypv=jstag HTTP 302
  • https://aa.agkn.com/adscores/g.pixel?sid=9212289188&_puid=c:297b9eef7796a1f97c27f2ca1f3d078f&_redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D128%26cm%3D HTTP 302
  • https://d.agkn.com/pixel/10751/?che=1669749778415&ip=185.213.155.169&l1=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D128%26cm%3D217363104350003636538 HTTP 302
  • https://aorta.clickagy.com/pixel.gif?clkgypv=pxl&ch=128&cm=217363104350003636538 HTTP 302
  • https://cm.g.doubleclick.net/pixel?google_nid=clickagy&google_sc&google_cm&google_hm=YzoyOTdiOWVlZjc3OTZhMWY5N2MyN2YyY2ExZjNkMDc4Zg HTTP 302
  • https://aorta.clickagy.com/pixel.gif?ch=8&cm=CAESENYXPp_soO0v2zmv93c7WFw&google_cver=1 HTTP 302
  • https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:297b9eef7796a1f97c27f2ca1f3d078f/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D
Request Chain 85
  • https://aorta.clickagy.com/liveramp_redir HTTP 302
  • https://id.rlcdn.com/711861.gif

101 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/resources/digital-customer-service-software-vendor-traps/
209 KB
45 KB
Document
General
Full URL
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d102e9b7d0e75baf3cb7abae2cf34363982531db54b6255ff0ecc656ac5e8b22
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
44987
Content-Type
text/html; charset=UTF-8
Date
Tue, 29 Nov 2022 19:22:55 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/9557>; rel="alternate"; type="application/json" <https://www.egain.com/?p=9557>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
704 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
trp-floater-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-floater-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"131e-5ddba28f2b659-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
1044
trp-language-switcher.css
www.egain.com/plugins/translatepress-multilingual/assets/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/translatepress-multilingual/assets/css/trp-language-switcher.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 28 Apr 2022 17:21:44 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"a6b-5ddba28f2a6b9-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
817
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/
2 KB
997 B
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
23257
css
fonts.googleapis.com/
31 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f62057301cbebb6162864bdcbafc8c452cea3925b02b963acdf0324997c11625
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 29 Nov 2022 19:22:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 29 Nov 2022 19:22:56 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 29 Nov 2022 19:22:56 GMT
front.min.css
www.egain.com/plugins/cookie-notice/css/
5 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/cookie-notice/css/front.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d2c30641eed11d27cc45ab60849aaef8d0cef92b8c75b09648ffb764bd6017c0
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
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Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
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www.egain.com/plugins/sassy-social-share/public/css/
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https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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X-Content-Type-Options nosniff

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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
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www.egain.com/egain-child/css/
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15 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/css/custom.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
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Accept-Encoding
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www.egain.com/plugins/ocean-extra/assets/css/
36 KB
6 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
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Accept-Encoding
Content-Type
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Keep-Alive
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bytes
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jquery.min.js
www.egain.com/includes/js/jquery/
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31 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
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Accept-Encoding
Content-Type
application/javascript
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Keep-Alive
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bytes
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www.egain.com/includes/js/jquery/
11 KB
4 KB
Script
General
Full URL
https://www.egain.com/includes/js/jquery/jquery-migrate.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
Name Value
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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2bd8-5db15e30bdc7f-gzip"
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Accept-Encoding
Content-Type
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bytes
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www.egain.com/plugins/revslider/public/assets/js/
147 KB
50 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"24ba4-592d7e61038c0-gzip"
Vary
Accept-Encoding
Content-Type
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Keep-Alive
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bytes
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rs6.min.js
www.egain.com/plugins/revslider/public/assets/js/
261 KB
66 KB
Script
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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HTTP/1.1
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TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Apache/2.4.29 (Ubuntu) /
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"412a9-592d7e61038c0-gzip"
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Accept-Encoding
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chunked
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Accept-Ranges
bytes
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www.egain.com/plugins/sticky-header-oceanwp//
2 KB
1012 B
Script
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//main.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Software
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Security Headers
Name Value
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Request headers

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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
"816-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Content-Type
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Accept-Ranges
bytes
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www.egain.com/plugins/cookie-notice/js/
8 KB
2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
Name Value
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
Vary
Accept-Encoding
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
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timeout=5, max=93
Content-Length
1933
custom_script_1.js
www.egain.com/egain-child/
24 KB
5 KB
Script
General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:56 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
"5e4a-5eda10096cedc-gzip"
Vary
Accept-Encoding
Content-Type
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Keep-Alive
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220 KB
76 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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Response headers

date
Tue, 29 Nov 2022 19:22:57 GMT
content-encoding
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strict-transport-security
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date
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content-encoding
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server
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Response headers

date
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content-encoding
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Strict-Transport-Security
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Strict-Transport-Security
max-age=31536000
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Strict-Transport-Security
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X-Content-Type-Options
nosniff
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Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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server
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imagesloaded.min.js
www.egain.com/includes/js/
5 KB
2 KB
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General
Full URL
https://www.egain.com/includes/js/imagesloaded.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
ETag
"15fd-5db15e30cd681-gzip"
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
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Server
Apache/2.4.29 (Ubuntu)
ETag
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
ETag
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32 KB
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
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Server
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ETag
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www.egain.com/plugins/pojo-accessibility/assets/js/
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Script
General
Full URL
https://www.egain.com/plugins/pojo-accessibility/assets/js/app.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
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Apache/2.4.29 (Ubuntu) /
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Request headers

accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
"14c1-5e7a1603ac879-gzip"
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Accept-Encoding
Content-Type
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
1668
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www.egain.com/plugins/sassy-social-share/public/js/
119 KB
40 KB
Script
General
Full URL
https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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TLS 1.3, , AES_128_GCM
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Resource Hash
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Security Headers
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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
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Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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Content-Length
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hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
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13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Content-Type
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Keep-Alive
Accept-Ranges
bytes
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maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Content-Type
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Keep-Alive
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jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
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General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Security Headers
Name Value
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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Strict-Transport-Security
max-age=31536000
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Server
Apache/2.4.29 (Ubuntu)
ETag
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Vary
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Content-Type
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www.egain.com/egain-media/2022/02/
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Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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accept-language
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User-Agent
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Response headers

Date
Tue, 29 Nov 2022 19:22:57 GMT
Strict-Transport-Security
max-age=31536000
X-Content-Type-Options
nosniff
Last-Modified
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Server
Apache/2.4.29 (Ubuntu)
ETag
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Content-Type
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3404
css
fonts.googleapis.com/
3 KB
561 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
ESF /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

strict-transport-security
max-age=31536000
date
Tue, 29 Nov 2022 19:22:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
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server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
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access-control-allow-origin
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cache-control
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timing-allow-origin
*
link
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expires
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css
fonts.googleapis.com/
5 KB
706 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
ESF /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

strict-transport-security
max-age=31536000
date
Tue, 29 Nov 2022 19:22:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
Tue, 29 Nov 2022 17:51:44 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
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timing-allow-origin
*
link
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expires
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css
fonts.googleapis.com/
8 KB
785 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
ESF /
Resource Hash
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Security Headers
Name Value
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X-Frame-Options SAMEORIGIN
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Tue, 29 Nov 2022 19:22:56 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
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x-xss-protection
0
last-modified
Tue, 29 Nov 2022 18:48:40 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 29 Nov 2022 19:22:56 GMT
gtm.js
www.googletagmanager.com/
169 KB
55 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:827::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
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X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date
Tue, 29 Nov 2022 19:22:57 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
56460
x-xss-protection
0
last-modified
Tue, 29 Nov 2022 18:00:00 GMT
server
Google Tag Manager
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Tue, 29 Nov 2022 19:22:57 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.98 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-98.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

Date
Tue, 29 Nov 2022 18:53:06 GMT
Via
1.1 bc0a0f9f99d36a68240a31a25e39addc.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
X-Amz-Cf-Pop
FRA60-P1
Age
1792
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
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Content-Type
image/jpeg
Connection
keep-alive
Accept-Ranges
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Content-Length
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X-Amz-Cf-Id
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analytics.analytics-egain.com/onetag/ Frame DC76
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.249.19.88 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-34-249-19-88.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

content-type
text/javascript;charset=utf-8
date
Tue, 29 Nov 2022 19:22:57 GMT
cache-control
max-age=86400
server
expires
Wed, 30 Nov 2022 19:22:57 GMT
gtm.js
www.googletagmanager.com/
132 KB
48 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
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content-encoding
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strict-transport-security
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Response headers

date
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content-encoding
gzip
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Response headers

strict-transport-security
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content-encoding
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x-amz-version-id
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content-encoding
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content-encoding
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strict-transport-security
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etag
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Response headers

date
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x-content-type-options
nosniff
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Response headers

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Response headers

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x-content-type-options
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Response headers

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x-content-type-options
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Response headers

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Strict-Transport-Security
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Response headers

Date
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Strict-Transport-Security
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Requested by
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URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
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Security
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Response headers

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H2
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Response headers

x-77-pop
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via
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
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Request headers

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Response headers

strict-transport-security
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Requested by
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pragma
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General
Full URL
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Requested by
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URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
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Request headers

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User-Agent
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Response headers

strict-transport-security
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General
Full URL
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Response headers

pragma
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date
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content-encoding
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content-type
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pragma
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server
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General
Full URL
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Host: analytics.analytics-egain.com
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accept-language
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date
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content-encoding
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Response headers

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Request headers

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Response headers

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x-amz-cf-pop
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H2
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QUIC, , AES_128_GCM
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Request headers

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Request headers

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Response headers

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Response headers

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content-encoding
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cf-cache-status
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x-powered-by
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H3
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QUIC, , AES_128_GCM
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Security Headers
Name Value
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Response headers

pragma
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x-content-type-options
nosniff
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server
Golfe2
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22 B
XHR
General
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Content-Type
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
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server
Golfe2
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cross-origin
alt-svc
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content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
data
aorta.clickagy.com/
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504 B
XHR
General
Full URL
https://aorta.clickagy.com/data
Requested by
Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.156.212.180 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-156-212-180.compute-1.amazonaws.com
Software
Aorta/20221117.e7edcc499 /
Resource Hash
f2f12e6a29fafb513972bda17b5462b9c5a8801fca00e7f6dd21a4f00e98c2ca

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-type
application/x-www-form-urlencoded

Response headers

date
Tue, 29 Nov 2022 19:22:58 GMT
content-encoding
gzip
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
access-control-allow-origin
https://www.egain.com
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
de3e42c37580
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
81
/
sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:297b9eef7796a1f97c27f2ca1f3d078f/gdpr=0/gdpr_consent=false/
Redirect Chain
  • https://aorta.clickagy.com/pixel.gif?clkgypv=jstag
  • https://aa.agkn.com/adscores/g.pixel?sid=9212289188&_puid=c:297b9eef7796a1f97c27f2ca1f3d078f&_redir=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D128%26cm%3D
  • https://d.agkn.com/pixel/10751/?che=1669749778415&ip=185.213.155.169&l1=https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D128%26cm%3D217363104350003636538
  • https://aorta.clickagy.com/pixel.gif?clkgypv=pxl&ch=128&cm=217363104350003636538
  • https://cm.g.doubleclick.net/pixel?google_nid=clickagy&google_sc&google_cm&google_hm=YzoyOTdiOWVlZjc3OTZhMWY5N2MyN2YyY2ExZjNkMDc4Zg
  • https://aorta.clickagy.com/pixel.gif?ch=8&cm=CAESENYXPp_soO0v2zmv93c7WFw&google_cver=1
  • https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:297b9eef7796a1f97c27f2ca1f3d078f/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7...
49 B
265 B
Image
General
Full URL
https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:297b9eef7796a1f97c27f2ca1f3d078f/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H2
Server
52.17.7.52 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-17-7-52.eu-west-1.compute.amazonaws.com
Software
Jetty(9.4.38.v20210224) /
Resource Hash
2f561b02a49376e3679acd5975e3790abdff09ecbadfa1e1858c7ba26e3ffcef

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 29 Nov 2022 19:22:59 GMT
server
Jetty(9.4.38.v20210224)
content-type
image/gif
p3p
CP=NOI DSP COR NID PSAa PSDa OUR UNI COM NAV
access-control-allow-origin
*
cache-control
no-cache
x-server
10.45.6.13
content-length
49
expires
0

Redirect headers

date
Tue, 29 Nov 2022 19:22:58 GMT
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
location
https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:297b9eef7796a1f97c27f2ca1f3d078f/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D
access-control-allow-origin
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
ece17ac0ee51
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
0
711861.gif
id.rlcdn.com/
Redirect Chain
  • https://aorta.clickagy.com/liveramp_redir
  • https://id.rlcdn.com/711861.gif
0
98 B
Image
General
Full URL
https://id.rlcdn.com/711861.gif
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H2
Server
35.244.174.68 Kansas City, United States, ASN15169 (GOOGLE, US),
Reverse DNS
68.174.244.35.bc.googleusercontent.com
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date
Tue, 29 Nov 2022 19:22:58 GMT
via
1.1 google
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
0

Redirect headers

date
Tue, 29 Nov 2022 19:22:58 GMT
server
Aorta/20221117.e7edcc499
expect
0
access-control-max-age
31536000
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json
location
https://id.rlcdn.com/711861.gif
access-control-allow-origin
access-control-expose-headers
Set-Cookie
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
x-aorta-region
us-east-1
x-aorta-host
da73a8438483
access-control-allow-headers
Origin,cache-control,content-type,man,messagetype,soapaction
content-length
0
/
www.google.com/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1669749777443&cv=11&fst=1669748400000&bg=ffffff&guid=ON&async=1&gtm=2oab90&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D123a4a69-c1e5-eb11-bacb-000d3a4e9497&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=998920338&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 29 Nov 2022 19:22:57 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1669749777443&cv=11&fst=1669748400000&bg=ffffff&guid=ON&async=1&gtm=2oab90&u_w=1600&u_h=1200&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D123a4a69-c1e5-eb11-bacb-000d3a4e9497&tiba=Buying%20Digital%20Customer%20Service%20Software%3F%20Avoid%20Vendor%20Traps%20%7C%20eGain&data=event%3Dgtag.config&fmt=3&is_vtc=1&random=998920338&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
Content-Security-Policy script-src 'none'; object-src 'none'
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 29 Nov 2022 19:22:57 GMT
content-security-policy
script-src 'none'; object-src 'none'
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
hasHashes
hemsync.clickagy.com/external/
2 B
325 B
XHR
General
Full URL
https://hemsync.clickagy.com/external/hasHashes?clkgypv=jstag&cb=null
Requested by
Host: tags.clickagy.com
URL: https://tags.clickagy.com/data.js?rnd=62fe5c0e6ad95
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.145.152.25 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-145-152-25.compute-1.amazonaws.com
Software
/
Resource Hash
4f53cda18c2baa0c0354bb5f9a3ecbe5ed12ab4d8e11ba873c2f11161202b945

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date
Tue, 29 Nov 2022 19:22:58 GMT
content-encoding
gzip
vary
origin
content-type
text/plain; charset=utf-8
access-control-allow-origin
https://www.egain.com
access-control-expose-headers
content-length, last-modified, expires, content-type
access-control-allow-credentials
true
content-length
28
collect
stats.g.doubleclick.net/j/
4 B
441 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=1083784466.1669749777&jid=272975767&gjid=1307772254&_gid=12219181.1669749778&_u=YADAAUABAAAAACAAI~&z=1872432995
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c09::9a Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Tue, 29 Nov 2022 19:22:57 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j98&tid=UA-15835029-4&cid=1083784466.1669749777&jid=1035725695&gjid=884875779&_gid=12219181.1669749778&_u=YADAAUAAAAAAACAAI~&z=703806018
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c09::9a Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
Tue, 29 Nov 2022 19:22:57 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
t_prism_sitemessages.php
trackcmp.net/
0
289 B
Script
General
Full URL
https://trackcmp.net/t_prism_sitemessages.php?trackid=68298682&prismid=67c50db6-8138-4470-9130-8733ebfab4b4&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fdigital-customer-service-software-vendor-traps%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Ddigital4-na%26uid%3D123a4a69-c1e5-eb11-bacb-000d3a4e9497
Requested by
Host: diffuser-cdn.app-us1.com
URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700:4400::ac40:9197 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / PHP/7.1.33
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date
Tue, 29 Nov 2022 19:22:57 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.1.33
p3p
CP="NON BUS INT NAV COM ADM CON CUR IVA IVD OTP PSA PSD TEL SAM"
content-type
text/javascript;charset=UTF-8
cache-control
no-cache, private
x-privacy-policy
You can find our privacy policy here: https://www.activecampaign.com/help/privacy-policy/
cf-ray
771db70f39499097-FRA
content-length
0
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1083784466.1669749777&jid=272975767&_u=YADAAUABAAAAACAAI~&z=1878920858
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 29 Nov 2022 19:22:58 GMT
x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
63 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1083784466.1669749777&jid=272975767&_u=YADAAUABAAAAACAAI~&z=1878920858
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
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content-length
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x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
63 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j98&tid=UA-15835029-4&cid=1083784466.1669749777&jid=1035725695&_u=YADAAUAAAAAAACAAI~&z=1916682718
Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:80f::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
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content-length
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x-xss-protection
0
expires
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ga-audiences
www.google.de/ads/
42 B
63 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/resources/digital-customer-service-software-vendor-traps/?utm_source=1on1&utm_medium=email&utm_campaign=digital4-na&uid=123a4a69-c1e5-eb11-bacb-000d3a4e9497
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
content-type
image/gif
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
timing-allow-origin
*
alt-svc
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x-xss-protection
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ebrain.egain.com/system/templates/chat/ Frame 2B65
124 KB
22 KB
Script
General
Full URL
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Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
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H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
Software
Server /
Resource Hash
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Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
server
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content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
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content-type
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cache-control
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x-amz-apigw-id
cYNS7Ex4PHcFidg=
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getCBHostName.jsp
ebrain.egain.com/system/cb/admin/
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920 B
Script
General
Full URL
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Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma
no-cache
date
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strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
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x-frame-options
SAMEORIGIN
content-type
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cache-control
no-cache
content-length
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x-ua-compatible
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ebrain.egain.com/system/cb/cs/ Frame F3B4
0
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Document
General
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
2600:1f14:f4:7d01:d320:3b34:331c:cd99 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
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Request headers

Referer
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Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1606
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
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last-modified
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pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
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collect
region1.google-analytics.com/g/
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Ping
General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.121 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 29 Nov 2022 19:23:02 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
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expires
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Verdicts & Comments Add Verdict or Comment

175 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x string| sticky_header_style function| setREVStartSize function| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| ldfdr object| fs object| analytics object| __DD_TEMP_ANALYTICS__ string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser function| OriginalPageFetch string| PF_VERSION object| pfMod object| priFri function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll object| PojoA11yOptions function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| UET function| UET_init function| UET_push object| ueto_932c455197 function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids string| visitorGlobalObjectAlias function| vgo object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga object| GooglebQhCsO function| onYouTubeIframeAPIReady object| gaGlobal object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| __gaConnectorEventsEmitted function| lintrk boolean| _already_called_lintrk object| JSON3 function| setImmediate function| clearImmediate string| Integration function| normalize object| ziws string| prismGlobalObjectAlias object| visitorGlobalObject object| gaplugins object| gaData function| _initClickagy object| eGain

38 Cookies

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Value: AHWqTUlap0B5Yb9CZnHtVtAguypKg5mZSGZY35F81nH52TGRWrJ6A1fBp-ZgY2hny9c
ebrain.egain.com/ Name: AWSALB
Value: ngAlCxEtPzn2xJbkEopH9m917SJBAw2EQ5DYOAGnYUlpsIsMXevkQLgu2/wpx0IU926nXyOoj+iRs70s8h1AVKVBhxXpOU+8rO2PTl74AiNgFswNO5q1wXySWlsKJLU6UMUX8vnlofCecIjQIbPf29J7E1t3bwXZr1BxyXj/WX9NFLdAcXb/8plW7I8TxQ==
ebrain.egain.com/ Name: AWSALBCORS
Value: ngAlCxEtPzn2xJbkEopH9m917SJBAw2EQ5DYOAGnYUlpsIsMXevkQLgu2/wpx0IU926nXyOoj+iRs70s8h1AVKVBhxXpOU+8rO2PTl74AiNgFswNO5q1wXySWlsKJLU6UMUX8vnlofCecIjQIbPf29J7E1t3bwXZr1BxyXj/WX9NFLdAcXb/8plW7I8TxQ==

4 Console Messages

Source Level URL
Text
network error URL: https://id.rlcdn.com/711861.gif
Message:
Failed to load resource: the server responded with a status of 451 ()
network error URL: https://sync.crwdcntrl.net/map/c=8545/tp=CKGY/tpid=c:297b9eef7796a1f97c27f2ca1f3d078f/gdpr=0/gdpr_consent=false/?https%3A%2F%2Faorta.clickagy.com%2Fpixel.gif%3Fclkgypv%3Dpxl%26ch%3D120%26cm%3D%24%7Bprofile_id%7D
Message:
Failed to load resource: the server responded with a status of 404 ()
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

aa.agkn.com
analytics.analytics-egain.com
aorta.clickagy.com
bat.bing.com
cdn.dreamdata.cloud
cdn.linkedin.oribi.io
cdn.printfriendly.com
cm.g.doubleclick.net
d.agkn.com
diffuser-cdn.app-us1.com
ebrain.egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
hemsync.clickagy.com
id.rlcdn.com
key-cdn.printfriendly.com
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
sc.lfeeder.com
snap.licdn.com
stats.g.doubleclick.net
sync.crwdcntrl.net
tags.clickagy.com
tr.lfeeder.com
trackcmp.net
ws.zoominfo.com
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.32.121.98
13.82.107.234
142.250.185.162
18.66.122.107
2001:4860:4802:34::36
2600:1f14:f4:7d01:d320:3b34:331c:cd99
2600:9000:2251:b200:2:53b2:240:93a1
2600:9000:2315:8000:1f:f723:6fc0:93a1
2606:4700:4400::ac40:9197
2606:4700::6810:a852
2606:4700::6811:915b
2606:4700::6812:2eb
2620:1ec:21::14
2620:1ec:c11::200
2a00:1450:4001:802::2003
2a00:1450:4001:80f::2004
2a00:1450:4001:827::2008
2a00:1450:4001:829::200a
2a00:1450:4001:82b::200e
2a00:1450:4001:830::2002
2a00:1450:4001:830::2003
2a00:1450:400c:c09::9a
2a02:26f0:3500:16::215:14a0
2a02:6ea0:c700::19
34.120.220.80
34.249.19.88
35.157.182.139
35.244.174.68
52.17.7.52
52.58.215.26
54.145.152.25
54.156.212.180
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8eeafb86d8ce986b8bdc835861dc294481f69b714b05c3427b26133ffdff755f
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