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We’ve made managing your sim plan super easy.

This is an official O2 email for the mobile number ending 7135 | No pictures?
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Hi Jamie,

A warm welcome to O2. Now you’re all set up, we’re sure you’re raring to get
going. So, let’s get you up to speed on making the most of your new O2 sim plan.

Log in to your account

Tap into your account anywhere with the My O2 app

The easiest way to manage your plan is through the My O2 app, where you can do
all this and more:

• Check your usage – and view your bills. Please note: To keep your price the
same, we’ve added a monthly Airtime Discount Bolt On to your account. The price
shown in the tariff section of My O2 is before this monthly discount is applied
– that’s why it looks higher than your previous Virgin Mobile bill. The monthly
discount will be shown in your Bolt Ons in My O2 • Get exclusive discounts –
save on accessories, phones, and tablets with app-only savings • Upgrade in an
instant – check your options and upgrade your O2 experience any time, anywhere

Download the app

Set up your phone to suit you

Now that you’ve moved over, there’s a couple of things you might want to check,
to make sure you’re getting the most from your phone.

• Parental controls – to view age-restricted content you’ll need to verify your
age. Click here for more information

The great stuff you get with O2

• Our price fix guarantee – we’ve fixed your airtime price until April 2024, so
you can enjoy peace of mind • A fair deal – all our customers are offered the
same deals as new customers • Our award-winning 5G network already covers 800
towns and cities, with more to come • Free roaming across 49 European countries
(up to 25GB) • Use our data, not yours – free access to 1,000s of wifi hotspots
so you can stay in touch in more places than ever, at no extra cost • Money off
your O2 airtime bill – join Airtime Rewards for free and earn rewards that’ll
save on your monthly bill when you shop at over 150 brands • With Priority you
get exclusive access to gigs and events, unique experiences, prize draws and
daily treats, like free coffee at Greggs

Got questions?

There are a couple of new numbers to get in touch with us, now you’ve moved to
O2. Please call 202 from your O2 mobile, or 0344 809 0202 from any other phone.
Or hit the button below for our most frequently asked questions.

Get answers



How do I know this is really from O2?
Real O2 emails always show the last four digits of your mobile number at the
top. If an email doesn't, forward it to SPAM@o2.com and we'll investigate.
There's more about phishing here.

This email is from Telefónica UK Limited, a registered company in England and
Wales. Regarding consumer credit, Telefónica UK Limited is authorised and
regulated by the Financial Conduct Authority. Firm Reference Number: 718822

Registered office: 260 Bath Road, Slough, Berkshire, SL1 4DX. Registered no:
1743099. Please don't reply to this email.

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