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helpdesk.dglgroup.com Open in urlscan Pro
52.86.98.138  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.dglgroup.com/
Effective URL: http://helpdesk.dglgroup.com/support/home
Submission: On July 20 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 11 IPs in 3 countries across 7 domains to perform 25 HTTP transactions. The main IP is 52.86.98.138, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.dglgroup.com.
This is the only time helpdesk.dglgroup.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 5 52.86.98.138 14618 (AMAZON-AES)
2 108.157.4.21 16509 (AMAZON-02)
8 99.86.4.21 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 99.86.4.128 16509 (AMAZON-02)
2 18.66.112.64 16509 (AMAZON-02)
1 18.66.248.54 16509 (AMAZON-02)
1 108.157.4.73 16509 (AMAZON-02)
1 13.210.174.77 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 3.212.111.28 14618 (AMAZON-AES)
25 11
5    52.86.98.138 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-86-98-138.compute-1.amazonaws.com
helpdesk.dglgroup.com
2    108.157.4.21 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-157-4-21.dus51.r.cloudfront.net
assets2.freshservice.com
8    99.86.4.21 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-86-4-21.fra6.r.cloudfront.net
assets9.freshservice.com
assets1.freshservice.com
assets8.freshservice.com
assets7.freshservice.com
1    2a00:1450:4001:829::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    99.86.4.128 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-99-86-4-128.fra6.r.cloudfront.net
assets3.freshservice.com
assets5.freshservice.com
2    18.66.112.64 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-64.fra56.r.cloudfront.net
assets6.freshservice.com
assets10.freshservice.com
1    18.66.248.54 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-248-54.dus51.r.cloudfront.net
fe-perf-assets.freshworks.com
1    108.157.4.73 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-157-4-73.dus51.r.cloudfront.net
dglgroup.au-attachments.freshservice.com
1    13.210.174.77 (Sydney, Australia)

ASN16509 (AMAZON-02, US)
PTR: ec2-13-210-174-77.ap-southeast-2.compute.amazonaws.com
dgl1-team.myfreshworks.com
2    2a00:1450:4001:80f::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    3.212.111.28 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-212-111-28.compute-1.amazonaws.com
rum.haystack.es
Apex Domain
Subdomains		 Transfer
15 freshservice.com
assets2.freshservice.com — Cisco Umbrella Rank: 38154
assets9.freshservice.com — Cisco Umbrella Rank: 38309
assets3.freshservice.com — Cisco Umbrella Rank: 38381
assets6.freshservice.com — Cisco Umbrella Rank: 38081
assets1.freshservice.com — Cisco Umbrella Rank: 38488
assets5.freshservice.com — Cisco Umbrella Rank: 38343
assets8.freshservice.com — Cisco Umbrella Rank: 38197
dglgroup.au-attachments.freshservice.com
assets7.freshservice.com — Cisco Umbrella Rank: 38278
assets10.freshservice.com — Cisco Umbrella Rank: 38790
407 KB
5 dglgroup.com
helpdesk.dglgroup.com
104 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 23549
2 gstatic.com
fonts.gstatic.com
32 KB
1 myfreshworks.com
dgl1-team.myfreshworks.com
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 66855
71 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 81
1 KB
25 7
Domain Requested by
5 helpdesk.dglgroup.com 2 redirects helpdesk.dglgroup.com
3 assets1.freshservice.com helpdesk.dglgroup.com
assets6.freshservice.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 assets7.freshservice.com helpdesk.dglgroup.com
2 assets9.freshservice.com helpdesk.dglgroup.com
2 assets2.freshservice.com helpdesk.dglgroup.com
1 assets10.freshservice.com helpdesk.dglgroup.com
1 dgl1-team.myfreshworks.com helpdesk.dglgroup.com
1 dglgroup.au-attachments.freshservice.com helpdesk.dglgroup.com
1 assets8.freshservice.com helpdesk.dglgroup.com
1 assets5.freshservice.com helpdesk.dglgroup.com
1 fe-perf-assets.freshworks.com helpdesk.dglgroup.com
1 assets6.freshservice.com helpdesk.dglgroup.com
1 assets3.freshservice.com helpdesk.dglgroup.com
1 fonts.googleapis.com helpdesk.dglgroup.com
25 16

This site contains links to these domains. Also see Links.

Domain
www.freshservice.com
support.freshservice.com
freshservice.com
Subject Issuer Validity Valid
*.freshservice.com
Amazon		 2021-10-22 -
2022-11-20		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2022-06-27 -
2022-09-19		 3 months crt.sh
*.freshworks.com
Amazon		 2021-09-13 -
2022-10-12		 a year crt.sh
*.attachments.freshservice.com
Amazon		 2022-04-01 -
2023-04-30		 a year crt.sh
*.myfreshworks.com
Amazon		 2022-03-09 -
2023-04-07		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2022-07-04 -
2022-09-26		 3 months crt.sh
rum.haystack.es
Amazon		 2022-03-23 -
2023-04-21		 a year crt.sh

This page contains 1 frames:

Primary Page: http://helpdesk.dglgroup.com/support/home
Frame ID: 83D308174490101C203B13C5895D02A6
Requests: 24 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : DGL Group IT Help Desk

Page URL History Show full URLs

  1. https://helpdesk.dglgroup.com/ HTTP 302
    http://helpdesk.dglgroup.com/ HTTP 302
    http://helpdesk.dglgroup.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

25
Requests

88 %
HTTPS

18 %
IPv6

7
Domains

16
Subdomains

11
IPs

3
Countries

614 kB
Transfer

2567 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.dglgroup.com/ HTTP 302
    http://helpdesk.dglgroup.com/ HTTP 302
    http://helpdesk.dglgroup.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

25 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.dglgroup.com/support/
Redirect Chain
  • https://helpdesk.dglgroup.com/
  • http://helpdesk.dglgroup.com/
  • http://helpdesk.dglgroup.com/support/home
40 KB
16 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://helpdesk.dglgroup.com/support/home
Protocol
HTTP/1.1
Server
52.86.98.138 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-86-98-138.compute-1.amazonaws.com
Software
fwe /
Resource Hash
c2e00193d2154103fc5140c1e66eeea79fe307ff16e551c5b20b42f7bfa34f03
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-store, max-age=0
Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Wed, 20 Jul 2022 05:47:38 GMT
Etag
W/"47f595f3fe31caf1b4d49b743a938427"
Referrer-Policy
strict-origin-when-cross-origin
Server
fwe
Status
200 OK
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-Envoy-Upstream-Service-Time
459
X-Frame-Options
SAMEORIGIN
X-Fw-Ratelimiting-Managed
true true
X-Ratelimit-Remaining
499 499
X-Ratelimit-Total
500 500
X-Ratelimit-Used-Currentrequest
1 1
X-Request-Id
fe7eb8d9-dbca-4da4-872a-b50394d20909
X-Runtime
0.046029
X-Trace-Id
00-9718ce40aaf270391c18f103c908509e-fedf5b5fc37fc706-01 00-9718ce40aaf270391c18f103c908509e-fbfcc01337872391-00
X-Xss-Protection
1; mode=block

Redirect headers

Cache-Control
no-cache, no-store, max-age=0, must-revalidate
Connection
keep-alive
Content-Type
text/html; charset=utf-8
Date
Wed, 20 Jul 2022 05:47:37 GMT
Expires
Fri, 01 Jan 1990 00:00:00 GMT
Location
http://helpdesk.dglgroup.com/support/home
Pragma
no-cache
Referrer-Policy
strict-origin-when-cross-origin
Server
fwe
Status
302 Found
Transfer-Encoding
chunked
X-Content-Type-Options
nosniff
X-Envoy-Upstream-Service-Time
218
X-Frame-Options
SAMEORIGIN
X-Request-Id
c73870c3-de43-4275-b2c1-44eb575df703
X-Runtime
0.008505
X-Trace-Id
00-c01d9671ff7060701fccdf2763a9baea-f8c8afbbc2f90bba-00 00-c01d9671ff7060701fccdf2763a9baea-dbe928159b1587e9-00
X-Xss-Protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets2.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets2.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.dglgroup.com
URL: http://helpdesk.dglgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.157.4.21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-157-4-21.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

accept-language
de-DE,de;q=0.9
Referer
http://helpdesk.dglgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 19 Nov 2021 10:23:27 GMT
content-encoding
gzip
age
20978652
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
via
1.1 3a42f75e219a9a44a54979112dcb25dc.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-P2
content-type
application/javascript
x-amz-cf-id
u5e8IYI272fMA-ZlYYZitv3uowxVpnvZjeLhRvtbb1AySqfJwv8wcA==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-61e006c09a04bcde4d07ffcd35d0b9d8fc30bdb05232b235637562138336fc60.js
assets9.freshservice.com/assets/cdn/i18n/ 		48 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets9.freshservice.com/assets/cdn/i18n/en-portal-61e006c09a04bcde4d07ffcd35d0b9d8fc30bdb05232b235637562138336fc60.js
Requested by
Host: helpdesk.dglgroup.com
URL: http://helpdesk.dglgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.4.21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-4-21.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
61e006c09a04bcde4d07ffcd35d0b9d8fc30bdb05232b235637562138336fc60

Request headers

accept-language
de-DE,de;q=0.9
Referer
http://helpdesk.dglgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Tue, 19 Jul 2022 15:41:21 GMT
content-encoding
br
age
50778
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Tue, 19 Jul 2022 11:47:23 GMT
server
AmazonS3
etag
W/"1376e9ea3a9faf6908a61de610f33cba"
vary
Accept-Encoding
x-amz-version-id
lkmN_weHv2Awsxo5Ue.I_gQmY0ApiPrE
via
1.1 f038e7175be9761825b2eefc2b0a832e.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA6-C1
content-type
application/javascript
x-amz-cf-id
bvSzUl9iUHjfbVpqzQNPlsvv2p-nBMbIBrot6ohG0gfYKvrK4ACvzg==
expires
Wed, 19 Jul 2023 17:47:22 GMT
theme.css
helpdesk.dglgroup.com/support_v2/ 		509 KB
82 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://helpdesk.dglgroup.com/support_v2/theme.css?v=FS111656913536
Requested by
Host: helpdesk.dglgroup.com
URL: http://helpdesk.dglgroup.com/support/home
Protocol
HTTP/1.1
Server
52.86.98.138 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-86-98-138.compute-1.amazonaws.com
Software
fwe /
Resource Hash
3b5d7a88577b9e62e8e33e6ff4ee07609ad2727766bfbd377c179c0b90910c72
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
http://helpdesk.dglgroup.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Wed, 20 Jul 2022 05:47:39 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Transfer-Encoding
chunked
Status
200 OK
X-Envoy-Upstream-Service-Time
421
Connection
keep-alive
X-Xss-Protection
1; mode=block
X-Request-Id
61fdc10c-90b9-4da6-aee8-1d1cf6770e50
X-Trace-Id
00-61dd8e45dadc568e94679f4e9934ee17-a2672789bb4bd2a5-00, 00-61dd8e45dadc568e94679f4e9934ee17-9a52e7d69191903f-00
X-Runtime
0.015204
Referrer-Policy
strict-origin-when-cross-origin
Server
fwe
Etag
W/"5838488846ea4794e53853d993066a18"
X-Frame-Options
SAMEORIGIN
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=5184000, public
csat-response-1b0420d39f42f1f6c0cdaeffb7f343cdfb37832b9dbfd479674ec1434db39b32.css
assets9.freshservice.com/assets/cdn/ 		26 KB
6 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets9.freshservice.com/assets/cdn/csat-response-1b0420d39f42f1f6c0cdaeffb7f343cdfb37832b9dbfd479674ec1434db39b32.css
Requested by
Host: helpdesk.dglgroup.com
URL: http://helpdesk.dglgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.4.21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-4-21.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
1b0420d39f42f1f6c0cdaeffb7f343cdfb37832b9dbfd479674ec1434db39b32

Request headers

accept-language
de-DE,de;q=0.9
Referer
http://helpdesk.dglgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Mon, 18 Apr 2022 01:28:31 GMT
content-encoding
gzip
age
8050748
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Wed, 02 Feb 2022 11:08:05 GMT
server
AmazonS3
etag
W/"6d72b504e1f18022b1c708ba369c4df6"
vary
Accept-Encoding
x-amz-version-id
SbQcA9HA6FLtfEVh3APfGYeOL1_RUQ1N
via
1.1 f038e7175be9761825b2eefc2b0a832e.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA6-C1
content-type
text/css
x-amz-cf-id
C822Iebxa4rfddmNPcQnFAR2ZaSoAjcgrgtIrLY7Ui_ppm5kckMHJw==
expires
Thu, 02 Feb 2023 17:08:04 GMT
css2
fonts.googleapis.com/ 		6 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.dglgroup.com
URL: http://helpdesk.dglgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
55d2ab860a7100b201e762c2046bc65a5d16236a0263dee3e95c711be581b345
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
http://helpdesk.dglgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 20 Jul 2022 04:01:01 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Wed, 20 Jul 2022 05:47:38 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 20 Jul 2022 05:47:38 GMT
en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
assets3.freshservice.com/assets/cdn/support_v2_lang/ 		2 KB
1 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/support_v2_lang/en-9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751.js
Requested by
Host: helpdesk.dglgroup.com
URL: http://helpdesk.dglgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
99.86.4.128 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-99-86-4-128.fra6.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
9f13195691feeb07622ee48a747fa2b7961b9d8d2ee2a16589fb6f095452a751

Request headers

accept-language
de-DE,de;q=0.9
Referer
http://helpdesk.dglgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Sat, 11 Jun 2022 04:41:48 GMT
content-encoding
gzip
age
3373551
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:55 GMT
server
AmazonS3
etag
W/"9228b445748711d9345044f92c2ef46b"
vary
Accept-Encoding
x-amz-version-id
s_.trZiVeASUD9Zmf6_fOpLgqmKCk_Kg
via
1.1 2f0580a0593ad9d3fb82aee9226d8178.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA6-C1
content-type
application/javascript
x-amz-cf-id
ytFoCpgtJZ25CMqXQTf6JFStgJjzS_S5cOHD2JtWSaOahJN0W6ra8Q==
expires
Sat, 19 Nov 2022 14:58:54 GMT
portal_v2_head-7df4d78929dcd302bfd7fb15373f34d46b37362be8800df4447a6ec1ec55f74d.js
assets6.freshservice.com/assets/cdn/ 		2 MB
362 KB 		Script
General
Check archive.org
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Software
AmazonS3 /
Resource Hash
c9436a67e35f1b48ad07c25448a409ee00b51f5423f36b41c7976c08077f61fd

Request headers

accept-language
de-DE,de;q=0.9
Referer
http://helpdesk.dglgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 19 Nov 2021 10:23:28 GMT
content-encoding
br
age
20978652
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:02 GMT
server
AmazonS3
etag
W/"eb546671c3fec5659f31e3a8cf1eb456"
vary
Accept-Encoding
x-amz-version-id
tbIVaGGz7LqR155_hYCIO0.2DYuJvzW1
via
1.1 f038e7175be9761825b2eefc2b0a832e.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA6-C1
content-type
image/svg+xml
x-amz-cf-id
NrGKenJ7Oc9JcfBZdmoAPvxk2M9te81XbE-lp-ii38i31UcVtDV8zQ==
expires
Sat, 19 Nov 2022 14:53:01 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f6734f8177112c0839b961f96d813fcb189d81b60e96c33278c1983b6f419615
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
http://helpdesk.dglgroup.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Mon, 18 Jul 2022 11:07:47 GMT
x-content-type-options
nosniff
age
153592
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15744
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:48 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 18 Jul 2023 11:07:47 GMT
KFOlCnqEu92Fr1MmWUlfBBc4.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f5aebdfea35d1e7656ef4acc5db1f243209755ae3300943ef8fc6280f363c860
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
http://helpdesk.dglgroup.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Wed, 13 Jul 2022 08:44:49 GMT
x-content-type-options
nosniff
age
594170
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15860
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:42 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Thu, 13 Jul 2023 08:44:49 GMT
glyphs-portal_bde7d0b01815665b301cb38548e40e0a.woff2
helpdesk.dglgroup.com/assets/portal_v2/ 		4 KB
5 KB 		Font
General
Check archive.org
Download Go to
Full URL
http://helpdesk.dglgroup.com/assets/portal_v2/glyphs-portal_bde7d0b01815665b301cb38548e40e0a.woff2
Requested by
Host: helpdesk.dglgroup.com
URL: http://helpdesk.dglgroup.com/support_v2/theme.css?v=FS111656913536
Protocol
HTTP/1.1
Server
52.86.98.138 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-86-98-138.compute-1.amazonaws.com
Software
fwe /
Resource Hash
04b648dd296371775c1de5c80a76448f4764f941eb3bf2c03fcbb7084904d92f

Request headers

Referer
http://helpdesk.dglgroup.com/support_v2/theme.css?v=FS111656913536
Origin
http://helpdesk.dglgroup.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

X-Trace-Id
00-2484e8f49600e15ffb7cafcd57b4255e-9e688709aad084da-00
Date
Wed, 20 Jul 2022 05:47:39 GMT
Last-Modified
Tue, 19 Jul 2022 10:46:09 GMT
Server
fwe
Etag
"62d68b71-10c4"
Content-Type
application/octet-stream
Cache-Control
max-age=315360000
X-Envoy-Upstream-Service-Time
2
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
4292
X-Request-Id
8f97be1e-8a7e-40bf-a377-c68fb793071d
Expires
Sat, 17 Jul 2032 05:47:39 GMT
avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
assets2.freshservice.com/assets/portal_v2/ 		1006 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets2.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
Requested by
Host: helpdesk.dglgroup.com
URL: http://helpdesk.dglgroup.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
108.157.4.21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-108-157-4-21.dus51.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b

Request headers

accept-language
de-DE,de;q=0.9
Referer
http://helpdesk.dglgroup.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Wed, 11 May 2022 05:04:00 GMT
content-encoding
br
age
6050621
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:53:09 GMT
server
AmazonS3
etag
W/"a7a2ef0980b9f4d5dc288853ff1de601"
vary
Accept-Encoding
x-amz-version-id
K_YgRJ8A_j3TrTToZoKD0dfAfHu8KahX
via
1.1 3a42f75e219a9a44a54979112dcb25dc.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
DUS51-P2
content-type
image/svg+xml
x-amz-cf-id
-fd9nq9DH-oZpD-gLJnmWUqLClk-kwYuzpz7lzfFSn_dJRJ1OaOQAA==
expires
Sat, 19 Nov 2022 14:53:08 GMT
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.212.111.28 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-212-111-28.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Referer
http://helpdesk.dglgroup.com/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
Content-type
application/json

Response headers

X-Trace-Id
00-20c0e6f4f77eec6007512b6919da71fb-a8040e1830c47878-00
Date
Wed, 20 Jul 2022 05:47:41 GMT
X-Ratelimit-Total
65000
Vary
Origin
X-Fw-Ratelimiting-Managed
true
Access-Control-Allow-Origin
http://helpdesk.dglgroup.com
X-Ratelimit-Used-Currentrequest
1
X-Ratelimit-Remaining
61235
Access-Control-Allow-Credentials
true
Server
fwe
X-Envoy-Upstream-Service-Time
1
Connection
keep-alive
X-Request-Id
5576a6c6-344f-40aa-b663-1d4a2307be7a
analytics
rum.haystack.es/freshservice/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.212.111.28 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-212-111-28.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
http://helpdesk.dglgroup.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
Access-Control-Allow-Methods
OPTIONS,POST
Access-Control-Allow-Origin
http://helpdesk.dglgroup.com
Access-Control-Max-Age
1800
Connection
keep-alive
Content-Length
0
Date
Wed, 20 Jul 2022 05:47:41 GMT
Server
fwe
X-Envoy-Upstream-Service-Time
0
X-Fw-Ratelimiting-Managed
true
X-Ratelimit-Remaining
61249
X-Ratelimit-Total
65000
X-Ratelimit-Used-Currentrequest
1
X-Request-Id
39222776-c08e-4fae-8b7c-61b12454a321
X-Trace-Id
00-401814f02b8c379d218962c6e59a7eab-06fcdc06cca6eae9-00

Verdicts & Comments Add Verdict or Comment

223 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| oncontextlost object| oncontextrestored function| structuredClone object| launchQueue object| onbeforematch object| navigation object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN object| UTIL_DATA object| CUSTOM_PAGES number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| EXECPTIONAL_PAGES object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator function| ticketUpdate undefined| LOCATIONS function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
helpdesk.dglgroup.com/ Name: _x_m
Value: x_c
helpdesk.dglgroup.com/ Name: _x_w
Value: 3000
helpdesk.dglgroup.com/ Name: _itildesk_session
Value: NGUrMk1wMnZyWlozYUs1ZUxHWE04T1BuT3QrN1MweUtWeG5GdEx1NC9tTlczU1NHQnR0Wjljakw5S004amg0VGZ3cTBoZDhHMlBDWDlwcXZWenBGMzJpZGFIT1BOM1ZhYWdiQ3BRQXU3L0NQZkVKMVl1VzlCdlZjYTV4emo0UCtvd1IxM3h0S2Z4UVBhcjk5M2Q4RWZaeFhlSUQ0Z2NaYURmQjVhK0pxY3hDTUZvdWFCaWpGbWNKdjZBN3hyRThwLS1ubm4relhDeHlYbjRrbDBVV0Jkak5RPT0%3D--9068746c310fe9423e4ad6d732f56c2ed8ee2e5a

1 Console Messages

Source Level URL
Text
network error URL: https://dgl1-team.myfreshworks.com/api/v2/users/463943436113953506/image?variant=SMALL
Message:
Failed to load resource: the server responded with a status of 401 (Unauthorized)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
dgl1-team.myfreshworks.com
dglgroup.au-attachments.freshservice.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.dglgroup.com
rum.haystack.es
108.157.4.21
108.157.4.73
13.210.174.77
18.66.112.64
18.66.248.54
2a00:1450:4001:80f::2003
2a00:1450:4001:829::200a
3.212.111.28
52.86.98.138
99.86.4.128
99.86.4.21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