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https://community.docusign.com/esignature-111?utm_campaign=GBL_US_PRD_AWA_2405_CommunityCTA
Submission: On October 21 via api from RU — Scanned from DE
Submission: On October 21 via api from RU — Scanned from DE
Form analysis 2 forms found in the DOM
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</form>Name: forgotPassword — POST /member/forgotPassword
<form name="forgotPassword" method="post" action="/member/forgotPassword" class="form js-ajax-form--forgot" id="form--forgot__1983837307" data-mn="ItemView" data-mn-app="frontend">
<div class="js-notification" data-mn="CompositeView" data-mn-app="frontend">
<div class="box box__pad is-hidden">
<ul></ul>
</div>
</div>
<div class="form__row">
<div class="first">
<label class="label required" for="forgotPassword_username"> Enter your e-mail address </label>
</div>
<div class="second">
<input type="text" id="forgotPassword_username" name="forgotPassword[username]" required="required">
</div>
</div>
<div class="form-row first">
<button type="submit" id="forgotPassword_submit" name="forgotPassword[submit]" class="btn btn--cta qa-submit-button"> Send Message <div class="loader"></div></button>
<a href="#" class="group__item end js-open-modal qa-forgot-password-overview-link" data-modal="login" data-mn="ItemView" data-mn-app="frontend">Back to overview</a>
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<input type="hidden" id="forgotPassword__token" name="forgotPassword[_token]" value="ZhIltKNRvMaqbpfL8Bk9agnWmnX_trkN30_n6iR9D8Q">
</form>Text Content
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ESIGNATURE
Have Docusign eSignature questions? Find answers here!
* 4,823 Topics
* 14,448 Replies
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4823 Topics
Recently Active
Most Replies Most views Newest First
H
Houseoframos12Newcomer
asked in eSignature
verify forged Document
I was signed up to a loan contract I never actually signed. The finance company
are refusing to give me certain docs pertaining to the loan. On the loan
agreement they did send, it is docusigned. It has an envelope ID, but should
there be an IP address to track location or how can I prove it is a forged doc?
0
4867
A
27 days ago
E
EJloveshomecareNewcomer
asked in eSignature
Emailing a Docusign
I am trying to send a docusign to a staffmember. It goes to the companies email
but it does not send to the staffmember. Can you tell me what I am doing wrong?
Thank you!!
0
101
C
43 minutes ago
A
ArkkosoftNewcomer
asked in eSignature
Signing issues
Hi all; Has anyone had issues signing documents? In my case, I created the
envelope and then when I’m about to sign the document, it doesn’t displays. Can
someone give me a hint or support on how to solve this? Thanks!!
0
81
C
54 minutes ago
L
lg125689Newcomer
asked in eSignature
Dynamic field sizes
Is it possible to create envelope templates that have dynamic field sizes? For
example, we have templates with static (text) field sizes that can include
anywhere between a sentence and a full page of text. Using a static field thus
can cause issues because the size is too small or otherwise too large (large
blank spaces). Appreciate any ideas/suggestions.
0
20
L
1 hour ago
S
sfernandezNewcomer
asked in eSignature
Failed Access Email Notifications
We have been receiving Envelope activation failed email notifications from
DocuSign for applicants who successfully completed and signed their DocuSign
envelope. None of these envelopes were voided or re-sent prior to
completing/successfully signing. We don’t know why these emails are being
triggered by DocuSign. I confirmed with one of these members that they saw no
errors when they completed their DocuSign, it finalized/completed as normal. It
looks like maybe the member is trying to access the envelope or signed documents
and we get this notification?
0
20
S
1 hour ago
S
SD1220Observer
asked in eSignature
Void and Envelope Units
If you need to void an envelope, do you get a envelope unit added back to your
usage? Is there any way that you can be issued a credit for an envelope that may
need to be re-delivered for any reason?
0
10
S
1 hour ago
mshealyTroubleshooter
asked in eSignature
esig dashboard
I see two dashboards in esig. is there a way that we can create custom
dashboards? Not using insite.
0
61
N
2 hours ago
G
gregham22Newcomer
asked in eSignature
Archie paper questions
im trying to find out if all previously signed forms are saved (archived) in the
DocuSign program?
0
21
N
2 hours ago
J
Jason MObserver
asked in eSignature
Multiples Signatures and Audit Trail
We have a number of senior stakeholders who need to be able to sign documents as
themselves and on behalf of the company. We know we can create multiple
signatures so each has a unique name AND the same secondary signature I.E. Jim
Smith and Joe Bloggs Inc. Another partner will have Chris Adams and Joe Bloggs
Inc. How do we select which signature is used when signing? Does the system
track which individual signed on behalf of the company in the Certificate of
Completion I.E. does it know it was Jim using Joe Bloggs Inc and not Chris? Can
we make a system level signature that all affected individuals can access
without all logging into the same account I.E a shared signature? Any assistance
greatly received. Jason
0
61
N
2 hours ago
M
matNewcomer
asked in eSignature
order of text fields
How to change the order of filing for text fileds ?
0
41
6 hours ago
A
aakash_d_moryaNewcomer
asked in eSignature
How I can customize the final email body?
Hello folks, Once the signing process is completed, all participants are
receiving email notifications with a message along the lines of: I would like to
inquire if there is any way to customize the contents of these emails. It
appears that the notification includes the phrase "All parties have completed"
and repeats the content from the last email, which does not look ideal. Could
you please advise on how I can modify or remove this repetitive text?
0
220
A
11 hours ago
T
TrujusticeNewcomer
asked in eSignature
mobile authentication
Hello, should a signature drawn by mobile phone have authentication seal around
the name. Has anyone ever run into that situation where no authentication no
time stamp / signed by seal was around the signature?
0
60
T
20 hours ago
M
MirandaRoberts8Newcomer
asked in eSignature
DOUBLE TEXT / BLURRY TEXT ON DOCUMENTS
When I create an envelope to send it uploads with a double text / blurry text as
pictured. It does not look like this in my files on my computer before
uploading. Please help!
1
21913
V
1 day ago
M
MariekeNewcomer
asked in eSignature
How do I cancel sending reminders
I invalidated an envelope, because this person keeps receiving reminders from
docusign, which is not needful anymore. This person still receives reminders
from docusign. Why isn't this canceled? And how can I make sure docusign stops
with sending these reminders? See the printscreen below, which says that the
envelop is invalidated at 19 januar 2024.
0
6602
F
1 day ago
R
remakerNewcomer
asked in eSignature
Signed documents not in my free account.
How do I find documents that others have sent me that I have signed? It seems
like my email may be associated to multiple accounts. The account that I can log
in to, 29922419, is NOT receiving documents that I signed related to that
associated email address. How can I make sure that 3rd party docusign agreements
sent to my email get associated to my active account? And can I archive other
signed docs into that account if I have the security keys for them? I can reach
\old documents from my email links but I would like them all collected in my
account.
0
275
R
1 day ago
J
JohnKMoreheadNewcomer
asked in eSignature
Can't Find a Document I signed
Recently, I rented an Airbnb. The Lessor sent me a contract via Docusign. I know
I signed and returned the document but now I cannot locate it. I subsequently
opened a Docusign account attempting to locate the document but have been
unsuccessful. I checked with the Lessor and he said that he never sent such a
contract. I checked with Airbnb and they said that they never sent a document.
Can you please help me locate the document? Thank you!
0
162
J
1 day ago
N
nightmistwalkerNewcomer
asked in eSignature
documents
how the heck to i get docusign to resend me a document from a month ago that i
did not sign from my lawyers? it is only a month old and i have tried to contact
them but it wont let me through to ask anyone,,thanks
0
92
A
2 days ago
C
Cooky Monster
asked in eSignature
Sharing signed document verification
After Android Docusign app shares a document that was signed and supposedly sent
to a specific email address you inserted, how do you know that it was sent and
received by that person? I received my copy, but can not tell if a copy was
shared to the other individual.
0
121
A
2 days ago
R
RossLNewcomer
asked in eSignature
SSO RelayState
Our organization is using DocuSign SSO. After successful SSO users always land
on https://apps.docusign.com/send/home page. We would like our users to be
redirected the Drafts view instead -
https://apps.docusign.com/send/documents?view=draft Usually in SAML SSO this is
done via RelayState parameter but DocuSign is ignoring this parameter. Is there
a way to force DocuSign to go to a different page/view after SSO? Thanks.
0
72
R
2 days ago
J
justanotherdevNewcomer
asked in eSignature
Formula to add business days to signed date
Hello, I have a query related to display of dynamic dates in the Docusign form.
We are trying to use FormulaTab field to add 3 business days from Date Signed to
display a date to the user. As per Docusign docs
(https://developers.docusign.com/docs/esign-rest-api/esign101/concepts/tabs/calculated-fields/)
we can use the formula to do basic date manipulation like AddDays([todaysDate],
3) but is there a way to do a bit more complex manipulation like add 3 business
days. And to follow up, while adding 3 business days skip holidays as well ?
Ideally we can generate new doc everyday with the updated date but I was hoping
we could avoid it.
1
1205
J
2 days ago
B
Barry GoldsteinNewcomer
asked in eSignature
After Changes to Collaboratives fields, agreement NOT automatically getting
rerouted for sign off
Hi I am using a Power Form and wanted certain fields to be Collaborative. I was
able to go into settings in the template and enable as Collaborative as detailed
in the link below.
https://support.docusign.com/s/document-item?language=en_US&bundleId=gbo1643332197980&topicId=vbt1578456355414.html&_LANG=enus
Specifically in the link below, it indicates that (Optional) If you want all
changes to the field to be rerouted to recipients for review and approval,
select the Changes Require Initials option. I have done all of this - but
nothing is getting automatically rerouted to prior signers after a subsequent
signer makes a change? Please advise on why this might be happening Thanks so
much for your help!
0
142
C
2 days ago
Z
zerotaxdue4Newcomer
asked in eSignature
Finding Expired Docusigns
Good morning everybody question. Where do I find expired envelopes and can they
be reactivated and resent?
0
102
C
2 days ago
A
Armi AnttilaNewcomer
asked in eSignature
Sending a document without recipient downloading
Is it possible to send out a document with docusign without allowing the
recipient to download it? We would like to send out some confidential documents
via docusign in connection with our employment agreements but we wouldn't want
the recipient to be able to download those other documents. Is this possible?
Thanks!
0
315
C
2 days ago
I
itstuffNewcomer
asked in eSignature
Cannot change initial
About a month ago, I accidentally entered a wrong initial for a document and
finished it. The sender sent another document at that time, but it did not let
me change my initial. I have already made sure my initial is correct in my
account profile. Today, the sender send another document, but I still cannot
change my initial. It only gives the option Resize and Clear. Can you please
help fixing the initial on my account? Thank you.
0
183
C
2 days ago
M
Mike BeveridgeNew Voice
asked in eSignature
Envelope delivery failure (TLS failure and reporting) ?
Good morning community!...does anyone know if the DocuSign delivery failure
notifications contain content to report the failure due to a TLS error? (in
other words, If I activate enforced TLS and the recipients email server does not
/ cannot support at least TLS 1.2...will I receive sufficient details to notify
me OR will I just receive a ‘generic’ Failure notification ?)...and, can I
obtain statistics on deliver failures from within the application, as an
administrator? Thankyou !!!
0
123
C
2 days ago
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