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 * What we do
   
   
   CONFIGURE, PRICE & QUOTE
   
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   See how A1 Telekom Austria achieved seamless and scalable B2B sales in
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HOW A1 TELEKOM AUSTRIA ACHIEVED SEAMLESS AND SCALABLE B2B SALES WITH CLOUDSENSE



4 B2B journeys delivered in 3 months

Configure offers up to 3x faster

Process 7,000 products in 8 minutes


THE BACKGROUND 

A1 Telekom Austria Group is a leading provider of digital services and
communications solutions in Central and Eastern Europe with around 25 million
customers.

It’s also a European unit of América Móvil, one of the largest wireless services
providers in the world. Currently operating in seven countries and offering
communications, payment and entertainment services as well as integrated
business solutions, A1 Telekom Austria achieved revenues of 4.57 billion Euros
by year end 2019. 

In 2018, A1 Telekom Austria’s B2B business embarked on an aggressive growth
plan. The strategy was designed to both combat increased competition from
merging rivals, and grow ICT revenues 30% by 2021. To achieve these targets, A1
Telekom Austria’s digital team was tasked with finding a way to sell more,
faster, while also using less pre-sales resource.  

 


COMBAT MERGING COMPETITORS


 

 


GROW ICT REVENUES BY 30%

 


INCREASE SALES VOLUME & EFFICIENCY

A1 Telekom Austria has now achieved its aims and more with the CloudSense
platform. But, before we built our successful partnership, A1 Telekom Austria’s
journey started with another software provider.


A1 TELEKOM AUSTRIA’S JOURNEY DIDN’T START WITH CLOUDSENSE

A1 Telekom Austria wanted a platform to speed up the quote time for large
enterprise deals. The complex quotes consist of thousands of product
configurations, but the Communications leader wanted to cut quote time by at
least a third.

The strategy was clear. Empower sales and pre-sales teams to move away from
spreadsheets, dispersed product catalogs and manual document creation.

Instead, implement an end-to-end platform with a single Commercial Product
Catalog, CPQ, Order Management and a Document Generation tool to automate and
optimize the sales journey.

However, when A1 Telekom Austria initially tried to implement this roadmap
things didn’t go to plan.

With fast time to value a priority for the project, A1 Telekom Austria needed an
alternative. It turned to CloudSense.


THE CLOUDSENSE PLATFORM PROVES MORE PERFORMANT, SCALABLE AND USER FRIENDLY

In June 2019, A1 Telekom Austria reached out to CloudSense with one question:

“Can you demonstrate that your solution is more performant, scalable and user
friendly?”

To hit A1 Telekom Austria’s new project start date of August we successfully
completed a full sales cycle in 8 weeks. After the problems A1 Telekom Austria
had previously experienced, a large part of this included proving our
scalability, which we did in style. 

As we’ll explore in a moment, our team quickly proved the CloudSense platform’s
ability to scale, while handling the complexity of B2B Communications.


FOUR SOPHISTICATED END-TO-END B2B SALES JOURNEYS & RECORD RESULTS, ALL IN 3
MONTHS

Today, A1 Telekom Austria can configure its large sophisticated B2B deals –
fast. 

With the CloudSense platform A1 Telekom Austria can now:

 

CONFIGURE CUSTOMER OFFERS UP TO 3X FASTER 

 

 

PROCESS BASKETS OF 7,000 PRODUCTS IN 8 MINUTES (VS TARGET OF 5000 IN 25 MINUTES)

 

HANDLE 2000 - 3000 SITES, WITH MORE THAN 20,000 ATTRIBUTES


 

Best of all, these results on a complex product set were delivered quickly,
through an implementation focused on out-of-the-box functionality.


A1 TELEKOM NOW SELLS ITS ENTIRE MPLS PRODUCT SUITE SOLD THROUGH CLOUDSENSE

Our people and platform’s Communications know-how means A1 Telekom Austria can
now sell its entire MPLS product suite using CloudSense.



In just three months we delivered a scalable, performant end-to-end journey
across 4 of A1 Telekom Austria’s most sophisticated products (MPLS Access
Premium, MPLS Access Premium Backup, Generic product & Personnel Resources). 

And, using our best practice guidelines, A1 Telekom Austria is now using the
CloudSense platform for Solution Management, Deal Management, Profit & Loss –
including margin calculation, Document Generation and Orders & Subscriptions. 

Together, with a strong partnership, rapid delivery and proven technology, A1
Telekom Austria and CloudSense are achieving remarkable results. 


MEET MORE CUSTOMERS THRIVING WITH CLOUDSENSE



"CloudSense play a key role in the integrated modular and horizontal platform
that is fundamentally changing the core of the whole business."

Mirko GroppDigital Adoption Principal

See the story

40% Reduction in average lead-to-order time.

See the story

"CloudSense enables our internal and external partners to sell more, easily. By
automating our sales processes our lead-to-order time is cut by 25%."

Danielle de HaesEnterprise CRM Manager

See the story

Meet more customers

WHAT WE DO

CAPABILITIES

 * Product Catalog
 * Sales Execution
 * Contract Lifecycle Management
 * Order Management & Subscriber Management

ALL CHANNELS

 * Digital Commerce
 * Direct Sales
 * Partner

ENTERPRISE GRADE

 * Scalable
 * Large basket configurations
 * High volume transactions
 * Secure

SOLUTIONS

FOR INDUSTRIES

 * Telecommunications
 * - Consumer & SoHo
 * - Small & Medium Business
 * - Enterprise
 * - Communications as a Service
 * Managed Service Providers
 * Media
 * - Ad Sales
 * - MediaRapid
 * - Subscription Sales
 * Data Centers
 * Utilities
 * - Residential
 * - Commercial & Industrial

FOR OUTCOMES

 * Increase Speed to Market
 * Increase Sales Conversion
 * Reduce Order Fulfillment Cost

FOR FUNCTIONS

 * Executives
 * Sales
 * Customer Service
 * Marketing & Product
 * Technology & Operations

WHY CLOUDSENSE

PARTNERS

 * Our Partners

SERVICES

 * Implementation
 * Expert Services
 * Training
 * Support

HOW WE WORK

 * Our people & culture
 * Delivery success
 * Enhanced support
 * Product input & user groups

RESOURCES

LEARN

 * Articles
 * Guides, Ebooks & Overviews
 * Analyst Reports & User Reviews
 * Glossary
 * News

WATCH

 * Videos & Demos
 * Case Studies
 * Webinars

ATTEND

 * Webinars, Events & Discussions
 * Training

COMPANY

ABOUT

 * Our Story
 * Leadership
 * Careers
 * News
 * Contact us
 * Support

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