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Submission: On December 01 via api from NL — Scanned from NL
Effective URL: https://useinsider.com/
Submission: On December 01 via api from NL — Scanned from NL
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Insider named a Leader in the 2023 Gartner® Magic Quadrant™ for Personalization Engines ANNOUNCEMENT Insider named a Leader in the 2023 Gartner® Magic Quadrant™ for Personalized Engines for the third year running, with the highest scores for all three personalization use cases in the 2023 in the 2023 Critical Capabilities report. Read More * Why Insider The Insider Difference Discover what makes us different Compare Vendors Find out how we compare to other industry players Switch to Insider Discover why the worlds best-loved brands choose Insider Marketing teams can achieve 60% higher productivity and efficiency - while driving more growth and revenue. Learn more * Platform Platform Overview Capabilities Customer Data Management 360° Customer Profiles Predict Behavior Audience Segmentation Integrations Personalization Recommendations Visual Product Discovery Pre-Built Templates Site Search A/B Testing Journey Orchestration Channels Web E-mail Site Search Messaging WhatsApp Web Push App InStory SMS Marketing teams can achieve 60% higher productivity and efficiency - while driving more growth and revenue. Learn more * Solutions Use Cases Optimize Customer Acquisition Target the right audience to generate more leads Increase Customer Engagement Engage customers with seamless on-site experiences Reduce Customer Churn Improve customer loyalty by delivering relevant, timely experiences Industries Retail & Ecommerce Beauty & Cosmetics Automotive Financial Services Media & Entertainment Travel & Hospitality Telecommunications See how Insider works for yourself Explore Insider * Customers * Resources Sign up to the CX Grand Prix series to be the first in line for new content when it drops! Sign me up Interactive Tools Take a Platform Tour Explore Insider for yourself CDP Explorer Learn how to put your customer data into action WhatsApp Explorer Discover the power of WhatsApp for business SMS Templates Library 60+ templates for seamless SMS marketing Other Resources Case Studies Blog Webinars Reports Ebooks & Guides Glossary * Company About Us Newsroom Partnerships Technology Partners Solution Partners Integrations Careers Contact Us Marketing teams can achieve 60% higher productivity and efficiency - while driving more growth and revenue. Learn more * Sirius AI™ * Login * Get a Demo * English Français Español Português 한국어 繁體中文 日本語 Tiếng Việt THE #1 PLATFORM FOR INDIVIDUALIZED, CROSS-CHANNEL CUSTOMER EXPERIENCES Connect data across channels, predict future behavior with AI, and automate cross-channel journeys, as unique as each customer, from a single platform - with the fastest time to value. Get a Demo Platform Tour TRUSTED BY MARKETING TEAMS AT 1,200+ BRANDS, FROM HIGH-GROWTH START-UPS TO ENTERPRISE PLAYERS ONE PLATFORM, INFINITE CUSTOMER EXPERIENCES CONNECT DATA Stitch together every single customer interaction to build a clear picture of your customer’s behaviors, interests, needs, and preferences. Discover Insider’s CDP PERSONALIZE EXPERIENCES Harness the power of data and AI to build relevant, targeted campaigns that predict customer behaviors and deliver results at scale. Explore personalization ORCHESTRATE JOURNEYS Build seamless omnichannel customer journeys across 12+ channels to reach your customers wherever they are. Discover orchestration Click for sound 2:56 BUILD IMPACTFUL CUSTOMER JOURNEYS ON THE CHANNELS THEY USE THE MOST Connect data across 12+ channels to build a 360-degree view of your customers and deliver campaigns that inspire action. Get a Demo Platform Tour MAKE MARKETING ZEN WITH SIRIUS AI™ MAKE MARKETING ZEN WITH SIRIUS AI™ Our patent-pending Generative AI solution delivers trustworthy, relevant, personalized experiences -on autopilot. Marketing teams can achieve 60% higher productivity and efficiency - while driving more growth and revenue Explore Sirius AI™ YOU ARE IN GOOD COMPANY “We needed a solution that would help us implement segmentation scenarios and deliver personalization at scale in order to boost engagement and drive conversions. Insider has helped us generate more than 26% increase in AOV within one month.” Sam Hau eCommerce Manager 259% increase in AOV 13% increase in conversion rate 50.3% increase in mobile conversion rate Read the full story “We’ve managed to achieve 6X ROI from the [platform] already. Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how..." Group Head of Digital Marketing and eCommerce 6X Return on Investment (ROI) 159% increase in conversions with Cart Reminders 64% increase in lead gen with Segmentation Read the full story “I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.” Alejandra Salazar Ecommerce Content Manager 30X Return on Investment (ROI) in 12 weeks 4.6% uplift in conversion rate 45% increase in lead capture rate Read the full story "We’ve seen more and more conversions that translate into showroom visits and test drive requests, which has led to more sales." Alaa Tarawneh Digital Marketing Manager 12X Return on Investment (ROI) 150% increase in lead collection 35% increase in conversion Read the full story “The partnership has exceeded even our most ambitious expectations. Last year we observed 72X ROI. We are so happy. With Insider, we finally have a unified view of each customer. We can identify previously unknown visitors, track their behavior and personalize their experience accordingly. We have seen exceptional results." CRM Manager 72X Return on Investment (ROI) in 12 months 5 channels activated 25% uplift in customer lifetime value Read the full story “We needed a solution that would help us implement segmentation scenarios and deliver personalization at scale in order to boost engagement and drive conversions. Insider has helped us generate more than 26% increase in AOV within one month.” Sam Hau eCommerce Manager 259% increase in AOV 13% increase in conversion rate 50.3% increase in mobile conversion rate Read the full story “We’ve managed to achieve 6X ROI from the [platform] already. Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how..." Group Head of Digital Marketing and eCommerce 6X Return on Investment (ROI) 159% increase in conversions with Cart Reminders 64% increase in lead gen with Segmentation Read the full story “I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.” Alejandra Salazar Ecommerce Content Manager 30X Return on Investment (ROI) in 12 weeks 4.6% uplift in conversion rate 45% increase in lead capture rate Read the full story "We’ve seen more and more conversions that translate into showroom visits and test drive requests, which has led to more sales." Alaa Tarawneh Digital Marketing Manager 12X Return on Investment (ROI) 150% increase in lead collection 35% increase in conversion Read the full story “The partnership has exceeded even our most ambitious expectations. Last year we observed 72X ROI. We are so happy. With Insider, we finally have a unified view of each customer. We can identify previously unknown visitors, track their behavior and personalize their experience accordingly. We have seen exceptional results." CRM Manager 72X Return on Investment (ROI) in 12 months 5 channels activated 25% uplift in customer lifetime value Read the full story “We needed a solution that would help us implement segmentation scenarios and deliver personalization at scale in order to boost engagement and drive conversions. Insider has helped us generate more than 26% increase in AOV within one month.” Sam Hau eCommerce Manager 259% increase in AOV 13% increase in conversion rate 50.3% increase in mobile conversion rate Read the full story “We’ve managed to achieve 6X ROI from the [platform] already. Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how..." Group Head of Digital Marketing and eCommerce 6X Return on Investment (ROI) 159% increase in conversions with Cart Reminders 64% increase in lead gen with Segmentation Read the full story “I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.” Alejandra Salazar Ecommerce Content Manager 30X Return on Investment (ROI) in 12 weeks 4.6% uplift in conversion rate 45% increase in lead capture rate Read the full story "We’ve seen more and more conversions that translate into showroom visits and test drive requests, which has led to more sales." Alaa Tarawneh Digital Marketing Manager 12X Return on Investment (ROI) 150% increase in lead collection 35% increase in conversion Read the full story “The partnership has exceeded even our most ambitious expectations. Last year we observed 72X ROI. We are so happy. With Insider, we finally have a unified view of each customer. We can identify previously unknown visitors, track their behavior and personalize their experience accordingly. We have seen exceptional results." CRM Manager 72X Return on Investment (ROI) in 12 months 5 channels activated 25% uplift in customer lifetime value Read the full story See all success stories LOVED BY BRANDS, RECOGNIZED BY ANALYSTS * * * * INSIDER TOPS G2’S FALL’23 REPORTS AS THE #1 LEADER IN SIX CATEGORIES We’ve topped the charts as the #1 leader in G2’s Fall‘23 reports with the highest user satisfaction score (100/100). We ranked highest across 6 categories—Personalization, Customer Data Platforms, Mobile Marketing, and more. Read the full report INSIDER NAMED A LEADER IN THE 2023 GARTNER® MAGIC QUADRANT™ FOR PERSONALIZATION ENGINES Insider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the highest scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0). Read the full report INSIDER RECOGNIZED AS A LEADER IN THE FORRESTER WAVE™: CROSS-CHANNEL CAMPAIGN MANAGEMENT (INDEPENDENT PLATFORMS) Q3, 2021 Read the full report INSIDER NAMED A LEADER IN THE IDC MARKETSCAPE FOR WORLDWIDE OMNICHANNEL MARKETING PLATFORMS 2023 Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML. Access the report “With Insider, our whole marketing process has been greatly simplified, and it is this, along with the admirable tech support that makes them a great choice for us at LEGO.” Marketing & eCommerce Manager I would definitely recommend Insider to any brand. Insider has a unique ability to connect channels to deliver a single customer journey, where we can better manage and communicate with individual customers. Marketing Manager “With Insider’s platform and customer support team, we have achieved 12x ROI. Using Smart Recommender we have improved the relevancy of product recommendations. With Web Push, we are able to drive great traffic into our website, making it one of our top traffic sources.” Business Analyst Insider's team of Growth Consultants have helped us with the ideation, creation, and execution of campaigns after we completed the integration. It offers a variety of predefined templates that not only saves time and effort but also allows us to run a number of campaigns simultaneously. Digital Content Director Check out our G2 reviews INTRODUCE MORE DATA, FUEL MORE GROWTH Seamlessly integrate Insider with the tools you already use Explore our integrations WHAT COULD YOU ACHIEVE WITH INSIDER? Wouldn't you like to generate more revenue and growth from your customer experience initiatives? Leave your details below. One of our experts will be in touch shortly. Get a Demo Platform Tour One platform for individualized, cross-channel customer experiences Join our community of 200,000+ CX, Marketing & Ecommerce professionals. Subscribe for the latest news, tips, and success stories. Business Email* Industry* Industry*RetailFashionBeauty & CosmeticsFood & DeliveryConsumer ElectronicsFinancial ServicesMediaTelcoAutomotiveeBettingTravelLuxuryOther UTM Source UTM Medium UTM Content UTM_Country UTM Campaign Please note that we will treat your data with respect, for further details on this you can check our Privacy Policy. Join Insider’s newest women-led movement shemarkables. 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