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15 Select the correct text in the passage. Marlon, an intern, is narrating a
conflict he had with Ang, a coworker. Which two sentences show that Marlon used
the l-statement technique to resolve the conflict? Ang and I work together. I
get to work early but end up putting in extra hours most days because Ang needs
a lot of help and I spend more time on his work rather than on my c I know how
tough the job is, which is why I want to help him. However, last week I was very
busy and couldn't help Ang. This got him annoyed, so I decided to have a word
with him. I said to him, "Ang, I feel irritated when you keep asking me for
help. If it were once or twice, I would have understood. However, I keep
finishing your tasks every day and it's beginning to irritate me. Because I
spend my work hours helping you, I don't have enough time to devote to my work."
Question



15 SELECT THE CORRECT TEXT IN THE PASSAGE. MARLON, AN INTERN, IS NARRATING A
CONFLICT HE HAD WITH ANG, A COWORKER. WHICH TWO SENTENCES SHOW THAT MARLON USED
THE L-STATEMENT TECHNIQUE TO RESOLVE THE CONFLICT? ANG AND I WORK TOGETHER. I
GET TO WORK EARLY BUT END UP PUTTING IN EXTRA HOURS MOST DAYS BECAUSE ANG NEEDS
A LOT OF HELP AND I SPEND MORE TIME ON HIS WORK RATHER THAN ON MY C I KNOW HOW
TOUGH THE JOB IS, WHICH IS WHY I WANT TO HELP HIM. HOWEVER, LAST WEEK I WAS VERY
BUSY AND COULDN'T HELP ANG. THIS GOT HIM ANNOYED, SO I DECIDED TO HAVE A WORD
WITH HIM. I SAID TO HIM, "ANG, I FEEL IRRITATED WHEN YOU KEEP ASKING ME FOR
HELP. IF IT WERE ONCE OR TWICE, I WOULD HAVE UNDERSTOOD. HOWEVER, I KEEP
FINISHING YOUR TASKS EVERY DAY AND IT'S BEGINNING TO IRRITATE ME. BECAUSE I
SPEND MY WORK HOURS HELPING YOU, I DON'T HAVE ENOUGH TIME TO DEVOTE TO MY WORK."

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SOLUTION

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Michael DukeElite · Tutor for 8 years


ANSWER

EXPLANATION:


STEP 1:

Understand the I-statement technique
The I-statement technique is a communication strategy that allows individuals to
express their feelings and concerns in a non-confrontational manner. It involves
using "I" statements to describe one's emotions and the impact of a particular
behavior or situation.



STEP 2:

Identify the sentences that show the use of the I-statement technique
To identify the sentences that show the use of the I-statement technique, we
need to look for statements where Marlon expresses his feelings and describes
the impact of Ang's behavior on him.

In the given passage, the following two sentences show that Marlon used the
I-statement technique:

1. "Ang, I feel irritated when you keep asking me for help."
2. "Because I spend my work hours helping you, I don't have enough time to
devote to my work."

These sentences clearly demonstrate Marlon expressing his feelings (irritation)
and describing the impact of Ang's behavior (not having enough time for his own
work).



ANSWER:


The two sentences that show Marlon using the I-statement technique are:
1. "Ang, I feel irritated when you keep asking me for help."
2. "Because I spend my work hours helping you, I don't have enough time to
devote to my work."
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