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Premier Care™ for Progressive Businesses

We believe that businesses that are redefining their industries and categories
need more than reactive IT help. That’s why we designed Premier Care™:  a
service model that offers responsive, proactive service, as well as strategic
thought and care.

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The Premier Difference

What our clients appreciate most is how we address the root cause of problems,
and that they have a Technology Consultant who acts as their very own Chief
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that works with you to develop a Strategic Technology Roadmap—building business
cases, vetting vendors and finding opportunities that will make your business
more competitive with technology.

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WE STRIVE TO IMPROVE YOUR ENTIRE BUSINESS, SO OUR SERVICES COVER EVERY ASPECT OF
YOUR IT ENVIRONMENT



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20+ Years of Happy Clients

We’ve been providing clients with better results and ROI from their IT for over
20 years.

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PREDICTABLE COSTS & OUTCOMES.

Using Premier we can deploy our new venues straight out of the box with
predictable costs and outcomes.



Alex Owens Digital and IT Coordinator - The Sporting Globe
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MAKING IT SIMPLE, MAKING IT WORK FOR US

Premier IT have been an invaluable business partner for over 10 years. Response
times to tickets have always been exceptional, even out of business hours, and
their monthly Executive Report gives us a clear, concise health check on our IT
systems. Premier have assisted us in navigating the often bewildering world of
IT, by making it simple, and making it work for us.



David McNally General Manager - Glenroy RSL
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UNDERSTOOD OUR UNDERLYING BUSINESS OBJECTIVES

From the outset your team showed tremendous ability to understand our underlying
business objectives which you then translated into an effective IT strategy. I
was able to confidently move forward with the strategy without knowing all the
technical ins and outs as the outcomes were clearly discussed in simple terms I
could understand.



Andrew Woodhouse Operations Manager - Styleprint
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ALLOWED US TO FOCUS ON OUR STRATEGIC GROWTH

Acquiring new venues used to present many challenges for us, but working with
Premier has allowed us to focus on our strategic growth objectives and no longer
worry about the operational logistics of deployment. Premier also provides a
transparent and reasonable cost model which allows us to predictably forecast IT
costs ahead of acquisition. They then manage the ongoing support for venue staff
and head office, further freeing up time for us to plan the way ahead.



Barry Maitland CIO - Australian Venue Co.
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DELIVERED OUR EXPECTED OUTCOMES

I would like to thank you and the Premier team for your help with the opening of
the new Prospect Cinema. From the outset, the Premier team was easy to work with
and helped us to understand and identify our technical and IT business needs and
objectives. With your assistance, despite the hurdles placed in our way, we
managed to deliver our expected outcomes – and on time no less! We truly
appreciate your professional nature and can-do attitude and are looking forward
to working with you on the next project.



Karen Karpinski State Manager - Palace Nova
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50% DROP IN SUPPORT TICKETS IN 3 MONTHS

We engaged with Premier to rebuild and migrate our old servers to a new cloud
environment. The result was a 50% drop in reactive support tickets in three
months. A great result!



Stas Skrypnik ICT Manager - DPV Health Ltd
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OVER AND ABOVE ANY REASONABLE EXPECTATIONS

Premier went well over and above any reasonable expectations when helping us fix
issues regarding our warehouse machines.



Jordy Schellebeck Head of Innovations - nikpol
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IMPROVED BEYOND RECOGNITION

The level of IT Supports our users are experiencing and the general performance
of all our infrastructure has improved beyond recognition. This is, in no small
part, due to the commitment and support of Premier and in particular the
flexibility and dedication that you and your staff have shown.



Andrew Wright IT Director - Japara
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FOCUS ON OUR BUSINESS

Premier’s customer service focus and improvements have allowed us to focus on
our business rather than IT.



Kristian Connelly General Manager - Cinema Nova
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RAIN, HAIL OR SHINE

Premier Tech were always there for me rain, hail or shine and happy to help me
out of a difficult situation.



Mark Pomeroy CEO - Pomeroy Pacific
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PREDICTABLE COSTS & OUTCOMES.

Using Premier we can deploy our new venues straight out of the box with
predictable costs and outcomes.



Alex Owens Digital and IT Coordinator - The Sporting Globe
 * 
 * 
 * 
 * 
 * 



MAKING IT SIMPLE, MAKING IT WORK FOR US

Premier IT have been an invaluable business partner for over 10 years. Response
times to tickets have always been exceptional, even out of business hours, and
their monthly Executive Report gives us a clear, concise health check on our IT
systems. Premier have assisted us in navigating the often bewildering world of
IT, by making it simple, and making it work for us.



David McNally General Manager - Glenroy RSL
 * 
 * 
 * 
 * 
 * 



UNDERSTOOD OUR UNDERLYING BUSINESS OBJECTIVES

From the outset your team showed tremendous ability to understand our underlying
business objectives which you then translated into an effective IT strategy. I
was able to confidently move forward with the strategy without knowing all the
technical ins and outs as the outcomes were clearly discussed in simple terms I
could understand.



Andrew Woodhouse Operations Manager - Styleprint
 * 
 * 
 * 
 * 
 * 



ALLOWED US TO FOCUS ON OUR STRATEGIC GROWTH

Acquiring new venues used to present many challenges for us, but working with
Premier has allowed us to focus on our strategic growth objectives and no longer
worry about the operational logistics of deployment. Premier also provides a
transparent and reasonable cost model which allows us to predictably forecast IT
costs ahead of acquisition. They then manage the ongoing support for venue staff
and head office, further freeing up time for us to plan the way ahead.



Barry Maitland CIO - Australian Venue Co.



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