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 * Home
 * FAQ
 * Start my travel claim

Notification of claim
Quick and easy way to make a claim
Start my travel claim


SUBMIT YOUR CLAIM

Prepare all the documents that your service requires and complete the form.
After submitting your claim, you will receive a confirmation by email. The
claims department will review your information and provide you with an update on
your request.

IDENTIFY THE TYPE OF CLAIM



The reason of your request



PREPARE ALL THE DOCUMENTATION



An original trip booking invoice/itinerary to confirm your purchase date, travel
details and policy cover. Please note, we cannot accept a boarding pass.



COMPLETE THE FORM AND UPLOAD THE DOCUMENTS



Supporting evidence that substantiates the reason for your claim.



RESOLUTION OF YOUR CLAIM



A claims expert will process your request and contact you.




HAVE QUESTIONS OR NEED SOME SUPPORT TO MAKE A CLAIM?

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