www.healio.com Open in urlscan Pro
107.154.114.198  Public Scan

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THE WYANOKE GROUP PRIVACY POLICY

Updated May 13, 2024


OUR PRIVACY POLICY

This Privacy Policy (“Privacy Policy”) discloses the privacy practices for The
Wyanoke Group, Healio, Healio Strategic Solutions, Healio Live, Vindico Medical
Education, SLACK Incorporated or any website within The Wyanoke Group’s network.
Within this policy, these organizations might sometimes be referred to as “We,”
“Our” or “Us”; users or customers of the websites might be referred to as “You”
or “Your” or “Their.”

The Wyanoke Group and its subsidiary companies of Healio, Healio Strategic
Solutions, Healio Live, Vindico Medical Education and SLACK Incorporated are
committed to protecting the privacy of our visitors and wishes to be transparent
in how we handle their personal information. The following privacy policy
applies only to information collected on The Wyanoke Group websites or mobile
applications where this privacy policy is posted.


CONTACT US

If you have any questions or would like more detailed information regarding The
Wyanoke Group’s privacy policy, please contact us by email at
privacy@wyanokegroup.com.


INFORMATION THAT WE COLLECT

In this section of our Privacy Policy, we discuss the information we may collect
about you in connection with your use of The Wyanoke Group’s websites. Please
note, that in compliance with the General Data Regulation Policy (“GDPR”), if
your IP address identifies you as being from the European Union (EU), we will
ask you for your consent to collect this information. Additionally, in
compliance with existing various US state legislations, we will ask you for your
consent to collect this information. This may be asked multiple times in the
event that you access a Wyanoke Group website on multiple devices (tablet,
mobile) or erase your cookie history on any device. If you do not consent, your
personal information will not be stored. You will still be able to browse the
website, but your experience will not be personalized based on your browsing
behavior and certain features of the websites may not function as expected.
Details of the information we may collect and how it will be utilized can be
found below.

Registration. We may request personal information from visitors to our websites
who are interested in obtaining various products and services from us. This
includes registering to become a user of a Wyanoke Group website and
automatically signing you up for potential email correspondence. Personal
information is information that can be used to identify or contact you. It
includes but is not limited to: log-in credentials (user name, password), name,
postal address, email address, NPI number, year of medical school graduation,
and telephone number. We may also collect other types of information, such as
profession and professional interests, as well as your communication
preferences. We will store all personal information in a customer record until
you instruct us to remove it from our databases. Registered users of the
websites are able to control their communication preferences at any time by
accessing the “My Account” page.

We may combine information collected about you with information from third-party
sources. For example, upon registration, some health care professionals will be
matched against the publicly available NPI Registry to append and include their
NPI number to their registration profiles.

Please note that the Network registration/log-in system may be different from
the registration/log-in used by the website for other products and services. To
the extent that anything in this privacy policy conflicts with the policy for
the Network technologies, the conflict will be resolved in favor of protecting
our EU users’ personal information.

Anonymous Users. We may collect information about your usage of a Wyanoke Group
website whether or not you have registered for it. We collect this information
through the use of cookies, which are bits of information that a website sends
to your computer while you are viewing a webpage. These items may include:

 * The time and date of your request
 * The internet address of your computer
 * The browser and operating system you are using
 * The webpage that you are viewing
 * The website that referred you to a Wyanoke Group website

Continuing Medical Education (CME, CNE and CE). In many cases, registration is
required to take continuing medical educations tests (or CNE or CE) and to claim
your completion certificate(s). You will be asked to provide personal
information as required by that particular activity. As with registration,
personal information is defined as information that can be used to identify or
contact you.

Cookies. The Wyanoke Group’s subsidiary companies collect information through a
variety of technical methods, including cookies. We collect information through
such technology to make our websites more relevant and useful, and to deliver
information about products and services to our users. The Wyanoke Group’s
subsidiary companies use third-party marketing services, such as Google, to
advertise on third-party websites across the internet. These services use
cookies to serve ads to you based on your past visits to a Wyanoke Group
website. You may opt out of Google’s use of cookies by visiting Google’s Ads
Settings. You may opt out of all of marketing programs of a Wyanoke Group
subsidiary company by emailing your name and National Provider Identifier (NPI)
number to privacy@wyanokegroup.com. You may learn more about interest-based
advertising and opt out of interest-based advertising from members of the
Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI).
In the event you don’t want to be served ads that are tailored to you, you may
“opt out” of many campaigns by going to https://www.aboutads.info,
https://preferences-mgr.truste.com/ or https://www.youronlinechoices.eu. If you
decide to opt out, you will continue to be served ads, but they will not be
served based on your personal internet activity.

The “Help” function in your web browser explains how to manage cookies while
using the internet. As previously noted, some services will not function
properly if your browser does not accept cookies.

Comments and Forums. When you post a comment on the websites of The Wyanoke
Group’s subsidiary companies, your name or username will be displayed.
Information that you post will be publicly available and may be used by us and
third parties. However, we reserve the right not to post any comments with
unsolicited information about medical devices or other products. At no time
should a Wyanoke Group website be used to provide medical advice to patients.

Mobile Applications (Apps). To access mobile device applications (apps), you may
or may not be required to register. We will collect information about you and
your use of our apps in the same way we do on our websites. This may or may not
include URLs that have been clicked on, time on our websites and information
about the device that you were using when you accessed our websites.

Surveys and Polls. A Wyanoke Group subsidiary company may request feedback
regarding your use of our services through polls, educational surveys and other
types of market research. We may collect personal information about you when a
response is necessary or to fulfill contests, honoraria, giveaways, etc. In
surveys that involve an educational component, individuals’ personal information
including name, NPI and specialty as well as their responses may be shared with
grantors. In other instances, data are collected in aggregate form only.

Widgets. Social media icons, widgets and other sharing buttons may be present on
our websites. When you consent to using our websites, please be aware that these
widgets may be connected with third-party websites, such as Facebook or Twitter.
These sites track your sharing behaviors and identity (through your social media
handles) by utilizing cookies. Your interactions with these websites are
administrated by the privacy policies of those third parties. Accessing content
that is promoted by TrendMD on a Wyanoke Group website is covered by TrendMD’s
privacy policy, which monitors usage using primarily anonymized data. For more
information on their practices, contact support@trendmd.com.


WHY WE COLLECT THIS INFORMATION

We may use the personal information collected for many purposes, including
delivering content, tracking, reporting, marketing, delivering ads and analyzing
the traffic patterns on our websites. Information we collect is aggregated into
reports that enable us to monitor usage and security. Aggregated and individual
usage statistics are distributed within The Wyanoke Group’s subsidiary companies
to improve website or service performance and deliver relevant educational and
promotional content. The Wyanoke Group‘s subsidiary companies may collect and
share both aggregated and personally identifiable information tied to IP
addresses or cookie information with third parties (including advertisers and
institutional subscribers) interested in communicating with you about
information or products relevant to your profession.

Personal information such as names, addresses and email addresses may be shared
with accredited CME providers in order to award users CME (CNE, CE) credit(s).
Names, NPI numbers and specialties of individual users who have interacted with
some promotional messages we deliver may be shared with or used with advertisers
and sponsors.

The Wyanoke Group and its subsidiary companies do not endorse and are not
responsible for the privacy practices or GDPR-compliance of any third-party
websites to which it provides the personal information of its users, although we
make our best efforts to collaborate only with those who follow Internet/GDPR
best practices.

We reserve the right to review the use of our websites by individual user’s
accounts associated with 1) attempts to violate the security of our computer
networks; 2) activity that degrades the performance of our websites; 3) activity
that may be related to copyright violations; or 4) if we are required to
disclose this information by law.

The Wyanoke Group and its subsidiary companies may also release personal
information to third parties: 1) to comply with valid legal requirements such as
a law, regulation, search warrant, subpoena, or court order; or 2) in special
cases, such as a physical threat to you or others. In the event that we are
legally compelled to disclose your personal information to a third party, we
will notify you unless doing so would violate the law or court order.

IQVIA Healthcare Communications Network Participation Disclosure. This website
is a member of the IQVIA Healthcare Communications Network (the “HCN”). HCN is
owned and managed by IQVIA Inc. (“IQVIA”) and is designed to enable IQVIA and
HCN members to provide medically relevant business communications to
authenticated U.S.-based health care professionals.

If you are a U.S.-based healthcare professional, your registration at this
website includes registration with HCN. As a result, your contact and other
professionally relevant information will be disclosed to IQVIA and each HCN
member to provide you medically relevant content as described in the HCN privacy
policy available at https://HCN.health/privacy-policy/. The HCN privacy policy
provides details on how to manage your information, including opting out of
participation in the HCN.

 

To the extent that this site’s privacy policy conflicts with the HCN privacy
policy, with respect to the use of this information by HCN, the conflict will be
resolved in favor of the HCN policy.

General Linking Information. Please note that some links on our websites, such
as advertisements, services, or contextual links may connect to other websites.
Any information you disclose on or through those websites is not subject to this
privacy policy. The Wyanoke Group and its subsidiary companies do not endorse
and are not responsible for the privacy practices or GDPR-compliance of any
third-party websites to which we link.


INFORMATION SPECIFIC TO OTHER PRODUCTS & SERVICES

For the following items, we will collect personal information that may include
but is not limited to your name, address, email, credentials, specialty
interests, IP address, date of medical school graduation and credit card
information. Braintree Payments and PayPal provide us with an online e-commerce
platform that allows you to transmit a credit card number to us with confidence.
The Wyanoke Group and its subsidiary companies do not personally store any of
your credit card or PayPal information. We will store all other personal
information from the transaction, with your consent.

Depending on your payment method, your data is stored through the Braintree
Payments or PayPal data storage and databases behind a firewall. Your
information is encrypted through the Payment Card Industry Data Security
Standard (PCI-DSS).

Complementary Book Requests. In the context of a request for a book comp or desk
copy, you may provide personal information, such as the type outlined above, to
a Wyanoke Group subsidiary company. The information may be used to provide you
and/or your institution with product information by email or direct mail that
could be useful to faculty and/or students. You will always have the opportunity
to unsubscribe from all e-mail correspondence and can notify us if you wish to
be taken off of our mailing list.

Paid Content (Newspapers and Journal Subscriptions, Books) In the context of
paid content, regardless of type, you may provide personal information, such as
that outlined above, to a Wyanoke Group subsidiary company. You reserve the
right to rescind your consent for a Wyanoke Group subsidiary company to store
your personal information, without incurring financial penalty. Standard return
policies will apply.

Single Article Purchases/Single Journal Purchases. Due to the single-use nature
of these content types, an email address is required to be submitted and stored
in order to make a purchase.

Live Meetings. When you register to attend a live meeting, you may provide
personal information related to the transaction, such as the type outlined
above, to a Wyanoke Group subsidiary company and then stored (exception: we do
not store credit card information). Regardless of how you register for a meeting
(online, phone, print form, in person), we will request all attendees provide
consent for us to store personal information so we can manage your transaction,
continue to update you on information relevant to the meeting as well as prepare
your pre/post/onsite meeting experiences.

Healio Jobs. Healio Jobs is powered by a third-party firm. Please see their
privacy policy to learn more about how your personal information may or may not
be used.


CONTROLLING THE USE OF YOUR PERSONAL INFORMATION

Under GDPR, and various US State legislations, we respect the rights of our
users to obtain information on how we store and access the personal information
we hold about them. They may amend and/or delete personal information at any
time. Some of these rights may be subject to some exceptions or limitations. We
will respond to the request to exercise these rights within a reasonable
timeframe. Other rights users of The Wyanoke Group websites may be eligible for
include:

Right of Portability. For users whose IP addresses are located in the EU or the
United States of America who request to see how their information has been used,
whether it is for amending, deleting or for informational purposes, we will
provide it to you upon request in an easy-to-read, transmittable format within
30 days of the request.

Unsubscribe/Right to Be Forgotten. If at any time you wish to stop receiving
marketing or content communications from us, you may unsubscribe at the bottom
of your email(s) or contact The Wyanoke Group and its subsidiary companies at
privacy@wyanokegroup.com.

According to your rights under Article 17 of the GDPR, and in compliance with
various US State legislations, if you wish to entirely opt out of having your
personal information utilized by our websites, you may contact us and we will
purge this information from our databases, cease its dissemination and, to the
best of our ability, notify all third parties who have been provided with your
information that your right to be forgotten and/or erased has been exercised. To
exercise your data rights, please use the button below.

Exercise Your Rights
Powered by OneTrust

 

Right to Notified of a Breach in Information. To ensure the safety of your
personal information on the servers and websites of The Wyanoke Group and its
subsidiary companies, we have implemented the current appropriate technical,
administrative, physical and organizational measures to protect that information
from loss, destruction, and unauthorized access, whether accidental or
intentional. Since these protections change as technology evolves, we cannot
assume any liability in this regard. In the event of a breach in personal
information security, The Wyanoke Group will notify affected users within 72
hours of its discovery.


INTERNAL SECURITY MEASURES

In order to support its business activities or services, which may include
analyzing lists of personal information for behavioral trends and internal
emailing of unencrypted personal information (among other actions), only
authorized employees of The Wyanoke Group and its subsidiary staff, or our
clients’ authorized staff (who have contractually agreed to keep all information
secure) may have access to your personal data. All staff of The Wyanoke Group
and its subsidiary companies who have access are required to adhere to staff
confidentiality agreements with regard to personal information, which are held
on file.


CONTACT INFORMATION FOR PRIVACY & PERSONAL DATA INQUIRIES

If you have any questions regarding The Wyanoke Group Privacy Policy, or would
like to exercise your rights regarding your privacy and data as it pertains to
this website, please contact us via:

Postal mail:
The Wyanoke Group
Attn: Privacy and Data Protection
6900 Grove Road
Thorofare, NJ 08086 USA

Email:
privacy@wyanokegroup.com


CONCLUSION

These statements convey the current privacy policy of The Wyanoke Group and its
subsidiary companies. We reserve the right to alter this policy at any time
without advance notification. Any changes to this privacy policy will be
reflected on this webpage. If you have any questions or would like more detailed
information regarding the privacy policy, please contact us by email at
privacy@wyanokegroup.com.

 

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