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Text Content

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 * About Us
   * History
   * Vision, Mission, Core Values & Logo
   * Executive Council & Committees
   * Secretariat
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   * Constitution of The Singapore Association for the Deaf
   * Financial Information
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 * About Deafness
   * Introduction
   * Sign Language & Sign Systems used
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 * Services
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     * Mayflower Primary School
     * Beatty Secondary School
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     * The Little Hands Bilingual-Bicultural Programme
   * Affiliated School
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SIGN LANGUAGE INTERPRETATION

 * Home   /  Service  /  
 * Sign Language Interpretation



Sign language interpretation is a core service run by Deaf Access Services (DAS)
for our Deaf clients who depend on sign language to access information and help
with communication. Our staff interpreters sign and interpret in Singapore Sign
Language (SgSL), Pidgin Sign English (PSE), Signing Exact English (SEE), or a
combination of the above.

Our staff interpreters also have extensive interpreting experience in a diverse
range of settings – at schools, law courts, corporate workshops, government
functions among other places and events. All our interpreters follow a
professional code of ethics, which includes appropriate conduct when on official
duty and safeguarding clients’ privacy.

If our full-time interpreters are fully booked, we may also assign an
interpreter from our pool of community interpreters.


INTERPRETATION SERVICE RATES


The below rates are our interpretation service charges, unless there is a
pre-existing contract between SADeaf and the requesting entity.

Notice: With effect from Wednesday, 1 November 2023, the regular rates will also
apply to public holidays and on the eve of public holidays.

There are no changes to membership benefits for Deaf and hard of hearing members
of SADeaf.

TERMS AND CONDITIONS FOR INTERPRETATION SERVICE


 1.  Requests for sign language interpretation services should be made on the
     standard online request form from the Singapore Association for the Deaf
     (SADeaf).
 2.  For assignments that involve extensive turn taking, are intense, or longer
     than 2 hours, at least two interpreters should be activated to prevent
     physical and mental fatigue and to maintain accuracy.
 3.  Requestors shall be required to attach any relevant documents/materials in
     the submission of the Application form or via email. SADeaf shall reserve
     the right to reject applications without supporting documents/materials.
 4.  Requestors shall inform SADeaf on the preferred sign system and/or spoken
     language(s) used by the Deaf and/or Hearing clients(s) where possible.
 5.  Services will be charged at 1.5 times the listed rates for service hours
     rendered between 12 midnight and 7am.
 6.  Late bookings: $30 Levy Charge (for requests made within 3 working days
     before the date of requested service). Requestors are further advised to
     book at least 7 days before the actual event to allow adequate preparation
     time for the interpreter.
 7.  Late cancellations (24 hours): For cancellations made less than 24 hours
     from start time of requested service, a $10 Levy Charge will be chargeable.
 8.  Late cancellations (2 hours): For cancellations made less than two hours
     from start of requested service, the minimum interpretation charge shall
     still be chargeable.
 9.  No shows: Interpreters shall not be obliged to wait for more than an hour
     for the client upon arrival at the assigned location. If the client did not
     turn up, the minimum interpretation charge shall still be chargeable.
 10. Actual billable duration of service will be rounded up to the next 30
     minutes.For example, if service is provided for 2 hours 10 minutes, it will
     be billed as 2 hrs 30 mins of service.
 11. All requests shall be processed within three working days. However, the
     interpreter assigned shall be made known to the requestor only around three
     days prior to the appointed date.
 12. Invoices shall be mailed to the requestor upon completion of the
     interpretation service.
 13. SADeaf may reasonably reject a request or withdraw an application with a
     written notice at least three working days prior to the appointment date.
 14. Requests for different modules / subjects / nature of lessons (for lectures
     / tutorials / practicals) will be considered as separate requests.
 15. SADeaf may reasonably alter or amend the Terms & Conditions and the
     interpretation charges at any time at its own discretion with prior notice
     upon receipt of request.

*The minimum billable hours policy is to cover the overhead costs of activating
a service provider to deliver the service. Such costs include professional fees,
operational and administrative costs, transport and other invisible expenses
incurred.

(Last updated: 25 January 2024)



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