advantage6.peoplevalue.co.uk
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Submitted URL: http://advantage6.peoplevalue.co.uk/
Effective URL: https://advantage6.peoplevalue.co.uk/Account/Login?ReturnUrl=%2F
Submission: On February 22 via manual from IN — Scanned from DE
Effective URL: https://advantage6.peoplevalue.co.uk/Account/Login?ReturnUrl=%2F
Submission: On February 22 via manual from IN — Scanned from DE
Form analysis 2 forms found in the DOM
POST /Account/Login
<form class="form-signin" role="form" method="post" id="login-form" autocomplete="off" action="/Account/Login">
<h3 class="mb-3 font-weight-normal"> Log in <span class="gwSchemeName"> to Boostworks Hub</span>
</h3>
<p class="text-center">Enter your Username and Password below.</p>
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<div class="row pt-1 mb-4">
<div class="col">
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<p class="mt-4">
<a class="small text-muted" href="/Account/ResetPassword">Forgot password?</a> | <a class="small text-muted" href="/Account/UsernameReminder">Forgot username?</a>
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WELCOME
Boostworks Hub is where you can enjoy your brilliant benefits and rewards – a
place to feel truly boosted!
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Terms & Conditions Privacy & Cookies Accessibility
TERMS AND CONDITIONS OF USE
Please read these terms and conditions carefully before using our Platform and
mobile application ("Platform"). By accessing or using the Platform, You agree
to be bound by these terms and conditions. If You do not agree with any part of
these terms and conditions, You must not use the Platform. Please note, these
terms and conditions reflect the full service offered by Boostworks People
Engagement Limited (“BW”).
Please note, some features referenced in these terms and conditions may not
apply to the Platform You have access to.
PRIVACY NOTICE
We respect Your privacy and are committed to protecting Your personal
information. Our Privacy Policy, which is incorporated into these terms and
conditions by reference, outlines how we collect, use, disclose, and protect
Your personal information. By using the Platform, You consent to the collection
and use of Your personal information as outlined in our Privacy Policy .
ACCEPTANCE OF TERMS
By using this Platform, You acknowledge that You have read, understood, and
agree to be bound by these terms and conditions, as well as any additional terms
and conditions that may apply to specific sections or services of the Platform.
We reserve the right to modify or amend these terms and conditions at any time
without prior notice. Your continued use of the Platform after any such changes
constitutes Your acceptance of the revised terms and conditions.
TERMS AND CONDITIONS
The Platform is controlled, operated, and administered by Boostworks People
Engagement Limited, Company Number No 04516741, whose registered office is at
Victor House, Wheatley Business Centre, Old London Road, Wheatley, Oxford, OX33
1XW, VAT Reg No 805 4597 19 ("BW", "We", "Us" or "Our") from its offices within
the United Kingdom.
BW makes no representation that materials within the Platform are appropriate or
available for use at other locations outside of the United Kingdom and access to
the Platform from territories where their contents are illegal is prohibited. If
You access the Platform from locations outside of the UK, You are responsible
for compliance with all local laws. These terms and conditions of use shall be
governed by the laws of England and Wales.
Due to the nature of the Internet, we do not always promise full and error free
operation of this Platform.
These terms and conditions ("Terms") do not affect Your statutory rights.
To order goods through the Platform You must be at least 18 years of age and
accept delivery within the UK. We will treat each order for goods as an offer by
You to purchase the goods subject to these Terms.
Please note all activity and orders placed through the Platform are subject to
fraud prevention and security checks.
USER ACCOUNTS
a. To access features or services on the Platform, You will be required to
create a user account. You agree to provide accurate, current, and complete
information during the registration process and to keep Your account
information updated. You are solely responsible for maintaining the
confidentiality of Your account credentials, and You are fully responsible
for all activities that occur under Your account. You must notify our
customer service team by emailing help@boostworks.co.uk immediately of any
unauthorised use of Your account.
b. BW reserves the right to close Your account if You are deemed, at Our sole
discretion, to be attempting to defraud, deceive or any misuse of the
Services or in any other unacceptable manner. Your account will also be
closed if You leave Your employer or association or affinity sponsoring the
scheme, or You are in breach of these terms and conditions. Once the closure
process is complete, You will no longer be able to access Your Account or
the other benefits associated with the Services and any monetary balance in
Your Account would be deemed to be forfeited.
c. We take Our responsibility for looking after the security of Your Account
and Our Service very seriously. Occasionally We need to carry out a "Know
Your Customer" or "KYC" check. This check forms part of Our standard fraud
and anti-money laundering prevention processes. We will temporarily close
Your Account and send You an email which requires You to send us proof of
Your identity to checkin@boostworks.co.uk so that We can validate Your
identity. Upon validating Your identity, We will re-open Your Account.
FORMATION OF CONTRACT
a. For the avoidance of doubt, when purchasing from BW, we will consider a
contract to have been made upon receipt of an order from You once we have
established the availability of the goods and the price. If there is any
discrepancy from the information shown on the Platform You will be
informed. If there is no discrepancy and payment has been taken the
contract will be formed. You will be informed by e-mail that payment has
been taken.
b. Should an inaccuracy of the information on the Platform be discovered
following receipt of Your order, You will be informed and You may decide
whether to cancel or confirm the order. Once Your order has been processed
Your contract will be binding provided when paying using points that Your
Points balance is found to be correct prior to delivery. If the Points
balance is incorrect the order will be void. If You have insufficient funds
in your Account Balance to pay for the value of the order, We will request
the order to be paid by debit card. Only personal UK registered debit cards
may be used on the Scheme.
c. Some products and services You may have access to by using the Platform have
conditions that apply in addition to these conditions: When purchasing from
our Retailer partners additional conditions may be displayed within the
appropriate Retailer's web page and You should read those carefully before
You agree to use the product/service in question. If there are any
inconsistencies between these Terms and the Retailer's product/service
conditions, the Retailer's product/service conditions will prevail in
relation to the products and services provided by the Retailer. You may be
required to register with the Retailer to enable You to access the
Retailer's Platform and to obtain the manufacturers warranties.
DESCRIPTION OF GOODS
a. Some of the products we sell are of a technical nature and it is not
practical to publish detailed specifications of all the products. All
images, descriptive matter, specifications, and advertising on our site are
for the sole purpose of giving an approximate description of the goods. Full
detailed specifications are available from the manufacturer's brochures or
their Platforms. You should examine the specifications carefully to satisfy
Yourself that You are purchasing what You require.
ACCURACY OF PRODUCT INFORMATION
a. All product specifications, images and other information published on our
Platform have either been made accessible by suppliers, manufacturers,
publications, publicists, or been gathered from public domain sources. Our
intention is that all information on the Platform should be as accurate and
up to date as possible. However, BW cannot guarantee the reliability, or the
accuracy of the information contained within its pages. Should an inaccuracy
be discovered prior to contracting, if possible, You will be informed, and
You may decide whether to cancel or confirm the order. We may monitor or
record calls between You and BW's support team to confirm that Your
instructions have been carried out correctly and to help improve the quality
of service. If You decide to buy any of these products or services, You do
so at Your own risk and as a result of Your own choice. We are not a party
to any dealings You have with Third Parties - these are Your direct
responsibility.
PAYMENT AND PRICE
a. The total price payable for the goods will be stipulated at the time You
place Your order. We are entitled to adjust the price to take account of any
increase in our supplier's prices, or the imposition of any taxes or duties,
or if due to an error or omission the price published for the goods is
wrong, prior to contracting. If there is any reason to change the price for
the goods ordered, You will be informed prior to contracting so that You
either cancel or confirm the order.
b. All prices on our Platform are inclusive, where applicable, of VAT but
exclusive of delivery charges and or special delivery charges which will be
payable as indicated at the time of placing Your order.
c. When purchasing using rewards You may purchase goods and services to the
value of Your Account Balance. Should the goods exceed the value of Your
Account Balance You may, if Your reward programme administrator allows, pay
the balance of the price using Your personal debit card which is registered
to You in the UK. If You are using Your debit card to pay the balance on an
order You must provide BW with Your exact billing address and telephone
number, that is, the address and phone number Your debit card issuing bank
has on file for You. Incorrect information will cause a delay in processing
or cancellation of Your order. Your order will only be processed, and goods
despatched (subject to availability) once authorisation of Your debit card
has been properly received and processed.
ORDERING ITEMS
a. If Your basket only contains discount items and You opt to pay for the items
using a debit card, You will save a percentage of the value – as stated on
the Platform – which will be credited to Your Account Balance. The amount
You are due to save will display in the basket and will be credited to Your
Balance as soon as the transaction is successful.
b. If Your basket contains a combination of reward and discount items, and You
choose to use a debit or credit card to pay for the order, You will save a
percentage of the value of the discount item(s). You will not save any money
from the reward item(s) as discounts are not offered for these items.
c. Items paid for in part or full using Your Balance do not qualify for a
saving or discount. If Your basket contains a combination of reward and
discount items, and You choose to use all or part of Your Balance to pay for
the order, You will not save anything on the discount item. If You choose to
follow this payment method, Your Balance will not be credited with a saving
of any kind.
LIMITATION OF LIABILITY
a. The Platform, the Services and the subject matter contained on the Platform
pages ("Content") are provided on an "as is" basis.
b. We cannot guarantee and make no representation or warranty that the
Platform, the Services and the Content will meet Your requirements or will
be uninterrupted, timely, secure, or error-free, that defects will be
corrected, that the Platform, including without limitation any downloads
from it, or the server that makes it available, are free of viruses or bugs
and will not cause interruptions to Your computer systems or that the
Content will be accurate, complete or reliable. The use of the same is at
Your own risk. If You become aware of any inaccuracies or errors in the
Content, please notify Us by contacting help@boostworks.co.uk. You should
verify any Content obtained from this Platform before acting upon it. All
other warranties, terms, and conditions, whether express or implied,
statutory or otherwise relating to the Platform, the Services and the
Content or sites accessed through this Platform are excluded to the extent
permitted by law.
c. Notwithstanding any other provisions of these Terms, We do not exclude or
limit Our liability for death or personal injury caused by Our negligence or
for fraud or in respect of any other liability which cannot be excluded or
restricted by law. Except in relation to liability for death, personal
injury, fraud, or fraudulent misrepresentation Our total liability to You
arising out of or in connection with these Terms and Your use of or
inability to use the Platform, the Services or the Content (whether in
contract, tort (including negligence), breach of statutory duty or
otherwise) shall not exceed one thousand pounds (£1,000).
d. To the extent permitted by law, and subject to liability for death, personal
injury, fraud or fraudulent misrepresentation We do not accept
responsibility or liability (whether in contract, tort (including
negligence), breach of statutory duty or otherwise) arising out of Your use
of or inability to use the Platform, the Services or the Content for: (i)
any loss of profit; or (ii) loss of data; or (iii) loss of goodwill; or (iv)
loss of business opportunities ; or (v) loss of anticipated savings or
benefits ; or (vi) business interruption ; (vii) or for any type of
indirect, special or consequential loss, even if that loss or damage was
reasonably foreseeable or We were aware of the possibility of that loss or
damage arising.
e. We may provide links to other Platforms or resources operated by other
organisations, including but not limited to the Services and Content ("Third
Party Platform(s)"). Using a link means that You will leave Our Platform and
link to another Third Party's Platform. These links are provided solely as a
convenience to You and not as an endorsement by Us of the content on such
Third Party Platforms. We make no representations or warranties regarding
the correctness, accuracy, performance or quality of any content, software
or service found at any Third Party Platform. The products and services
offered on such Platforms, if any, will be subject to the terms and
conditions referred to on such Third Party Platforms. You acknowledge that
We will not be party to any transaction, contract or any other arrangement
with a Third Party Platform that You may enter into through or as a result
of use of the Platform or the Services and that We shall have no liability
to You in respect of any such transaction, whether arising in contract,
tort, under statute or otherwise. You undertake that You will not involve Us
in any dispute between Yourselves and such third party.
f. Except for deliberate, fraudulent or negligent acts or omissions including
any act resulting in death, personal injury, fraud or fraudulent
misrepresentation, BW specifically excludes all and any losses, liabilities,
claims, damages, expenses or costs over and above Your Account Balance value
arising in connection with Your use of or inability to use the Platform. Any
unauthorised access to or alterations of information provided on the
Platform; Your use of any third party Platforms (including without
limitation those that may be connected by hyperlink to this site); any
arrangements entered into with any third party in connection with any
information provided by or in connection with the Platform; the inaccuracy
or incompleteness of any information supplied through the Platform.
DISCOUNTS
RELOADABLE GIFT CARDS
a. You may order Reloadable Retailer Gift Cards via our Platform. Once You
receive the cards You will need to activate each one by registering them
online on our Platform and, in some instances, You will also need to
register with the retail partner whose card You have ordered. This will be
indicated on the Reloadable Gift Card wallet and email You receive. On
loading funds onto a Reloadable Gift Card, the price that You will pay will
be as advertised on the Platform. Any Discount amounts and fees may be
changed from time-to-time at our discretion and without notice.
b. For new card orders, we will send You the Reloadable Gift Card You have
chosen and You will need to activate following receipt. We will only
initiate funds loaded onto activated cards, and we will do so as soon as
possible and normally within 24 hours from activation. For all subsequent
loads onto Reloadable Cards, we will endeavour to load money soon after Your
order is processed, and normally within 24 hours. The time taken for the
load to be spendable on the card will vary by retailer with some being
immediate and others taking up to 4 working days. We reserve the right,
however, to cancel and/or delay the processing of any Order if we suspect or
believe that there is suspicious or irregular activity taking place on Your
Account.
c. Please note Reloadable Gift Card orders are non-refundable.
INSTANT VOUCHERS
a. Some vouchers available through the Platform are delivered in digital or
electronic format and known as “Instant Vouchers”. If You order an Instant
Voucher, this will be delivered to You by email to the email address You
have registered on the Platform. Instant Vouchers (except for discounted
cinema tickets) will also be placed in Your Digital Wallet and Messages area
on the Platform where they can be retrieved at any time. We will endeavour
to send Your Orders soon after Your order is processed, and normally within
24 hours. We reserve the right, however, to cancel and/or delay the
processing of any Order if we suspect or believe that there is suspicious or
irregular activity taking place on Your Account.
b. Please note Instant Voucher orders are non-refundable.
ONLINE PURCHASING
a. You can order products online direct with BW or third party Retailers linked
through Our Platform. You will be offered either Cashback, a discount or a
special price offered on the Retailer Platform. If You choose to purchase
through a Retailer which is offering Cashback, You will be able to see the
transaction through the Account Balance feature on Our Platform as set out
in the process below in the Cashback section.
YOUR CASHBACK
a. Where orders are placed with third party Retailers offering Cashback, the
service tracks Your payment and relies on third party systems used by the
Retailer over which We have no control. The Cashback value should appear in
Your Balance once we have received the Cashback from the retailer. This will
normally be within 30 working days but can take up to 3 months to be
allocated back to You. BW accepts no liability for failure in the tracking
process on third party systems. Cashback may be affected by certain settings
or software products installed on a computer which prevent the Retailer from
tracking Your actions or the Retailer refusing to pay Cashback. If a
technical failure on the part of the Retailer, or an incompatibility with
the settings on a computer, prevents the Retailer from tracking the
qualifying action or for some other reason we do not receive the Cashback,
then We reserve the right not to allocate Cashback to your Balance.
b. We provide features on the Platform for You to check that Your Cashback will
be correctly tracked and added to Your Balance, and it is Your
responsibility to ensure that You check Your Balance regularly.
c. If You report to BW within 45 days of a qualifying action taking place that
the action has not been reported by the Retailer, then BW will contact the
Retailer on Your behalf to try and recover the funds. In no circumstances
should You contact the Retailer directly to try and obtain missing Cashback
payments. BW may choose to make a goodwill payment in some circumstances,
but this is absolutely at BW's sole discretion.
d. All Cashback payments are subject to BW receiving payment from the Retailer.
Cashback in Your Balance has a nominal cash value of £0.00001 for every
£1.00 of Cashback.
e. Unless expressly stated, Cashback payments into Your Balance are only
available on purchases completed online. No Cashback will be paid on phone
or post orders. Orders placed online that are later completed or revised by
phone are also not eligible for Cashback. In these circumstances You are
advised to cancel the order and place a new order online.
f. If You return an item or cancel a subscription before Your obligations with
the Retailer are complete, then no Cashback will be awarded, and Cashback
already credited to Your Balance will be removed. If You receive a Cashback
payment that You are not eligible to receive, You must inform Us by
contacting our support team at help@boostworks.co.uk at the earliest
opportunity so that the transaction can be corrected.
g. Cashback is only available from Retailers’ Platforms that are visited
directly via a hypertext link from the Platform. If You follow a hypertext
link to one Retailer, then from that Retailer follow a hypertext link to
another Retailer listed on our Cashback supplier site, without visiting the
second Retailer directly from that Platform, Cashback will not be tracked or
awarded.
h. Cashback amounts are published for guidance purposes only. We reserve the
right to change or withdraw Cashback rates at any time and without notice.
Amendments will be posted to the Platform as soon as possible. Current rates
are displayed on the Platform and are available by contacting our support
team. It is Your responsibility to check current rates before making a
purchase. We reserve the right to cancel or amend any Cashback that, at Our
sole discretion, is deemed by us to have been awarded in error.
i. BW will not be liable for incorrectly published Cashback amounts, nor will
We be liable for any payment to You resulting from an incorrectly published
Cashback amount.
j. In the event of a technical, administrative, or other error that results in
the Balance in Your account exceeding the correct value, then You must
inform Us at the earliest opportunity. The status codes of Cashback payments
in Your Balance are for guidance only and represent BW's then current
understanding of the status of the payment.
k. You can only redeem Your Cashback once the accrued Balance exceeds £10.00
and only on items advertised on our Platform. The price You will pay will be
the face value of the item[s] as advertised on the Platform and You will not
be entitled to any discounts and/or Cashback on such purchases.
l. Cashback in Your Balance - which is the value in your Balance that has been
accrued from using Retailer offers - can be transferred out to a bank
account of your choice once the accrued Balance exceeds £10.00.
m. Any Cashback credited to Your Balance has a validity period of 12 months
from the date of issue. After 12 months, any unspent Cashback in Your
Balance will expire and be removed from Your Balance as it expires on a
First in First Out (FIFO) basis.
n. If Your account remains “Inactive” - meaning You have not accessed Your
account using Your credentials or been passed through from another service
(single sign on) and/or Your Balance has remained dormant for period of 12
months - Your account will be closed and the money in Your Balance will
expire and will be deemed to be forfeited.
o. You are not permitted to spend funds gained from Cashback payments that You
know You are not eligible to receive. Knowingly spending ineligible funds
constitutes fraud. BW reserves the right to take legal and/or other remedies
to recover these amounts.
PAPER VOUCHERS
a. Paper Vouchers ("Vouchers") means any physical retail gift vouchers
purchased on the Platform. For all physical Voucher orders, You may be asked
at the Checkout if You wish to cover the loss of the vouchers in transit by
using special (insured) delivery, if You do not take this option and Your
Vouchers are lost in the post, You will not get a refund or be reissued with
replacement vouchers. All postage and processing costs will be clearly
stated at the Checkout.
b. You may return a complete order for Vouchers up to 14 working days from the
despatch of Your order. It is Your responsibility to pay the postage on all
returns except where Vouchers have been sent in error. We do not accept
responsibility for returns lost in transit. We strongly recommend all
returns are be sent by tracked or recorded delivery mail. Before returning
Your Vouchers please contact Our support team at help@boostworks.co.uk to
get a Returns Authorisation Number (“RAN”). Returns cannot be accepted
unless they have been previously approved.
c. Voucher refunds will be credited on receipt of the returned and unredeemed
Vouchers using the same payment method that was used to purchase the
Vouchers.
d. After a period of 14 working days, We do not offer a returns service for
Vouchers that are no longer required so please ensure that You only order
the amount and type of Vouchers that You need.
e. Outside of the 14 working day period after receiving Your Vouchers, We are
unable to accept returns or issue refunds for any reason including where a
retailer has stopped accepting a particular Vouchers or ceased trading since
the purchase was made. You should only order Vouchers that You intend to
spend soon after receiving them.
f. If You do not receive Your Vouchers, please ensure You contact our support
team within 21 days of Your order so that We can investigate any lost or
misplaced Vouchers. We cannot guarantee a re-issue or refund of Your
Vouchers outside of this 21-day period.
g. Voucher availability and postage rates are subject to change at any time and
without notice. Our support team can provide current information on Vouchers
and available rates. All orders are subject to fraud prevention and security
checks. We take all reasonable care to ensure there are no errors, but we
reserve the right to refuse an order where an error has occurred or for any
other reason.
h. BW endeavour to ensure the correct despatch of Vouchers. BW cannot accept
responsibility for any loss, liability, claim, damage, expense or cost
whether as a consequence of negligence or otherwise arising in connection
with an order placed with the Vouchers provider.
i. In the event of a failure to deliver Vouchers in time for You to make the
intended use of them or to benefit from a planned purchase, Our liability is
limited to providing a refund in full for the Vouchers if they are returned
to us in accordance with these Terms.
j. The issuer of the Vouchers will account for tax under the face value voucher
provisions in Schedule 10A VAT Act 1994.
LOCAL DISCOUNTS
a. Your service may include a Local Discount Card. This card can be used to
provide a discount or value-added offer when used at participating merchants
across the UK. The service provides a feature which allows You to see what
merchants in Your local physical location will accept the Local Discount
Card and the offers available. Whilst BW make every effort to ensure the
Local Discount offers remain available, from time-to-time offers may change
and merchants withdraw from the Local Discount service. In the event of
non-acceptance of the Local Discount Card at the merchant please contact our
support team at help@boostworks.co.uk and provide the name of the merchant,
the offer advertised and the time of the transaction. BW will investigate
and provide a response to You in a timely manner.
PAPERLESS DIRECT DEBIT
a. The service provides You the opportunity to set up regular payments to
ensure that Your Reloadable Gift Cards are loaded so that You can benefit
from the savings offered at the Retailers that You use regularly through
setting up a regular Direct Debit Instruction. You can set up the paperless
Direct Debit through BW by completing the forms on the system. You can alter
the amount and choice of Reloadable Gift Cards that You load. There are
certain situations where You may be required to send in a paper copy, where
the account is in joint names, or You are not the account holder. You are at
liberty to cancel the Direct Debit by notification to Your bank or building
society. If You provide any information about another person, You should
ensure that You have their consent to do so. This Direct Debit Instruction
complies with the latest Direct Debit rules and guidelines published by
Pay.uk and will be updated to ensure it complies to any changes in those
regulations including the Direct Debit Guarantee for each account
holder. Reloadable Gift Cards will only be credited once we have received
cleared funds from Your Bank under the terms of the Direct Debit
Instruction.
FUEL CARD
a. Through the Platform You may be offered the option to purchase a Fuel Card
for an annual fee - “Card Issuing Fee”. On receipt of Your application,
completion of the Direct debit instruction and payment of the Card Issuing
Fee, You will be sent a Fuel Card in the post. Once activated, the Fuel Card
can be used to purchase fuel at participating fuel stations across the UK
under the terms which will be sent to You with the Fuel Card. You will be
asked to provide Your bank details when ordering the card to enable BW to
set up a paperless Direct Debit from Your bank account to collect the
charges incurred by You for the fuel purchased.
b. The charges relating to the service includes the Card Issuing Fee and
transactional cost incurred by BW. The fuel card service offers a
geo-location map, which provides You detailed information on which fuel
station will accept the Fuel Card. Each week You will be emailed a “Fixed
Fee” for Petrol or Diesel which will be the price at which You will be able
to purchase Fuel for the next 7-day period using the Fuel Card. The charges
relating to fuel purchased will be calculated based on the number of litres
of fuel You purchased at the weekly Fixed Fee and not the advertised pump
price at the location where the fuel was purchased. The charges that You
have incurred will be collected by Direct Debit weekly for the previous
week’s fuel purchased and the process repeats every 7 days.
c. If You have misplaced Your Fuel Card or it has been lost or stolen, You must
inform our support team immediately at help@boostworks.co.uk. Your Fuel Card
will then be cancelled and will not be able to be used.
d. If You report to us that Your Fuel Card has been misplaced or stolen, BW
will not accept any responsibility for Charges incurred on Your Fuel Card
before the date and time BW has confirmed that the Fuel Card has been
cancelled, subject to any accrued fuel purchased that is not recorded at the
time of suspension.
e. If BW are unable to collect payment from the Direct Debit for fuel that You
have purchased using the Fuel Card, Our support team will then contact You
to take an alternative form of payment. BW reserve the right to cancel any
Fuel Card because of a missed payment indefinitely. If agreed with Your
employer and You, You are unable to pay for Your fuel by means of a Direct
Debit or an alternative payment method, then You agree that BW will instruct
Your employer to make a net deduction from Your next salary payment to the
value of the outstanding payment.
f. If You use Your Fuel Card to pay for premium Petrol or Diesel fuel, a
surcharge may apply.
g. The maximum value of fuel You can purchase using Your Fuel Card per month is
£500.
h. The payment reference on Your bank statement for Your Fuel Card Direct Debit
will display as "PSL re Boostworks People Engagement Limited".
RECOGNITION
REWARD POINTS
a. Points awarded to You by Your Scheme Provider and that contribute to Your
Account Balance will become void and Your Account will be closed once Your
Scheme Provider ceases to have arrangements in place with BW or upon the
withdrawal of the Scheme by Your Scheme Provider or, if the Scheme is
provided through Your employment with the Scheme Provider, You cease to be
employed by the Scheme Provider unless otherwise agreed with both Your
employer and with BW. Any Points in Your Account will be automatically
forfeited if Your Account is closed.
b. Points that have been redeemed cannot be used again. If a transaction in
which Points are redeemed is cancelled, reversed or not completed, BW will
reverse the deduction of Points associated with such transaction.
c. Points are valid for a period of 24 months from the date Your Balance is
credited. Points not redeemed within this period will be deemed to be
forfeited and will be removed from Your account on a First in First Out
(FIFO) basis.
d. On termination of the Scheme, any Points remaining in Your Balance will be
deemed to be forfeited.
e. If an Account is inactive - meaning You have not logged in for a period of
12 months and there is no activity on Your account - the Account will be
closed, and any Points in Your Balance will be deemed to be forfeited.
f. BW will correct your Account Balance if it is shown - to Your Scheme
Provider’s reasonable satisfaction - to be wrong but, unless there are clear
records showing this, Your Scheme Provider’s decision is final.
g. Points can only be held and redeemed as set out in these Terms. Any other
use, or attempt to do so, is a serious breach of these Terms. Any use not in
accordance with these Terms will be invalid and cannot be redeemed for
rewards. A reward programme member can redeem Points from their own Balance
only. Points from more than one Account cannot be combined to redeem for the
same Reward. Points have no cash value.
h. If You think an unauthorised person has become aware of Your password or
Account number, please notify BW immediately using the contact information
at the end of these terms and conditions. BW cannot be responsible for any
unauthorised use of Points.
i. Your Scheme Provider may, following notification to You, request BW to
immediately suspend or terminate Your participation in the reward programme,
and/or close any relevant Account, if there is a breach of these Terms by
You, if You are abusive or offensive to any member of BW's staff, if Your
reward programme administrator or BW reasonably believe that You have dealt
with Points in a manner not permitted by these Terms, or suspect fraud or
misconduct in relation to any Account in which case, the issue of rewards
may be refused or cancelled. You may close Your Account at any time by
notifying us using the contact information at the end of these terms and
conditions. If an Account is closed all rights to redeem Points from that
Account are lost.
j. Use of any Account and information transmitted under it are intended solely
for the use of the member for whom it was created. If information is
received in error, please notify BW immediately using the contact
information at the end of these terms and conditions. The information must
not be used for any purpose.
k. You undertake to co-operate fully with BW and Your Scheme Provider in any
investigation that either or both may wish to carry out in relation to Your
Account or Your use of the Platform.
l. You may only purchase items on the Platform as part of Your reward programme
that You are legally authorised to do so.
m. Where Points are redeemed for vouchers, gift cards, digital gift cards or e
codes (gift cards) carrying a specified cash value, the gift card may have
an expiry date specified on it and will be subject to any other terms and
conditions stated on the gift card or otherwise publicised on the supplier’s
Platform.
n. Only original gift cards will be accepted by our suppliers. Damaged, defaced
or photocopied gift cards will not be accepted. Once Your Points have been
redeemed for gift cards they cannot be exchanged back into Points, refunded
or returned.
o. Each order for goods or services received by BW is an offer by You to
purchase such goods or services subject to these terms and conditions
together with those provided by the manufacturer or service provider and
subject to BW checking the available Points in Your Balance.
p. Some manufacturers or service provider terms and conditions may preclude You
from taking up or impose restrictions on Your reward. Please check with the
service provider or BW for any such restrictions before ordering.
q. If You order an item from the reward catalogue and want to cancel it, You
have 14 working days to request a cancellation.
r. If You have received an item and want to return it, please contact us within
14 working days. Please note, refund and returns policies are subject to
individual retailers.
RESPONSIBILITY FOR GOODS ORDERED
a. We will only deliver goods to the address detailed on the order and goods
will not be left, in some instances, without a signature. You will be
responsible for goods that You order when we have delivered them, and they
have been signed for (where required).
TYPOGRAPHICAL ERRORS
a. BW will try to ensure that the information that it provides on the Platform
is accurate and up-to date. In the event a product is listed at an incorrect
price due to typographical error or error in pricing information from our
suppliers, taxes or duty changes, we shall have the right to refuse or
cancel any orders listed at the incorrect price, prior to contracting. The
information provided on the Platform from Retailers are the views expressed
direct from those Retailers and not the views of BW and BW does not
necessarily endorse those views. You are responsible for evaluating all
available information and for any decisions that You make as a result. To
the extent permissible by law BW excludes all liability for any illegality
arising from or error, omission or inaccuracy in such material and BW takes
no responsibility for such material.
COMMERCIAL USE
a. BW provides You with the information and Services on the Platform for Your
own use. You are not entitled to use or distribute the information on the
Platform site for any purpose other than for Your own personal use in
transacting with Retailers. Use of any content of the Platform for any other
purpose, including any commercial purpose whatsoever, is contrary to these
Terms and expressly forbidden. You must not display the contents of the
Platform in a frame surrounded by other media or adverts that BW has not
originated or approved.
CHANGES
a. BW may modify the Services from time to time for any reason and without
notice including the right to terminate all or part of the Services with or
without notice without incurring any liability to You.
PAYMENT METHODS
a. We accept UK registered debit cards including Visa, MasterCard and Switch
for products supplied by BW. On the order You must provide us with Your
exact billing address and telephone number - the address and phone number
Your bank has on file for You. Incorrect information will cause a delay in
processing Your order. Your order will only be processed once authorisation
of Your debit card has been received.
b. If you choose not to pay using a UK registered debit card, BW will
automatically use your available Points Balance to fund the transaction. The
value used will be automatically deducted from your Balance, at the point of
confirming the transaction.
c. If you have insufficient Points Balance to fund the transaction you are
attempting, BW will then automatically use available Cashback funds to fund
any remaining value.
AVAILABILITY OF GOODS
a. All products and Services supplied by BW are subject to availability and may
be withdrawn at any time. If we do not supply the goods for any reason, we
will not charge You for these and we will refund any money already paid for
them within 30 working days. If an item is out of stock, You will contacted
and asked if You would to like cancel the order or accept the estimated
delivery date.
DELIVERY CHARGES
a. For BW supplied products only all prices on our Platform are exclusive of
delivery charges which will be added to the price of the products at our
checkout if relevant. Delivery prices quoted are for most UK Mainland
addresses. Northern Ireland (BT), Isle of Man (IM), Scottish Highlands and
Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and
the Shetland Isles (HS, ZE) may incur additional charges (email us for a
quotation) and may also experience delivery delays. We will provide a
quotation of delivery charges for these locations upon request.
DELIVERY TIMES
a. Whilst we make every endeavour to deliver Your goods (including card loads)
in a timely manner please allow for up to 14 working days to receive Your
order. We will endeavour to deliver goods in a timely manner however
sometimes delay in delivery of goods is outside our control. Any dates we
specify for the delivery of the goods are approximate only and we shall not
be liable for any losses, costs, damages, charges, or expenses caused by any
delay for delivery of the goods.
TIME LIMITATION FOR NOTIFICATION OF CLAIMS - BW SUPPLIED PRODUCTS ONLY
a. Damage in transit: If goods arrive in a damaged condition, You must make a
note on the carrier's delivery consignment note and it will be Your
responsibility to inform us within 14 working days from delivery.
b. Shortages: It is Your responsibility to sign for the correct number of
packages as shown on the carrier's delivery consignment note. Any shortages
must be noted on the consignment note and it will be Your responsibility to
notify us within 14 working days from delivery.
c. Incorrect Goods: It is Your responsibility to notify us of any incorrect
goods supplied within 14 working days from delivery.
d. Non-Deliveries: We will not accept liability for any goods lost in transit.
e. Faulty Goods: If goods are delivered and are found to be faulty, please
contact our support team at help@boostworks.co.uk. If goods which You return
as faulty are found to be in full working order, these will be returned to
You and an administration fee of 15% of the price of the goods along with
the cost of carriage back to You will be charged to You.
PRODUCT GUARANTEES
a. All products supplied directly by BW are covered by the terms and conditions
of the Manufacturer's Guarantee for a period of 12 months. This guarantee
specifically excludes faults caused by accident, neglect, and misuse. This
does not affect any statutory rights that You may have.
INTELLECTUAL PROPERTY RIGHTS
a. The names, images and logos identifying BW, its subcontractors or Retailers
and their products and Services are subject to commercial business rights
called copyright, design rights, patents and trademarks owned by the
respective parties. These rights mean that the party who owns them can
insist that they are treated in certain ways to protect their ownership of
those rights. Nothing contained in these Terms shall be construed as
conferring by implication, estoppel, and usage or otherwise any license or
right to use any trademark, patent, design right or copyright of BW, its
subcontractors, or Retailers. Unless otherwise specified the copyright in
the contents of all the pages in this web site are owned or licensed to BW.
INFORMATION SECURITY
a. BW employ up to date electronic and physical security to try to ensure that
Your data is kept secure in accordance with the current data protection
legislation. Whilst we use commercially reasonable efforts to check for the
most commonly found viruses, worm, and or trojan horses, or other newly
created viruses we are not in a position to confirm that this Platform and
any links to it will be free from such viruses and cannot accept any
liability in this regard due to the fast-changing nature of such threats. We
therefore recommend that You carry out Your own virus checks, particularly
before opening any link or using the site.
b. We have no access to credit or other financial details that You give to
third party Retailers when making purchases. You should satisfy Yourself of
a Retailer's security and authenticity before entering Your credit card or
other financial details or passwords into any Platform, whether accessed via
the Services. If You are ever unsure of a Platform's authenticity or
security provision, You should not continue with Your transaction.
APPLICABLE LAW AND ENTIRE AGREEMENT
a. This Platform is controlled, operated and administered by BW from its
offices within the United Kingdom. BW makes no representation that materials
at this site are appropriate or available for use at other locations outside
of the United Kingdom and access to them from territories where their
contents are illegal is prohibited. Your use of the Services and these Terms
shall be subject only to the laws of England and Wales which shall
exclusively govern the interpretation, application and effect of all the
above permissions, exclusions, licenses and conditions of use. These Terms
constitute the entire agreement between You and BW relating to the subject
matters herein.
RETURNS AND REFUNDS
a. Our returns and refunds policy is outlined separately on the Platform.
Please review the policy carefully to understand Your rights and obligations
regarding returns and refunds.
b. In accordance with the Consumer Contracts Regulations 2013, if You are a
customer based in the United Kingdom, You have the right to cancel Your
order within 14 days from the day You receive the products. To exercise this
right, You must inform us in writing of Your decision to cancel the order.
Returned products must be in their original condition.
c. We reserve the right to refuse returns or refunds if the returned products
are damaged, used, or not in their original condition.
d. You will be responsible for the cost of returning the goods. Should BW
arrange for the collection of the goods You will be charged the cost of
collection. Should the goods returned not be in the condition in which they
were delivered to You, BW reserves the right to charge the cost of putting
the goods into a re-saleable condition, which may be up to the full price
charged. Any refund due will be paid within 60 days of the return date. Any
refund will be paid minus any charges for collection and the cost of
returning goods to a re-saleable condition.
NOTICES
a. Except as explicitly stated otherwise, any notices shall be given by post to
BW Attn: CEO/Legal Department, Boostworks People Engagement Limited, Victor
House, Wheatley Business Centre, Old London Road, Wheatley, Oxford, OX33 1XW
or email help@boostworks.co.uk.
b. Notice shall be deemed given 24 hours after email is sent and confirmation
received, unless the sending party is notified that the email address is
invalid. Alternatively, we may give You notice by email or certified mail,
postage prepaid and return receipt requested, to the address provided to BW.
In such case, notice shall be deemed given 3 days after the date of mailing.
OUR RIGHTS
a. Without limiting other remedies, we may limit Your activity, issue a
warning, temporarily suspend, indefinitely suspend or terminate Your
redemption of Points through us and refuse to provide our services to You
if: (a) You breach these terms and conditions or the documents they
incorporate by reference; (b) we are unable to verify or authenticate any
information You provide to us; or (c) we believe that Your actions may cause
financial loss or legal liability for anyone including You, our customers,
users or us.
b. Failure by us to enforce any of these terms and conditions will not affect
our right to enforce the rest of these terms and conditions.
RESOLUTION OF DISPUTES
a. In the event a dispute arises between You and BW, our goal is to provide You
with a neutral and cost-effective means of resolving the dispute quickly.
Accordingly, we strongly encourage You to first contact us directly to seek
a resolution.
CONTACT DETAILS
a. You can contact us using the following contact details:
Boostworks People Engagement Limited,
Victor House,
Wheatley Business Centre,
Old London Road,
Wheatley,
Oxford,
OX33 1XW
Tel: 01865 876696
help@boostworks.co.uk
Company Registered in the UK, Number 04516741. VAT Number 805 4597 19.
Registered address as above.
© 2023 Boostworks People Engagement Limited, Victor House, Wheatley Business
Centre, Old London Road, Wheatley, Oxford OX33 1XW. Registered number: 04516741.
Registered in England & Wales.
V1.10 December 2023
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PRIVACY POLICY
At Boostworks People Engagement Limited (Us, We, Our), we are committed to
protecting and respecting your privacy.
This Policy explains when and why we collect or receive personal information,
how we use it, the conditions under which We may disclose it to others and how
We keep it secure.
We may change this Policy from time to time so please check this page
occasionally to ensure that you’re happy with any changes. By using Our website,
you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and Our privacy practices should be sent by
email to customerops@boostworks.co.uk or by writing to Boostworks People
Engagement Limited, Victor House, Wheatley Business Centre, Old London Road,
Wheatley, Oxford OX33 1XW. Alternatively, you can telephone 01865 876696.
WHO ARE WE?
We are Boostworks People Engagement Limited, a leading provider of web based
portals (website, websites) providing discounts and reward and recognition
solutions for the benefit of Our customers members or employees. Boostworks
People Engagement Limited is a company (no. 4516741) registered in the UK. The
registered address is Victor House, Wheatley Business Centre, Old London Road,
Wheatley, Oxford OX33 1XW.
WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?
The personal information We collect from you or receive about you might include:
* your full name
* address
* email address
* age
* gender
* date of birth
* employee or membership number
* telephone number
* IP address
In addition, We will collect information regarding what pages you access on Our
website and when. If you make a payment online or purchase a product from Us,
your card information is not held by Us, it is collected by Our third-party
payment processors, who specialise in the secure online capture and processing
of credit/debit card transactions.
HOW IS YOUR INFORMATION USED?
We may use your information to:
* process orders that you have submitted
* to carry out Our obligations arising from any contracts entered into by you
and Us
* dealing with entries into a competition or prize draws
* seek your views or comments on the services We provide
* notify you of changes to Our services
* send you marketing communications to inform you about our services that we
obligated to deliver as part of any contracts entered by us and your employer
or membership organisation
* send you updates and information about your account
* notifications on service availability
CHANGES IN THE WAY WE USE YOUR INFORMATION
From time to time we may change the way we use your information. Where we
believe you may not reasonably expect such a change we will notify you and will
allow a period of at least 30 days for you to raise any objections before the
change is made. However, please note that in some cases, if you do not agree to
such changes it may not be possible for us to continue to operate your account
and/or provide certain products and services to you.
WHO HAS ACCESS TO YOUR INFORMATION?
We will only use and share your information where it is necessary for us to
lawfully carry out our business activities. Your information may be shared with
and processed by Our suppliers to process and fulfil orders placed by you. We
want to ensure that you fully understand how your information may be used.
* We will not sell or rent your information to third parties.
* We will not share your information with third parties for marketing purposes.
* We may pass your information to our suppliers for the purposes of fulfilling
orders you place on Our website or services you have requested that are not
provided by Us. However, We only disclose personal information that is
necessary to deliver the service to you or for the fulfilment of an order
placed by you. We also have a contract in place that requires Our suppliers
to keep your information secure and not to use it for their own direct
marketing purposes.
* Where We are required to do so by law, for example, by a court order or for
the purposes of prevention of fraud or other crime.
* We work closely with various suppliers to bring you a range of quality and
reliable products and services through the use of links from Our website. If
you elect to use a link in from our website to a Third Party Supplier and you
enquire about or purchase one or more of their products, the relevant Third
Party Supplier will use the personal information you have provided them to
carry out their obligations arising from any contracts you have entered into
with them. In some cases, they will be acting as a data controller of your
information and therefore We advise you to read their Privacy Policy. We will
not supply any personal data to Third Party Suppliers you access by use of
links through Our website.
* We may transfer your personal information to a third party as part of a sale
of some or all of our business and assets to any third party or as part of
any business restructuring or reorganisation, or if We're under a duty to
disclose or share your personal data in order to comply with any legal
obligation or to enforce or apply Our terms of use published on Our websites.
However, We will take steps with the aim of ensuring that your privacy rights
continue to be protected.
YOUR CHOICES
You have a choice about whether or not you wish to receive information from Us.
If you do not want to receive promotional emails from Us then you can deselect
your choices by ticking the relevant boxes situated on the form you complete
when We collect information from you. You may update this consent at any time in
your Account Settings on the website and deselecting or selecting the consent
tick box.
We will only contact you for marketing purposes by email, phone or text message
where We are obligated to as part of any contracts entered by Us and your
employer or membership organisation or unless you have given your prior consent.
We will not contact you for marketing purposes by post if you have indicated
that you do not wish to be contacted. You can unsubscribe from email marketing
or change your marketing preferences either online on the websites or at any
time by contacting Us by emailing customerops@boostworks.co.uk or by writing to
Boostworks People Engagement Limited, Victor House, Wheatley Business Centre,
Old London Road, Wheatley, Oxford OX33 1XW or by calling Us by telephone on
01865 876696.
HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION
The accuracy of your information is important to Us. You can manage and update
some of your personal information on the website by clicking on your account
details. For other personal data We may hold about you this can be updated by
contacting Us by email at customerops@boostworks.co.ukk or by writing to
Boostworks People Engagement Limited, Victor House, Wheatley Business Centre,
Old London Road, Wheatley, Oxford OX33 1XW or by telephone on 01865 876696.
You have the right to ask for a copy of the information We hold about you at any
time and at no cost.
SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR
INFORMATION
When you give Us or we receive personal information about you, We take all take
steps to ensure that once received that it's treated securely. Any information
held by Us or used by Us is encrypted in transit and at rest. When you are on a
secure page, a lock icon will appear on the page you are viewing.
Where We have given (or where you have chosen) a password which enables you to
access certain parts of Our websites, you are responsible for keeping this
password confidential. We ask you not to share your password with anyone.
PROFILING
We may analyse your personal information to create a profile of your interests
and preferences so that We can contact you with information relevant to you. We
may also use your personal information to detect and reduce fraud and credit
risk.
USE OF 'COOKIES' AND GOOGLE ANALYTICS
Like many other websites, the Boostworks People Engagement Limited websites uses
cookies. 'Cookies' are small pieces of information sent by an Us to your
computer and stored on your hard drive to allow Our website to recognise you
when you visit.
They collect statistical data about your browsing actions and patterns on Our
websites but they do not identify you as an individual. This helps Us to improve
Our website and deliver a better more personalised service.
Also, We use cookies to identify you when using our online link cashback feature
and if cookies are not enabled on your computer or device We will be unable to
pay you cashback on your transaction with the linked supplier. We use Google
Analytics to record and monitor your usage of the website however, this is
undertaken anonymously and cannot be traced back to you. It is possible to
switch off cookies by setting your browser preferences. Turning cookies of will
result in a loss of functionality when using our website.
THE TABLE BELOW EXPLAINS THE COOKIES WE USE AND WHY.
Cookie/App Code Name Purpose Served by (domain name) Max Lifespan
AspNet.ApplicationCookie Session tracking advantage.peoplevalue.co.uk 24 hrs
AspNet.SessionId Session tracking advantage.peoplevalue.co.uk 24 hrs
HOW DO I CHANGE MY COOKIE SETTINGS?
Most web browsers allow some control of most cookies through the browser
settings. To find out more about cookies, including how to see what cookies have
been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
* Google Chrome
* Microsoft Edge
* Mozilla Firefox
* Microsoft Internet Explorer
* Opera
* Apple Safari
To find information relating to other browsers, visit the browser developer's
website.
To opt out of being tracked by Google Analytics across all websites, visit
tools.google.com/dlpage/gaoptout.
LINKS TO OTHER WEBSITES
Our website may contain links to other web services sites run by other
organisations. This privacy policy applies only to Our website‚ so We encourage
you to read the privacy statements on the other web services sites you visit
from Our website. We cannot be responsible for the privacy policies and
practices of other sites even if you access them using links from Our website.
In addition, if you linked to Our website from a third-party site, We cannot be
responsible for the privacy policies and practices of the owners and operators
of that third party site and recommend that you check the policy of that third
party site.
18 OR UNDER
We are concerned to protect the privacy of persons aged 18 or under. If you are
aged 18 or under‚ you are not permitted to use Our websites and must not provide
personal information to Us.
TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE
As part of the services offered to you through Our websites, the information
which you provide to Us will not be transferred by Us to countries outside the
European Union (“EU”).
If you use Our services while you are outside the EU, your information will
still not be transferred outside the EU to provide you with our services.
YOUR RIGHTS
We want to make sure you are aware of your rights in relation to the personal
information We process about you. If you wish to exercise any of these rights,
if you have any queries about how We use your personal information that are not
answered here, or if you wish to complain please contact Us at Boostworks People
Engagement Limited, Victor House, Wheatley Business Centre, Old London Road,
Wheatley, Oxford OX33 1XW. Alternatively, you can telephone 01865 876696 or
email help@boostworks.co.uk.
Please note that in some cases, if you do not agree to the way We process your
information, it may not be possible for Us to continue to operate your account
and/or provide certain products and services to you.
* Access – You have a right to get access to the personal information We hold
about you.
* Rectification – You have a right to rectification of inaccurate personal
information and to update incomplete personal information.
* Erasure – You have a right to request that We delete your personal
information.
* Restriction – You have a right to request Us to restrict the processing of
your personal information.
* Portability – You have a right to data portability.
* Objection – You have a right to object to the processing of your personal
information.
* Marketing – You have a right to object to direct marketing (See Your choices)
* Withdraw consent – You have a right to withdraw your consent (See Your
choices)
* Lodge complaints – You have a right to lodge a complaint with the regulator.
HOW LONG DO WE KEEP YOUR INFORMATION?
By providing you with products or services, We create records that contain your
information, such as customer order records. Records can be held on a variety of
media (physical or electronic) and formats. We manage our records to help Us to
serve Our customers well (for example for operational reasons, such as dealing
with any queries relating to your account or order) and to comply with legal and
regulatory requirements. Records help Us demonstrate that We are meeting our
responsibilities and to keep as evidence of Our business activities. Retention
periods for records are determined based on the type of record, the nature of
the activity, product or service purchased. We normally keep customer account
and order records for up to six years after you cease to use Our website.
Retention periods may be changed from time to time based on business or legal
and regulatory requirements.
RIGHT TO ERASURE
You are entitled to request us to erase any personal data we hold about you
under Article 17 of the UK General Data Protection Regulation.
We will action your request within one month of our receipt of your request.
Please note that a 'Right to erasure' will delete your account and personal data
where you will no longer have access to the scheme or its benefits.
REVIEW OF THIS POLICY
We keep this Policy under regular review. This Policy was last updated in
November 2019 (Ver 1.05)
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ACCESSIBILITY
We continually work to make this site as accessible as possible to be used by
everybody. If you have any questions relating to accessibility please contact
our Customer Services Team.
Lines are open Monday to Friday 8:30am – 5:30pm excluding Bank Holidays.
We may monitor and/or record calls for security, quality or training purposes.
The cost of calls may vary so please check with your provider for exact charges.
USABILITY
To make the site as usable as we can, we have introduced a number of features
that will make it easier for you to find your way around:
* Breadcrumb trails - Always know where in the structure of the website the
page you are looking at is located.
* Consistent presentation - The site is built from a number of templates,
offering consistency as you use the site.
ACCESSIBILITY
In order to ensure the information presented to the public is accessible, we try
to make sure of the following:
* All content images used in this site include descriptive ALT attributes.
Purely decorative graphics include null ALT attributes.
* Tables are used purely for presenting data, not for formatting content. Where
they are used, Captions and Column Headers are included.
* Wherever possible we will provide documents in an HTML format for viewing
online with web browsers or using assistive technologies such as screen
readers.
VISUAL DESIGN
This site uses cascading style sheets for visual layout. This offers benefits in
terms of accessibility, although the differing manner in which web browsers
interpret style sheets may lead to some minor formatting errors. If your browser
or browsing device does not support stylesheets at all, the content of each page
should still readable.
This site uses only relative font sizes, which means you are able to alter the
font sizes to suit your preference (for example, Internet Explorer users can
alter their text size by going to the Text menu).
WEB BROWSERS
This website was developed and tested satisfactorily using the latest, stable
releases of all major browsers and platforms.
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MOBILE DEVICES
Chrome Firefox Safari Android Browser & WebView Android Supported Supported —
v6.0+ iOS Supported Supported Supported —
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DESKTOP BROWSERS
Chrome Firefox Microsoft Edge Opera Safari Mac Supported Supported Supported
Supported Supported Windows Supported Supported Supported Supported —
STANDARDS
We strive to meet, and where possible exceed, the Priority 2 (WAI AA) standards
guidelines set out under the W3C Web Accessibility Initiative.
REFERENCES
W3 accessibility guidelines - which explains the reasons behind each guideline.
W3 accessibility techniques - which explains how to implement each guideline.
W3 accessibility checklist - a busy developer's guide to accessibility.
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