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YOUR PRIVACY

Welcome to ngrok! We’re glad you’re here and want you to know that we respect
your privacy and your right to control how we collect, use, and share your
personal data. Listed below are the purposes for which we process your
data–please indicate whether you consent to such processing. For more
information on our privacy practices, including legal bases and our use of
tracking technologies like cookies, please read our Privacy Policy.



PURPOSES

Reject AllAccept All
AnalyticsLegal Basis: Consent - Opt In


Collection and analysis of personal data to further our business goals; for
example, analysis of behavior of website visitors, creation of target lists for
marketing and sales, and measurement of advertising performance.

LEGAL BASIS

Data subject has affirmatively and unambiguously consented to the processing for
one or more specific purposes

Cookies
Behavioral AdvertisingLegal Basis: Consent - Opt In


Creation and activation of advertisements based on a profile informed by the
collection and analysis of behavioral and personal characteristics; we may set
cookies or other trackers for this purpose.

LEGAL BASIS

Data subject has affirmatively and unambiguously consented to the processing for
one or more specific purposes

Cookies
Essential ServicesLegal Basis: Legitimate Interest - Non-Objectable


Collection and processing of personal data to enable functionality that is
essential to providing our services, including security activities, debugging,
authentication, and fraud prevention, as well as contacting you with information
related to products/services you have used or purchased; we may set essential
cookies or other trackers for these purposes.

LEGAL BASIS

Necessary for the purposes of the legitimate interests pursued by the controller
or by a third party, except where such interests are overridden by the interests
or fundamental rights and freedoms of the data subject

Cookies
FunctionalLegal Basis: Consent - Opt In


LEGAL BASIS

Data subject has affirmatively and unambiguously consented to the processing for
one or more specific purposes

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ERR_NGROK_3200


MESSAGE

Tunnel HOSTNAME not found


ADDITIONAL INFORMATION

This error occurs when there is no active tunnel using the hostname you are
trying to reach. There can be multiple reasons why a tunnel that you expect to
be running is showing a 3200 error.

If you are the ngrok Administrator for this account, please verify that the
ngrok Agent is running and that the subdomain/hostname is correct.

If you are not the ngrok Administrator and are a visitor to the ngrok URL, you
may need to contact the endpoint owner through other means. ngrok is unable to
assist with end user content as all content is neither hosted or maintained by
ngrok. ngrok is unable to provide user details per the ngrok privacy policy.


THE MOST COMMON CAUSES OF THIS ERROR ARE:

 * Agent Not Running The ngrok Agent is no longer running, or you forgot to
   start the Agent. Verify that the Agent is running and showing the expected
   "Forwarding" address.
 * Session Timed Out or Stopped The Agent session has timed out or stopped.
   Restart the ngrok Agent to restart the Agent and tunnel sessions.
 * Endpoint Domain or Hostname Change The endpoint domain or hostname has
   changed. If you are on the Free plan or have not set the --domain flag to set
   the domain on the tunnel, please be aware that the forwarding address will
   change each time the Agent and session are restarted. If you previously
   obtained a forwarding URL from an agent session but have since closed that
   session or closed the client window, the URL will change when a new Agent
   session starts.
 * Typo in Endpoint Address You have made a typo in the endpoint address you
   have entered in the browser. Verify that the tunnel hostname is correct.
   Incorrectly entering the address (a typo) in a browser address bar can also
   result in this error.
 * Network Issues A network issue exists between the device the Agent is running
   on and ngrok. Your ngrok agent might have trouble reaching the ngrok service.
   Try running the ngrok diagnose command to check for connectivity issues.
 * Incorrect Scheme You are attempting to run --url http://... on your agent
   using a domain that only supports https. All of the .app and .dev domains are
   HSTS or "HTTP Strict Transport Security" domains. Paid plan accounts are able
   to start http scheme tunnels on the ngrok.io domain, which is not HSTS
   enforced.

If you are the Administrator for this ngrok account, and none of these steps
work for you or you have additional questions, drop us a note
at support@ngrok.com.

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Last updated on Nov 11, 2024 by Jen Kagan

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