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Press Release

Operations>Delivery & Takeout Solutions


C3 ANNOUNCES PARTNERSHIP WITH REVOLUTIONARY ROBOT DELIVERY SERVICE, COCO

Partnership fulfills deliveries up to 30% faster than car-based delivery
services with zero emissions and more reliability

Oct 28, 2021

Save

C3 (Creating Culinary Communities), the fastest growing global food tech
platform founded by Sam Nazarian, today announces a partnership with Coco, a
revolutionary robot delivery service that brings food to consumers faster and
more sustainably. Coco's now deliver C3 virtual restaurant brands to addresses
within two miles of the company's digital kitchens on Broadway and Main Street
in Santa Monica, The Grove in West Hollywood, and in Los Feliz. Based on the
partnership's preliminary success, expansion is planned for additional Los
Angeles neighborhoods and several major U.S. cities.

C3 and Coco are revolutionizing the restaurant industry with the following
advancements:


 * Streamlined Kitchen Operations – Coco streamlines kitchen operations by
   removing courier-related headaches for the merchant and eliminating wait
   times - the food is loaded into the Coco the minute it's ready. This paired
   with the immediate availability of Coco robots at the merchant, lowers pickup
   time by an average of 10 minutes, or 30%. 
 * Reduced Costs – C3 and Coco provide a more affordable delivery option for
   both consumers and restaurants. C3's proprietary new GO by Citizens app
   eliminates hidden delivery fees for customers. Coco robots reduce the high
   commissions charged to restaurants by traditional delivery services by up to
   50 percent.
 * Faster delivery times – Coco delivers 30% faster than driver-based services.
 * Consistency: Coco robots are largely unaffected by traffic patterns
   throughout the day, which allows them to arrive on-time with 97% accuracy. 
 * Better Quality Food – Food delivered by C3 and Coco arrives fresher. C3's
   custom-made takeaway packaging is designed to preserve the quality of food,
   such as keeping French fries crisp and burgers warm. With no courier
   handling, Coco robots keep food safe and protected against contamination.
 * Improved Sustainability – Coco robots are fully electric and contribute no
   carbon emissions to the atmosphere. C3 menu items are packaged in custom
   carbon-neutral takeaway boxes made from recycled materials. Orders delivered
   by Coco and C3 reduce the number of car-based deliveries on the road,
   ultimately mitigating a source of pollution and traffic. Coco robots Los
   Angeles launch alone results in a reduction of CO2 by 100K+ lbs per week. 
 * Customer Experience: The above benefits combined with a charming and cute
   robot encounter create a high quality experience for C3 customers!

"C3 is taking a digital-first approach to expand into new markets faster than
any of our delivery-focused competitors. As an industry leader with a rapidly
growing food empire, we are responsible for making sure our growth is
sustainable for the environment and the consumer," said Sam Nazarian, Founder
and CEO of C3. "We


are proud to support a fellow disrupter that has created a tech-advanced
delivery solution and we hope other restauranteurs follow our lead."



In less than two years, C3 opened 250 digital brand kitchens across the US,
launched 40 brands, sold 1.3 million meals, employed over 1,200 people, and
unveiled GO by Citizens – the industry's first alternative to third-party
delivery platforms. The average order on the app is 78 percent higher than any
other client on C3 partner Lunchbox's hosting platform, showcasing the strength
of the proprietary technology. The company's expansion pipeline includes well
over 1,000 locations in new and existing markets.



"We're thankful C3 is as invested in sustainable delivery solutions as we are.
We believe there is no reason to have a three-thousand-pound car deliver burgers
over short distances," said Zach Rash, co-founder and CEO of Coco. "With the
support of C3 and their continual expansion, we have an enormous opportunity to
create a better experience for hundreds of thousands of merchants and their
customers."




Looking to expand its tech-driven, exciting culinary solutions to international
markets, C3 just partnered with Kitopi, the world's leading managed cloud
kitchen platform, to bring C³'s digital culinary platform and restaurant brands
to the United Arab Emirates. Other massive international partnerships underway
include the establishment of C3 outposts in Saudi Arabia and the United Kingdom.
Additional plans for expansion are centered on C3-operated Citizens food halls:
Openings include a 40,000 square-foot space at Brookfield's Manhattan West
in New York City next month, the takeover and relaunch of a culinary center at
Brightline's Miami Central this fall, a new 24,000 square-foot Citizens location
in Atlanta to open in 2022, and subsequent locations in Seattle and California.
Lucrative partnerships with Graduate Hotels, Kenect and TriArtisan will further
propel the company's growth and provide more opportunities for leveraging unique
delivery options.

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