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FCA Compliance & the New Consumer Duty - Live at Your Desk - Learn Live


FCA COMPLIANCE & THE NEW CONSUMER DUTY - LIVE AT YOUR DESK

Learn Live

Type
Speaker
CPD Hours Level Learn Live
Robert Bell
2 Update

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'Thank you very much, very informative.'



COURSE OUTLINE

Introduction

The FCA’s ongoing work in relation to culture has culminated in the creation of
the ‘Consumer Duty’, a step change in the way firms treat customers.

The new duty brings with it a new enforceable set of standards and sets higher
expectations for the standard of care that firms provide to consumers. For many
firms, this would require a significant shift in culture and behaviour, where
they consistently focus on consumer outcomes, and put customers in a position
where they can act and make decisions in their interests.

With the risks of getting it wrong higher than ever and rules becoming ever more
complex, it is essential you ensure you are taking the correct steps to become
compliant.

This virtual classroom session will give clarity where there is ambiguity, after
which you will be able to fully understand the upcoming changes. It is
appropriate for those working for an FCA regulated firm based in the UK,
including Scotland and Northern Ireland.

The session contains a case study based on a credit lender however the content
in the session is transferable to all financial services firms.

What You Will Learn

This live and interactive session will cover the following:

 * Why the FCA are bringing in the duty
 * A summary of the Consumer Duty
 * How to comply with the Consumer Principle
 * Explanation of the cross-cutting rules
 * Four outcomes: required reviews
 * Monitoring and governance

Recording of live sessions: Soon after the Learn Live session has taken place
you will be able to go back and access the recording - should you wish to
revisit the material discussed.


BOOK NOW


ADDED TO BASKET

Learn Live | 16.05.2023

N/A | 9:00am - 11:00am

--------------------------------------------------------------------------------

FCA Compliance & the New Consumer Duty - Live at Your Desk

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May
16
2023
 
9:00am - 11:00am



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Prices (ex VAT)
Smart
Plan
£121.50
Season
Ticket
£135
Standard
£270

Group bookings
Discounts are available for multiple places. If you have 5 or more people
interested in participating in this virtual learning session please email us at
group@mblseminars.com for more information.


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