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MAIN NAVIGATION
* Product & Services
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* TrustRadius Best of 2023 Award
Powering over 3,400 of the world’s top brands
Get started
* Divider
* Links
* Column 1
* Usertesting
* Platform overview
* Audience solutions
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* Mobile testing
* Template gallery
* Column 2
* Userzoom
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* Plans
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* Strategy & consulting
* Full service research
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* Forrester: UserTesting delivers a 665% ROI over three years
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* Adobe Photoshop
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easy for us at Adobe"
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* View all customer stories
* Featured stories
* Amazon
* Burberry
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* EssilorLuxottica
* Column 2
* For Our Customers
* Customer Knowledge Base
* Customer login
* UserTesting CommUnity
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* Company
* Featured Card
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* Divider
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* About us
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* Newsroom
* Partners
* Executive team
* Initiatives
* Charitable giving
* Education partner program
* OneWorld
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* Featured Card
* 2023 Experience Research Industry Report
How are experience research teams keeping pace?
Get the report
* Divider
* Links
* Digital Resources
* All resources
* Webinars
* Podcast
* Blog
* Guides
* Glossary
* Topics
* Industry reports
* Events
* Virtual & in-person events
* THiS 2023
* Industry insight series
* Human insight User Group
* Product Releases
* July 2023
* Previous releases
TOGGLE
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For customers and prospects
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For participants and side hustles
UTILITY
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* UNDERSTAND WHAT IT'S LIKE TO BE YOUR CUSTOMER
Hear what your audience is saying and see what they mean so you can create
better experiences.
Get started Contact sales
* FORRESTER NAMES USERTESTING A LEADER IN EXPERIENCE RESEARCH IN 2023
Learn more about the value of Experience Research Platforms (XRPs) and why
UserTesting is named an industry leader with the highest possible scores
across 20 criteria.
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* CUSTOMERS RATE USERTESTING #1
Discover how teams across UX, Design, Product, and Marketing are creating
exceptional experiences (and eliminating bad ones) with human insight.
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* JOIN US AT THIS 2024
Join us in Austin for The Human Insight Summit (THiS), UserTesting’s annual
customer conference October 28-30, 2024.
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TRUSTED BY LEADING BRANDS
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REMOVE THE GUESSWORK AND CREATE BETTER EXPERIENCES
REMOVE THE GUESSWORK AND CREATE BETTER EXPERIENCES
TARGET DIVERSE AUDIENCES
Quickly find and reach your target audiences from any of our purpose-built or
partner networks.
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SEE EXPERIENCES FIRSTHAND
See and hear real people share their perspectives as they interact with your
brand, products, apps, and prototypes.
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VALIDATE FINDINGS WITH CONFIDENCE
Discover insights with machine-learning powered dashboards and visualizations.
Validate learnings with higher sample-size studies.
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MEASURE AND BENCHMARK PERFORMANCE
Benchmark your experiences over time and vs. your competitors. Identify areas
for opportunity and measure impact over time.
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WE LOVE OUR CUSTOMERS
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POWERING OVER 3,400 OF THE WORLD’S TOP BRANDS
4.5/5
4.2/5
4.1/5
* "To help our customers launch the most compelling digital experiences, we
partner with UserTesting to bring human insight into our design process,
empowering us with a higher degree of confidence."
Jaime Vasquez
Principal Experience Architect & Digital Strategist
Adobe Consulting
* "Our CEO, Satya Nadella, tells us often that the source of innovation comes
from having a deep sense of empathy. And it's true, empathy makes us better
innovators. Today, Microsoft is stronger than ever. UserTesting helps our
entire company get feedback from our customers at every single point in the
journey."
Tom Lorusso
Xbox Principal User Research Manager
Microsoft
* “In the race for high quality human insights, nobody beats UserTesting. We
recruit target users and complete our tests in hours, not weeks. It's our
insight engine -- the power unit behind our momentum -- and a key reason why
our remote design sprints are seen as so successful by our business leaders.”
Sam Howard
Senior UX Researcher
DAZN
Teams Company size Industries Capabilities
* Solution
FOR DIGITAL PRODUCT TEAMS
The UserTesting Platform allows digital product teams to validate concepts,
get customer feedback, and discover needs to help improve digital experiences
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FOR UX TEAMS
Drive alignment across teams with human insight, backed by a proven framework
for adoption, momentum, and success.
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FOR PRODUCT AND DESIGN TEAMS
Collect feedback on any experience, analyze results, and share findings while
saving time and reducing the cost of rework.
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FOR MARKETING TEAMS
Drive growth with critical insights from real customers about your brand,
products, advertising, promotions, and more.
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FOR EXECUTIVES
Comprehensive solution to integrate quality customer feedback and real human
insight across the organization. Backed by a proven framework for adoption,
momentum, and success.
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FOR STARTUPS
Capture rich, video-based feedback to make decisions with confidence, ensure
product-market fit, and accelerate innovation and growth.
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FOR SMALL BUSINESSES
Drive growth and innovation through fast, remote customer feedback that
anyone on the team can access to create customer-centric products and
experiences.
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FOR MID-MARKET
Quickly capture rich, video-based feedback to increase speed-to-market, adapt
to changing customer needs, and grow into world-class brands.
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FOR ENTERPRISE
Quickly capture rich, video-based feedback from customers, prospects,
employees, and more to innovate and build exceptional brand experiences.
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AUTOMOTIVE
Get customers where they need to go with exceptional automotive experiences
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CONSUMER TECHNOLOGY
Keep up with the rising demand for exceptional technology experiences
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ECOMMERCE
Create frictionless online shopping experiences by optimizing your ecommerce
experiences and boosting conversions with human insight
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FINANCIAL SERVICES
Innovate and optimize experiences to drive trust and customer loyalty
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FOR GAMING & GAMBLING
Up the ante with winning gaming and gambling experiences
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FOR HEALTHCARE
Understand and empathize with patients to improve healthcare experiences and
drive loyalty
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FOR MEDIA AND ENTERTAINMENT
UserTesting platform gives media & entertainment companies insights to
improve CX. Usability testing helps improve your user's journey and
experience. Learn more
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FOR TRAVEL AND HOSPITALITY
Exceed traveler expectations for health, safety, and personalized, memorable
experiences
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* Platform
AI INSIGHT SUMMARY
Uncover powerful new insights more efficiently by leveraging AI.
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INTEGRATIONS AND PLUGINS
See how UserTesting helps you do more with your existing tools and solutions
to further optimize your customer experience.
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* Solution
MOBILE APPLICATION TESTING
Mobile application testing
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* Template
TEMPLATES
UserTesting Template Gallery
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CUSTOMER EMPATHY FOR EVERY EXPERIENCE
Whether you're focused on UI, UX, UX Design, CX, or something else altogether,
check out these resources to learn more about keeping your customer at the
center of the experiences you create.
UI VS. UX
Understand the differences between UI and UX and how human insight can help with
both.
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UX DESIGN FOR EVERY EXPERIENCE
No matter how you define UX design, keeping your customer at the center is what
experts agree matters most.
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TESTING CX
Customer-centricity is an ever-evolving goal. Learn why testing a holistic view
of your experiences is the best way to ensure great CX.
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RESOURCES
Platform
AI INSIGHT SUMMARY
Learn More
Guide
THE COMPLETE GUIDE TO USER TESTING WEBSITES, APPS, AND PROTOTYPES
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Industry Report
2023 EXPERIENCE INDUSTRY REPORT
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Podcast
THE INSIGHTS UNLOCKED PODCAST
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Platform
JULY 2023 PRODUCT RELEASE
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REAL HUMAN INSIGHT, DELIVERED REAL FAST
Watch real people engage with your products, apps, or services, and easily get a
vivid, first-person understanding of any experience.
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Human understanding. Human experiences.
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