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Text Content

Log in
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Contact us Log in Request demo


PATIENT PAYMENTS


A SMARTER APPROACH TO PAYMENTS—FOR BOTH PROVIDERS AND PATIENTS

One out of four patients defer treatment because of the cost of care.1 At the
same time, 20-30% of a provider’s revenues are the responsibility of their
patients, making it more important than ever to deliver simple, convenient
options to understand, plan and pay for care.

Waystar’s Patient Payments solution makes the patient financial journey simple
and transparent thanks to:

 * Personalized, omni-channel communications
 * Streamlined collections
 * Automated reconciliation

See how smarter tech can help you realize more revenue, reduce costs and foster
higher patient satisfaction.



Find out how

 1. Gallup.  More Americans Delaying Medical Treatment Due to Cost.  Lydia
    Saad.  December 9, 2019.  Accessed at
    https://news.gallup.com/poll/269138/americans-delaying-medical-treatment-due-cost.aspx


THE WAYSTAR DIFFERENCE


ONE PLATFORM. ONE SEAMLESS SOLUTION.


35%

Increase patient collections by an average of 35%


60-80%

Supports a 60-80% self-service pay rate


33%

API payments continue to grow at rate of 33%+ annually

Simplify patient payments with a single integrated platform. From pre- to
post-service, every payment channel is centralized and easily accessible, with
automated posting and to-the-penny reconciliation.

No matter how many locations you have or how complicated your system, our
holistic approach to the patient financial experience helps you seamlessly
increase collections, efficiency and satisfaction. The Waystar platform offers:

 * Purpose-built infrastructure to power all patient payments + communications
 * Easy-to-use technology to deliver an intuitive payment experience
 * Personalized engagement + affordable payment options to empower fiscal
   decisions
 * Easy, reliable integration with your existing systems
 * Automatic reconciliation, every day and to the penny




HAPPY PATIENTS. MORE PAYMENTS.

Waystar’s Patient Payments solution transforms data from millions of
transactions into improved financial outcomes, consistently identifying ways to
strengthen patient engagement and payment rates.

Benefits you and your patients can expect immediately:

 * A single, simplified monthly statement per household
 * Effective, propensity-driven communications via email, text + paper
 * Modern, easy-to-use tools which result in fast, reliable payments
 * Automated posting + reconciliation for improved efficiencies
 * Dedicated client success team to surface actionable insights + drive
   continuous improvement

Talk to an expert

> “ After implementing Waystar, payments have increased substantially,
> PatientWallet adoption has doubled and our Net Promoter Score among patients
> rose to +60, which is incredible. ”
> 
> Cole Elmer, VP Revenue Management, BJC Healthcare


CREATE A PATIENT FINANCIAL EXPERIENCE THAT WORKS FOR EVERYONE

Patient Payments is just one in a full suite of solutions that can empower your
team to collect fuller reimbursement while boosting patient loyalty. Explore the
solutions below to find out how you—and your patients—can get even more out of
Waystar.


COMPLEMENTARY SOLUTIONS

Price Transparency   |   Advanced Propensity to Pay   |   Patient Estimation 
 |  Agency Manager   |   Charity Screening


ACCOLADES




PATIENT PAYMENTS RESOURCES


GET GREATER INSIGHT INTO PATIENT PAYMENTS




The realities of patient payments

Read white paper


A larger portion of providers’ revenue is coming directly from patients

Read white paper



SPEAK TO A PATIENT PAYMENT EXPERT

We’d love to talk to you about your challenges and opportunities surrounding
patient payments. Fill out the form below and we’ll be in touch shortly.



*Email:
*Organization name:
*First name:
*Last name:
*Job title:
*Phone:
*Organization type:Select...Ambulatory Surgery CenterBilling ServiceEmergency
Medical ServicesFederally Qualified Health CenterHealth SystemHome Health
AgencyHospiceHospitalImaging CenterLaboratoryPhysician GroupSkilled Nursing
FacilityUrgent Care CenterOther
*State:Select...AKALARAZCACOCTDEFLGAHIIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNVNYOHOKORPARISCSDTNTXUTVAVTWAWIWVWY










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