success.n-able.com
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13.110.30.14
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Submitted URL: http://success.n-able.com/
Effective URL: https://success.n-able.com/
Submission: On February 17 via manual from GB — Scanned from GB
Effective URL: https://success.n-able.com/
Submission: On February 17 via manual from GB — Scanned from GB
Form analysis 12 forms found in the DOM
Name: j_id0:j_id6:j_id7:j_id9:j_id10:j_id11 — POST /
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A4J.AJAX.Submit('j_id0:j_id6:j_id7:j_id9:j_id10:j_id11', null, {
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'actionUrl': '/',
'oncomplete': function(request, event, data) {
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'parameters': {
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}
})
};
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<script type="text/javascript">
var coveoRenewAccessTokenDeferred;
function coveoRenewAccessToken() {
coveoDoRenewAccessToken();
coveoRenewAccessTokenDeferred = Coveo.$.Deferred();
return coveoRenewAccessTokenDeferred;
}
function coveoDoneRenewingAccessToken() {
if (coveoRenewAccessTokenDeferred) {
coveoRenewAccessTokenDeferred.resolve(coveoGetCurrentAccessToken());
coveoRenewAccessTokenDeferred = undefined;
}
}
function coveoGetCurrentAccessToken() {
return Coveo.$("[id$='coveoAccessToken']").attr('value');
}
(function() {
// We must set the locale explicitly in case we provide no culture JS file
// for the Salesforce locale. This causes analytics to report the correct language.
String["locale"] = 'en'
// Sarissa is an object that is included by Salesforce when loading a page with IE.
// It's not working well, and no queries made to the coveo platform works.
// For that reason, we let the original XMLHttpRequest object that points to Sarissa and
// that Action Function needs, but redefine Coveo's usage with the
// original XMLHttpRequest contained in the Sarissa framework.
var xmlHttpRequest = XMLHttpRequest;
if (window['Sarissa'] && Sarissa.originalXMLHttpRequest) {
xmlHttpRequest = Sarissa.originalXMLHttpRequest;
// Temporary fix for IE11 that will allow the search-ui to always use the original XmlHttpRequest instead.
Coveo.EndpointCaller.prototype.getXmlHttpRequest = function() {
return new xmlHttpRequest();
}
}
if (Coveo.SearchEndpoint.endpoints["default"] === undefined) {
var searchEndpointConfig = {
restUri: "https://platform.cloud.coveo.com/rest/search",
accessToken: "eyJhbGciOiJIUzI1NiJ9.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.p8_FBIt7Vlxwa0B-utHqukv4MGZglccob8NVAS-mwtU",
renewAccessToken: coveoRenewAccessToken,
isGuestUser: true,
xmlHttpRequest: xmlHttpRequest
};
Coveo.SearchEndpoint.endpoints["default"] = new Coveo.SearchEndpoint(searchEndpointConfig);
}
Coveo.context = JSON.parse(
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)
})();
Coveo.$(function() {
Coveo.$('body').on('queryError', function(e, args) {
Coveo.$.get('/apex/coveov2__error?description=' + encodeURIComponent('REST Error: ' + args.error.message));
});
var accountNameAndIdJSON = "";
if (accountNameAndIdJSON != null && accountNameAndIdJSON != "") {
var accountNameAndId = JSON.parse(accountNameAndIdJSON);
if (accountNameAndId.accountName != undefined && accountNameAndId.accountId != undefined) {
Coveo.$('body').on('changeAnalyticsCustomData', function(e, args) {
args.metaObject.accountName = accountNameAndId.accountName;
args.metaObject.accountId = accountNameAndId.accountId;
})
}
}
});
</script>
<div id="j_id0:j_id6:j_id7:j_id9:j_id10:j_id11:j_id509"></div>
</form>Name: j_id0:j_id44:j_id45:j_id147 — POST /
<form id="j_id0:j_id44:j_id45:j_id147" name="j_id0:j_id44:j_id45:j_id147" method="post" action="/" class="form-inline hide" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="j_id0:j_id44:j_id45:j_id147" value="j_id0:j_id44:j_id45:j_id147">
<div class="form-group">
<input class="form-control" type="text">
</div>
<div class="form-group">
<select class="form-control coveo-search">
<option>All Products</option>
<option>N-able RMM</option>
<option>N-able N-central</option>
<option>Cove Data Protection</option>
<option>N-able Mail Assure</option>
<option>N-able Take Control</option>
<option>N-able MSP Manager</option>
<option>N-able Risk Intelligence</option>
<option>N-able Passportal</option>
</select>
</div>
<button class="btn primary-btn" type="submit"><img src="/resource/1544204560000/CustomerSuccess_SearchIcon">
</button>
<div id="j_id0:j_id44:j_id45:j_id147:j_id510"></div>
</form>Name: j_id0:j_id44:j_id45:j_id155 — POST /
<form id="j_id0:j_id44:j_id45:j_id155" name="j_id0:j_id44:j_id45:j_id155" method="post" action="/" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="j_id0:j_id44:j_id45:j_id155" value="j_id0:j_id44:j_id45:j_id155">
<div>
<div class="row support-modal r-to-b-xs-gray-borders">
<div class="col-sm-4 pad15 bpad30">
<h3 class="bmar30 logo tmar15">Live Chat</h3>
<div class="bmar30">
<i class="fa-5x"><svg class="center-block svg" viewBox="0 0 58 49" xmlns="http://www.w3.org/2000/svg">
<g class="currentLayer">
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</svg></i>
</div>
<a class="btn btn-nav" href="/account/login/">
Login to Chat
</a><span id="j_id0:j_id44:j_id45:j_id155:j_id164" style="display: none;"></span>
</div>
<div class="col-sm-4 pad15 bpad30">
<h3 class="bmar30 logo tmar15">Submit A Case</h3>
<div class="bmar30">
<i class="far fa-keyboard fa-5x"></i>
</div>
<a class="btn btn-nav" href="/account/login/">
Login to Submit
</a><span id="j_id0:j_id44:j_id45:j_id155:j_id171" style="display: none;"></span>
</div>
<div class="col-sm-4 pad15 bpad30 b-gray-border-xs">
<h3 class="bmar30 logo tmar15">Call Us</h3>
<div class="bmar30">
<i class="fas fa-mobile-alt fa-5x"></i>
</div>
<b class="line-height-40"><span id="j_id0:j_id44:j_id45:j_id155:j_id176">
<div class="ghost-gray-bg pad15">
<p class="font-14"><b>Americas</b><br><span style="font-weight:normal;">1-855-679-0817</span></p>
<p class="font-14"><b>EMEA</b><br><span style="font-weight:normal;">+44 (0) 1382 309040</span></p>
<p class="font-14 mar0"><b>APAC</b><br><span style="font-weight:normal;">+61 (0)2 8412 4905</span></p>
</div></span>
</b>
</div>
</div>
<div class="bpad30 pad15 text-center">
<h3 class="bmar30 logo tmar15">Partner Success Manager</h3>
<div class="bmar30">
<i class="fa-5x"><svg aria-hidden="true" class="center-block fa-address-card svg" data-icon="address-card" data-prefix="far" focusable="false" role="img" viewBox="0 0 576 512" xmlns="http://www.w3.org/2000/svg">
<path d="M528 32H48C21.5 32 0 53.5 0 80v352c0 26.5 21.5 48 48 48h480c26.5 0 48-21.5 48-48V80c0-26.5-21.5-48-48-48zm0 400H48V80h480v352zM208 256c35.3 0 64-28.7 64-64s-28.7-64-64-64-64 28.7-64 64 28.7 64 64 64zm-89.6 128h179.2c12.4 0 22.4-8.6 22.4-19.2v-19.2c0-31.8-30.1-57.6-67.2-57.6-10.8 0-18.7 8-44.8 8-26.9 0-33.4-8-44.8-8-37.1 0-67.2 25.8-67.2 57.6v19.2c0 10.6 10 19.2 22.4 19.2zM360 320h112c4.4 0 8-3.6 8-8v-16c0-4.4-3.6-8-8-8H360c-4.4 0-8 3.6-8 8v16c0 4.4 3.6 8 8 8zm0-64h112c4.4 0 8-3.6 8-8v-16c0-4.4-3.6-8-8-8H360c-4.4 0-8 3.6-8 8v16c0 4.4 3.6 8 8 8zm0-64h112c4.4 0 8-3.6 8-8v-16c0-4.4-3.6-8-8-8H360c-4.4 0-8 3.6-8 8v16c0 4.4 3.6 8 8 8z" fill="currentColor"></path>
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</div>
<a class="btn btn-nav" href="/new-case-home/manager/">View Info</a>
</div>
</div>
<div id="j_id0:j_id44:j_id45:j_id155:j_id511"></div>
</form>Name: j_id0:j_id44:j_id45:j_id216 — POST https://success.n-able.com/customersuccess_public_homepage?refURL=http%3A%2F%2Fsuccess.n-able.com%2F
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<input type="hidden" name="j_id0:j_id44:j_id45:j_id216" value="j_id0:j_id44:j_id45:j_id216">
<h4 class="tmar0 bmar15">Sign Up Now</h4>
<div class="sw-form-group-container authentication-group">
<div class="sw-form-group"><input type="text" name="j_id0:j_id44:j_id45:j_id216:j_id218" class="form-control" required="required">
<label>First Name</label>
</div>
<div class="sw-form-group"><input type="text" name="j_id0:j_id44:j_id45:j_id216:j_id220" class="form-control" required="required">
<label>Last Name</label>
</div>
<div class="sw-form-group"><input type="text" name="j_id0:j_id44:j_id45:j_id216:j_id222" class="form-control" required="required">
<label>Company</label>
</div>
<div class="sw-form-group">
<script>
if (!window.sfdcPage) {
window.sfdcPage = new ApexDetailPage();
}
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<div class="requiredInput">
<div class="requiredBlock"></div><input class="form-control" id="j_id0:j_id44:j_id45:j_id216:j_id224" maxlength="128" name="j_id0:j_id44:j_id45:j_id216:j_id224" required="required" size="20" type="email">
</div>
<label>Email Address</label>
</div>
<div class="sw-form-group"><input type="text" name="j_id0:j_id44:j_id45:j_id216:j_id226" class="form-control" required="required">
<label>Primary Phone</label>
</div>
<div class="sw-form-group">
<div class="select-wrapper"><select id="j_id0:j_id44:j_id45:j_id216:country-val" name="j_id0:j_id44:j_id45:j_id216:country-val" class="form-control select-required" size="1" required="">
<option value="">-None-</option>
<option value="Afghanistan">Afghanistan</option>
<option value="Aland Islands">Aland Islands</option>
<option value="Albania">Albania</option>
<option value="Algeria">Algeria</option>
<option value="American Samoa">American Samoa</option>
<option value="Andorra">Andorra</option>
<option value="Angola">Angola</option>
<option value="Anguilla">Anguilla</option>
<option value="Antarctica">Antarctica</option>
<option value="Antigua and Barbuda">Antigua and Barbuda</option>
<option value="Argentina">Argentina</option>
<option value="Armenia">Armenia</option>
<option value="Aruba">Aruba</option>
<option value="Australia">Australia</option>
<option value="Austria">Austria</option>
<option value="Azerbaijan">Azerbaijan</option>
<option value="Bahamas">Bahamas</option>
<option value="Bahrain">Bahrain</option>
<option value="Bangladesh">Bangladesh</option>
<option value="Barbados">Barbados</option>
<option value="Belarus">Belarus</option>
<option value="Belgium">Belgium</option>
<option value="Belize">Belize</option>
<option value="Benin">Benin</option>
<option value="Bermuda">Bermuda</option>
<option value="Bhutan">Bhutan</option>
<option value="Bolivia">Bolivia</option>
<option value="Bonaire, Saint Eustatius and Saba">Bonaire, Saint Eustatius and Saba</option>
<option value="Bosnia and Herzegovina">Bosnia and Herzegovina</option>
<option value="Botswana">Botswana</option>
<option value="Bouvet Island">Bouvet Island</option>
<option value="Brazil">Brazil</option>
<option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
<option value="Brunei Darussalam">Brunei Darussalam</option>
<option value="Bulgaria">Bulgaria</option>
<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Channel Islands">Channel Islands</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Christmas Island">Christmas Island</option>
<option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
<option value="Colombia">Colombia</option>
<option value="Comoros">Comoros</option>
<option value="Congo">Congo</option>
<option value="Congo, the Democratic Republic of the">Congo, the Democratic Republic of the</option>
<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Cote d'Ivoire">Cote d'Ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Curacao">Curacao</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guam">Guam</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey">Guernsey</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
<option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
<option value="Iran">Iran</option>
<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Isle of Man">Isle of Man</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
<option value="Korea, Republic of">Korea, Republic of</option>
<option value="Kosovo">Kosovo</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libyan Arab Jamahiriya">Libyan Arab Jamahiriya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macao">Macao</option>
<option value="Macedonia, the former Yugoslav Republic of">Macedonia, the former Yugoslav Republic of</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mayotte">Mayotte</option>
<option value="Mexico">Mexico</option>
<option value="Micronesia, Federated States of">Micronesia, Federated States of</option>
<option value="Moldova, Republic of">Moldova, Republic of</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Montserrat">Montserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="Netherlands Antilles">Netherlands Antilles</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="Northern Mariana Islands">Northern Mariana Islands</option>
<option value="Norway">Norway</option>
<option value="Oman">Oman</option>
<option value="Pakistan">Pakistan</option>
<option value="Palau">Palau</option>
<option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Puerto Rico">Puerto Rico</option>
<option value="Qatar">Qatar</option>
<option value="Reunion">Reunion</option>
<option value="Romania">Romania</option>
<option value="Russian Federation">Russian Federation</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Barthelemy">Saint Barthelemy</option>
<option value="Saint Helena">Saint Helena</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Martin (French part)">Saint Martin (French part)</option>
<option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Sint Maarten">Sint Maarten</option>
<option value="Slovakia">Slovakia</option>
<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
<option value="South Africa">South Africa</option>
<option value="South Georgia and the South Sandwich Islands">South Georgia and the South Sandwich Islands</option>
<option value="South Sudan">South Sudan</option>
<option value="Spain">Spain</option>
<option value="Sri Lanka">Sri Lanka</option>
<option value="Sudan">Sudan</option>
<option value="Suriname">Suriname</option>
<option value="Svalbard and Jan Mayen">Svalbard and Jan Mayen</option>
<option value="Swaziland">Swaziland</option>
<option value="Sweden">Sweden</option>
<option value="Switzerland">Switzerland</option>
<option value="Syrian Arab Republic">Syrian Arab Republic</option>
<option value="Taiwan">Taiwan</option>
<option value="Tajikistan">Tajikistan</option>
<option value="Tanzania, United Republic of">Tanzania, United Republic of</option>
<option value="Thailand">Thailand</option>
<option value="Timor-Leste">Timor-Leste</option>
<option value="Togo">Togo</option>
<option value="Tokelau">Tokelau</option>
<option value="Tonga">Tonga</option>
<option value="Trinidad and Tobago">Trinidad and Tobago</option>
<option value="Tunisia">Tunisia</option>
<option value="Turkey">Turkey</option>
<option value="Turkmenistan">Turkmenistan</option>
<option value="Turks and Caicos Islands">Turks and Caicos Islands</option>
<option value="Tuvalu">Tuvalu</option>
<option value="Uganda">Uganda</option>
<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United Kingdom">United Kingdom</option>
<option value="United States">United States</option>
<option value="United States Minor Outlying Islands">United States Minor Outlying Islands</option>
<option value="Uruguay">Uruguay</option>
<option value="Uzbekistan">Uzbekistan</option>
<option value="Vanuatu">Vanuatu</option>
<option value="Venezuela">Venezuela</option>
<option value="Viet Nam">Viet Nam</option>
<option value="Virgin Islands, British">Virgin Islands, British</option>
<option value="Virgin Islands, U.S.">Virgin Islands, U.S.</option>
<option value="Wallis and Futuna">Wallis and Futuna</option>
<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
</select>
<label>Country</label>
<i class="fas fa-caret-down"></i>
</div>
</div>
<div class="sw-form-group" id="state-usa" style="display:none">
<div class="select-wrapper"><select name="j_id0:j_id44:j_id45:j_id216:j_id230" class="form-control" size="1">
<option value="Alabama">Alabama</option>
<option value="Alaska">Alaska</option>
<option value="Arizona">Arizona</option>
<option value="Arkansas">Arkansas</option>
<option value="California">California</option>
<option value="Colorado">Colorado</option>
<option value="Connecticut">Connecticut</option>
<option value="Delaware">Delaware</option>
<option value="Washington DC">District of Columbia</option>
<option value="Florida">Florida</option>
<option value="Georgia">Georgia</option>
<option value="Hawaii">Hawaii</option>
<option value="Idaho">Idaho</option>
<option value="Illinois">Illinois</option>
<option value="Indiana">Indiana</option>
<option value="Iowa">Iowa</option>
<option value="Kansas">Kansas</option>
<option value="Kentucky">Kentucky</option>
<option value="Louisiana">Louisiana</option>
<option value="Maine">Maine</option>
<option value="Maryland">Maryland</option>
<option value="Massachusetts">Massachusetts</option>
<option value="Michigan">Michigan</option>
<option value="Minnesota">Minnesota</option>
<option value="Mississippi">Mississippi</option>
<option value="Missouri">Missouri</option>
<option value="Montana">Montana</option>
<option value="Nebraska">Nebraska</option>
<option value="Nevada">Nevada</option>
<option value="New Hampshire">New Hampshire</option>
<option value="New Jersey">New Jersey</option>
<option value="New Mexico">New Mexico</option>
<option value="New York">New York</option>
<option value="North Carolina">North Carolina</option>
<option value="North Dakota">North Dakota</option>
<option value="Ohio">Ohio</option>
<option value="Oklahoma">Oklahoma</option>
<option value="Oregon">Oregon</option>
<option value="Pennsylvania">Pennsylvania</option>
<option value="Rhode Island">Rhode Island</option>
<option value="South Carolina">South Carolina</option>
<option value="South Dakota">South Dakota</option>
<option value="Tennessee">Tennessee</option>
<option value="Texas">Texas</option>
<option value="Utah">Utah</option>
<option value="Vermont">Vermont</option>
<option value="Virginia">Virginia</option>
<option value="Washington">Washington</option>
<option value="West Virginia">West Virginia</option>
<option value="Wisconsin">Wisconsin</option>
<option value="Wyoming">Wyoming</option>
</select>
<label>State</label>
<i class="fas fa-caret-down"></i>
</div>
</div>
<div class="sw-form-group" id="state-canada" style="display:none">
<div class="select-wrapper"><select name="j_id0:j_id44:j_id45:j_id216:j_id283" class="form-control" size="1">
<option value="Alberta">Alberta</option>
<option value="British Columbia">British Columbia</option>
<option value="Manitoba">Manitoba</option>
<option value="New Brunswick">New Brunswick</option>
<option value="Newfoundland and Labrador">Newfoundland and Labrador</option>
<option value="Nova Scotia">Nova Scotia</option>
<option value="Northwest Territories">Northwest Territories</option>
<option value="Nunavut">Nunavut</option>
<option value="Ontario">Ontario</option>
<option value="Prince Edward Island">Prince Edward Island</option>
<option value="Quebec">Quebec</option>
<option value="Saskatchewan">Saskatchewan</option>
<option value="Yukon">Yukon</option>
</select>
<label>Province</label>
<i class="fas fa-caret-down"></i>
</div>
</div><input type="submit" name="j_id0:j_id44:j_id45:j_id216:j_id298" value="Register" class="btn primary-btn full-width-xxs ">
</div>
<div id="j_id0:j_id44:j_id45:j_id216:j_id512"></div>
</form>Name: j_id0:j_id44:j_id45:j_id301 — POST https://success.n-able.com/customersuccess_public_homepage?refURL=http%3A%2F%2Fsuccess.n-able.com%2F
<form id="j_id0:j_id44:j_id45:j_id301" name="j_id0:j_id44:j_id45:j_id301" method="post" action="https://success.n-able.com/customersuccess_public_homepage?refURL=http%3A%2F%2Fsuccess.n-able.com%2F" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="j_id0:j_id44:j_id45:j_id301" value="j_id0:j_id44:j_id45:j_id301">
<script type="text/javascript" language="Javascript">
function dpf(f) {
var adp = f.adp;
if (adp != null) {
for (var i = 0; i < adp.length; i++) {
adp[i].parentNode.removeChild(adp[i]);
}
}
};
function apf(f, pvp) {
var adp = new Array();
f.adp = adp;
var ps = pvp.split(',');
for (var i = 0, ii = 0; i < ps.length; i++, ii++) {
var p = document.createElement("input");
p.type = "hidden";
p.name = ps[i];
p.value = ps[i + 1];
f.appendChild(p);
adp[ii] = p;
i += 1;
}
};
function jsfcljs(f, pvp, t) {
apf(f, pvp);
var ft = f.target;
if (t) {
f.target = t;
}
f.submit();
f.target = ft;
dpf(f);
};
</script>
<script>
function login() {
SfdcApp.Visualforce.VSManager.vfPrepareForms(["j_id0:j_id44:j_id45:j_id301"]);
if (typeof jsfcljs == 'function') {
jsfcljs(document.forms['j_id0:j_id44:j_id45:j_id301'], 'j_id0:j_id44:j_id45:j_id301:j_id302,j_id0:j_id44:j_id45:j_id301:j_id302', '');
}
return false
}
</script>
<h4 class="tmar0 bmar15">Login For Registered Users</h4>
<div class="sw-form-group-container authentication-group">
<div class="sw-form-group"><input type="text" name="j_id0:j_id44:j_id45:j_id301:j_id309" class="form-control" onkeypress="return noenter(event);">
<label>Username</label>
</div>
<div class="sw-form-group">
<i class="fa-eye-slash far pass-visibility"></i><input type="password" name="j_id0:j_id44:j_id45:j_id301:j_id311" value="" onkeypress="return noenter(event);" class="form-control">
<label>Password</label>
</div><input type="submit" name="j_id0:j_id44:j_id45:j_id301:j_id313" value="Log In" class="bmar15-xxs btn full-width-xxs primary-btn rmar15"><input type="submit" name="j_id0:j_id44:j_id45:j_id301:j_id314" value="Log In With NRC"
onclick="location='https://login.salesforce.com/services/auth/sso/00D50000000JVdwEAG/Open_ID_Connect?community=https://success.n-able.com/CustomerSuccess_Public_SSOLoginEmail';return false;" class="btn full-width-xxs secondary-btn">
</div>
<div class="login-forgot tmar15">
<a class="secondary-link text-bold" data-dismiss="modal" data-target="#ForgotUser" data-toggle="modal" href="#">Forgot Username</a>
</div>
<div class="login-forgot tmar10">
<a class="secondary-link text-bold" data-dismiss="modal" data-target="#resetModal" data-toggle="modal" href="#">Forgot Password</a>
</div>
<div id="j_id0:j_id44:j_id45:j_id301:j_id513"></div>
</form>Name: j_id0:j_id44:j_id45:j_id321 — POST /
<form id="j_id0:j_id44:j_id45:j_id321" name="j_id0:j_id44:j_id45:j_id321" method="post" action="/" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="j_id0:j_id44:j_id45:j_id321" value="j_id0:j_id44:j_id45:j_id321">
<div class="sw-form-group-container">
<div class="sw-form-group"><input type="text" name="j_id0:j_id44:j_id45:j_id321:j_id323" class="form-control" required="required">
<label>Username</label>
</div>
<p class="bmar15 tmar15"> Experiencing Login Issues? Please <a class="secondary-link" href="mailto:partnercare@n-able.com">email us</a>. </p><input type="submit" name="j_id0:j_id44:j_id45:j_id321:j_id325" value="Reset Password"
class="btn primary-btn">
</div>
<div id="j_id0:j_id44:j_id45:j_id321:j_id514"></div>
</form>Name: j_id0:j_id44:j_id45:j_id328 — POST /
<form id="j_id0:j_id44:j_id45:j_id328" name="j_id0:j_id44:j_id45:j_id328" method="post" action="/" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="j_id0:j_id44:j_id45:j_id328" value="j_id0:j_id44:j_id45:j_id328">
<div class="sw-form-group-container">
<div class="sw-form-group"><input type="text" name="j_id0:j_id44:j_id45:j_id328:j_id330" class="form-control" required="required">
<label>Email</label>
</div>
<p class="bmar15 tmar15"> Experiencing Login Issues? Please <a class="secondary-link" href="mailto:partnercare@n-able.com">email us</a>. </p><input type="submit" name="j_id0:j_id44:j_id45:j_id328:j_id332" value="Retrieve Username"
class="btn primary-btn">
</div>
<div id="j_id0:j_id44:j_id45:j_id328:j_id515"></div>
</form>Name: j_id0:j_id360:j_id361:j_id363:j_id364:j_id368 — POST /
<form id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id368" name="j_id0:j_id360:j_id361:j_id363:j_id364:j_id368" method="post" action="/" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="j_id0:j_id360:j_id361:j_id363:j_id364:j_id368" value="j_id0:j_id360:j_id361:j_id363:j_id364:j_id368">
<div class="row support-modal r-to-b-xs-gray-borders">
<div class="col-sm-6 pad15 bpad30">
<h3 class="bmar30 logo tmar15">Technical Support</h3>
<div class="bmar30"> Need technical assistance or have questions about a N-able product? Work with our award-winning Technical Support Team. </div>
<button class="btn btn-nav" id="chtNow" onclick="return chatPath();" type="button"> Chat Now </button>
</div>
<div class="col-sm-6 pad15 bpad30">
<h3 class="bmar30 logo tmar15">Partner Care</h3>
<div class="bmar30"> For questions about your Invoice, Account changes or general assistance with your account. </div>
<button class="btn blue-btn" data-dismiss="modal" data-target="#custCareChatModal" data-toggle="modal" type="button"> Chat Now </button>
</div>
</div>
<div id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id368:j_id516"></div>
</form>Name: j_id0:j_id360:j_id361:j_id363:j_id364:j_id371 — POST /
<form id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371" name="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371" method="post" action="/" class="cc-prechat-form" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371" value="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371">
<script id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:j_id372" type="text/javascript">
setProd = function(selected) {
A4J.AJAX.Submit('j_id0:j_id360:j_id361:j_id363:j_id364:j_id371', null, {
'similarityGroupingId': 'j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:j_id372',
'actionUrl': '/',
'oncomplete': function(request, event, data) {},
'parameters': {
'j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:j_id372': 'j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:j_id372',
'selected': (typeof selected != 'undefined' && selected != null) ? selected : ''
}
})
};
</script>
<script id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:j_id374" type="text/javascript">
setChatCatType = function() {
A4J.AJAX.Submit('j_id0:j_id360:j_id361:j_id363:j_id364:j_id371', null, {
'similarityGroupingId': 'j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:j_id374',
'actionUrl': '/',
'oncomplete': function(request, event, data) {
customer_success_chat.showCatRequest();
},
'parameters': {
'j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:j_id374': 'j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:j_id374'
}
})
};
</script>
<div class="sw-form-group hide">
<div class="select-wrapper">
<select class="form-control" disabled="true" id="ccCaseProduct">
<option value="customercarevaluething">Customer Care</option>
</select>
<label>Product</label>
<i class="fas fa-caret-down"></i>
</div>
</div>
<div class="sw-form-group hide">
<div class="select-wrapper">
<select class="form-control" name="priority">
<option>--Select Severity--</option>
<option>Normal</option>
<option>High</option>
<option>Emergency</option>
</select>
<label>Severity</label>
<i class="fas fa-caret-down"></i>
</div>
</div><span id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:innerPanel2"><span id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:j_id376">
<div class="sw-form-group">
<div class="select-wrapper">
<label>Category</label>
<i class="fas fa-caret-down"></i>
</div>
</div>
</span><span id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:innerPanelChatCCAdditional">
<outputpanel>
<div class="sw-form-group hide" id="chatCaseReasonContainer">
<div class="select-wrapper">
<label for="ccChatTopic">Topic</label>
<i class="fas fa-caret-down"></i>
</div>
</div>
</outputpanel>
</span></span>
<div class="sw-form-group">
<input class="form-control" id="ccCaseSubject" maxlength="1000" name="CaseSubject" onkeyup="ChatCaseDeflection.refreshPanel('subjectChange')" type="text">
<label>Subject</label>
</div>
<div class="sw-form-group">
<textarea class="form-control" id="ccCaseDescription" name="CaseDescription" style="white-space: pre-wrap;"></textarea>
<label>Description</label>
</div><span id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:ipCCChatRequestsSection"></span>
<div id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id371:j_id517"></div>
</form>Name: j_id0:j_id360:j_id361:j_id363:j_id364:preChat — POST /
<form id="j_id0:j_id360:j_id361:j_id363:j_id364:preChat" name="j_id0:j_id360:j_id361:j_id363:j_id364:preChat" method="post" action="/" class="sc-prechat-form" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="j_id0:j_id360:j_id361:j_id363:j_id364:preChat" value="j_id0:j_id360:j_id361:j_id363:j_id364:preChat">
<script id="j_id0:j_id360:j_id361:j_id363:j_id364:preChat:j_id397" type="text/javascript">
setProd = function(selected) {
A4J.AJAX.Submit('j_id0:j_id360:j_id361:j_id363:j_id364:preChat', null, {
'similarityGroupingId': 'j_id0:j_id360:j_id361:j_id363:j_id364:preChat:j_id397',
'actionUrl': '/',
'oncomplete': function(request, event, data) {},
'parameters': {
'j_id0:j_id360:j_id361:j_id363:j_id364:preChat:j_id397': 'j_id0:j_id360:j_id361:j_id363:j_id364:preChat:j_id397',
'selected': (typeof selected != 'undefined' && selected != null) ? selected : ''
}
})
};
</script><span id="j_id0:j_id360:j_id361:j_id363:j_id364:preChat:j_id399">
<div class="sw-form-group">
<div class="select-wrapper">
<select class="form-control chatProductSelect" data-label="Product" name="product" onchange="setProduct(event);">
</select>
<label>Product</label>
<i class="fas fa-caret-down"></i>
</div>
</div>
</span>
<div class="sw-form-group">
<div class="select-wrapper">
<select class="form-control" id="CasePriority" name="priority">
<option>--Select Severity--</option>
<option>Normal</option>
<option>High</option>
<option>Emergency</option>
</select>
<label>Severity</label>
<i class="fas fa-caret-down"></i>
</div>
</div><span id="j_id0:j_id360:j_id361:j_id363:j_id364:preChat:innerPanel"><span id="j_id0:j_id360:j_id361:j_id363:j_id364:preChat:j_id411"></span></span>
<div class="sw-form-group">
<input class="form-control" id="CaseSubject" maxlength="1000" name="CaseSubject" onkeyup="ChatCaseDeflection.refreshPanel('subjectChange')" type="text">
<label>Subject</label>
</div>
<div class="sw-form-group">
<textarea class="form-control" id="CaseDescription" name="CaseDescription" style="white-space: pre-wrap;"></textarea>
<label>Description</label>
</div>
<div id="j_id0:j_id360:j_id361:j_id363:j_id364:preChat:j_id518"></div>
</form>Name: j_id0:j_id360:j_id361:j_id363:j_id364:j_id423 — POST /
<form id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id423" name="j_id0:j_id360:j_id361:j_id363:j_id364:j_id423" method="post" action="/" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="j_id0:j_id360:j_id361:j_id363:j_id364:j_id423" value="j_id0:j_id360:j_id361:j_id363:j_id364:j_id423">
<span id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id423:j_id424">
<script>
var CoveoSettings = {
// someBest: '20',
// someMatch: '3',
// someMaximum : '300',
// productBoost: '25',
KBDetailsPage: "/kb/search"
},
CaseDeflectionSettings = {
KBDetailsPage: "/kb/search",
SiteUrl: "https://success.n-able.com"
};
Coveo.context.orgId = "00D50000000JVdwEAG";
</script>
<div class="CoveoSearchInterface" data-auto-trigger-query="false" data-enable-history="false" data-excerpt-length="80" data-results-per-page="3" id="chatCasepanel">
<div class="CoveoAnalytics" data-search-hub="CaseCreation" id="chatCasePanelAnalytics"></div>
<div class="coveo-main-section row">
<div class="coveo-results-column col-md-12" style="padding-top:0px;">
<div class="CoveoTriggers"></div>
<div class="CoveoBreadcrumb"></div>
<div class="CoveoSearchAlerts"></div>
<div class="CoveoHiddenQuery"></div>
<div class="CoveoDidYouMean"></div>
<div class="CoveoErrorReport" data-pop-up="false"></div>
<div class="CoveoResultList row" data-wait-animation="fade">
<script class="result-template" data-condition="raw.sfkbid != null" id="CaseCreationKnowledgeResults" type="text/html">
<div class="coveo-result-frame col-md-12">
<div class="coveo-result-row">
<div class="coveo-result-cell">
<div class="coveo-result-row">
<div class="coveo-result-cell">
<h5 class="sw-results-header">
<a class="CoveoResultLink" data-field="@knowledgepublicurl" data-always-open-in-new-window="true"></a>
</h5>
</div>
</div>
<div class="coveo-result-row">
<div class="coveo-result-cell" style="padding-top:5px; padding-bottom:5px">
<!--**********************************-->
<div class="CoveoExcerpt"></div>
</div>
</div>
</div>
</div>
</div>
</script>
<script class="result-template" id="CaseCreationResults" type="text/html">
<div class="coveo-result-frame col-md-12">
<div class="coveo-result-row">
<div class="coveo-result-cell">
<div class="coveo-result-row">
<div class="coveo-result-cell">
<h5 class="sw-results-header">
<a class="CoveoResultLink" data-always-open-in-new-window="true"></a>
</h5>
</div>
</div>
<div class="coveo-result-row">
<div class="coveo-result-cell" style="padding-top:5px; padding-bottom:5px">
<!--**********************************-->
<div class="CoveoExcerpt"></div>
</div>
</div>
</div>
</div>
</div>
</script>
</div>
<div class="CoveoPager" data-root="chatCasepanel"></div>
</div>
</div>
</div>
</span>
<div id="j_id0:j_id360:j_id361:j_id363:j_id364:j_id423:j_id519"></div>
</form>Name: j_id0:j_id360:j_id361:feedback — POST /
<form id="j_id0:j_id360:j_id361:feedback" name="j_id0:j_id360:j_id361:feedback" method="post" action="/" enctype="application/x-www-form-urlencoded">
<input type="hidden" name="j_id0:j_id360:j_id361:feedback" value="j_id0:j_id360:j_id361:feedback">
<span id="j_id0:j_id360:j_id361:feedback:j_id445"></span><span id="j_id0:j_id360:j_id361:feedback:j_id471">
<div class="row">
<div class="col-sm-12 sw-form-group-container">
<div class="sw-form-group">
<div class="feedback-icons-container">
<div class="feedback-icons">
<i class="far fa-angry fa-3x" id="f-1"></i>
<i class="far fa-frown fa-3x" id="f-2"></i>
<i class="far fa-meh fa-3x" id="f-3"></i>
<i class="far fa-smile fa-3x" id="f-4"></i>
<i class="far fa-grin-hearts fa-3x" id="f-5"></i>
</div>
</div>
<label>How satisfied are you with the Success Center?</label><input id="j_id0:j_id360:j_id361:feedback:f-rating" type="text" name="j_id0:j_id360:j_id361:feedback:f-rating" style="display:none;">
</div>
<div class="sw-form-group">
<div class="select-wrapper"><select name="j_id0:j_id360:j_id361:feedback:j_id474" class="form-control" size="1">
<option value="Very Easy">Very Easy</option>
<option value="Easy">Easy</option>
<option value="Neutral">Neutral</option>
<option value="Difficult">Difficult</option>
<option value="Very Difficult">Very Difficult</option>
</select>
<label>How easy was it to locate information?</label>
<i class="fas fa-caret-down"></i>
</div>
</div>
<div class="sw-form-group sw-rich-text-editor-container"><textarea name="j_id0:j_id360:j_id361:feedback:j_id481" class="form-control" rows="5"></textarea>
<label>Comments</label>
</div>
<div class="sw-form-group">
<div class="select-wrapper"><select name="j_id0:j_id360:j_id361:feedback:j_id483" class="form-control" size="1"
onchange="A4J.AJAX.Submit('j_id0:j_id360:j_id361:feedback',event,{'similarityGroupingId':'j_id0:j_id360:j_id361:feedback:j_id487','actionUrl':'/','parameters':{'j_id0:j_id360:j_id361:feedback:j_id487':'j_id0:j_id360:j_id361:feedback:j_id487'} } )">
<option value="">--Select One--</option>
<option value="Yes">Yes</option>
<option value="No">No</option>
</select>
<label>Would you like to be contacted?</label>
<i class="fas fa-caret-down"></i>
</div>
</div><span id="j_id0:j_id360:j_id361:feedback:contact-info"></span>
</div>
</div>
<div class="row">
<div class="col-sm-12"><input class="btn primary-btn" id="j_id0:j_id360:j_id361:feedback:j_id496" name="j_id0:j_id360:j_id361:feedback:j_id496"
onclick="return A4J.AJAX.Submit('j_id0:j_id360:j_id361:feedback',event,{'similarityGroupingId':'j_id0:j_id360:j_id361:feedback:j_id496','html5Validate':true,'actionUrl':'/','parameters':{'j_id0:j_id360:j_id361:feedback:j_id496':'j_id0:j_id360:j_id361:feedback:j_id496'} } );"
value="Submit" type="submit">
</div>
</div>
</span>
<div id="j_id0:j_id360:j_id361:feedback:j_id520"></div>
</form>Text Content
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