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support.waave.com Open in urlscan Pro
54.204.175.66  Public Scan

Go To Rescan Add Verdict Report
URL: https://support.waave.com/
Submission: On August 30 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 4 IPs in 1 countries across 3 domains to perform 8 HTTP transactions. The main IP is 54.204.175.66, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.waave.com.
TLS certificate: Issued by R3 on August 30th 2022. Valid for: 3 months.
This is the only time support.waave.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 54.204.175.66 14618 (AMAZON-AES)
2 2600:9000:225... 16509 (AMAZON-02)
3 13.32.99.112 16509 (AMAZON-02)
2 13.225.84.190 16509 (AMAZON-02)
8 4
Apex Domain
Subdomains		 Transfer
4 cloudfront.net
d3eto7onm69fcz.cloudfront.net
d3hb14vkzrxvla.cloudfront.net
276 KB
3 helpscout.net
beacon-v2.helpscout.net — Cisco Umbrella Rank: 10274
33 KB
1 waave.com
support.waave.com
3 KB
8 3
Domain Requested by
3 beacon-v2.helpscout.net support.waave.com
beacon-v2.helpscout.net
2 d3hb14vkzrxvla.cloudfront.net beacon-v2.helpscout.net
2 d3eto7onm69fcz.cloudfront.net support.waave.com
1 support.waave.com
8 4

This site contains links to these domains. Also see Links.

Domain
www.waave.com
www.helpscout.com
Subject Issuer Validity Valid
support.waave.com
R3		 2022-08-30 -
2022-11-28		 3 months crt.sh
*.cloudfront.net
Amazon		 2022-02-01 -
2023-01-31		 a year crt.sh
*.helpscout.net
Amazon		 2022-04-18 -
2023-05-16		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.waave.com/
Frame ID: 9C2ECBE53CF97983363D69DC31FCE179
Requests: 7 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Waave Support

Page Statistics

8
Requests

100 %
HTTPS

25 %
IPv6

3
Domains

4
Subdomains

4
IPs

1
Countries

313 kB
Transfer

372 kB
Size

1
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

8 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request /
support.waave.com/ 		8 KB
3 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.waave.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
54.204.175.66 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-204-175-66.compute-1.amazonaws.com
Software
openresty /
Resource Hash
6325ed6b43b9665d73563e7e83a066c0e974b082606e5ada4b0364a2c0b22dd8

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
keep-alive
Content-Encoding
gzip
Content-Type
text/html; charset=utf-8
Date
Tue, 30 Aug 2022 04:59:08 GMT
Server
openresty
Transfer-Encoding
chunked
launch-1660199959131.css
d3eto7onm69fcz.cloudfront.net/assets/stylesheets/ 		116 KB
117 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/stylesheets/launch-1660199959131.css
Requested by
Host: support.waave.com
URL: https://support.waave.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:a000:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
044324236c106af9a0056f591695b3157f9d8f129f956c647c6e4f0f10668e9c
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.waave.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
via
1.1 ad3c90e13b86d72e2a5e6bf65eab3450.cloudfront.net (CloudFront)
last-modified
Thu, 11 Aug 2022 06:32:06 GMT
server
openresty
age
1684
etag
"6d6ae795ae0de516327d9ad95dd8448aef255304"
x-cache
Hit from cloudfront
content-type
text/css; charset=utf-8
cache-control
public, max-age=3600
date
Tue, 30 Aug 2022 04:32:07 GMT
x-amz-cf-pop
FRA60-P4
content-length
119127
x-amz-cf-id
9U4QkFVNs3Y8433tvNSMYXxBoUw8gCvgyX7bK9MoJQLr_Q-yLq311g==
app3.min.js
d3eto7onm69fcz.cloudfront.net/assets/javascripts/ 		152 KB
152 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://d3eto7onm69fcz.cloudfront.net/assets/javascripts/app3.min.js
Requested by
Host: support.waave.com
URL: https://support.waave.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:225e:a000:b:1881:c0:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
6bf242fdd751df39ced5d033f2081789229b0557dab7ec40de91ae668f34709a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.waave.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
via
1.1 ad3c90e13b86d72e2a5e6bf65eab3450.cloudfront.net (CloudFront)
last-modified
Thu, 11 Aug 2022 06:32:06 GMT
server
openresty
age
2807
etag
"20ab3d8adda3e61b7b24c34b7f0e895c8e0eb24a"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=3600
date
Tue, 30 Aug 2022 04:12:57 GMT
x-amz-cf-pop
FRA60-P4
content-length
155206
x-amz-cf-id
rUgzK5lM11XXnoM3O4XsQkqEqMB9bTNRwq0cJJQP0tkMdHq9emvreg==
/
beacon-v2.helpscout.net/ 		458 B
722 B 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/
Requested by
Host: support.waave.com
URL: https://support.waave.com/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.99.112 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-99-112.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7b4d8f9dc0908f07b1f1aba7c8e9cb5f016cd0398cc73edd6a3a2f1200f9e07f

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.waave.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Tue, 30 Aug 2022 04:58:21 GMT
content-encoding
gzip
last-modified
Tue, 09 Aug 2022 19:15:49 GMT
server
AmazonS3
age
49
etag
"28d3b4875934a99e79da8fd451bf1126"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 7251dede1ac94066b27bcd33919b30c6.cloudfront.net (CloudFront)
cache-control
max-age=120, s-maxage=120, public
x-amz-cf-pop
FRA60-P3
accept-ranges
bytes
content-length
327
x-amz-cf-id
8n6e5FaNSd_-JAbqLqUYNWAa6ErTDItiqd6CjnMqEIMw0_xnhaxaEQ==
vendor.77ef1239.js
beacon-v2.helpscout.net/static/js/ 		65 KB
23 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/vendor.77ef1239.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.99.112 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-99-112.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
058cf8f6e1cec7a6831c7e51545b1f057691f0a5de723d8e6dc546e17b3606b5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.waave.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Tue, 30 Aug 2022 03:56:36 GMT
content-encoding
gzip
last-modified
Tue, 09 Aug 2022 19:15:50 GMT
server
AmazonS3
age
3754
etag
"521c33c638bf89f2f413302327b1c14d"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 7251dede1ac94066b27bcd33919b30c6.cloudfront.net (CloudFront)
cache-control
max-age=315360000, s-maxage=7200, public
x-amz-cf-pop
FRA60-P3
accept-ranges
bytes
content-length
22839
x-amz-cf-id
QIEIqyt8tHg0mz5th73DYrI-ZxNHJjw8oHDk0OswsdIxazPVLWlOgw==
main.fdd00cc3.js
beacon-v2.helpscout.net/static/js/ 		24 KB
10 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://beacon-v2.helpscout.net/static/js/main.fdd00cc3.js
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.99.112 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-99-112.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
945b7bf2e3853cc99bd7730f4b12fde8c66d48e4675501f6ca78c017327f4ac5

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.waave.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

date
Tue, 30 Aug 2022 04:02:42 GMT
content-encoding
gzip
last-modified
Tue, 09 Aug 2022 19:15:50 GMT
server
AmazonS3
age
3389
etag
"70f6834313ba92d2dedf159a517bb6ab"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript
via
1.1 7251dede1ac94066b27bcd33919b30c6.cloudfront.net (CloudFront)
cache-control
max-age=315360000, s-maxage=7200, public
x-amz-cf-pop
FRA60-P3
accept-ranges
bytes
content-length
9664
x-amz-cf-id
uWs6xw_EuKaVk9VTTldVKSfVgOfTFRjhXOBGKfLd9ewPStG4ddA7Ug==
feaef130-c590-4ecd-a427-94548af454ff
d3hb14vkzrxvla.cloudfront.net/v1/ 		6 KB
7 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/feaef130-c590-4ecd-a427-94548af454ff
Requested by
Host: beacon-v2.helpscout.net
URL: https://beacon-v2.helpscout.net/static/js/vendor.77ef1239.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.84.190 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-84-190.fra2.r.cloudfront.net
Software
/
Resource Hash
38ebfae7312ca159c88c21f6907785d7f859252884afe999750cb137f1a59db4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

correlationId
884b5b06-7cb9-4f26-a3cf-7c5b8d44aeed
Helpscout-Release
2.2.20
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36
Accept
application/json, text/plain, */*
Referer
https://support.waave.com/
Beacon-Device-ID
e82f4ee1-be6d-41d5-a50f-4bf9c6d9da83
Helpscout-Origin
Beacon-Embed

Response headers

date
Tue, 30 Aug 2022 04:59:09 GMT
via
1.1 1e498d046330e15095a1a2a958463bf4.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA2-C2
x-ratelimit-remaining-general-minute
60
x-cache
Miss from cloudfront
x-ratelimit-remaining-identify-hour
25
x-ratelimit-limit-general-minute
60
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
vary
Origin,Access-Control-Request-Method
strict-transport-security
max-age=31536000; includeSubDomains
x-ratelimit-remaining-attachments-hour
10
access-control-allow-origin
https://support.waave.com
access-control-expose-headers
Resource-ID
cache-control
max-age=300
access-control-allow-credentials
true
content-type
application/json
x-amz-cf-id
nLan66wR4RXjjyWSbJQ4JvzdR7neVJmowPc2rB61vTIydKycyNYGEA==
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
feaef130-c590-4ecd-a427-94548af454ff
d3hb14vkzrxvla.cloudfront.net/v1/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://d3hb14vkzrxvla.cloudfront.net/v1/feaef130-c590-4ecd-a427-94548af454ff
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.225.84.190 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-225-84-190.fra2.r.cloudfront.net
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

Accept
*/*
Access-Control-Request-Headers
beacon-device-id,correlationid,helpscout-origin,helpscout-release
Access-Control-Request-Method
GET
Origin
https://support.waave.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/104.0.5112.101 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
beacon-device-id, correlationid, helpscout-origin, helpscout-release
access-control-allow-methods
GET
access-control-allow-origin
https://support.waave.com
allow
GET, HEAD, POST, PUT, DELETE, TRACE, OPTIONS, PATCH
content-length
0
date
Tue, 30 Aug 2022 04:59:09 GMT
strict-transport-security
max-age=31536000; includeSubDomains
vary
Origin,Access-Control-Request-Method
via
1.1 1e498d046330e15095a1a2a958463bf4.cloudfront.net (CloudFront)
x-amz-cf-id
lVB38LiF3sGknS2Lu9STXMO3vif_vez1z6uE9V1X858I-EAQJOmJ-A==
x-amz-cf-pop
FRA2-C2
x-cache
Miss from cloudfront
x-ratelimit-limit-attachments-hour
10
x-ratelimit-limit-chat-tokens-hour
25
x-ratelimit-limit-conversations-hour
10
x-ratelimit-limit-general-minute
60
x-ratelimit-limit-identify-hour
25
x-ratelimit-remaining-attachments-hour
10
x-ratelimit-remaining-chat-tokens-hour
25
x-ratelimit-remaining-conversations-hour
10
x-ratelimit-remaining-general-minute
60
x-ratelimit-remaining-identify-hour
25

Verdicts & Comments Add Verdict or Comment

35 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| oncontextlost object| oncontextrestored function| structuredClone object| launchQueue object| onbeforematch function| getScreenDetails function| queryLocalFonts object| navigation function| Beacon function| hashChanged function| _toConsumableArray function| _slice function| css_browser_selector string| url undefined| rewrittenUrl function| containsAuthQueryParam function| rewriteUrl function| $ function| jQuery object| ParsleyExtend object| ParsleyConfig object| psly object| Parsley object| ParsleyUtils object| ParsleyValidator object| ParsleyUI string| inputEventPatched object| parsley string| c function| initArticleRatings function| initDocsWebSearch undefined| noddy undefined| remotes object| beaconJsonp

1 Cookies

Domain/Path Name / Value
support.waave.com/ Name: PLAY_SESSION
Value: "dc7bebfc92d8fc64da0464f20a421005d1eb78f4-siteId=61de27a081477927df8d6c31&hs.session.id=XvPYBiGFcHrDLHqu8NceGvepAfY18EFNMQITstGYRmtMSIYr8kyzreGI32WJg6B6&hs.session.exp=1661921948845"