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Home > Terms and Conditions
TERMS AND CONDITIONS OF BOOKING
Terms and Conditions of Booking - Face to Face Training
Payment: Payment of the course fee is due 30 days from the date of the invoice
or before the seminar date whichever is the sooner. The delegate and firm and/or
organisation placing the booking shall be jointly and severally liable for
payment of the course fee. Cancellations & Refunds: All cancellations must be in
writing. For bookings cancelled at least 22 days (by 5.00pm) prior to the course
date we will refund the course fee. For bookings cancelled between 21 and 8 days
(by 5.00pm) prior to the course date the course fee remains payable and is
non-refundable. Delegates may attend another course of equivalent value free of
charge. Where the course is of lesser value, the balance will either be held in
credit against your account or set off against outstanding fees at our
discretion. For bookings cancelled 7 days or less (by 5.00pm) inclusive of the
course date the course fee remains payable and is non-refundable. Delegates may
attend another course for an administration fee of £25 + VAT or £50.00 + VAT for
a half and full day course respectively. Where the course duration exceeds one
day the fee payable is £100 + VAT. Copyright: Copyright and all intellectual
property rights in course materials remains vested in MBL or its presenters.
Disclaimer: Course materials are prepared solely for training purposes and are
not a substitute for legal advice. Presenters, authors and MBL will not accept
responsibility for loss howsoever occasioned to any person or persons arising
from any reliance; including but not limited to reliance on any content for the
purposes of giving advice to third parties. Nothing in these terms and
conditions shall limit or affect any loss or damage for death or personal injury
as a result of MBL’s negligence. A person who is not a party to this agreement
shall have no rights under the Contract (Rights of Third Parties) Act 1999 to
enforce any of its terms. These conditions shall be subject to English law and
any dispute and/or difference shall be determined by proceedings in the English
courts. Other: We reserve the right to alter the course content, speaker or
venue where necessary. Should we have to cancel a course we do not accept
responsibility for travel, accommodation or other costs which may have been
incurred by any delegate. Substitutions: Delegates may be substituted at any
time at no additional cost.
MBL Season TicketBack to Top
Save where advertised otherwise an MBL Firm Season Ticket entitles all
employees, partners, directors and other members of staff within one
organisation operating under the same domain name up to 50% discount on all
courses and is valid for courses attended within a 12 month period from the date
of the first course booked. As a Season Ticket holder you will receive email
updates on our products and promotions but can opt-out of these communications
at any time. The cost of an MBL Season Ticket is payable within 30 days from the
date of the invoice and is not refundable. All MBL Season Tickets will be
renewed automatically upon expiry or where a booking falls beyond the current
Season Ticket expiry date. If you do not wish to renew you must inform us within
7 days of the date of the renewal invoice. Bookings which fall beyond the Season
Ticket expiry date will be re-processed at full price. Eligibility for a Small
Firm Season Ticket is contingent on confirmation that your firm has 10 or fewer
employees at the time of registration (including directors, partners and
consultants) and for its duration. For Small Firm Season Tickets holders with a
SmartPlan, we reserve the right to apply your unused SmartPlan credits, in whole
or in part, if your Small Firm Season Ticket invoice remains unpaid at 45 days
or later from the date of the invoice.
Online Webinar Terms & Conditions Back to Top
General: These terms and conditions apply to all users of MBL Online Seminars.
Payment: Payment of the applicable fee is due 30 days from the date of the
invoice or, where applicable, before the streaming date whichever is the sooner.
The delegate and firm and/or organisation placing the booking shall be jointly
and severally liable for payment of the fee. Once payment of the fee has been
received in full an email containing your log in details will be sent to you.
User Access: The copying and/or distribution of an Online Seminar or Seminars is
not permitted without the express written consent of MBL. Duration: You will
have 90 days to complete your Online Seminar which shall commence from the
streaming date. Subject to the Online Seminar remaining available for purchase
the Duration can be extended for a further 90 days for a fee of £10 + VAT.
Cancellations & Refunds: All cancellations for Online Seminars must be in
writing. The fee remains payable and is non-refundable but delegates may book
another Online Seminar for £25 + VAT. CPD Hours: Where applicable, subject to
satisfactory completion of the multiple choice questions which appear at the
conclusion of each Online Seminar, you will receive an email detailing the
number of CPD hours obtained. Technical: Prior to submitting a purchase request
it is your responsibility to ensure that our technology is compatible with your
systems. MBL is not liable or responsible for any technical issues which may
arise as a result of your failure to ensure compatibility as above. Due to its
inherent nature you acknowledge that MBL is not liable or responsible for and
delay, disruption or disturbance in the operation of the internet. Similarly you
acknowledge that 24 hour access to this website may be interrupted due to
telecommunications failures which are beyond the control of MBL and/or downtime
for repairs, maintenance and upgrading.Technical Support: Email support is
available between the hours of 9.00am and 5.30pm, Monday to Friday (excluding
public holidays). Requests for support should be sent by email and we will
respond as soon as reasonably practicable. Copyright: Copyright and all
intellectual property rights in Online Seminar programmes, materials, logos,
graphics and associated website is vested in MBL and/or our presenters and no
part may be copied or reproduced in any way without the prior written consent of
MBL. Disclaimer: Online Seminars and supporting materials are prepared solely
for training purposes and are not a substitute for legal advice. Presenters,
authors and MBL will not accept responsibility for loss howsoever occasioned to
any person or persons arising from any reliance; including but not limited to
reliance on any content for the purposes of giving advice to third parties.
Nothing in these terms and conditions shall limit or affect any loss or damage
for death or personal injury as a result of MBL’s negligence. A person who is
not a party to this agreement shall have no rights under the Contract (Rights of
Third Parties) Act 1999 to enforce any of its terms. These conditions shall be
subject to English law and any dispute and/or difference shall be determined by
proceedings in the English courts.
Learn Live Virtual Classroom (‘LL’) Back to Top
Payment: Payment of the course fee is due 30 days from the date of the invoice
or before the LL course date whichever is the sooner. The delegate and firm
and/or organisation placing the booking shall be jointly and severally liable
for payment of the course fee. Cancellations & Refunds: All cancellations must
be in writing. For bookings cancelled at least 8 days prior to the LL course
date we will refund the course fee. For bookings cancelled 7 days or less the
course fee remains payable and is non-refundable. Delegates may attend another
LL course for an administration fee of £25 + VAT. Alternatively delegates may
transfer to a face to face course for an administration fee of £25 + VAT or £50
+ VAT for a half and full day course respectively. Where the course duration
exceeds one day the fee payable is £100 + VAT. In the case of non-attendance on
the day by a delegate the course fee remains payable and is non-refundable. User
Access: Provided always that payment of the course fee has been made in full you
will receive an email containing your access details. Payment of the course fee
permits single delegate access only and the copying and/or distribution of any
LL course is not permitted without the express written consent of MBL.
Substitutions: Delegates may be substituted at any time at no additional cost.
Technical: Prior to submitting a purchase request it is your responsibility to
ensure that Adobe Connect technology (www.adobe.com) is compatible with your
systems. MBL is not liable or responsible for any technical issues which may
arise as a result of your failure to ensure compatibility as above. Due to its
inherent nature you acknowledge that MBL is not liable or responsible for and
delay, disruption or disturbance in the operation of the internet. Technical
Support: Technical support is available between the hours of 9.00am and 5.30pm,
Monday to Friday (excluding public holidays). Copyright: Copyright and all
intellectual property rights in LL courses and materials remains vested in MBL
or its presenters. Disclaimer: LL courses and supporting materials are prepared
solely for training purposes and are not a substitute for legal advice.
Presenters, authors and MBL will not accept responsibility for loss howsoever
occasioned to any person or persons arising from any reliance; including but not
limited to reliance on any content for the purposes of giving advice to third
parties. Nothing in these terms and conditions shall limit or affect any loss or
damage for death or personal injury as a result of MBL’s negligence. A person
who is not a party to this agreement shall have no rights under the Contract
(Rights of Third Parties) Act 1999 to enforce any of its terms. These conditions
shall be subject to English law and any dispute and/or difference shall be
determined by proceedings in the English courts. Other: We reserve the right to
alter the LL course content and/or speaker where necessary. Should we have to
cancel a LL course we do not accept responsibility for any travel, accommodation
or other costs which may have been incurred by any delegate.
Terms & Conditions for Webinar SubscriptionsBack to Top
Definitions & Agreement: MBL Webinar Subscriptions (‘the Subscription’) are
governed by these terms and conditions. By booking the Subscription and by using
your Access Details you agree to be bound by the same. In these terms and
conditions references to ‘you’ and ‘your’ means the people within your
organisation. General: The Subscription is an annual (365 day) subscription for
business users. It provides access to upcoming and on-demand webinars for all
employees, partners, directors and other members of staff within one
organisation (sole trader, partnership, LLP or limited company) operating under
the same domain name. Virtual Classroom Learn Live broadcasts and session
recordings are excluded from the Subscription. Subscription Fee: The amount of
the fee payable is determined by reference to the number of employees (including
directors, partners and other members of staff) within your organisation at the
date of the Subscription booking. Introductory pricing may be offered at our
discretion. It provides unlimited usage. Payment of the fee may be made annually
in advance (‘Annual Fee’), by 4 equal quarterly instalments (‘Quarterly
Instalment Fee’) or by 12 equal monthly instalments (‘Monthly Instalment Fee’).
Renewals: Prior to the expiry of the Subscription we will advise you of the
renewal fee payable which is determined by usage in your current subscription
period and/or the prevailing fee at the time of renewal by reference to the
number of employees. Booking Authority: Unless we have actual knowledge of
organisational booking restrictions and/or suspect dishonesty or bad faith the
individual or individuals booking the Subscription will be deemed to have
actual, ostensible or apparent authority on behalf of your organisation.
Payment: For SmartPlan holders choosing to pay annually in advance you must have
sufficient credits available and the Annual Fee will be deducted from your
SmartPlan. For SmartPlan holders choosing to pay by 4 or 12 equal monthly
instalments the Quarterly Instalment Fee or Monthly Instalment Fee will be
deducted from your SmartPlan. Where insufficient credits are available for one
or more instalments your SmartPlan balance will be increased automatically by
the amount of the Quarterly Instalment Fee or Monthly Instalment Fee and we will
send you an invoice(s) which is payable within 30 days from the date of each
invoice. For Non SmartPlan holders choosing to pay annually in advance we will
send you an invoice for the Annual Fee which is payable within 30 days from the
date of the invoice. For Non SmartPlan holders choosing to pay by 4 or 12 equal
monthly instalments we will send you an invoice for each Quarterly Instalment
Fee or Monthly Instalment Fee which is payable within 30 days from the date of
each invoice. Activation: For SmartPlan holders we will send you an email
containing your Access Details once your booking has been processed. For Non
SmartPlan holders we will send you an email containing your Access Details once
payment of the Annual Fee or the first Quarterly Instalment Fee or Monthly
Instalment fee, whichever is applicable, has been received. Mis-Use of Your
Access Details: The Subscription may be terminated if you or anyone else within
your organisation provides these details to third parties without the prior
written consent of MBL. Copyright: Copyright and all intellectual property
rights in the webinar programmes, materials, logos, graphics and associated
website is vested in MBL and/or our presenters and no part may be copied or
reproduced in any way without the prior written consent of MBL. Suspension of
Service: If within 14 days of a written demand you fail to pay one or more
Monthly Instalment Fee which is overdue for payment your Subscription will be
suspended and access terminated. Fair Use: Due to the unlimited nature of the
Subscription MBL operates a fair usage policy. If MBL deems your usage to be
excessive and unfair such that it affects overall service provision of the
Subscription and/or other users we reserve the right to suspend your
Subscription pending resolution of the issue with you. In extreme cases we
reserve the right to cancel your Subscription in its entirety. In the event of
cancellation and provided always that the Annual Fee has been paid in full we
will refund the Annual Fee divided by 12 and multiplied by the number of months
remaining under the Subscription. Technical: It is your responsibility to ensure
that our technology is compatible with your systems. MBL is not liable or
responsible for any technical issues which may arise as a result of your failure
to ensure compatibility as above. Due to its inherent nature you acknowledge
that MBL is not liable or responsible for and delay, disruption or disturbance
in the operation of the internet. Similarly you acknowledge that 24 hour access
to the website may be interrupted due to telecommunications failures which are
beyond the control of MBL and/or downtime for repairs, maintenance and
upgrading. Technical Support: Email and telephone support is available between
the hours of 9.00am and 5.30pm, Monday to Friday (excluding public holidays) and
we will respond to requests as soon as reasonably practicable. Disclaimer: The
Subscription and all supporting materials are prepared solely for training
purposes and are not a substitute for legal advice. Presenters, authors and MBL
will not accept responsibility for loss howsoever occasioned to any person or
persons arising from any reliance; including reliance on any content for the
purposes of giving advice to third parties. Nothing in these terms and
conditions shall limit or affect any loss or damage for death or personal injury
as a result of MBL’s negligence. A person who is not a party to this agreement
shall have no rights under the Contract (Rights of Third Parties) Act 1999 to
enforce any of its terms. These conditions shall be subject to English law and
any dispute and/or difference shall be determined by proceedings in the English
courts.
Terms & Conditions of Booking – e-LearningBack to Top
General: These terms and conditions apply to all users of MBL e-Learning
courses. Payment: Payment of the applicable fee is due 30 days from the date of
the invoice. The delegate and firm and/or organisation placing the booking shall
be jointly and severally liable for payment of the fee. User Access: Provided
always that payment of the course fee has been made in full you will receive an
email containing your access details. Single user licences permit single
delegate access only to the MBL digital learning platform and the copying and/or
distribution of any LL course is not permitted without the express written
consent of MBL. You consent to MBL monitoring usage of the digital learning
platform to ensure that access has not been distributed and/or provided outside
these terms and conditions. Substitutions: Delegates may be substituted at any
time at no additional cost provided always that the e-Learning course or courses
have not already been accessed by the original delegate or delegates. Duration:
You will have 365 days to complete your e-Learning course which shall commence
from the date of your booking. Cancellations & Refunds: All cancellations for
Online Seminars must be in writing. You may cancel within 7 days of the booking
date provided always that your e-Learning course or courses have not been
accessed during that time. For bookings cancelled outside 7 days the course fee
remains payable and is non-refundable. Technical: It is your responsibility to
ensure that our digital learning technology is compatible with your systems. MBL
is not liable or responsible for any technical issues which may arise as a
result of your failure to ensure compatibility as above. Due to its inherent
nature you acknowledge that MBL is not liable or responsible for and delay,
disruption or disturbance in the operation of the internet. Similarly you
acknowledge that 24 hour access to digital learning platform may be interrupted
due to telecommunications failures which are beyond the control of MBL and/or
downtime for repairs, maintenance and upgrading. Technical Support: Email
support is available between the hours of 9.00am and 5.30pm, Monday to Friday
(excluding public holidays). Requests for support should be sent by email and we
will respond as soon as reasonably practicable. Copyright: Copyright and all
intellectual property rights in e-Learning courses, materials, logos, graphics
and the platform are vested in MBL and/or our presenters and no part may be
copied or reproduced in any way without the prior written consent of MBL.
Disclaimer: e-Learning courses and supporting materials are prepared solely for
training purposes and are not a substitute for legal advice. Presenters, authors
and MBL will not accept responsibility for loss howsoever occasioned to any
person or persons arising from any reliance; including but not limited to
reliance on any content for the purposes of giving advice to third parties.
Nothing in these terms and conditions shall limit or affect any loss or damage
for death or personal injury as a result of MBL’s negligence. A person who is
not a party to this agreement shall have no rights under the Contract (Rights of
Third Parties) Act 1999 to enforce any of its terms. These conditions shall be
subject to English law and any dispute and/or difference shall be determined by
proceedings in the English courts.
Terms & Conditions of Booking – In-HouseBack to Top
Payment: Payment of the course fee is due 30 days from the date of the invoice
or before the seminar date whichever is the sooner. Cancellations & Refunds: All
cancellations must be in writing. For bookings cancelled at least 60 days prior
to the course date we will refund the course fee. For bookings cancelled less
than 60 days prior to the course date the course fee remains payable and is
non-refundable. If within the 30 day period prior to the course date you request
a change of course date we will use all reasonable endeavours to accommodate the
request and an administration fee of 20% of the total course fee will be payable
prior to the revised date. Speaker: We reserve the right to alter the course
content and/or speaker for reasons beyond our control.Delegates: We require
final delegate numbers at least 7 days prior to the course date. The attendance
of any delegate or delegates from any firm or organisation other than the
booking originator is expressly prohibited without the prior written consent of
MBL. Catering: We do not cover the cost of venue, equipment or catering
requirements for In-House courses. Disclaimer: Course materials are prepared
solely for training purposes and are not a substitute for legal advice.
Presenters, authors and MBL will not accept responsibility for loss howsoever
occasioned to any person or persons arising from any reliance; including but not
limited to reliance on any content for the purposes of giving advice to third
parties. Nothing in these terms and conditions shall limit or affect any loss or
damage for death or personal injury as a result of MBL’s negligence. A person
who is not a party to this agreement shall have no rights under the Contract
(Rights of Third Parties) Act 1999 to enforce any of its terms. These conditions
shall be subject to English law and any dispute and/or difference shall be
determined by proceedings in the English courts.
Terms & Conditions of Booking – Professional Skills CourseBack to Top
Payment: Payment of the PSC course fee is due 30 days from the date of the
invoice or before the first core or elective date whichever is the sooner. The
delegate and firm and/or organisation placing the booking shall be jointly and
severally liable for payment of the PSC course fee which is non-refundable save
where we cancel one or more of the core dates and alternative dates are not
available. In such circumstances the relevant fees paid will be refunded.
Certificates of completion and examination results will not be issued until all
outstanding fees have been paid in full. Cancellations & Transfers Public Dates:
All cancellations must be in writing and given at least 14 days before any day
or days of the PSC course including electives. For cancellations made inside 14
days a transfer fee of £50+ VAT per session for a full day course or £25 + VAT
per session for a half day course will apply. Cancellations & Transfers
In-House: If within a 14 day period prior to an arranged core or elective date
you request a change of course date we will use all reasonable endeavours to
accommodate the request and an administration fee of 10% of the PSC course fee
will be payable prior to the revised date.
Supplementary Terms & Conditions of Booking - SmartPlanBack to Top
General: These terms and conditions are supplementary to the main terms and
conditions of booking. Payment: Payment of the SmartPlan fee is due 30 days from
the date of the invoice and is not refundable. Use of SmartPlan Credits:
Provided you remain an MBL Season Ticket holder your SmartPlan credits do not
have an expiry date. Where you have insufficient credits remaining when making a
booking, your SmartPlan credits will be increased by the shortfall or £250
whichever is the greater and you will receive an invoice. Cancellations &
Refunds: All seminar or webinar cancellations must be in writing. For bookings
cancelled within 7 days of the seminar date delegates may attend another course
for an administration fee of £12.50 + VAT and £25 + VAT for a half day or full
day course respectively. Where the course duration exceeds one day the fee
payable is £50 + VAT. MBL Season Ticket: It is a condition of your SmartPlan
that you hold an MBL Season Ticket for the duration of the SmartPlan. If your
Season Ticket is not renewed upon expiry all bookings which fall beyond the
expiry date will be processed at full price and your SmartPlan credits drawn
down accordingly.
Terms & Conditions for CPS Individual Webinar SubscriptionsBack to Top
Definitions & Agreement: The CPS Individual Webinar Subscriptions (‘the CPS
Subscription’) are governed by these terms and conditions. By booking the CPS
Subscription and by using your Access Details you agree to be bound by the same.
In these terms and conditions references to ‘you’ and ‘your’ means the people
within your organisation. General: The CPS Subscription is an annual (365 day)
subscription for one user. It provides access to upcoming and on-demand
webinars. Virtual Classroom Learn Live broadcasts and session recordings are
excluded from the CPS Subscription. Subscription Fee: The fee payable is £100 +
VAT or the prevailing rate from time to time made annually in advance (‘Annual
Fee’). Booking Authority: Unless we have actual knowledge of organisational
booking restrictions and/or suspect dishonesty or bad faith the individual or
individuals booking the CPS Subscription will be deemed to have actual,
ostensible or apparent authority on behalf of your organisation. Payment: We
will send you an invoice for the Annual Fee which is payable within 30 days from
the date of the invoice. Activation: We will send you an email containing your
Access Details once payment of the Annual Fee has been received. Mis-Use of Your
Access Details: The CPS Subscription may be terminated if you or anyone else
within your organisation provides these details to third parties without the
prior written consent of MBL. Copyright: Copyright and all intellectual property
rights in the webinar programmes, materials, logos, graphics and associated
website is vested in MBL and/or our presenters and no part may be copied or
reproduced in any way without the prior written consent of MBL. Fair Use: Due to
the unlimited nature of the CPS Subscription MBL operates a fair usage policy.
If MBL deems your usage to be excessive and unfair such that it affects overall
service provision of the CPS Subscription and/or other users we reserve the
right to suspend your CPS Subscription pending resolution of the issue with you.
In extreme cases we reserve the right to cancel your CPS Subscription in its
entirety. In the event of cancellation and provided always that the Annual Fee
has been paid in full we will refund the Annual Fee divided by 12 and multiplied
by the number of months remaining under the CPS Subscription. Technical: It is
your responsibility to ensure that our technology is compatible with your
systems. MBL is not liable or responsible for any technical issues which may
arise as a result of your failure to ensure compatibility as above. Due to its
inherent nature you acknowledge that MBL is not liable or responsible for and
delay, disruption or disturbance in the operation of the internet. Similarly,
you acknowledge that 24 hour access to the website may be interrupted due to
telecommunications failures which are beyond the control of MBL and/or downtime
for repairs, maintenance and upgrading. Technical Support: Email and telephone
support is available between the hours of 9.00am and 5.30pm, Monday to Friday
(excluding public holidays) and we will respond to requests as soon as
reasonably practicable. Disclaimer: The CPS Subscription and all supporting
materials are prepared solely for training purposes and are not a substitute for
legal advice. Presenters, authors and MBL will not accept responsibility for
loss howsoever occasioned to any person or persons arising from any reliance;
including but not limited to reliance on any content for the purposes of giving
advice to third parties. Nothing in these terms and conditions shall limit or
affect any loss or damage for death or personal injury as a result of MBL’s
negligence. A person who is not a party to this agreement shall have no rights
under the Contract (Rights of Third Parties) Act 1999 to enforce any of its
terms. These conditions shall be subject to English law and any dispute and/or
difference shall be determined by proceedings in the English courts.
Terms and Conditions for MBL+Back to Top
Definitions & Agreement: MBL+ subscriptions (‘MBL+’) are governed by these terms
and conditions. By booking MBL+ and by using your Access Details you agree to be
bound by the same. In these terms and conditions references to ‘you’ and ‘your’
means the people within your organisation. General: MBL+ is an annual (365 day)
subscription for business users. It provides access to all digital content
(upcoming and on-demand webinars, e-learning programmes and recordings of Learn
Live virtual classroom events) for all employees, partners, directors and other
members of staff within one organisation (sole trader, partnership, LLP or
limited company) operating under the same domain name. Save for the Professional
Skills Course core modules, subscribers will also receive a discount of 50% from
the advertised SmartPlan price for each Learn Live virtual classroom booking.
Future dated sessions booked before commencement of the subscription will be
re-booked at the discounted price. Thereafter, where insufficient credits are
available for additional bookings, we will top up your MBL+ credits in the
amount of £250 + VAT or the shortfall (whichever is the greater) and send you an
invoice. For core and elective pack bookings on the Professional Skills Course
subscribers will be eligible for a preferential rate of £1,100 + VAT per
booking. MBL+ Subscription Fee: The amount of the fee payable will be confirmed
in writing and introductory pricing may be offered at our discretion. Payment of
the fee may be made annually in advance (‘Annual Fee’), by 4 equal quarterly
instalments (‘Quarterly Instalment Fee’) or by 12 equal monthly instalments
(‘Monthly Instalment Fee’). Renewals: Prior to the expiry of the subscription we
will advise you of the renewal fee payable. There is no obligation to renew.
Upon renewal any unused credits will expire. Booking Authority: Unless we have
actual knowledge of organisational booking restrictions and/or suspect
dishonesty or bad faith the individual or individuals booking the subscription
will be deemed to have actual, ostensible or apparent authority on behalf of
your organisation. Payment: For subscribers choosing to pay annually in advance
we will send you an invoice for the Annual Fee which is payable within 30 days
from the date of the invoice. For subscribers choosing to pay by 4 equal
quarterly instalments we will send you an invoice for each Quarterly Instalment
Fee which is payable within 30 days from the date of each invoice. For
subscribers choosing to pay by 12 equal monthly instalments we will send you an
invoice for each Monthly Instalment Fee which is payable within 30 days from the
date of each invoice. Activation: We will send you an email containing your
Access Details once payment of the Annual Fee or the first Monthly Instalment
fee, whichever is applicable, has been received. Mis-Use of Your Access Details:
The subscription may be terminated if you or anyone else within your
organisation provides these details to third parties without the prior written
consent of MBL. Copyright: Copyright and all intellectual property rights in the
webinar programmes, materials, logos, graphics and associated website is vested
in MBL and/or our presenters and no part may be copied or reproduced in any way
without the prior written consent of MBL. Suspension of Service: If within 14
days of a written demand you fail to pay one or more Monthly Instalment Fee
which is overdue for payment your subscription may be suspended and access
terminated. Fair Use: Due to the unlimited nature of the subscription MBL
operates a fair usage policy. If MBL deems your usage to be excessive and unfair
such that it affects overall service provision of the subscription and/or other
users we reserve the right to suspend your subscription pending resolution of
the issue with you. In extreme cases we reserve the right to cancel your
subscription in its entirety. Technical: It is your responsibility to ensure
that our technology is compatible with your systems. MBL is not liable or
responsible for any technical issues which may arise as a result of your failure
to ensure compatibility as above. Due to its inherent nature you acknowledge
that MBL is not liable or responsible for and delay, disruption or disturbance
in the operation of the internet. Similarly you acknowledge that 24 hour access
to the website may be interrupted due to telecommunications failures which are
beyond the control of MBL and/or downtime for repairs, maintenance and
upgrading. Technical Support: Email and telephone support is available between
the hours of 9.00am and 5.30pm, Monday to Friday (excluding public holidays) and
we will respond to requests as soon as reasonably practicable. Disclaimer: The
subscription and all supporting materials are prepared solely for training
purposes and are not a substitute for legal advice. Presenters, authors and MBL
will not accept responsibility for loss howsoever occasioned to any person or
persons arising from any reliance; including but not limited to reliance on any
content for the purposes of giving advice to third parties. Nothing in these
terms and conditions shall limit or affect any loss or damage for death or
personal injury as a result of MBL’s negligence. A person who is not a party to
this agreement shall have no rights under the Contract (Rights of Third Parties)
Act 1999 to enforce any of its terms. These conditions shall be subject to
English law and any dispute and/or difference shall be determined by proceedings
in the English courts.
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* SmartPlan
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* MBL+
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