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WELCOME TO FLORENCE HOUSE RESIDENTIAL HOME, HUNTINGDON

COMPASSIONATE CARE – QUALITY SERVICE

Florence House is a private Residential Home in Huntingdon, registered by Care
Quality Commission for twenty residents above the age of 65.

Set in a quiet residential area in the village of Ramsey, Cambridgeshire,
Florence House is easily accessible from all major routes. There is ample
parking on-site, with ramped access facilities.

Florence House Residential Home

CQC overall rating
Good
15 February 2022
See the report



OUR HOME

We offer a high standard of care, with facilities including:

 * 20 single rooms, many of them en-suite, all on ground floor with patio doors
   overlooking the garden

 * Daytime recreation facilities and activities

 * Home-cooked food to suit all tastes and diets

 * Regular visits from a hairdresser and a chiropodist, along with a mobile shop

 * Friendly and fully-trained staff

 * Support from health care professionals


YOUR ACCOMMODATION

All of our rooms are fully furnished. A range of armchairs and beds of various
sizes are provided for you to choose from.

We want you to be comfortable at Florence House, and know the importance of
making your personal space feel like home. That’s why we encourage you to bring
small items of furniture, ornaments, pictures and photographs to personalise
your room.

All bedrooms are single and have vanity units with hot and cold water. Other
facilities include full central heating system, approved fire alarm and nurse
call system and most rooms have a television point.

We supply clean towels and flannels. Dirty laundry is collected daily and
returned to you freshly laundered. The cleaners will visit you daily and the
care staff will make and change your bed.


LOUNGE AND DINING AREAS

Our ground floor lounge is light and spacious and we are proud of the
imaginative menus provided by our experienced chefs.

Food quality and standard could not be higher at Florence House, where all the
food is cooked and prepared in our own kitchens. All foods come from local
suppliers. We offer a daily choice of menus, with flexibility to ensure special
diets are catered for.


SOCIAL EVENTS/ENTERTAINMENT

We have a dedicated activities co-ordinator. Activities such as bingo,
exercises, art and painting are all part of it. A mobile shop is available
weekly for necessities such as sweets and stamps.


STAFF

The manager and senior managers meet regularly to review residents' care needs
and to discuss on-going issues relevant to the home. Most of the care staff live
locally, and many have worked at Florence House for a number of years. Over 80%
of the care staff have obtained NVQ level 2 or 3 qualification in care and
several are also undergoing training. The home’s policy is actively to train
staff in necessary key skills such as manual handling, first aid, fire safety,
infection control, food hygiene as well as to encourage those who want to take
further professional qualifications to do so.


FEES

We have a policy of charging residents according to their care needs and the
type of room. Prior to entry, the level of charge is assessed by the manager or
head of care.

Residential fees currently are in the range of £950.00 to £1050.00 a week.

Additional charges are made for:

 * Hairdressing

 * Your own newspapers

 * Special toiletries

 * Phone calls


LOCATION

Florence House, Westfield Road, Ramsey, Huntingdon, Cambs PE26 1JR (click here
to see our location on Google Maps).

Florence House is situated a five minute walk from the town centre in a quiet
residential area. If you’re driving, once you enter Westfield Road take the left
fork and follow the road round until you see the sign saying Florence House,
with a hidden entrance. Follow the road into the car park.

For more information, or to arrange a visit, please call (01487) 812295.

Contact us for more information about our services.

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