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Text Content

Skip to login Skip to main content
 * About Us
 * Contact Us
 * Help
 * Search
 * Log In

 * Checking & Savings
 * Credit Cards
 * Investing & Retirement
 * Mortgage
 * Auto
 * Personal Loans


MAIN MENU FOR PRODUCTS AND OTHER INFORMATION ABOUT ALLY




MAIN MENU FOR PRODUCTS AND OTHER INFORMATION ABOUT ALLY

Checking & Savings
Credit Cards
Investing & Retirement
Mortgage
Auto
Personal Loans
About Us
Contact
Help

Access more on our app including Bill Pay and eCheck Deposit℠









 * Ally Home
 * Contact Us





CONTACT


HARD OF HEARING

For all account types


CALL


GENERAL

711
Have the phone number you’re trying to reach ready

--------------------------------------------------------------------------------


AUTO


CHAT

Log In  to chat.


CALL

1-888-925-2559
Mon – Fri, 8 am - 11 pm ET
Sat, 9 am - 7 pm ET
Chat: Log in to chat

OUTSIDE THE U.S.

+1-316-652-6430
Chat: Log in to chat

AMERICAN SUZUKI FINANCIAL SERVICES

1-888-895-7578
Chat: Log in to chat

NATIONAL AUTO FINANCE COMPANY & NUVELL CREDIT COMPANY

1-888-925-2559
Chat: Log in to chat

REPORT FRAUD

1-833-226-1520
Select option 1


SECURE EMAIL

Log In  to send a secure message.


MAIL
PAYMENTS

Payment Processing Center
P.O. Box 9001951
Louisville, KY 40290-1951


PAYMENT DISPUTES, PAYMENTS WITH RESTRICTIONS OR ENDORSEMENTS, OR CUSTOMER
SERVICE CORRESPONDENCE

Ally Financial
P.O. Box 380901
Bloomington, MN 55438

--------------------------------------------------------------------------------


BANK


CHAT

Log in to chat.


CALL

1-877-247-2559

Open 24/7

Wait Time: 0 min


OUTSIDE THE U.S.

+1-757-247-2559


REPORT FRAUD

1-833-226-1520
Select option 2


SECURE EMAIL

Log In  to send a secure message.


MAIL


GENERAL

Ally Bank Customer Care
P.O. Box 951
Horsham, PA 19044


DEPOSITS

Ally Bank
P.O. Box 13625
Philadelphia, PA 19101
(Send deposits and endorsed checks, not cash.)

It's faster to deposit checks and get documents to us online. You can  log in to
your account  any time to access Ally eCheck Deposit℠ or send a secure message.
For the best experience, use the Ally Mobile app.

--------------------------------------------------------------------------------


CREDIT CARDS


CALL
BILLING AND ACCOUNT QUESTIONS

1-888-366-2559
Open 24/7


REPORT FRAUD

1-888-366-2559


MAIL
GENERAL

Ally Credit Card
P.O. Box 9222
Old Bethpage, NY 11804


PAYMENTS

Ally Credit Card
P.O. Box 660371
Dallas, TX 75266-0371

--------------------------------------------------------------------------------


HOME LOANS


CALL


NEW HOME LOAN APPLICATIONS

1-855-256-2559
Mon – Fri, 9 am - 9 pm ET
Saturday, 10 am - 4 pm ET


EXISTING HOME LOANS AND SERVICING

1-866-401-4742
Mon – Fri, 8:30 am - 8 pm ET
Saturday, 8:30 am - 1 pm ET


REPORT FRAUD

1-833-226-1520
Select option 4

--------------------------------------------------------------------------------


INVEST


CHAT




CALL

1-855-880-2559
Open 24/7
Chat: Log in to chat


OUTSIDE THE U.S.

+1-818-459-4591


REPORT FRAUD

1-833-226-1520
Select option 3


EMAIL

support@invest.ally.com


MAIL
SEND CHECK, FORMS AND LETTERS TO

Ally Invest
P.O. Box 30248
Charlotte, NC 28230

--------------------------------------------------------------------------------


LENDING


CALL
BILLING & ONLINE ACCOUNT QUESTIONS

Billing & online account questions (personal loans only)
1-888-568-0186
Mon – Fri, 8 am - 10 pm ET
Sat, 8 am - 9 pm ET


REPORT FRAUD

1-833-226-1520
Select option 5


LENDING GENERAL QUESTIONS

1-800-427-9184
Mon – Fri, 8 am - 10 pm ET
Sat, 10 am - 5 pm ET


MAIL
PAYMENTS

Ally Lending
P.O. Box 653074
Dallas, TX 75265-3074

View Provider Contacts

--------------------------------------------------------------------------------


FRAUD HOTLINES

Report suspected fraud and online abuse


CALL
GENERAL


1-833-226-1520


CREDIT CARD

1-888-366-2559


EMAIL

Forward suspected fraudulent emails to:  abuse@ally.com

--------------------------------------------------------------------------------


MANAGE PRIVACY PREFERENCES

Control how your personal information is shared and manage how we market to you.


GENERAL
ONLINE


Log in , go to Profile and Settings, select Profile and Settings in the menu,
then Privacy Preferences.


CALL

1-800-204-2197


CREDIT CARD
CALL


1-888-366-2559


MAIL

Ally Credit Card
P.O. Box 9222
Old Bethpage, NY 11804

--------------------------------------------------------------------------------


DEALER SERVICES

View dealer services contacts

--------------------------------------------------------------------------------


CORPORATE SERVICES

For middle market companies


EMAIL

corporatefinance@ally.com

--------------------------------------------------------------------------------


INVESTOR RELATIONS

Includes Demand Notes

View investor contacts

--------------------------------------------------------------------------------


TALENT ACQUISITION

For hiring related inquiries


EMAIL

work@ally.com

--------------------------------------------------------------------------------


GIVING BACK

Corporate citizenship


EMAIL

givingback@ally.com

--------------------------------------------------------------------------------


WALLET WISE

Financial education


EMAIL

walletwise@ally.com

--------------------------------------------------------------------------------


GRANTS


EMAIL

grants@ally.com

--------------------------------------------------------------------------------


ADVERTISING AND MARKETING


CALL

1-704-444-7824

--------------------------------------------------------------------------------


MEDIA


NEWS MEDIA ONLY


EMAIL

media@ally.com

Please don’t contact Ally media relations about questions you have with your
account. The Ally media relations team doesn't have access to personal account
information and aren't authorized to help with account questions.

--------------------------------------------------------------------------------


SUPPLIERS

View supplier information

--------------------------------------------------------------------------------



--------------------------------------------------------------------------------


MORE INFORMATION ABOUT ALLY


ABOUT

 * Our Company
 * Social Impact
 * Careers
 * Investor Relations
 * Press Room
 * Suppliers


BUSINESS SOLUTIONS

 * Corporate Finance
 * Dealer Services
 * Ally Ventures
 * Ally Lending


LEARN

 * Conversationally
 * Financial Education Programs


RESOURCES

 * Contact
 * Give Feedback
 * ATM Locator
 * Site Map
 * Shop Ally Gear
 * Accessibility


TERMS & PRIVACY

 * Ally Invest Disclosures
 * Legal
 * Privacy
 * Security
 * Targeted Advertising Preferences

--------------------------------------------------------------------------------

A FEW THINGS YOU SHOULD KNOW

Ally Financial Inc. (NYSE: ALLY) is a leading digital financial services
company, NMLS ID 3015 . Ally Bank, the company's direct banking subsidiary,
offers an array of deposit, personal lending and mortgage products and services.
Ally Bank is a Member FDIC and Equal Housing Lender  , NMLS ID 181005 . Credit
products and any applicable Mortgage credit and collateral are subject to
approval and additional terms and conditions apply. Programs, rates and terms
and conditions are subject to change at any time without notice.

Ally Servicing LLC, NMLS ID 212403  is a subsidiary of Ally Financial Inc.

Options involve risk and are not suitable for all investors. Review the
Characteristics and Risks of Standardized Options brochure   before you begin
trading options. Options investors may lose the entire amount of their
investment or more in a relatively short period of time. 

Trading on margin involves risk. You can lose more funds than you deposit in a
margin account. Please review Margin Account Agreement and Disclosure  for more
information regarding margin trading.

Securities products and services are offered through Ally Invest Securities LLC,
member FINRA / SIPC.  For background on Ally Invest Securities go to FINRA’s
BrokerCheck .  Advisory services offered through Ally Invest Advisors Inc., a
registered investment adviser.  Foreign exchange (Forex) products and services
are offered to self-directed investors through Ally Invest Forex LLC.   NFA
Member (ID #0408077), who acts as an introducing broker to GAIN Capital Group,
LLC ("GAIN Capital"), a registered FCM/RFED and NFA Member (ID #0339826). Forex
accounts are held and maintained at GAIN Capital. Forex accounts are NOT
PROTECTED by the SIPC.  View Disclosures . Ally Invest Advisors, Ally Invest
Securities, and Ally Invest Forex LLC are wholly owned subsidiaries of Ally
Financial Inc.  Securities products are NOT FDIC INSURED, NOT BANK GUARANTEED,
and MAY LOSE VALUE. 

Before you invest, you should carefully review and consider the investment
objectives, risks, charges, and expenses of any mutual fund or exchange-traded
fund (ETF) you are considering. ETF trading prices may not necessarily reflect
the net asset value of the underlying securities. A mutual fund/ETF prospectus
contains this and other information and can be obtained by emailing 
support@invest.ally.com .

Ladder Insurance Services, LLC (CA license # OK22568; AR license # 3000140372)
offers term life insurance products issued by multiple insurers. For details go
to ladderlife.com . All insurance product terms are set and governed by the
individual insurance policy. Each insurer has financial responsibility for its
own products. 

Ally credit cards are issued by Ally Bank, Member FDIC. Mastercard and the
circles design are registered trademarks of Mastercard International
Incorporated.


FICO® is a registered trademark of the Fair Isaac Corporation in the United
States and other countries.

Ally and Do It Right are registered service marks of Ally Financial Inc.

App Store is a service mark of Apple Inc. Google Play is a trademark of Google
Inc. 

Zelle and the Zelle related marks are wholly owned by Early Warning Services,
LLC and are used herein under license.

From NerdWallet. © 2017-2024 and TM, NerdWallet, Inc. All rights reserved. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. FORTUNE and
Fortune 100 Best Companies to Work For® are registered trademarks of Fortune
Media IP Limited and are used under license. FORTUNE and Fortune Media IP
Limited are not affiliated with, and do not endorse products or services of Ally
Financial.  

PEOPLE’s Companies That Care Logo® is a registered trademark of TI Gotham, Inc.,
a Dotdash Meredith company. Used under license.

--------------------------------------------------------------------------------

©2009-2024 Ally Financial Inc.

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POPULAR SEARCHES

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payoff for my financed vehicle online? How do I change my vehicle account
contact information? Ally Headquarters & Office Locations


WHAT WE OFFER

 * Spending
 * Savings
 * Money Market
 * High Yield CD
 * Raise Your Rate CD
 * No Penalty CD

BETTER BANKING

 * Overview
 * Learn about Trusts
 * Compare CDs
 * Compare Savings Accounts
 * Compare Bank IRAs

EXPLORE   

 * Banking Online With Us
 * ATM Locator



YOU MIGHT LIKE   

 * Smash your goals with tools to boost your savings
 * Money market account vs. savings account
 * Budget your way to financial success with these free templates

View More
Open Account

Deposit products are offered by Ally Bank Member FDIC.


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WHAT WE OFFER

 * Ally Platinum
 * Ally Everyday Cash Back
 * Ally Unlimited Cash Back
 * Ally Unlimited Cash Back for Nurses & Educators



EXPLORE

 * Credit Card Overview
 * Manage Your Credit Card

Enroll in Online Services
Respond to mail offer
Make a payment
Activate your card

Ally Credit Cards are issued by Ally Bank Member FDIC.

YOU MIGHT LIKE

 * What Is a FICO Score?
 * What Is a Good Credit Score?
 * How to Build Credit

View More
Close

WHAT WE OFFER

 * Self-Directed Trading
 * Robo Portfolios
 * Personal Advice
 * Forex

RETIREMENT

 * IRA Overview
 * Rollover IRAs

INVESTMENT CHOICES

 * Stocks & ETFs
 * Commission-free ETFs
 * Options
 * Bonds
 * Mutual Funds
 * Margin Accounts
 * Securities Income Program

EXPLORE   

 * Investing With Us
 * Cryptocurrency



Get Started

Investment products offered through Ally Invest are NOT FDIC insured, ARE NOT
BANK GUARANTEED and MAY LOSE VALUE.

YOU MIGHT LIKE   

 * A beginner’s guide to reading stock charts
 * How much should I save for retirement?
 * What is a diversified portfolio and why is it important?

View More
Close

WHAT WE OFFER

 * Home Purchase
 * Mortgage Refinancing

TOOLS   

 * Mortgage Rates
 * Affordability Calculator
 * Mortgage Payment Calculator
 * Refinance Calculator

EXPLORE   

 * Manage Your Home Loan
 * Mortgage Assistance
 * Help for the First-time Homebuyer
 * Jumbo Loans & Rates


Get Started
Complete your saved application

Already have a loan with us? Enroll in online services

Mortgage products are offered by Ally Bank Equal Housing Lender  .

YOU MIGHT LIKE   

 * First time buying a home? Start with these 3 steps
 * How to save for a house: 7 tips to consider
 * Home splurges worth the expense

View More
Close

VEHICLE FINANCING

 * Personal
 * Business
 * Refinance
 * Lease Buyout

VEHICLE PROTECTION

 * Vehicle Service Contracts
 * Find a Protection Product

TOOLS

 * Monthly Car Payment Calculator
 * Find a Dealer
 * Track Your Title

EXPLORE   

 * Managing Your Account Online
 * Lease-End Process
 * Vehicle Protection Benefits & Support


Enroll in Online Services
Make a payment

YOU MIGHT LIKE   

 * How to buy a car online
 * What credit score do you need to buy a car?
 * Tips for maintaining your car’s value

View More
Close

FINANCING OPTIONS

 * Medical Treatments & Procedures
 * Repairs & Renovations

EXPLORE

 * Managing Your Account Online

Enroll in Online Services
Make a payment
Information for Providers & Business Owners

Ally Lending products are offered by Ally Bank Member FDIC.

YOU MIGHT LIKE

 * Guide to Borrowing Money
 * Tips to improve your credit score
 * The average costs of home renovations

View More
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