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OUR MISSION




WE’RE ALL IN THE SAME CAR.

In this rapidly evolving landscape, it’s essential that we let go of the old
ways and embrace the opportunities that lie ahead. The automotive industry is
undergoing a fundamental change due to the increased use of software, and we all
face the same challenges. It’s not just about adapting – it’s about thriving in
this new reality.

The time for action is now: Let’s join forces, pool our knowledge, and embrace
the possibilities that lie within our reach. Together, we can shape the future
of the automotive industry and embark on a journey of progress, innovation and
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Trending stories

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LET’S PUT THE FUTURE
ON THE ROAD




AUTO LAB LAUNCH: RETHINKING THE AUTOMOBILE INDUSTRY


WHY THE INDUSTRY IS UNDERGOING A TRIPLE TRANSFORMATION IN THE PROCESS OF
DIGITALIZATION


UPSHIFT NOW, THE METAVERSE: HOW AUTOMAKERS CAN SEIZE OPPORTUNITIES IN VIRTUAL
SPACE (IN GERMAN)


SUPPLY CHAINS AND CYBER RISKS: HOW THE AUTOMOTIVE INDUSTRY CAN BECOME MORE
RESILIENT NOW (IN GERMAN)




“The synergy of innovative technologies and our digital expertise has enabled us
to develop new solutions for the automotive industry. With our platform, we
offer end customers unique features and services that make car buying easier and
smarter.”

Patrick Mayer
CEO of ALLES.AUTO

Solutions

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SHAPING TOMORROW’S INDUSTRY TODAY


Generative AI


GAINING EFFICIENCY THROUGH AI

Navigating the AI landscape can be difficult. Get started by identifying and
selecting the perfect use cases for your business. Explore the endless
possibilities in content creation, coding or process optimization. With watsonx
by your side, you’ll be at the forefront of innovation.

Open Source & Container Technology


SOFTWARE-DEFINED VEHICLES

Moving from engineering products to software products, create a future where
vehicles are not only means of transportation, but smart, connected and highly
adaptable smart devices. The time has come to revolutionize the connection
between the cloud and the wheels!

Customer Data Platform


PERSONALIZING CX BASED ON DATA

Applying digital technologies to optimize processes and reduce costs isn’t
enough to thrive in the ever-evolving digital landscape. Reinvent experiences,
focus where needed, and optimize your ways of working for both customers and
employees by leveraging data. Track in-vehicle and digital touchpoints to
continuously learn about your customers and wow them with hyper-personalized
offers.

Web3


LEVERAGING METAVERSE & NFTS

As the next generation of the internet, Web3 has the potential to offer new
breathtaking customer experiences and revolutionize industries. Meet challenges
using decentralized technologies like blockchain and smart contracts and embrace
the user-centric and open nature of Web3 to accelerate your sales performance.

Customer BPO


ACCELERATING EFFICIENCY AT SCALE

Cutting edge customer experience requires brands to continuously evolve and
grow. Use a transform to operate model to realize value quickly while setting up
the right mix of onshore, nearshore and offshore capabilities across Marketing,
Sales and Service.

More coming
soon



Case studies

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ON THE FAST LANE




PORSCHE


ALLES.AUTO


AUDI


HYUNDAI


VOLKSWAGEN WE


THE NEW BVG.DE


MOOVSTER



IBM Auto Lab

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THE SPACE TO RETHINK THE AUTOMOTIVE INDUSTRY



The IBM Auto Lab is a physical collaboration space in Munich, in which we
discuss and explore the latest automotive and cross-industry trends, share
project references and learnings together with selected clients, ecosystem
partners and colleagues.

The Lab features informative presentations, lively discussions, and networking
opportunities with industry experts and fellow enthusiasts. Come join us and
subscribe to our newsletter.





DO YOU WANT TO EXPERIENCE THE INDUSTRY’S INNOVATIONS FROM A FRONT-ROW SEAT? GET
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Meet the experts

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SOME OF OUR DRIVING FORCES



Andrea Goebel

Senior Design Director & CX Expert IBM iX Berlin

Anton Thavapalan

Senior Director Solution Architect Salesforce IBM iX Berlin

Samira Imsirovic-Kaya

CTO IBM iX Düsseldorf

Oliver Ernst

Managing Consultant SAP Customer Experience & SAP S/4HANA Service Core IBM
Consulting Frankfurt a. M.

Moritz Bahlmann

Senior Application Consultant IBM Consulting Hamburg

Neena Tiwari

Solution Architect Salesforce IBM iX Berlin

Stefanie Eibl

Associate Director Digital Strategy | Customer Experience Consultant IBM iX
Berlin

Omar El Agrebi

Director Sales & Alliance | Adobe GTM Geo-lead for DACH IBM iX Vienna

Kerstin Jungreithmeier

Product Owner IBM iX Wels

Jens Björn Anderberg

Client Service Director IBM iX Dusseldorf

Contact

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ANY QUESTIONS?




LET’S CONNECT AND FIND OUT HOW WE CAN MAKE THINGS HAPPEN.


MICHEL NOUGIER

Managing Consultant | Lead of IBM Auto Lab
nouguier@de.ibm.com


PETER SCHEL

Senior Partner | Industrial Sector Lead DACH and Lead Client Partner for BMW
Group
peter.schel@de.ibm.com


JENS SULEK

Executive Partner | Co-Lead IBM iX DACH
jens.sulek@ibm.com


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