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srajapratap
Staff

Created on ‎11-23-2022 10:16 PM Edited on ‎08-03-2023 11:34 PM By simonz_FTNT

Article Id 230694



TECHNICAL TIP: RECOMMENDED STEPS TO EXECUTE IN CASE OF A COMPROMISED HOST

Description This article describes the steps to take when there is evidence of
malicious activity on the Fortinet devices. Scope All FortiGates and FortiOS
firmware versions. Solution

It is recommended that a clean installation is performed on all devices:

 * Upgrade to the latest versions.
 * Download firmware from the Fortinet Support site and validate the file hash
   using SHA512.
 * Format the device's flash and perform a clean install. See Technical Tip:
   Loading a FortiGate firmware image using TFTP.
 * After completing the TFTP firmware reload, proceed to format the disk
   partition. See Technical Tip: Standard procedure to format a FortiGate Log
   Disk.

 

Fortinet does not recommend using the existing configuration:

 * Restore the configuration from a known good backup or create a clean
   configuration validating the content.
 * Reset all admin, local users, and VPN users' credentials.
 * Reset RADIUS secrets and IPSEC PSKs.
 * Replace certificates and revoke the potentially stolen ones.
 * Change the GUI administrative access to a non-default port.
 * Restrict logins to trusted hosts. See System administrator best practices -
   FortiGate documentation.
 * Disable administrative access to any external (Internet-facing) interface.
 * Perform administrative tasks over an out-of-band network.
 * Implement 2FA.
 * Change the LDAP user credentials used for FortiGate LDAP authentication.
 * Implement the recommendations in the FortiOS hardening guide.


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