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UTILITY NAVIGATION

 1. BCIT.CA
 2. Learning Hub
 3. myBCIT
 4. AppsAnywhere

Search in:
Student Resources Faculty and Staff Resources
Search for:






KNOWLEDGE BASE




ABOUT THE ITS KNOWLEDGE BASE

The ITS Knowledge Base is where BCIT IT Services keeps help and how-to
documentation for our supported technologies.

To access further support, there are several options:

 * Use the IT Service Catalogue to submit a request for assistance through
   online forms.
 * Call 604-412-7444 (option #1 for general IT help, option #2 for The Learning
   Hub support, option #3 for audio-visual support)
 * Fill out our easy-to-use form to request IT support.

Hours of operation vary throughout the year and between support teams.


IMPORTANT: JANUARY 15, 2024 DEADLINE APPROACHING FOR STUDENTS TO ENROLL IN
MULTI-FACTOR AUTHENTICATION

MFA will become mandatory for all students starting January 15, 2024. All
students are strongly encouraged to register at least one MFA method prior to
that deadline to ensure continued access to all affected systems.


TOP ARTICLES FOR STUDENTS

 * About AppsAnywhere

 * About Automatic Sign Out Timers for BCIT Lab Computers

 * About myBCIT, Online Self Service, and myBCIT Email for Students

 * About OneDrive

 * About Student Software Licensing

 * About Wireless

 * Frequently Asked Questions About Multi-Factor Authentication for Students at
   BCIT

 * Installing and connecting to myVPN

 * Logging In to BCIT Tools and Systems (Students)

 * Retrieving/Resetting Lost or Forgotten BCIT Login Credentials

 * Setting up Multi-Factor Authentication for Students


TOP ARTICLES FOR FACULTY AND STAFF

 * About Adobe Software and Employee Access

 * About AppsAnywhere

 * About OneDrive

 * Getting Started with Banner 9

 * Logging In to BCIT Tools and Systems (Faculty & Staff)

 * Requesting Software for Course Delivery

 * Setting up Multi-Factor Authentication with Duo for Faculty and Staff on Your
   Mobile Device or MFA Hardware Token

 * Using Zoom


ARTICLE INFORMATION

 1. Article Number: KB 00
 2. Last updated: December 12th, 2023
 3. Report a problem with this article.





FIND MORE HELP

 1. Visit the IT Service Catalogue
 2. Get IT Help
 3. Call 604-412-7444

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 2. Copyright
 3. Privacy