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* 2015 Laurens Road, Suite B Greenville, SC 29607

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* About
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* Janitorial Services
* Disinfecting for covid-19
* Pressure Washing
* Hard Floor Care
* Carpet Cleaning
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864-631-1137

CUSTOMER PORTAL

CIMS CERTIFIED COMMERCIAL JANITORIAL SERVICES

TC Services has made a commitment to the janitorial industry through research,
education, certifications, and training to provide the most knowledgeable staff
not only for today’s cleaning but insights into tomorrow’s cleaning and
janitorial environment.
Learn More

FEATURED SERVICES

Carpet Cleaning
Routine carpet cleaning is necessary to maintain your warranty on most carpets
and can extend the life of your carpet, saving you time and money.

TC Services’ CIMS-GB certified, with Honors, team is expertly trained in a
variety of carpet cleaning techniques including hot water extraction, dry foam
encapsulation, and bonnet cleaning.

Contact us today for a free carpet cleaning quote.
Learn More
Hard Floor Care
Proper cleaning and maintenance of hard surface flooring is critical to your
floor’s longevity. TC Services knows how to keep your floors looking great.
Whether you need a one-time deep cleaning or a custom maintenance program to
keep your hard floors up to standard, we’ve got you covered.

Our experienced team is CIMS-GB certified, with Honors, and trained to perform a
variety of services including stripping and waxing, top scrubbing and recoating,
burnishing, sealing, grout and tile cleaning, and more.

Contact us today for a free hard floor care quote.
Learn More
Products and Supplies
Take the headache out of managing your janitorial consumables inventory. Let TC
Services manage it for you. We have access to wholesale suppliers that carry all
of the major product lines including Green Seal-Certified products and Eco-logo
products.

Never worry about running out of supplies again. Let the people who are going to
be restocking your supplies manage your inventory as well.

Call us today for a free quote on your specific janitorial supplies needs.
Learn More
Janitorial Services
A clean workplace is the first step to happy customers and productive employees.
TC Services proudly offers nightly janitorial service, day portering, routine
cleaning, and more.

TC Services is a CIMS - Green Building certified company, with Honors, committed
to the highest standards in customer service, quality systems, health safety,
and environmental stewardship.

Contact us today for a free quote on janitorial services.
Learn More
Carpet Cleaning
Routine carpet cleaning is necessary to maintain your warranty on most carpets
and can extend the life of your carpet, saving you time and money.

TC Services’ CIMS-GB certified, with Honors, team is expertly trained in a
variety of carpet cleaning techniques including hot water extraction, dry foam
encapsulation, and bonnet cleaning.

Never worry about running out of supplies again. Let the people who are going to
be restocking your supplies manage your inventory as well.

TC Services is a CIMS - Green Building certified company, with Honors, committed
to the highest standards in customer service, quality systems, health safety,
and environmental stewardship.

TC Services’ CIMS-GB certified, with Honors, team is expertly trained in a
variety of carpet cleaning techniques including hot water extraction, dry foam
encapsulation, and bonnet cleaning.

Never worry about running out of supplies again. Let the people who are going to
be restocking your supplies manage your inventory as well.

TC Services is a CIMS - Green Building certified company, with Honors, committed
to the highest standards in customer service, quality systems, health safety,
and environmental stewardship.

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COMMERCIAL JANITORIAL SERVICES

It’s a wise policy to ask plenty of questions about any commercial janitorial
services you’re considering for the ongoing care of your facility. The answers
to “Who, What, Why, Where, and How” will determine whether that company is the
best fit for your particular needs.

TC Services can answer these five important questions thoroughly and without any
hesitation. It’s no wonder that a growing number of customers are choosing TC
Services over any other commercial cleaning service in many areas of South
Carolina and beyond.

The mission statement that TC Services has adopted is clear and simple:

TC Services, LLC provides janitorial services dedicated to providing the
people in our community with clean and sanitary medical, retail, and industrial
facilities.

Let’s take a closer look at the overall philosophy and methods that TC Services
employs for the benefit of their clients as well as their employees. This will
help you in looking for janitorial services near me, or a janitorial company in
Greenville South Carolina.

WHO ARE WE?

WE ARE THE PREMIER JANITORIAL SERVICES COMPANY IN SOUTH CAROLINA

TC Services is a private, family-owned and family-operated, commercial
janitorial service company that services South Carolina and some localities
beyond. They are unswervingly committed to excellent customer service, hard
work, and integrity.

TC janitorial services was founded in 2012 by the Founder and President, Jason
Staiger.

Mr. Staiger became identified with a noteworthy and succinct motto — “Do what
you say, and say what you mean.”

Jason Staiger had already been working hard in commercial cleaning services for
a number of years when he decided it was time to branch off. It a conscious
decision to incorporate a professionalism and knowledge based commercial
janitorial services company based in Greenville South Carolina.

Staiger felt the need to initiate a separate professional and environmental
janitorial services company, one which would still emphasize the value of a
well-defined team.

Staiger’s uncomplicated strategies for a successful enterprise enabled his
family-owned company to grow rapidly from a modest janitorial company to a
highly successful business, focused on medical, industrial and retail commercial
cleaning services in many areas of South Carolina.

Remarkably, Staiger was able to make the company profitable in less than three
short years. TC Services has exceeded the competition surrounding them, and the
company has grown steadily in carefully chosen markets by creating a fresh image
of what a commercial cleaning service should embody in these challenging times.

Undergirding their practical day-to-day business practices, TC Services
recognizes there are plenty of other equally important answers to the “Who are
we?” question.

BESIDES THEIR STRONG WORK ETHIC, IT’S ALSO A CORE VALUE OF THIS
COMPANY:

* TO BE GOD-HONORING

* TO SEEK TO TREAT OTHERS IN THE WAY THEY WANT TO BE TREATED

* TO REMAIN LEGAL, JUST, HONEST, AND ETHICAL IN ALL DEALINGS WITH EMPLOYEES,
CUSTOMERS AND VENDORS, AND EXPECTING THE SAME OF OTHERS IN RETURN.

Not only do they want TCS employees to provide professional, reliable janitorial
services by implementing communication, teamwork, and integrity, but they set
out to train every employee to be knowledgeable, polite, helpful. TCS wants
employees to treat customers and fellow employees alike with the respect that is
due them.

WHAT ARE WE?

TC Services is a premier full-service janitorial company specializing in a
myriad of custodial services. The company operates regularly in healthcare,
doctor’s offices and clinics and other medical environments, major hospital
systems, retail establishments, and industrial facilities, both large and small.

Whatever your need — for nightly or daily cleaning, floor care, supply ordering
and inventory, disinfecting, and other above-industry standard cleanings, even a
range of exterior cleaning procedures — TCS has you fully covered.

A FULL RANGE OF DETAILED JANITORIAL SERVICES ARE OFFERED.

These janitorial services include but are not limited to:

* Full-service cleaning programs
* Day and weekend porter services
* Floor care programs
* Carpet care programs
* Specialty cleaning services
* Window cleaning services
* Waste removal
* Construction cleaning
* Event cleaning services
* Pressure washing

The TC Services menu of services is comprehensive. With over 100 clients in the
medical field, it’s been a consistent practice to continue enhancing their
cleaning techniques to meet unique needs as they arise, using state-of-the-art
technology. We prioritize meaningful partnerships with our clients, no matter
what type of facility you own or manage.

In addition, we pride ourselves on our certifications that we’ve worked hard to
earn — LEED certification, CIMS certifications, and our proven expertise in
Green Cleaning and Sustainability. Let’s talk about these areas specifically.

LEED CERTIFICATION — PERHAPS YOU ARE SEARCHING FOR HOW YOUR FACILITY CAN ACQUIRE
LEED POINTS.

In order to award LEED points, you must either be LEED certified or hold a CIMS
Green Building certification, with documentation to prove compliance. We can
maintain all the necessary documentation needed for LEED certification, such as
equipment logs, sustainable purchase logs, training logs etc. TC Services’
certifications allow them to award LEED points to you.

CIMS GREEN BUILDING WITH HONORS CERTIFICATION — TC SERVICES HAS BEEN AWARDED THE
HIGHEST CERTIFICATIONS IN THE INDUSTRY FROM THE INTERNATIONAL SANITARY SUPPLY
ASSOCIATION (ISSA), WHICH IS THE LEADING GLOBAL AUTHORITY IN THE COMMERCIAL
CLEANING SERVICE INDUSTRY. CIMS CERTIFICATIONS ENABLE COMMERCIAL CLEANING
SERVICES TO REMAIN COMPLIANT WITH GOVERNMENT MANDATED STANDARDS, ALL OF WHICH
HAS BECOME EVEN MORE CRUCIAL DURING THE COVID-19 ERA.

CIMS conducts an internal review of the way commercial cleaning services operate
in order to evaluate their entire organization. CIMS assessors are comprised of
an independent third party, and recertification must be applied for every two
years.

The five major sectors inspected by CIMS are:

* Quality systems

* Service delivery

* Human resources

* Health, safety, and environmental stewardship

* Management commitment

Complementing the CIMS certification, TC Services also has multiple managers
who’ve earned RBSM designations from the BSCAI. These Registered Building
Service Manager designations are awarded by the Building Service Contractors
Association International (BSCAI). This designation is the most reputable
designation for building service contracting management.

GREEN CLEANING AND SUSTAINABILITY

TC Services understands “green trends” and their increasingly prominent place in
the commercial cleaning service industry. Our aim is to keep developing better
methods of sustainability by continually bringing best practices to our programs
when they evolve in the marketplace.

Whether you are pursuing LEED points or desire to simply include greener
components into your facility’s janitorial services, TC Services can reduce
environmental impact. TC Service’s cleaning equipment program is designed
specifically for the LEED certification program, and TC Services can customize a
plan to meet the criteria of the USGBC (U.S. Green Building Council) as part of
pursuing LEED Certification.

Consider these other ways that TC Services can help you to meet the standards of
green labeling and performance, and grow more environmentally responsible for
your facility:

CONSIDERATIONS

* The use of “Green” chemicals, and consumables such as paper and trash liners
to minimize chemical use/waste and reduce the amount of packaging
* Follow the Green Sealed, EcoLogo, EPA or Green label standards
* Using microfiber technology such as microfiber dust mops, wet mops,
microfiber cloths, and handheld microfiber dusting tools
* The use of cleaning equipment that meets or exceeds the standards for green
cleaning of LEED certified buildings
* Green cleaning training that’s based on the “Healthy High Performance
Cleaning” program which was designed to meet or exceed standards for LEED
certification
* Energy conservation planning such as utilizing daytime cleaning when
possible, and team cleaning in order to keep light, heating, and air
conditioning needs low
* We comply with applicable laws and regulations, and work with government
agencies regulating our activities, as well as with responsible citizen
organizations within the communities we serve
* Promoting safe and healthy workplaces while fully advancing environmental
quality of operations and the surrounding community. TC Services is committed
to preventing pollution, reducing waste emissions, and to reuse, recover and
recycle wherever possible.

HOW DO WE ACCOMPLISH OUR HIGH OBJECTIVES?

Generally speaking, it’s been the primary goal of TC Janitorial Services to
remain at the cutting edge of the commercial cleaning service industry by
incorporating this winning combination: superior product knowledge, efficient
work processes, structured training and management programs, exceptional
cleaning equipment, and effective (yet environmentally safe) chemicals.

But in conjunction with that aim, TCS recognizes that it’s only possible to
excel when we implement good channels of information flow: regular and thorough
communication between management, customers, and employees. It takes excellent
management skills to implement ongoing systems of quality control and assurance.

You’ll take confidence in our use of certain Key Performance Indicators, which
we put to use to measure performance. Your requested services will be completed
as contracted, messages between us and our customers will be documented and
responses received, our customer service will exceed your expectations, and your
facilities will be consistently sanitary for the price that you’re paying.

JANITORIAL SERVICES QUALITY ASSURANCE

As part of our program of quality assurance, please know that we are committed
to:

* Listen and understand our customer’s specific business challenges, so that we
may better serve them
* Build lasting and mutually beneficial relationships with you as our customer
* Be proactive in our approach with the customer and always operate with the
customer’s best interests in mind
* Strive to address, correct, and follow up on any concerns or issues in a
timely manner to ensure customer satisfaction
* Look for innovations and improvements, and then integrate those for the
benefit of our customers
* Use customer surveys, which allows us to send survey requests to the
appropriate contact in your facility. Responses we receive are quantified
allowing us to measure the satisfaction of the responsible individuals in
your facilities. Survey feedback is incorporated into our ongoing improvement
plan with any deficiencies addressed in writing via a formal action plan.

PROGRAMS

One way TC Services provides high quality service is by utilizing a software
known as “CleanTelligent,” to maintain strong communication with their clients.
TC Services made the investment in this key piece of technology in order to
provide a cloud-based customer service tracking program. This permits open and
accessible client communication with the management of TC Services.
CleanTelligent tracks all the cleaning work orders and collects all the data for
daily inspections.

CleanTelligent is easy to use, and it’s fast and effective. Not only will you
obtain quick attention for any issues that arise, but the entire history of
messaging for a request can be tracked and recorded.

With CleanTelligent software, TC Services is able to track exactly what is
happening and where. Any complaints are organized and distributed to those
persons responsible, so that hiccups or obstacles can be immediately resolved.
CleanTelligent can help to create work orders, job schedules, track supply
inventory, and much more.

Customer requests can be submitted directly to TC Services from a computer,
tablet, smartphone or other smart device to notify the responsible personnel.
This cuts down on response time and worry. Advances in technology are eagerly
implemented by TC Services for the benefit of their customers and employees.

IMPORTANT THOUGHTS RELATED TO TC SERVICES AND THEIR VALUED EMPLOYEES:

Hiring the right people is essential for our commercial janitorial services.
That’s a primary reason we operate under the principles of the Cleaning Industry
Management Standard (CIMS). This ensures a customer focused execution of all of
our janitorial services.

One key to a successful service program like ours is regular, proactive
communication on all fronts. Communication, teamwork, and integrity are what’s
expected of all TC Services employees. We establish consistent communication
protocols with members of our staff and other key representatives.

This includes weekly transition meetings before cleaning services start, weekly
TC Services on-site staff meetings after services start, along with monthly
safety meetings and quarterly review meetings.

Employee Team Meetings give management a chance to review any areas of concern
or opportunities for improvement. Equally important, this allows employees to
give feedback or ask questions to help them improve in their work efficiency and
effectiveness. Team meetings are also a platform to introduce any new safety or
training topics.

OUR TEAM

Our team utilizes a daily/weekly work order system for tracking and reporting,
too. All of the key team members have access to this system through their
smartphone, which provides quick alerts of new work orders and timely
communication once the work order has been closed. Reports are generated
regularly to focus on areas of improvement if and when a need for improvement
should occur.

Scheduled and random inspections will be performed by our quality assurance team
on a regular basis. Data from these inspections is collected and this allows
smart devices such as iPhone, iPad or any Android device to be utilized for data
collection.

Data is summarized and allows TC Services management to measure the overall
quality of the program. Our team can quickly pinpoint any areas for improvement
and then develop a plan of execution.

TC JANITORIAL SERVICES “TAKES CARE OF OUR EMPLOYEES”

One reason we have dependable employees is that we are committed to train and
take care of our employees. TC Services offers advancement opportunities and we
do not discriminate on the grounds of race, color, religion, sex, creed,
national origin, disability, age, or any other status protected by applicable
law.

We care about our employees in practical ways — occupationally, financially,
physically, emotionally and spiritually, and we expect ethical and moral
behavior in the business and personal lives of everyone who is employed by TC
Services. Our employees are our greatest asset and we continue to enhance our
commitment to safety by documenting and spot-checking safety procedures in
facilities.

As you might expect, we let our employees know what is expected of them, through
communication, training and other avenues for success, and we reward them for
excellent performance by providing them with competitive wages and benefits. At
the same time, we recognize the need for quality time spent with the family.

TC Services offers valued incentive plans for staff members. Initially, we
planned for a 60 day incentive specifically to reward the entire service team
for excellent service, focusing on zero defects, professionalism, equipment and
supply usages, and overall customer satisfaction. Progress in these areas is
shared with the entire staff. Additional rewards are given when a certain
number of weeks of excellent performance are completed.

JANITORIAL SERVICES KEY PERFORMANCE INDICATORS

AREAS OF KEY PERFORMANCE INDICATORS (KPIS)FOR EMPLOYEES INCLUDE, BUT ARE NOT
LIMITED TO:

* Completion of a daily checklist (restrooms, common areas, etc.)
* Reduction of consumable products or supply usages
* Cost saving suggestions
* Customer surveys (feedback will identify areas and performance)
* Inspection scores, including your feedback.
* Reporting of maintenance issues and work order completion.
* Attendance and time for completion of tasks (increased productivity)
* Safety performance
* Other areas that will enhance overall programs and service to a customer’s
company
* Overall transition period

Safety, related to employees, is yet another core value at TC Services. Our
safety strategy and the safety programs we implement are designed to engage,
educate, and encourage employees to take responsibility for their own safety and
the safety of those they work closely with.

Our goal is zero accidents. Everyone is involved and trained to help identify,
evaluate, communicate, correct, and prevent hazards. Employees receive safety
training from videos provided by Spartan Chemical Company, and they are tested
afterward to judge their understanding of the material.

All employees are trained in both the application of chemicals and the use of
equipment to facilitate safe conditions. We maintain health and safety standards
that are equal to or better than those which are required by law. Specifically,
we implement complete compliance with OSHA, AMERA, SCDHEC and EPA requirements.

WHY WE DO WHAT WE DO

Perhaps this is the most important question of all to ask. We believe that the
passion of TC Services shines through in all that you’ve read so far and that
the things you’ve learned about us builds trust.

Remember the opening motto from the founder of TC Services? Jason Staiger’s
admonition was “Do what you say, and say what you mean.” That’s what we strive
to put into practice each day at TC Services.

Our environmentally safe products, innovative cleaning methods, and competitive
pricing, coupled with an ever-expanding team, means that we are phenomenal at
taking care of our valued customers. On top of that, TC Services management is
second-to-none with incredible training processes.

Folks in South Carolina and beyond are excited to work with us, but you don’t
need to take our word for it. Here are the kind words that the Practice Manager
of an OBGYN office had to say about us recently in a letter of recommendation:

RECOMMENDATION

TC Services, LLC and management have been doing our cleaning services since
January of 2019. The ob/gyn could not be happier with the excellent services
they provide. TC Services is both competent and professional and always gets the
job done. They are very responsive to our requests and the managers come by the
office every few weeks and check on things personally.

Being in the healthcare industry, along with our specialty (OBGYN) it is very
important that our rooms be clean at all times. TC Services LLC provides the
best cleaning services I have experienced in years. I highly recommend their
services to any business who wants a company that “gets the job done.”

Here’s a review from another satisfied customer:

I had concrete cleaning service via commercial high-pressure wash. The service
was outstanding, prompt, and professional. The technician was attentive to
detail, courteous, and skilled. The results speak for themselves. I highly
recommend TC Services for any of your cleaning needs.

And one last important question —

WHERE ARE WE?

In-depth industry knowledge, fair business practices and good pricing continue
to lead us to new markets. TC Services is a large janitorial company based out
of Greenville, South Carolina. The company currently operates out of one
strategic location in the heart of Greenville, and our primary office support at
this time is located in Greenville also.

But even if you believe you may be outside the current service area, we don’t
want you to hesitate to call or email, and schedule a consultation. Let’s see
what we can do for you!

Here are the main areas where we provide our janitorial cleaning services:

* CHARLESTON SC

* GREENVILLE SC

* SIMPSONVILLE SC

* EASLEY SC

* SENECA SC

* SPARTANBURG SC

* DUNCAN SC

* COLUMBIA SC

* GREENWOOD SC

* LAURENS SC

* RALEIGH NC

* ASHEVILLE NC

* CHARLOTTE NC

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