www.pitneybowes.com
Open in
urlscan Pro
23.197.135.34
Public Scan
Submitted URL: http://www.pitneybowes.com/us/contact-us.html
Effective URL: https://www.pitneybowes.com/us/support/contact-us.html
Submission: On January 16 via api from US — Scanned from DE
Effective URL: https://www.pitneybowes.com/us/support/contact-us.html
Submission: On January 16 via api from US — Scanned from DE
Form analysis
3 forms found in the DOMhttps://trackpb.shipment.co/track
<form action="https://trackpb.shipment.co/track" class="ancillary-nav__drop-menu__form form" aria-describedby="track-form-title">
<div class="ancillary-nav__drop-menu__form__heading" id="track-form-title">Track Your Package</div>
<div class="form-row form-row--half-top-margin">
<div class="form-group">
<input name="number" id="track-form-number" aria-label="Enter tracking number" class="input-control input-control__field" placeholder="Enter tracking number" autocapitalize="off" autocomplete="off" spellcheck="false" required="" tabindex="-1">
</div>
</div>
<div class="form-group form-group--inline">
<button class="input-control input-control__submit input-control__submit--pink input-control__submit--squared input-control__submit--fullwidth" type="submit" tabindex="-1">Track</button>
</div>
</form>
https://trackpb.shipment.co/track
<form action="https://trackpb.shipment.co/track" class="primary-nav__track-package-mobile" aria-label="Track Your Package" aria-hidden="true">
<div class="primary-nav__track-package__wrap">
<input name="number" id="mobile-track-form-number" aria-label="Enter tracking number" class="primary-nav__track-package__input" placeholder="Enter tracking number" autocapitalize="off" autocomplete="off" required="" tabindex="-1">
<button class="primary-nav__track-package__button" type="submit" tabindex="-1">Track</button>
</div>
</form>
<form class="pbu-support-homehero__searchbox" id="support-search-form" data-href="/content/pb/us/en/search-results.html#t=Support">
<div id="coveo-search" class="CoveoSearchInterface Coveostate CoveoComponentState CoveoComponentOptions CoveoQueryController CoveoHistoryController CoveoDebug coveo-after-initialization" data-auto-trigger-query="false" data-enable-history="true"
data-redirect-if-empty="false" style="display: block;">
<div class="CoveoAnalytics" data-search-hub="pb-search"></div>
<div class="CoveoSearchbox" data-enable-search-as-you-type="false" data-auto-trigger-query="false" data-enable-omnibox="true" data-enable-reveal-query-suggest-addon="true" data-search-as-you-type-delay="10">
<div class="CoveoOmnibox coveo-query-syntax-disabled magic-box" role="search" aria-haspopup="listbox">
<div class="magic-box-input">
<div class="magic-box-underlay"><span class="magic-box-highlight-container"><span data-id="start" data-success="true"><span data-id="Any" data-success="true" data-value=""></span></span></span><span class="magic-box-ghost-text"></span>
</div><input autocomplete="off" type="text" role="combobox" form="coveo-dummy-form" aria-autocomplete="list" title="Insert a query. Press enter to send" aria-expanded="false"
aria-owns="coveo-magicbox-suggestions-8955a4a3-20de-2cf3-8ead-8ebae23cc379" aria-controls="coveo-magicbox-suggestions-8955a4a3-20de-2cf3-8ead-8ebae23cc379" aria-label="Search"
placeholder="Enter a keyword, an error code, or a PCN to get started" id="loading2" class="pbu-support-homehero__searchinput">
<div class="magic-box-clear coveo-accessible-button" role="button" aria-label="Clear" tabindex="-1" aria-hidden="true">
<div class="magic-box-icon"><svg focusable="false" enable-background="new 0 0 13 13" viewBox="0 0 13 13" xmlns="http://www.w3.org/2000/svg" role="img" aria-label="Clear" class="magic-box-clear-svg">
<title>Clear</title>
<g fill="currentColor">
<path
d="m7.881 6.501 4.834-4.834c.38-.38.38-1.001 0-1.381s-1.001-.38-1.381 0l-4.834 4.834-4.834-4.835c-.38-.38-1.001-.38-1.381 0s-.38 1.001 0 1.381l4.834 4.834-4.834 4.834c-.38.38-.38 1.001 0 1.381s1.001.38 1.381 0l4.834-4.834 4.834 4.834c.38.38 1.001.38 1.381 0s .38-1.001 0-1.381z">
</path>
</g>
</svg></div>
</div>
</div>
<div class="magic-box-suggestions">
<div class="coveo-magicbox-suggestions" id="coveo-magicbox-suggestions-8955a4a3-20de-2cf3-8ead-8ebae23cc379" role="listbox" aria-label="Search Suggestions">
<div role="option"></div>
</div>
</div>
</div><a class="CoveoSearchButton coveo-accessible-button" role="button" aria-label="Search" tabindex="0">
<button class="pbu-support-homehero__searchbutton">
<svg width="25" height="27" viewBox="0 0 25 27" xmlns="http://www.w3.org/2000/svg">
<g transform="translate(1 1)" stroke="#016FBB" stroke-width="2" fill="none">
<path stroke-linecap="round" d="m.6 24.1 5.8-6.5"></path>
<ellipse cx="14" cy="8.5" rx="9" ry="8.5"></ellipse>
</g>
</svg>
<span class="visiblyHidden">Search</span>
</button>
<span class="coveo-search-button-loading"><svg focusable="false" enable-background="new 0 0 18 18" viewBox="0 0 18 18" xmlns="http://www.w3.org/2000/svg" role="img" aria-label="Loading" class="coveo-search-button-loading-svg"><title>Loading</title><g fill="currentColor"><path d="m16.76 8.051c-.448 0-.855-.303-.969-.757-.78-3.117-3.573-5.294-6.791-5.294s-6.01 2.177-6.79 5.294c-.134.537-.679.861-1.213.727-.536-.134-.861-.677-.728-1.212 1.004-4.009 4.594-6.809 8.731-6.809 4.138 0 7.728 2.8 8.73 6.809.135.536-.191 1.079-.727 1.213-.081.02-.162.029-.243.029z"></path><path d="m9 18c-4.238 0-7.943-3.007-8.809-7.149-.113-.541.234-1.071.774-1.184.541-.112 1.071.232 1.184.773.674 3.222 3.555 5.56 6.851 5.56s6.178-2.338 6.852-5.56c.113-.539.634-.892 1.184-.773.54.112.887.643.773 1.184-.866 4.142-4.57 7.149-8.809 7.149z"></path></g></svg></span></a>
</div>
<div aria-live="polite" class="coveo-visible-to-screen-reader-only"></div>
<div aria-live="polite" class="coveo-visible-to-screen-reader-only"></div>
</div>
</form>
Text Content
Skip to main content 1. Blog 2. Track Your Package 3. Select region Track Your Package Track 1. Ship & Mail 2. Financial Services 3. Support 1. Search this site 2. Buy Supplies 3. Sign In 4. 5. Track * Sign In * Blog * United States Shipping & Mailing * Shipping Software * Shipping Label Printer * Postage Meters * Mail Accounting & Expense Management Ecommerce & Retail Solutions * Order Fulfillment * Delivery Services * Returns * Cross-border Ecommerce Tracking & Package Distribution * Parcel Locker * Package Tracking Solutions * Consumer Connect Mailing Services * First Class Mail * Marketing Mail / Direct Mail * Bound Printed Matter Mailing Equipment & Software * Mailing Software * Addressing Equipment & Printers * Letter Openers & Folders * Folder Inserters * Shredders Carriers * USPS * UPS * FedEx * Rate Information Pitney Bowes Financial Services * Captive Financing * Postage Payments * Small Business Lending * Deposits Insights * Articles * Case Studies Clear Search Track Your Package Back to Top Top Welcome to Pitney Bowes Contact HOW CAN WE HELP? Search Support Clear Search Loading SEARCH BY TOPICS Popular Search Topics Product Help Billing & Financials Your Account Portal Product Management Postage Refilling Postage Paying and transferring postage funds, postage balances and setting up alerts Rate Change Find the latest postage rates, update instructions, and our confirmation tool to verify rates. Waste Tank Learn how to resolve a "Waste Tank Full" or "Waste Tank Near Full" message on your meter Understanding Bills & Fees Explanation of Invoices, fees and transaction charges Printing Printing labels, stamps, envelopes, and other items Errors & Troubleshooting Common error codes, error messages, and troubleshooting problems Features & Settings Configuring product features and settings Mailing & Shipping Mailing and shipping procedures, requirements, classes, and carriers Printing Printing labels, stamps, envelopes, and other items Reporting, History, & Accounting Viewing transaction history, running reports, and cost accounting Installation, Setting Up & Drivers Installing or reinstalling products and parts such as ink and printheads, downloading drivers Maintenance Upkeep of equipment Network & Connectivity Connecting products to Pitney Bowes, the internet, and other products Receiving Managing incoming mail and packages, including lockers Payments, Credits & Refunds Payment option details, request a credit or refund Bills, Fees & Charges Explanation of Invoices, fees and transaction charges Tax Information (W9 Forms) Download W9 forms for any Pitney Bowes account Business Account Settings Changes of address, company name or company ownership User Profiles & Settings Modify setting of your online profile such as changing password and security question Registration & Sign In Create on online profile, grant online access to another person in your organization Email Settings Set up or modify the notifications sent to your email address Meter/Equipment Orders & Returns Removing and transferring funds Lease Contracts & Rental Agreements Terms and Conditions, contract information Rewards Program ValueMax Rewards program Supply Orders & Returns Ordering or returning supplies Refilling Postage Adding or refilling postage, checking your postage balance Rate Change Information regarding USPS postal rate changes and how to update your products Managing Postage Paying and transferring postage funds, postage balances and setting up alerts Postage Reporting Steps to run historical postage usage reports and trend analysis DOMESTIC & GLOBAL SHIPPING Track your package, gets answers to frequently asked questions or let us know if you are interested in more information on our eCommerce offerings. Track_a_package Track a Package You can track your package using our Pitney Bowes tracking tool Package Tracking FAQs Package Tracking FAQs Find answers to frequently asked questions regarding the status of a package. Shipping_sales_team Shipping Sales Team To request further information on any of our eCommerce products or services, contact the Global eCommerce Sales Team. ACCOUNT & METER SUPPORT Find help with your accounts and products or connect with us with your preferred channel. Create_a_case Create a Case Submit support requests (Sign in required) Chat with Virtual Assistant Available 24/7 Live agents are available Mon - Fri, 8am - 8pm ET Call Us Mon - Fri, 8am - 8pm ET CALL US Our automated voice message system is live 24-hours a day. You can hear account balance information and recent account activity. You can also listen to easy instructions for finding answers to your questions on our Support site. 844-256-6444 Mon - Fri, 8am - 8pm ET About Pitney Bowes Our Company Newsroom Contact Us Track Your Package Investor Relations Corporate Responsibility Careers Supplier Information Shop Ink & Supplies by Meter Mailing Supplies Order History Returns Your Account View & Pay Bills View Order History ValueMAX Your Account Support Rewards Sign in to your account Product Support Postal Rate Change Envelope Messaging Product Support Connectivity Support Partner Program Partner Locator Shipping API Program Services Service Offerings Professional Services Follow Us Facebook Linked In Twitter YouTube Instagram ©1996-2024 Pitney Bowes Inc. All rights reserved. Legal Privacy Cookie Policy United States United States Choose “Accept All Cookies” if you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and help us personalize your experience. Accept All Cookies Change Cookies Settings PITNEY BOWES PRIVACY PREFERENCE CENTER When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Accept All MANAGE CONSENT PREFERENCES STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Cookies Details FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. Cookies Details TARGETING COOKIES Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Cookies Details PERFORMANCE COOKIES Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Cookies Details Back Button PERFORMANCE COOKIES Search Icon Filter Icon Clear checkbox label label Apply Cancel Consent Leg.Interest checkbox label label checkbox label label checkbox label label * View Cookies * Name cookie name Reject All Confirm My Choices