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 * Solutions
    * Revinate Marketing
      
      Power revenue through email marketing.
   
    * Reservation Sales
      
      Convert leads through voice channels.
   
    * Revinate Ivy
      
      Message with guests throughout their journey.
   
    * Guest Feedback
      
      Manage reviews and feedback from one dashboard.
   
    * RezForce
      
      Maximize phone bookings through our contact center.
   
   
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Menu
 * Solutions
    * Revinate Marketing
      Power revenue through email marketing.
    * Reservation Sales
      Convert leads through voice channels.
    * Revinate Ivy
      Message with guests throughout their journey.
    * Guest Feedback
      Manage reviews and feedback from one dashboard.
    * RezForce
      Maximize phone bookings through our contact center.
   
   
 * Resources
    * Podcast
      Now playing
      Meet your host
      Episodes
      Subscribe
    * Webinars
      Featured webinar Previous webinars Subscribe
    * Blog
      Hotel CRM
      Customer data platform
      Hospitality tech
      Reservation Sales
    * Guides
      
   
   
 * About
    * Partners
      Partner ecosystem
      Integration partners
      Become a partner
    * Customers
      Customer spotlight
      Customer stories
      Inspirations
    * Careers
      Meet a revinator
      Current openings
      Our values
      Life at Revinate
    * Company
      Leadership team
      Board
      Revination
      Press kit
    * Contact
      Write to us
      Call us
   
   
 * Support
 * Login
 * Get a demo



HomeBrad2023-04-25T06:36:18-07:00


HOTELS BANK ON REVINATE

More than 12,000 hotels globally rely on our Guest Data Platform and guest
communication solutions.

DRIVE YOUR HOTEL’S DIRECT REVENUE

Create targeted upsell offers for rooms and amenities, nurture reservation
inquiries, inspire previous guests to return, and convert guests who started and
didn’t complete bookings — all through harnessing data that you own.

Our Guest Data Platform, purpose-built for hospitality, delivers profitability
from month 1.



DELIVER DELIGHTFUL GUEST EXPERIENCES

Personalize guest communications across their journey — research, booking,
check-in, during stay, and after check-out. Deliver upsell offers and feedback
requests across channels — voice, text, email, and web chat.

Our guest communication solutions makes sure your guests are delighted and
remain loyal.

Get a demo


PROPERTIES THAT RELY ON US

Properties that rely on us

See 12,000 more >



OUR SOLUTIONS

OUR SOLUTIONS

We build specifically for the hospitality industry. We know that hoteliers are
in the business of managing guests, not rooms. Hospitality groups and
independent hotels alike are committed to driving direct revenue and delighting
guests.

We deliver on increasing profitability from day 1.

We build specifically for the hospitality industry. We know that hoteliers are
in the business of managing guests, not rooms. Hospitality groups and
independent hotels alike are committed to driving direct revenue and delighting
guests. We deliver on increasing profitability from day 1.

REVINATE MARKETING

Our email marketing solution delivers 73% higher revenue per recipient with
smart segmented campaigns. Segment and automate your email marketing efforts in
one place.

Learn more >

RESERVATION SALES

Our voice-based solution delivers a 20% increase in voice channel revenue on
average. Capture guest demand data and personalize booking journeys, all while
optimizing your workforce. 

Learn more >

REVINATE IVY

Our text messaging solution reaches guests at the right time — with a 98% open
rate within 2 minutes of receipt. Offer late checkouts, personalized upsell
offers, or ask guests for feedback.

Learn more >

REVINATE GUEST FEEDBACK

Our reputation management and guests survey solution delivers a 409% increase in
new review volume on TripAdvisor. Automate reminders and workflows for case
resolution.

Learn more >

REZFORCE

Our top-performing reservation contact center has a 99.9% booking accuracy rate.
Capture and convert your leads, build a quality database, and reclaim otherwise
lost revenue.

Learn more >


REVINATE CUSTOMERS ARE EVERYWHERE

Hotel groups, as well as independent hotels, across the world bank on Revinate
because our solutions drive direct revenue for them. We take pride in delivering
excellent customer service around the globe.


More about our customers

FEATURED CUSTOMER


IHG AUSTRALIA

In the last 6 months, Clusters of IHG hotels in Australia have been able to
outperform their competition by using Revinate as a digital advantage. Because
segmentation and personalization is so much easier with Revinate, the group has
outperformed the industry average across all traditional email KPIs. Read more
success stories >



Ben Ferry
Area Director of Sales and Marketing
IHG Hotels & Resorts

In this type of market, you need to leverage any advantage you have. For us,
Revinate is that advantage. Because we can easily reach our database in a highly
personalized way at just the right time, we can drive repeat business,
positively impact the customer journey and increase loyalty with no acquisition
costs.



TRANSFORMING THE HOSPITALITY WORLD

We are growing rapidly as we deliver on our mission of transforming the
hospitality industry. Revinators everywhere are having fun as they change the
world — more than we already have. Take a closer look inside the Revination. Ask
us about our ideas, skills, and expertise. Experience the energy. Learn more >

 * 


MEET A REVINATOR: MELISSA HSU



RESOURCES

More news and articles >

 * 


HOW FRENCH LICK RESORT DRIVES ADDITIONAL NIGHTS AND ANCILLARY REVENUE WITH
RESERVATION SALES


Freya Craig2023-05-09T14:36:55-07:00Customer stories|
Read More
 * 


DRIVE BOOKINGS OVER THE PHONE WITH CALL CENTER COACHING TECHNIQUES


Brenna Turpin2023-05-10T23:17:33-07:00Blog|
Read More
 * 


TOP 10 STRATEGIES TO WIN DIRECT BOOKINGS ACROSS CHANNELS


Freya Craig2023-05-09T16:03:40-07:00Webinars|
Read More
 * 


DRIVE BOOKINGS OVER THE PHONE WITH CALL CENTER COACHING TECHNIQUES

Brenna Turpin2023-05-10T23:17:33-07:00Blog|


Read More

 * 


TOP 10 STRATEGIES TO WIN DIRECT BOOKINGS ACROSS CHANNELS

Freya Craig2023-05-09T16:03:40-07:00Webinars|


Read More



HOTELIERS VOTED REVINATE AS THE #1 HOTEL CRM & EMAIL MARKETING PROVIDER IN THE
2023 HOTELTECHAWARDS

We have won this for 5 years in a row. And we have ranked on top for Hotel
Operations, Reputation Management, Guest Surveys, Messaging, and Group Sales
Management Software.


READY TO INCREASE YOUR DIRECT BOOKINGS?

Share your challenges and we will partner with you to show you the best
available solutions.

Get started

Offices

2345 Yale Street, First Floor, Palo Alto, CA 94306, United States

EMEA HQ
Kerkstraat 342H, 1017JA, Amsterdam

APAC HQ
9 Battery Road, #28-01, Singapore, 049910

Solutions

 * Revinate Marketing
 * Reservation Sales
 * Revinate Ivy
 * Revinate Feedback
 * RezForce

Resources

 * Webinars
 * Podcast
 * Customer stories
 * Blog
 * Inspirations
 * Support

Partners

 * Partner ecosystem
 * Integration partners
 * Become a partner

Company

 * Leadership team
 * Press kit
 * Careers
 * Contact

Legal

 * Privacy policy
 * CCPA
 * Website terms of use



© 2023 Revinate – All rights reserved




Solutions

 * Revinate Marketing
 * Reservation Sales
 * Revinate Ivy
 * Revinate Feedback
 * RezForce

Resources

 * Webinars
 * Podcast
 * Customer stories
 * Blog
 * Inspirations
 * Support

Offices

2345 Yale Street, First Floor, Palo Alto, CA 94306, United States

EMEA HQ
Kerkstraat 342H, 1017JA, Amsterdam

APAC HQ
9 Battery Road, #28-01, Singapore, 049910

Partners

 * Partner ecosystem
 * Integration partners
 * Become a partner

Company

 * Leadership team
 * Press kit
 * Careers
 * Contact

Legal

 * Privacy policy
 * CCPA
 * Website terms of use

© 2023 Revinate – All rights reserved



SOLUTIONS

Revinate Marketing
Reservation Sales
Revinate Ivy
Revinate Feedback
RezForce

RESOURCES

 * Webinars
 * Podcast
 * Customer stories
 * Blog
 * Inspirations
 * Support

PARTNERS

 * Partner ecosystem
 * Integration partners
 * Become a partner

COMPANY

 * Leadership team
 * Press kit
 * Careers
 * Contact

LEGAL

 * Privacy policy
 * Terms and conditions
 * CCPA

OFFICES

2345 Yale Street, First Floor, Palo Alto, CA 94306, United States



EMEA HQ
Kerkstraat 342H, 1017JA, Amsterdam

APAC HQ
9 Battery Road, #28-01, Singapore, 049910

© 2023 Revinate – All rights reserved


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