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 * Personal
 * Business
 * Corporate

UK

 * Insights
 * Products & Solutions
 * Help Centre
 * Contact us
 * Open an account


Log on




HELP CENTRE

We're here to support you


OPEN OUR LIVE CHAT PORTAL

Our live chat portal gives you premium access to our wide range of business
products

Open our live chat portal for Mac Open our live chat portal for Windows

FAQ'S


YOUR SECURITY DEVICE


HOW DO I USE VERIFIED VIRTUAL CHAT


WHAT IS PSD2


SCAN AND DEPOSIT CHEQUES


QUICK LINKS


OPEN A BUSINESS ACCOUNT


INSURANCE


CORONAVIRUS FRAUD


HSBCNET


WAYS TO BANK


BUSINESS INTERNET BANKING


BUSINESS TELEPHONE BANKING


BUSINESS MOBILE BANKING

View all

LATEST BUSINESS GUIDES


GOING GLOBAL FOR GROWTH REPORT


SECURITY & FINANCIAL CRIME


YOUR SECURITY DEVICE


PROTECTING YOUR BUSINESS


STAYING SAFE ONLINE


HSBC SAFEGUARD

View all

HEALTH & ACCESSIBILITY


DEAF, HEARING, SPEECH SUPPORT


VISUALLY IMPAIRED SUPPORT


MOBILITY AND DEXTERITY SUPPORT

View all

BUSINESS HELP


BUSINESS BANKING CENTRES


CORPORATE BANKING CENTRES


LARGE CORPORATE BANKING CENTRES

View all

HOW TO


PAY A CHEQUE IN


BUSINESS BANKING APP


MAKE PAYMENT TO EXISTING PAYEE

View all


BUSINESS FORMS

Get access to our terms and conditions along with relevant documents at one
place.

View all business forms


FINANCIAL EDUCATION

Helping young people of all ages to learn about money from young people to
university students
Find out more


FINANCIAL WORRIES & WELLBEING

Explore tools and guidance to help your business grow and be resilient to
challenges
Find out more


NEED HELP?

Get in touch to learn more about our banking solutions
Contact us

Back to top


HELP AND SUPPORT

 * Contact us
 * Help centre
 * Financial Worries and Wellbeing
 * Report fraud
 * HSBC Safeguard
 * Health and Accessibility


INDUSTRY SPECIALISTS

 * Find a branch
 * Agriculture
 * Franchising
 * Non-Bank Financial Institutions


HSBC WEBSITES

 * About HSBC
 * HSBC Global
 * Wealth and Personal Banking
 * Insights Hub
 * Personal Banking Overseas


FEEDBACK

 * Website feedback

 * Legal Information and Privacy Notice
 * Cookie Notice
 * Website Terms and Conditions


Skip to content
 * Personal
 * Business
 * Corporate

UK

 * Insights
 * Products & Solutions
 * Help Centre
 * Contact us
 * Open an account


Log on




HELP CENTRE

We're here to support you

FAQ'S


YOUR SECURITY DEVICE


HOW DO I USE VERIFIED VIRTUAL CHAT


WHAT IS PSD2


SCAN AND DEPOSIT CHEQUES


QUICK LINKS


OPEN A BUSINESS ACCOUNT


INSURANCE


CORONAVIRUS FRAUD


HSBCNET


WAYS TO BANK


BUSINESS INTERNET BANKING


BUSINESS TELEPHONE BANKING


BUSINESS MOBILE BANKING

View all

LATEST BUSINESS GUIDES


GOING GLOBAL FOR GROWTH REPORT


SECURITY & FINANCIAL CRIME


YOUR SECURITY DEVICE


PROTECTING YOUR BUSINESS


STAYING SAFE ONLINE


HSBC SAFEGUARD

View all

HEALTH & ACCESSIBILITY


DEAF, HEARING, SPEECH SUPPORT


VISUALLY IMPAIRED SUPPORT


MOBILITY AND DEXTERITY SUPPORT

View all

BUSINESS HELP


BUSINESS BANKING CENTRES


CORPORATE BANKING CENTRES


LARGE CORPORATE BANKING CENTRES

View all

HOW TO


PAY A CHEQUE IN


BUSINESS BANKING APP


MAKE PAYMENT TO EXISTING PAYEE

View all


BUSINESS FORMS

Get access to our terms and conditions along with relevant documents at one
place.

View all business forms


FINANCIAL EDUCATION

Helping young people of all ages to learn about money from young people to
university students
Find out more


FINANCIAL WORRIES & WELLBEING

Explore tools and guidance to help your business grow and be resilient to
challenges
Find out more


NEED HELP?

Get in touch to learn more about our banking solutions
Contact us

Back to top


HELP AND SUPPORT

 * Contact us
 * Help centre
 * Financial Worries and Wellbeing
 * Report fraud
 * HSBC Safeguard
 * Health and Accessibility


INDUSTRY SPECIALISTS

 * Find a branch
 * Agriculture
 * Franchising
 * Non-Bank Financial Institutions


HSBC WEBSITES

 * About HSBC
 * HSBC Global
 * Wealth and Personal Banking
 * Insights Hub
 * Personal Banking Overseas


FEEDBACK

 * Website feedback

 * Legal Information and Privacy Notice
 * Cookie Notice
 * Website Terms and Conditions




MANAGE COOKIE SETTINGS

Cookies are small pieces of data that websites store on your browser when you
visit them. Cookies are useful because they allow a website to recognise your
visit and collect information about how you use that website.

You can choose which types of optional cookies you wish to accept. You can
manage these preferences at any time below.

Please also see our Cookie notice for more information.


STRICTLY NECESSARY COOKIES

Strictly necessary cookies to ensure that our website is able to function
properly, and include cookies that help you log in, that provide core services
and features, that help keep our website secure and that help us detect fraud or
crime. We don't have to ask for your consent to store these cookies on your
browser. We've listed the categories of these strictly necessary cookies in our
Cookie notice.


OPTIONAL COOKIES

We'd also like to use cookies to provide optional features, improve our website
and support advertising and social media. Where relevant, our trusted partners
will help us make use of these optional cookies.

To make it easier to choose which optional cookies to accept, we've organised
these cookies by category. These are set out below.


COOKIES THAT WE USE TO MAKE YOUR VISIT MORE PERSONAL

These cookies allow optional features or services to work. Our website will
still work without them. More about these cookies.

Allow cookies that we use to make your visit more personal?
On
Off


COOKIES THAT HELP US IMPROVE OUR WEBSITE

These cookies help us understand how people use our website. We can then use
this data to improve how our website works. More about these cookies.

Allow cookies that help us improve our website?
On
Off


COOKIES THAT SUPPORT OUR MARKETING

We and our partners use these cookies to understand what you’re interested in on
our website and on social media. This is so we or our partners can personalise
our marketing to you. More about these cookies.

Allow cookies that support our marketing?
On
Off
Save cookie settings



COOKIES ON THIS WEBSITE

We use cookies to help ensure that our website and services are able to function
properly. These cookies are necessary and so are set automatically.

We would also like to use some cookies to:

 * make your visit more personal
 * improve our website based on how you use it
 * support our marketing

These cookies are optional and you can choose which types you'd like to accept.
To do this, select 'Manage cookie settings'.

If you'd like to accept all optional cookies, select 'Accept all cookies'.

To learn more about how we use cookies, visit our Cookie notice.

Manage cookie settings Accept all cookies

Need help?

Close




NEED HELP?

Frequently Asked Questions



CHAT ASSISTANT

17 April 2023 18:36
18 May 2023 05:27

Type in your question here (140 characters)
140 characters remaining
When autocomplete results are available use up and down arrows to review and
enter to select. Touch device users, explore by touch.






Chat with an agent All agents are busy All agents are busy All agents are busy
Chat is unavailable End chat Email transcript













Need help?

Close




NEED HELP?

Frequently Asked Questions



CHAT ASSISTANT

18 May 2023 05:27

Type in your question here (140 characters)
140 characters remaining
When autocomplete results are available use up and down arrows to review and
enter to select. Touch device users, explore by touch.






Chat with an agent All agents are busy All agents are busy All agents are busy
Chat is unavailable End chat Email transcript