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<form action="/searchresults" method="get" class="hide-search-icon">
  <label for="txtSearch" class="sr-only">Search</label>
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This is our website. Would you prefer to shop on our website? This is our
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 * United Kingdom www.flannels.com
 * Ireland www.flannels.ie

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 * New
 * Beauty
 * Men
 * Women
 * Junior
 * Gifting
 * Home
 * Designers
 * Outlet

Welcome to our customer services

Look no further to find answers to some of our most frequently asked questions.


 * 




ABOUT US

 * Founded in 1976 in the north of England, FLANNELS has since become one of the
   most exciting players in the industry. Today it has 50+ stores across the UK
   and is home to a curated edit of ready to wear, accessories, footwear and the
   newly landed junior and beauty collections. Launched in 2021, FLANNELS Beauty
   set about disrupting beauty retail with its ‘consumer-first’ approach.
   
   Taking luxury beauty to the regions with state-of-the-art stores and
   first-of-its-kind experiences, from the FLANNELS Beauty Bar to the FLANNELS
   Beauty Changing Rooms. Supported by the next generation of retail leaders,
   incoming CEO Michael Murray is taking FLANNELS to the next level and bringing
   its unrivalled offering to regional cities. Murray has shaken up the industry
   as the Group’s Head of Elevation - “The market has an unmatched appetite for
   the type of luxury we do best.
   
   FLANNELS continues to disrupt and rethink retail, impressively demonstrating
   our vision and delivering a world-class shopping destination to key cities
   across the UK.” Stocking the biggest names in luxury fashion and beauty, as
   well as an evolving roster of new and emerging labels, FLANNELS is a
   super-inclusive, multi-category retailer that's reviving in-store experiences
   and bringing luxury to everyone.

 * 





OTHER RELATED ANSWERS

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STORES & EVENTS

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SHOPPING ONLINE

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ABOUT US

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FLANNELS. Click here to read our privacy policy & terms and conditions



The Flannels Group Ltd (FRN: 977237), trading as ‘Flannels’ is an appointed
representative of Frasers Group Credit Broking Limited (FRN: 947961) who are
authorised and regulated by the Financial Conduct Authority as a credit broker
not a lender. Frasers Plus is a credit product provided by Frasers Group
Financial Services Limited (FRN: 311908) and is subject to your financial
circumstances. Missed payments may affect your credit score. For regulated
payment services, Frasers Group Financial Services Limited is a payment agent of
Transact Payment Limited, a company authorised and regulated by the Gibraltar
Financial Services Commission as an electronic money institution.

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© 2024 The Flannels Group Ltd

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OUR COOKIES

Our website uses cookies and similar technologies to personalise the ads that
are shown to you and to help give you the best experience on our websites. For
more information see our Privacy and Cookie Policy
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OUR COOKIES

Our website uses cookies and similar technologies to personalise the ads that
are shown to you and to help give you the best experience on our websites.
For more information see our Privacy and Cookie Policy
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Standard cookies can’t be switched off and they don’t store any of your
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which pages are popular to help us improve customer experience. Switching off
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