www.flannels.com Open in urlscan Pro
2a02:26f0:e300::211:93a1  Public Scan

Submitted URL: http://www.flannels.com//customerservices//otherinformation//aboutus
Effective URL: https://www.flannels.com//customerservices//otherinformation//aboutus
Submission: On September 19 via api from US — Scanned from DE

Form analysis 1 forms found in the DOM

GET /searchresults

<form action="/searchresults" method="get" class="hide-search-icon">
  <label for="txtSearch" class="sr-only">Search</label>
  <span role="status" aria-live="polite" class="ui-helper-hidden-accessible"></span><input type="search" mp_trans_searchkwd="value" id="txtSearch" max="128" autocomplete="off" class="ShowClearButton search-dropdown__input ui-autocomplete-input"
    placeholder="Shop by product or designer" name="descriptionfilter">
  <span class="search-clear-text-button">Clear</span>
  <a id="cmdSearch" class="search-dropdown__perform-search">
            <span class="u-vh"><span>Search</span></span>
            
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This is our website. Would you prefer to shop on our website? This is our
website. You previously shopped on our website. Would you like to go to our
website now?

Go to our website
Stay on the website


Other country sites





 * Menu

 * New
 * Beauty
 * Men
 * Women
 * Junior
 * Gifting
 * Home
 * Designers
 * Outlet


 * Account
   
   Account
   
   Back
    * Account Details
    * Order History
    * Address Book
    * Payments
    * Edit Password
    * Sign Out
   
   
 * Stores


 * Sign In

 * United Kingdom Country
   Country Back
    * United Kingdom www.flannels.com
    * Ireland www.flannels.ie

 * Currency £ GBP
   Currency Back
    * £ GBP
    * € EUR
    * $ USD

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Wish List 0


MY WISH LIST




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your basket.

Personalised:
: ( x )
Personalisation:
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£ GBP

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United Kingdom Edit
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 * £ GBP
 * € EUR
 * $ USD

Select your country
 * United Kingdom www.flannels.com
 * Ireland www.flannels.ie

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 * New
 * Beauty
 * Men
 * Women
 * Junior
 * Gifting
 * Home
 * Designers
 * Outlet

Welcome to our customer services

Look no further to find answers to some of our most frequently asked questions.


 * 




ABOUT US

 * Founded in 1976 in the north of England, FLANNELS has since become one of the
   most exciting players in the industry. Today it has 50+ stores across the UK
   and is home to a curated edit of ready to wear, accessories, footwear and the
   newly landed junior and beauty collections. Launched in 2021, FLANNELS Beauty
   set about disrupting beauty retail with its ‘consumer-first’ approach.
   
   Taking luxury beauty to the regions with state-of-the-art stores and
   first-of-its-kind experiences, from the FLANNELS Beauty Bar to the FLANNELS
   Beauty Changing Rooms. Supported by the next generation of retail leaders,
   incoming CEO Michael Murray is taking FLANNELS to the next level and bringing
   its unrivalled offering to regional cities. Murray has shaken up the industry
   as the Group’s Head of Elevation - “The market has an unmatched appetite for
   the type of luxury we do best.
   
   FLANNELS continues to disrupt and rethink retail, impressively demonstrating
   our vision and delivering a world-class shopping destination to key cities
   across the UK.” Stocking the biggest names in luxury fashion and beauty, as
   well as an evolving roster of new and emerging labels, FLANNELS is a
   super-inclusive, multi-category retailer that's reviving in-store experiences
   and bringing luxury to everyone.

 * 





OTHER RELATED ANSWERS

 * Size Guide
 * Security and Privacy
 * Careers


HELP TOPICS

 * Getting started
 * Placing Orders
 * Delivery Info
 * Product Info
 * Completed Orders
 * Existing Orders
 * Contact Us
 * Delivery FAQs
 * Technical Issues
 * Other Information
 * Terms and Conditions

Back to top

STORES & EVENTS

 * Store Finder
 * Events & Services
 * Restaurants
 * Personal Shopping
 * Style News
 * Launches
 * Barrys Bootcamp

CUSTOMER SERVICES

 * FAQs
 * Delivery
 * Returns
 * Cookie Preferences
 * FLANNELS Rental
 * FRASERS PLUS

SHOPPING ONLINE

 * My Account
 * Wishlist
 * Track Order
 * Size Guide
 * Style and Collect
 * Student Discount

ABOUT US

 * About FLANNELS
 * Careers
 * Promotion Terms
 * Terms and Conditions
 * Sitemap

Stay in the know


Please enter a valid email address
Thanks for signing up!

*By submitting your email address, you agree to receive marketing emails from
FLANNELS. Click here to read our privacy policy & terms and conditions



The Flannels Group Ltd (FRN: 977237), trading as ‘Flannels’ is an appointed
representative of Frasers Group Credit Broking Limited (FRN: 947961) who are
authorised and regulated by the Financial Conduct Authority as a credit broker
not a lender. Frasers Plus is a credit product provided by Frasers Group
Financial Services Limited (FRN: 311908) and is subject to your financial
circumstances. Missed payments may affect your credit score. For regulated
payment services, Frasers Group Financial Services Limited is a payment agent of
Transact Payment Limited, a company authorised and regulated by the Gibraltar
Financial Services Commission as an electronic money institution.

 * Instagram
 * Facebook
 * TikTok
 * Pinterest


© 2024 The Flannels Group Ltd

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Representative APR: 29.9% (variable)

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Credit subject to status. Terms apply.

Missed payments may affect your credit score



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OUR COOKIES

Our website uses cookies and similar technologies to personalise the ads that
are shown to you and to help give you the best experience on our websites. For
more information see our Privacy and Cookie Policy
MANAGE COOKIES ALLOW ALL



OUR COOKIES

Our website uses cookies and similar technologies to personalise the ads that
are shown to you and to help give you the best experience on our websites.
For more information see our Privacy and Cookie Policy
Allow All


MANAGE CONSENT PREFERENCES

ESSENTIAL

Always Active

These cookies are needed for essential functions such as making payments.
Standard cookies can’t be switched off and they don’t store any of your
information.

ANALYTICS

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These cookies gather information such as how many people are using our site or
which pages are popular to help us improve customer experience. Switching off
these cookies will mean we can’t gather information to improve the experience.

FUNCTIONAL

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These cookies enable the website to provide enhanced functionality and
personalisation. They may be set by us or by third party providers whose
services we have added to our pages. If you do not allow these cookies then some
or all of these services may not function properly.

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These cookies help us to learn what you’re interested in so we can show you
relevant adverts on other websites. Switching off these cookies will mean we
can’t show you any personalised adverts.

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