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National Recovery Agency
A Responsible Revenue Recovery Company

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Call Now for Immediate Assistance - Toll Free: 800-773-4503
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Pay By PhonePay Online Credit Card/CheckPay By HSAPay By MailPay By UPS/FedExPay
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Contact Customer Assistance
Customer Resources
Request Settlement In Full/Paid In Full Letter
I Have A Medical Bill And Insurance
I Have A Credit Bureau Report Issue
Are You A Victim of Identity Theft?


CONTACT THE CUSTOMER ASSISTANCE TEAM. NRA CAN HELP...

National Recovery Agency has called me but I don’t believe that I have a debt
with National Recovery Agency.

National Recovery Agency has sent me a collection letter but I don’t believe
that I have a debt with National Recovery Agency.

NRA wants to help you reach a resolution. Call us now at (800) 773-4503 and
speak to a member of the Customer Assistance Team.

This site is designed to help you find the information that you need to
communicate with NRA and to help you stop NRA collections.


NEED CUSTOMER RESOURCES? NRA CAN HELP...

Ask Dr. Debt
www.askdoctordebt.com

Federal Trade Commission & Fair Credit Reporting
www.ftc.gov

Fair Debt Collection Practices Act

Annual Credit Report
Requests with the three major credit bureaus (Experian, TransUnion, Equifax)
www.annualcreditreport.com

The Health Insurance Portability and Accountability Act (HIPAA)
www.hhs.gov/ocr/privacy

This site is designed to help you find the information that you need to
communicate with NRA and to help you stop NRA collections.


NEED A SETTLEMENT IN FULL/PAID IN FULL LETTER. NRA CAN HELP...

You may request a PIF/SIF letter.

PIF/SIF letters will not be sent for ten (10) days following request.

We will not recognize any request within the first seven (7) days.

I want to request a Payment In Full Letter or Settlement In Full Letter.

Requested letters will be sent to you via mail.


HAVE A MEDICAL BILL AND INSURANCE? NRA CAN HELP...

We understand that health insurance can be hard to understand and complex.

If you have questions about the coverage and benefits your health plan provides,
it is best to contact your insurance company before your services are scheduled.

You may receive bills directly from healthcare providers for treatment related
to your services received. You are responsible for the services not covered by
insurance.

If you have insurance and received a medical bill that you believe should be
covered, complete this form.

This site is designed to help you find the information that you need to
communicate with NRA and to help you stop NRA collections.


HAVE A CREDIT REPORT ISSUE?

You may contact National Recovery Agency directly to dispute an account or
information reported by us.

To dispute information in your credit report, or for problems with the credit
reporting agencies, please contact Equifax, Experian, or TransUnion directly.

Equifax
P. O. Box 740256, Atlanta, GA 30374-0256 Tel: 866-349-5191
www.equifax.com

Experian
P. O. Box 4500, Allen, TX 75013-9595 Tel: 888-397-3742
www.experian.com

Trans Union
P. O. Box 2000, Chester, PA 19016-2000 Tel: 833-395-6941
www.transunion.com


ACCESS YOUR FREE ANNUAL CREDIT REPORT FROM THE CREDIT REPORTING AGENCIES NOW AT
WWW.ANNUALCREDITREPORT.COM

Experian, Equifax, and TransUnion have set up a website so you can easily order
your credit reports online. You are entitled to one free credit report each year
from each of the three credit reporting agencies at www.annualcreditreport.com


ARE YOU A VICTIM OF IDENTITY THEFT? NRA CAN HELP...

NRA’s Identity Theft Prevention Program is designed to detect, prevent and
mitigate identity theft.

It is NRA’s commitment to protect existing consumers, reduce the risk of
identity fraud, and minimize any potential damage to consumers.

If you think you are a victim of identity theft, please visit:
www.ftc.gov/bcp/edu/microsites/idtheft

Please notify National Recovery Agency of this claim.

This site is designed to help you find the information that you need to
communicate with NRA and to help you stop NRA collections


WHO IS NATIONAL RECOVERY AGENCY AND WHY ARE THEY CALLING ME?

National Recovery Agency is a nationwide provider of accounts receivable
management. We have been helping their consumers resolve financial obligations
since 1976 and are committed to 100% customer satisfaction. At NRA, we are
committed to providing you excellent customer service while recovering your
obligation. We are happy to assist you with resolving your debt. Please give us
a call!





WHAT TO DO WHEN YOU RECEIVE A COLLECTION NOTICE.

National Recovery Agency believes that every consumer wants to pay their bill,
but for a number of reasons they are unable to do so. Working with a collection
agency need not be an unpleasant experience. Our professional representatives
are here to help you resolve your financial obligation.

If you have been contacted by our office, please consider the following
suggestions that may help you pay your debt.

1. Don't Get Angry
Your account came to us from someone who values your business. However, just as
you depend on an income to pay for groceries, rent and other necessities, those
who extend credit must have payment for their goods and services in order to pay
their bills and remain in business. Now, your account is past due. It is time to
find a solution.
2. Contact Us
If you believe you do not owe this bill or have questions about this bill please
contact us immediately! This allows us to provide a response to the issues you
raise. If you do owe the bill, please make payment now. If you are unable to pay
in full at this time, please let us know why and we can establish a suitable
payment arrangement. Whatever the reasons are for your delinquency, to get this
matter resolved you should contact our office.
3. Let Us Help
While collecting past due accounts is our business, helping consumers like
yourself solve their financial problems is our commitment. Our staff is
experienced in credit and collections and are able to assist you if you let
them. If your account is in our office, it may have been reported to the credit
reporting agencies.

Call Now for Immediate Assistance
Toll Free: 800-773-4503
All calls inbound and outbound may be recorded and monitored.
National Recovery Agency is a debt collector attempting to collect a debt, and
any information obtained will be used for that purpose.

© 2022 National Recovery Agency
 * Site Map
 * Privacy Policy
 * Terms and Conditions
 * Disclosures


PAY IN PERSON

If you would like to make a payment in person you can deliver it to our office
located at:

2491 Paxton Street
Harrisburg, PA 17111

Our hours are 9:00-5:00 Monday through Friday.


PAY BY PHONE

You can make a payment on the phone by calling us toll free at 800-773-4503.

 * You need to press 1 for English or 2 for Spanish.
 * The system will asks you to enter your account number followed by the pound
   “#” key.
 * Please confirm your account number is correct by pressing 1.
 * The system will asks you to enter the dollar amount you wish to pay including
   the cents followed by the pound “#” key.
 * Please confirm the dollar amount is correct by pressing 1.
 * Then press 1 to pay by credit/debit card or press 2 to pay by ACH/check.
 * Please enter your information.
 * It will then ask to confirm this information, etc.


PAY BY UPS/FEDEX

If you want to mail your payment via UPS or FedEx, send it to:

NRA Group
2491 Paxton Street
Harrisburg, PA 17111


PAY BY MAIL

If you want to mail your payment, send it to:

NRA Group
P.O. Box 67015
Harrisburg, PA 17106-7015


PAY BY HSA

To pay using a Health Savings Account (HSA) please call the office at
800-773-4503.




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